diff --git a/helpdesk/admin.py b/helpdesk/admin.py
index 88086130..8b1dedf9 100644
--- a/helpdesk/admin.py
+++ b/helpdesk/admin.py
@@ -70,7 +70,7 @@ class FollowUpAdmin(admin.ModelAdmin):
 
 @admin.register(KBItem)
 class KBItemAdmin(admin.ModelAdmin):
-    list_display = ('category', 'title', 'last_updated', 'team', )
+    list_display = ('category', 'title', 'last_updated', 'team', 'order')
     inlines = [KBIAttachmentInline]
     readonly_fields = ('voted_by', 'downvoted_by')
 
diff --git a/helpdesk/migrations/0031_auto_20200225_1440.py b/helpdesk/migrations/0031_auto_20200225_1440.py
new file mode 100644
index 00000000..c287f06f
--- /dev/null
+++ b/helpdesk/migrations/0031_auto_20200225_1440.py
@@ -0,0 +1,22 @@
+# Generated by Django 2.2.10 on 2020-02-25 13:40
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('helpdesk', '0030_add_kbcategory_name'),
+    ]
+
+    operations = [
+        migrations.AlterModelOptions(
+            name='kbitem',
+            options={'ordering': ('order', 'title'), 'verbose_name': 'Knowledge base item', 'verbose_name_plural': 'Knowledge base items'},
+        ),
+        migrations.AddField(
+            model_name='kbitem',
+            name='order',
+            field=models.PositiveIntegerField(blank=True, null=True, verbose_name='Order'),
+        ),
+    ]
diff --git a/helpdesk/models.py b/helpdesk/models.py
index 409721f7..15465160 100644
--- a/helpdesk/models.py
+++ b/helpdesk/models.py
@@ -1317,6 +1317,12 @@ class KBItem(models.Model):
         null=True,
     )
 
+    order = models.PositiveIntegerField(
+        _('Order'),
+        blank=True,
+        null=True,
+    )
+
     def save(self, *args, **kwargs):
         if not self.last_updated:
             self.last_updated = timezone.now()
@@ -1333,7 +1339,7 @@ class KBItem(models.Model):
         return '%s: %s' % (self.category.title, self.title)
 
     class Meta:
-        ordering = ('title',)
+        ordering = ('order', 'title',)
         verbose_name = _('Knowledge base item')
         verbose_name_plural = _('Knowledge base items')