@ -132,7 +132,7 @@ def update_ticket(request, ticket_id):
if f.new_status == Ticket.RESOLVED_STATUS:
ticket.resolution = comment
if public and ticket.submitter_email:
if public and ticket.submitter_email and f.comment:
context = {
'ticket': ticket,
'queue': ticket.queue,
The note is not visible to the blocked user.