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feat(fields): no time spent

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This commit is contained in:
Daniele Scasciafratte 2022-04-20 16:36:37 +02:00
parent 935b95ecc2
commit de9c5a709e
6 changed files with 29 additions and 2 deletions
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8
docs/settings.rst
View File

@ -94,6 +94,14 @@ These changes are visible throughout django-helpdesk
**Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
- **HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET** If False, disable the fields on ticket.
**Default:** ``HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET = True``
- **HELPDESK_ENABLE_TIME_SPENT_ON_TICKET** If False, disable the fields on ticket.
**Default:** ``HELPDESK_ENABLE_TIME_SPENT_ON_TICKET = True``
Options shown on public pages
-----------------------------

10
helpdesk/settings.py
View File

@ -41,6 +41,16 @@ HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = getattr(settings,
'HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT',
False)
# Enable the Dependencies field on ticket view
HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET = getattr(settings,
'HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET',
True)
# Enable the Time spent on field on ticket view
HELPDESK_ENABLE_TIME_SPENT_ON_TICKET = getattr(settings,
'HELPDESK_ENABLE_TIME_SPENT_ON_TICKET',
True)
# raises a 404 to anon users. It's like it was invisible
HELPDESK_ANON_ACCESS_RAISES_404 = getattr(settings,
'HELPDESK_ANON_ACCESS_RAISES_404',

2
helpdesk/templates/helpdesk/followup_edit.html
View File

@ -46,8 +46,10 @@
<dt><label for="id_new_status">New Status:</label></dt>
<dd>{{ form.new_status }}</dd>
<p>If the status was changed, what was it changed to?</p>
{% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}
<dt><label for="id_time_spent">Time spent:</label></dt>
<dd>{{ form.time_spent }}</dd>
{% endif %}
</dl>
</fieldset>
<p><input class="btn btn-primary btn-sm" type="submit" value="Submit"></p>{% csrf_token %}

2
helpdesk/templates/helpdesk/report_index.html
View File

@ -55,7 +55,7 @@
<td>{% if queue.open %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=1&status=2'>{% endif %}{{ queue.open }}{% if queue.open %}</a>{% endif %}</td>
<td>{% if queue.resolved %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=3'>{% endif %}{{ queue.resolved }}{% if queue.resolved %}</a>{% endif %}</td>
<td>{% if queue.closed %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=4'>{% endif %}{{ queue.closed }}{% if queue.closed %}</a>{% endif %}</td>
<td>{{ queue.time_spent }}{% if queue.dedicated_time %} / {{ queue.dedicated_time }}{% endif %}</td>
<td>{% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}{{ queue.time_spent }}{% if queue.dedicated_time %} / {{ queue.dedicated_time }}{% endif %}{% endif %}</td>
</tr>
{% empty %}
<tr><td colspan='6'>{% trans "There are no unassigned tickets." %}</td></tr>

4
helpdesk/templates/helpdesk/ticket.html
View File

@ -46,7 +46,7 @@
<div class="list-group-item list-group-item-action">
<div class="d-flex w-100 justify-content-between">
<h5 class="mb-1">{{ followup.title|num_to_link }}</h5>
<small><i class="fas fa-clock"></i>&nbsp;<span class='byline text-info'>{% if followup.user %}by {{ followup.user }},{% endif %} <span title='{{ followup.date|date:"DATETIME_FORMAT" }}'>{{ followup.date|naturaltime }}</span>{% if followup.time_spent %}, <span>{% trans "time spent" %}: {{ followup.time_spent_formated }}</span>{% endif %} {% if not followup.public %} <span class='private'>({% trans "Private" %})</span>{% endif %}</span></small>
<small><i class="fas fa-clock"></i>&nbsp;<span class='byline text-info'>{% if followup.user %}by {{ followup.user }},{% endif %} <span title='{{ followup.date|date:"DATETIME_FORMAT" }}'>{{ followup.date|naturaltime }}</span>{% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}{% if followup.time_spent %}{% endif %}, <span>{% trans "time spent" %}: {{ followup.time_spent_formated }}</span>{% endif %} {% if not followup.public %} <span class='private'>({% trans "Private" %})</span>{% endif %}</span></small>
</div>
<p class="mb-1">
{% if followup.comment %}
@ -156,12 +156,14 @@
<dd class='form_help_text'>{% trans "If this is public, the submitter will be e-mailed your comment or resolution." %}</dd>
{% endif %}
{% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}
{% if user.is_staff %}
<dt>
<label for='id_time_spent'>{% trans "Time spent" %}</label> <span class='form_optional'>{% trans "(Optional)" %}</span>
</dt>
<dd><input name='time_spent' type="time" /></dd>
{% endif %}
{% endif %}
</dl>
<p id='ShowFurtherOptPara'><button class="btn btn-warning btn-sm" id='ShowFurtherEditOptions'>{% trans "Change Further Details &raquo;" %}</button></p>

5
helpdesk/templates/helpdesk/ticket_desc_table.html
View File

@ -82,8 +82,13 @@
{% trans "This ticket has no dependencies." %}
{% endfor %}
</td>
{% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}
<th class="table-active">{% trans "Total time spent" %}</th>
<td>{{ ticket.time_spent_formated }}</td>
{% else %}
<th class="table-active"></th>
<td></td>
{% endif %}
</tr>
{% if ticket.kbitem %}
<tr>