forked from extern/django-helpdesk
* Remove excess slash in media urls. Note thta MEDIA_URL now needs to
finish in a slash.
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115b2fbc7c
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@ -341,7 +341,7 @@ class Ticket(models.Model):
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def _get_priority_img(self):
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""" Image-based representation of the priority """
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from django.conf import settings
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return u"%s/helpdesk/priorities/priority%s.png" % (settings.MEDIA_URL, self.priority)
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return u"%shelpdesk/priorities/priority%s.png" % (settings.MEDIA_URL, self.priority)
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get_priority_img = property(_get_priority_img)
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def _get_priority_span(self):
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@ -2,10 +2,10 @@
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<title>{% block helpdesk_title %}Helpdesk{% endblock %} :: {% trans "Powered by Jutda Helpdesk" %}</title>
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<script src='{{ MEDIA_URL }}/helpdesk/jquery.js' type='text/javascript' language='javascript'></script>
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<script src='{{ MEDIA_URL }}/helpdesk/jquery.ui-1.6b.all.packed.js' type='text/javascript' language='javascript'></script>
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<link rel='stylesheet' href='{{ MEDIA_URL }}/helpdesk/helpdesk.css' type='text/css' />
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<link rel='stylesheet' href='{{ MEDIA_URL }}/helpdesk/jquery-smoothness-theme/jquery-ui-themeroller.css' type='text/css' />
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<script src='{{ MEDIA_URL }}helpdesk/jquery.js' type='text/javascript' language='javascript'></script>
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<script src='{{ MEDIA_URL }}helpdesk/jquery.ui-1.6b.all.packed.js' type='text/javascript' language='javascript'></script>
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<link rel='stylesheet' href='{{ MEDIA_URL }}helpdesk/helpdesk.css' type='text/css' />
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<link rel='stylesheet' href='{{ MEDIA_URL }}helpdesk/jquery-smoothness-theme/jquery-ui-themeroller.css' type='text/css' />
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<link rel='alternate' href='{% url helpdesk_rss "user" %}{{ user.username }}/' type='application/rss+xml' title='{% trans "My Open Tickets" %}' />
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<link rel='alternate' href='{% url helpdesk_rss "recent" %}' type='application/rss+xml' title='{% trans "All Recent Activity" %}' />
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<link rel='alternate' href='{% url helpdesk_rss "unassigned" %}' type='application/rss+xml' title='{% trans "Unassigned Tickets" %}' />
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@ -28,7 +28,7 @@
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{% block helpdesk_body %}{% endblock %}
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</div>
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<div id='footer'>
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<p>{% trans "Powered by <a href='http://www.jutda.com.au/'>Jutda Helpdesk</a>." %} <a href='{% url helpdesk_rss_index %}'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "RSS Feeds" %}' border='0' />{% trans "RSS Feeds" %}</a> <a href='{% url helpdesk_api_help %}'>{% trans "API" %}</a> <a href='{% url helpdesk_user_settings %}'>{% trans "User Settings" %}</a> {% if user.is_superuser %}<a href='{% url helpdesk_system_settings %}'>{% trans "System Settings" %}</a>{% endif %}</p>
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<p>{% trans "Powered by <a href='http://www.jutda.com.au/'>Jutda Helpdesk</a>." %} <a href='{% url helpdesk_rss_index %}'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "RSS Feeds" %}' border='0' />{% trans "RSS Feeds" %}</a> <a href='{% url helpdesk_api_help %}'>{% trans "API" %}</a> <a href='{% url helpdesk_user_settings %}'>{% trans "User Settings" %}</a> {% if user.is_superuser %}<a href='{% url helpdesk_system_settings %}'>{% trans "System Settings" %}</a>{% endif %}</p>
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</div>
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</div>
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{% include "helpdesk/debug.html" %}
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@ -3,7 +3,7 @@
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{% block helpdesk_title %}{% trans "Create Ticket" %}{% endblock %}
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{% block helpdesk_head %}
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<script src="{{ MEDIA_URL }}/helpdesk/nicEdit.js" type="text/javascript"></script>
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<script src="{{ MEDIA_URL }}helpdesk/nicEdit.js" type="text/javascript"></script>
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<script type="text/javascript">
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$(document).ready(function() {
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nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('id_body');
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@ -1,7 +1,7 @@
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{% extends "helpdesk/base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "Helpdesk Dashboard" %}{% endblock %}
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{% block helpdesk_head %}
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/hover.js'></script>
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}helpdesk/hover.js'></script>
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{% endblock %}
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{% block helpdesk_body %}
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@ -1,8 +1,8 @@
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{% load i18n %}<html>
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<head>
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<title>{% block helpdesk_title %}{% trans "Helpdesk" %}{% endblock %}</title>
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<script src='{{ MEDIA_URL }}/helpdesk/jquery.js' type='text/javascript' language='javascript'></script>
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<link rel='stylesheet' href='{{ MEDIA_URL }}/helpdesk/helpdesk.css' type='text/css' />
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<script src='{{ MEDIA_URL }}helpdesk/jquery.js' type='text/javascript' language='javascript'></script>
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<link rel='stylesheet' href='{{ MEDIA_URL }}helpdesk/helpdesk.css' type='text/css' />
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{% block helpdesk_head %}{% endblock %}
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</head>
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<body>
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@ -1,7 +1,7 @@
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{% extends "helpdesk/public_base.html" %}{% load i18n %}
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{% block helpdesk_head %}
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<script src="{{ MEDIA_URL }}/helpdesk/nicEdit.js" type="text/javascript"></script>
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<script src="{{ MEDIA_URL }}helpdesk/nicEdit.js" type="text/javascript"></script>
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<script type="text/javascript">
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$(document).ready(function() {
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nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('id_body');
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@ -1,7 +1,7 @@
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{% extends "helpdesk/public_base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "View a Ticket" %}{% endblock %}
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{% block helpdesk_head %}
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<script src="{{ MEDIA_URL }}/helpdesk/nicEdit.js" type="text/javascript"></script>
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<script src="{{ MEDIA_URL }}helpdesk/nicEdit.js" type="text/javascript"></script>
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<script type="text/javascript">
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$(document).ready(function() {
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nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('commentBox');
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@ -6,13 +6,13 @@
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<p>{% trans "The following RSS feeds are available for you to monitor using your preferred RSS software. With the exception of the 'Latest Activity' feed, all feeds provide information only on Open and Reopened cases. This ensures your RSS reader isn't full of information about closed or historical tasks." %}</p>
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<dl>
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<dt><a href='{% url helpdesk_rss "user" %}{{ user.username }}/'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' />{% trans "My Open Tickets" %}</a></dt>
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<dt><a href='{% url helpdesk_rss "user" %}{{ user.username }}/'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' />{% trans "My Open Tickets" %}</a></dt>
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<dd>{% trans "A summary of your open tickets - useful for getting alerted to new tickets opened for you" %}</dd>
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<dt><a href='{% url helpdesk_rss "recent_activity" %}'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Latest Activity" %}' border='0' />{% trans "Latest Activity" %}</a></dt>
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<dt><a href='{% url helpdesk_rss "recent_activity" %}'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Latest Activity" %}' border='0' />{% trans "Latest Activity" %}</a></dt>
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<dd>{% trans "A summary of all helpdesk activity - including comments, emails, attachments, and more" %}</dd>
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<dt><a href='{% url helpdesk_rss "unassigned" %}'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Unassigned Tickets" %}' border='0' />{% trans "Unassigned Tickets" %}</a></dt>
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<dt><a href='{% url helpdesk_rss "unassigned" %}'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Unassigned Tickets" %}' border='0' />{% trans "Unassigned Tickets" %}</a></dt>
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<dd>{% trans "All unassigned tickets - useful for being alerted to new tickets opened by the public via the web or via e-mail" %}</dd>
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</dl>
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@ -24,8 +24,8 @@
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{% for queue in queues %}
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<tr>
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<td>{{ queue.title }}</td>
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<td align='center'><a href='{% url helpdesk_rss "queue" %}{{ queue.slug }}/'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Open Tickets" %}' border='0' /></a></td>
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<td align='center'><a href='{% url helpdesk_rss "user" %}{{ user.username }}/{{ queue.slug }}/'><img src='{{ MEDIA_URL }}/helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' /></a></td>
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<td align='center'><a href='{% url helpdesk_rss "queue" %}{{ queue.slug }}/'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "Open Tickets" %}' border='0' /></a></td>
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<td align='center'><a href='{% url helpdesk_rss "user" %}{{ user.username }}/{{ queue.slug }}/'><img src='{{ MEDIA_URL }}helpdesk/rss_icon.png' width='14' height='14' alt='{% trans "RSS Icon" %}' title='{% trans "My Open Tickets" %}' border='0' /></a></td>
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{% endfor %}
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</table>
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{% endblock %}
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@ -1,7 +1,7 @@
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{% extends "helpdesk/base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "View Ticket Details" %}{% endblock %}
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{% block helpdesk_head %}
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<script src="{{ MEDIA_URL }}/helpdesk/nicEdit.js" type="text/javascript"></script>
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<script src="{{ MEDIA_URL }}helpdesk/nicEdit.js" type="text/javascript"></script>
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<script type="text/javascript">
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$(document).ready(function() {
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nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('commentBox');
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@ -45,7 +45,7 @@
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{% block helpdesk_body %}
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<table width='100%'>
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<tr class='row_tablehead'><td>{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}]</td><td align='right'><a href='#edit'><img src='{{ MEDIA_URL }}/helpdesk/buttons/edit.png' alt='Edit' title='Edit' width='60' height='15' /></a><a href='{% url helpdesk_delete ticket.id %}'><img src='{{ MEDIA_URL }}/helpdesk/buttons/delete.png' alt='Delete' title='Delete' width='60' height='15' /></a>{% if ticket.on_hold %}<a href='unhold/'>{% trans "Unhold" %}</a>{% else %}<a href='hold/'>{% trans "Hold" %}</a>{% endif %}</td></tr>
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<tr class='row_tablehead'><td>{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}]</td><td align='right'><a href='#edit'><img src='{{ MEDIA_URL }}helpdesk/buttons/edit.png' alt='Edit' title='Edit' width='60' height='15' /></a><a href='{% url helpdesk_delete ticket.id %}'><img src='{{ MEDIA_URL }}helpdesk/buttons/delete.png' alt='Delete' title='Delete' width='60' height='15' /></a>{% if ticket.on_hold %}<a href='unhold/'>{% trans "Unhold" %}</a>{% else %}<a href='hold/'>{% trans "Hold" %}</a>{% endif %}</td></tr>
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<tr class='row_columnheads'><th colspan='2'>{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %}</th></tr>
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<tr class='row_odd'>
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@ -76,7 +76,7 @@
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</tr>
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{% if ticket.resolution %}<tr class='row_odd'>
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<th colspan='2'>{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} <a href='?close'><img src='{{ MEDIA_URL }}/helpdesk/buttons/accept.png' alt='{% trans "Accept" %}' title='{% trans "Accept and Close" %}' width='60' height='15' /></a>{% endifequal %}</th>
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<th colspan='2'>{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} <a href='?close'><img src='{{ MEDIA_URL }}helpdesk/buttons/accept.png' alt='{% trans "Accept" %}' title='{% trans "Accept and Close" %}' width='60' height='15' /></a>{% endifequal %}</th>
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</tr>
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<tr class='row_even'>
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<td colspan='2'>{{ ticket.resolution|safe }}</td>
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@ -1,8 +1,8 @@
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{% extends "helpdesk/base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "Ticket Listing" %}{% endblock %}
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{% block helpdesk_head %}
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/filter.js'></script>
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/hover.js'></script>
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}helpdesk/filter.js'></script>
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<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}helpdesk/hover.js'></script>
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<script type='text/javascript' language='javascript'>
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$(document).ready(function() {
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