holm/django-helpdesk
1
0
Fork 0
forked from extern/django-helpdesk
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577

Browse Source
This commit is contained in:
Garret Wassermann 2017-12-17 23:47:48 -05:00
parent 5502333a4c
commit e19666b729
1 changed files with 4 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

4
helpdesk/settings.py
View File

@ -114,6 +114,10 @@ HELPDESK_STAFF_ONLY_TICKET_CC = getattr(settings, 'HELPDESK_STAFF_ONLY_TICKET_CC
HELPDESK_EMAIL_SUBJECT_TEMPLATE = getattr( HELPDESK_EMAIL_SUBJECT_TEMPLATE = getattr(
settings, 'HELPDESK_EMAIL_SUBJECT_TEMPLATE', settings, 'HELPDESK_EMAIL_SUBJECT_TEMPLATE',
"{{ ticket.ticket }} {{ ticket.title|safe }} %(subject)s") "{{ ticket.ticket }} {{ ticket.title|safe }} %(subject)s")
# since django-helpdesk may not work correctly without the ticket ID
# in the subject, let's do a check for it quick:
if HELPDESK_EMAIL_SUBJECT_TEMPLATE.find("ticket.ticket") < 0:
raise ImproperlyConfigured
# default fallback locale when queue locale not found # default fallback locale when queue locale not found
HELPDESK_EMAIL_FALLBACK_LOCALE = getattr(settings, 'HELPDESK_EMAIL_FALLBACK_LOCALE', 'en') HELPDESK_EMAIL_FALLBACK_LOCALE = getattr(settings, 'HELPDESK_EMAIL_FALLBACK_LOCALE', 'en')