diff --git a/helpdesk/views/staff.py b/helpdesk/views/staff.py
index 0ea2f481..0563976b 100644
--- a/helpdesk/views/staff.py
+++ b/helpdesk/views/staff.py
@@ -804,7 +804,7 @@ def ticket_list(request):
     }
     default_query_params = {
         'filtering': {
-            'status__in': [1, 2, 3],
+            'status__in': [1, 2],
         },
         'sorting': 'created',
         'search_string': '',