diff --git a/helpdesk/static/helpdesk/helpdesk-extend.css b/helpdesk/static/helpdesk/helpdesk-extend.css
index 2d1d3b94..b1085b8d 100644
--- a/helpdesk/static/helpdesk/helpdesk-extend.css
+++ b/helpdesk/static/helpdesk/helpdesk-extend.css
@@ -38,7 +38,8 @@ Bootstrap overrides
#helpdesk-nav-collapse #searchform {
padding-top: 0;
}
-
+#ticket-description {background-color: #FCF8E3;}
+.followup.well {background-color: #f4f5ff;}
/*
Add your custom styles here
*/
diff --git a/helpdesk/templates/helpdesk/ticket_desc_table.html b/helpdesk/templates/helpdesk/ticket_desc_table.html
index 9fde9971..ea0c3393 100644
--- a/helpdesk/templates/helpdesk/ticket_desc_table.html
+++ b/helpdesk/templates/helpdesk/ticket_desc_table.html
@@ -14,7 +14,26 @@
{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %} |
+{% for customfield in ticket.ticketcustomfieldvalue_set.all %}
+ {{ customfield.field.label }} |
+ {% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value }}{% endifequal %} |
+
{% endfor %}
+
+
+ {% trans "Description" %} |
+
+
+ {{ ticket.description|force_escape|urlizetrunc:50|linebreaksbr }} |
+
+
+{% if ticket.resolution %}
+ {% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% endifequal %} |
+
+
+ {{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }} |
+
{% endif %}
+
{% trans "Submitted On" %} |
{{ ticket.created|date:"r" }} ({{ ticket.created|timesince }} ago) |
@@ -59,24 +78,5 @@
-{% for customfield in ticket.ticketcustomfieldvalue_set.all %}
-
- {{ customfield.field.label }} |
- {% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value }}{% endifequal %} |
-
{% endfor %}
-
-
- {% trans "Description" %} |
-
-
- {{ ticket.description|force_escape|urlizetrunc:50|linebreaksbr }} |
-
-
-{% if ticket.resolution %}
- {% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% endifequal %} |
-
-
- {{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }} |
-
{% endif %}