From 5792587e3eeacb7dd5a60dc56794df762182a77e Mon Sep 17 00:00:00 2001
From: Daniele Scasciafratte <mte90net@gmail.com>
Date: Fri, 15 Apr 2022 18:48:21 +0200
Subject: [PATCH 1/4] feat(ticket): disable timeline

---
 demo/demodesk/config/settings.py             | 2 ++
 helpdesk/settings.py                         | 3 +++
 helpdesk/templates/helpdesk/ticket_list.html | 2 ++
 helpdesk/views/staff.py                      | 1 +
 4 files changed, 8 insertions(+)

diff --git a/demo/demodesk/config/settings.py b/demo/demodesk/config/settings.py
index e4ac94f1..ec301a91 100644
--- a/demo/demodesk/config/settings.py
+++ b/demo/demodesk/config/settings.py
@@ -114,6 +114,8 @@ HELPDESK_SUBMIT_A_TICKET_PUBLIC = True
 # Should the Knowledgebase be enabled?
 HELPDESK_KB_ENABLED = True
 
+HELPDESK_TICKETS_TIMELINE_ENABLED = True
+
 # Allow users to change their passwords
 HELPDESK_SHOW_CHANGE_PASSWORD = True
 
diff --git a/helpdesk/settings.py b/helpdesk/settings.py
index a46af953..31a1f742 100644
--- a/helpdesk/settings.py
+++ b/helpdesk/settings.py
@@ -49,6 +49,9 @@ HELPDESK_ANON_ACCESS_RAISES_404 = getattr(settings,
 # show knowledgebase links?
 HELPDESK_KB_ENABLED = getattr(settings, 'HELPDESK_KB_ENABLED', True)
 
+# Disable Timeline on ticket list
+HELPDESK_TICKETS_TIMELINE_ENABLED = getattr(settings, 'HELPDESK_TICKETS_TIMELINE_ENABLED', True)
+
 # show extended navigation by default, to all users, irrespective of staff status?
 HELPDESK_NAVIGATION_ENABLED = getattr(settings, 'HELPDESK_NAVIGATION_ENABLED', False)
 
diff --git a/helpdesk/templates/helpdesk/ticket_list.html b/helpdesk/templates/helpdesk/ticket_list.html
index 2894349b..56402486 100644
--- a/helpdesk/templates/helpdesk/ticket_list.html
+++ b/helpdesk/templates/helpdesk/ticket_list.html
@@ -33,6 +33,7 @@
 
 {% block helpdesk_body %}
     <div class="card">
+        {% if helpdesk_settings.HELPDESK_TICKETS_TIMELINE_ENABLED %}
         <div class="card-header">
             <ul class="nav nav-tabs">
                 <li class="nav-item" style="width: 200px;">
@@ -54,6 +55,7 @@
                 </li>
             </ul>
         </div>
+        {% endif %}
         <div class="card-body">
             {{ search_message|safe }}
             <div class="tab-content" id="myTabContent">
diff --git a/helpdesk/views/staff.py b/helpdesk/views/staff.py
index d8cd1f5d..82cddfa6 100644
--- a/helpdesk/views/staff.py
+++ b/helpdesk/views/staff.py
@@ -1167,6 +1167,7 @@ def ticket_list(request):
         from_saved_query=saved_query is not None,
         saved_query=saved_query,
         search_message=search_message,
+        helpdesk_settings=helpdesk_settings,
     ))
 
 

From 26c6a778ec25654686f2281dc8e48683293c27ac Mon Sep 17 00:00:00 2001
From: Daniele Scasciafratte <mte90net@gmail.com>
Date: Fri, 15 Apr 2022 18:51:02 +0200
Subject: [PATCH 2/4] feat(ticket): disable timeline

---
 helpdesk/templates/helpdesk/ticket_list.html | 2 ++
 1 file changed, 2 insertions(+)

diff --git a/helpdesk/templates/helpdesk/ticket_list.html b/helpdesk/templates/helpdesk/ticket_list.html
index 56402486..fad94e25 100644
--- a/helpdesk/templates/helpdesk/ticket_list.html
+++ b/helpdesk/templates/helpdesk/ticket_list.html
@@ -127,9 +127,11 @@
                         </p>
                     </form>
                 </div>
+                {% if helpdesk_settings.HELPDESK_TICKETS_TIMELINE_ENABLED %}
                 <div class="tab-pane fade" id="timelinetabcontents" role="tabpanel" aria-labelledby="timelinetabcontents-tab">
                     <div id='timeline-embed' style="width: 100%; height: 80vh"></div>
                 </div>
+                {% endif %}
             </div>
         </div>
         <!-- /.panel-body -->

From 479451ccac99b3b2d413101128f0185cc3af8337 Mon Sep 17 00:00:00 2001
From: Daniele Scasciafratte <mte90net@gmail.com>
Date: Wed, 20 Apr 2022 15:39:27 +0200
Subject: [PATCH 3/4] feat(docs): updated

---
 docs/settings.rst | 4 ++++
 1 file changed, 4 insertions(+)

diff --git a/docs/settings.rst b/docs/settings.rst
index 246ce4b6..32fc1d00 100644
--- a/docs/settings.rst
+++ b/docs/settings.rst
@@ -94,6 +94,10 @@ These changes are visible throughout django-helpdesk
 
   **Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
 
+- **HELPDESK_TICKETS_TIMELINE_ENABLED** If True, redirects user to a 404 page when attempting to reach ticket pages while not logged in, rather than redirecting to a login screen.
+
+  **Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = True``
+
 Options shown on public pages
 -----------------------------
 

From 041308d0748d1e3ca039ce7d5ed6017b9d46f1c2 Mon Sep 17 00:00:00 2001
From: Daniele Scasciafratte <mte90net@gmail.com>
Date: Wed, 20 Apr 2022 15:47:36 +0200
Subject: [PATCH 4/4] feat(docs): updated

---
 docs/settings.rst | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/docs/settings.rst b/docs/settings.rst
index 32fc1d00..362241ad 100644
--- a/docs/settings.rst
+++ b/docs/settings.rst
@@ -94,9 +94,9 @@ These changes are visible throughout django-helpdesk
 
   **Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
 
-- **HELPDESK_TICKETS_TIMELINE_ENABLED** If True, redirects user to a 404 page when attempting to reach ticket pages while not logged in, rather than redirecting to a login screen.
+- **HELPDESK_TICKETS_TIMELINE_ENABLED** If False, remove from the dashboard the Timeline view for tickets.
 
-  **Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = True``
+  **Default:** ``HELPDESK_TICKETS_TIMELINE_ENABLED = True``
 
 Options shown on public pages
 -----------------------------