Bruno Tikami
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19f04aa1f5
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CLEANUP: Removing necessary code from feature 2
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2016-02-20 17:49:37 -02:00 |
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Bruno Tikami
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56b7f53c51
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CLEANUP: Removing necessary code from feature 2
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2016-02-20 17:46:03 -02:00 |
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Bruno Tikami
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4e32e879a8
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BUGFIX: new TicketCC instances must be returned after subscribed to Ticket updates.
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2016-02-20 17:36:24 -02:00 |
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Bruno Tikami
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0f346924fb
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UPDATED: Moving TicketCC notifications to the end of the process so there's no need to add / subtract recipients lists (queue cc account etc).
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2016-02-20 17:35:17 -02:00 |
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Bruno Tikami
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75a5556317
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UPDATED: after processing an email message, if there's any TicketCC instance linked to the Ticket being handled, mail them all.
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2016-02-20 12:39:16 -02:00 |
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Bruno Tikami
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5ed6e8c2ce
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BUGFIX: assert statements against email count were doing the wrong math. Also, trying to explain get easier to understand comments
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2016-02-20 12:38:06 -02:00 |
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Bruno Tikami
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32ee4de50b
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UPDATED: Better validation before creating a duplicated TicketCC
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2016-02-19 13:01:39 -02:00 |
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Bruno Tikami
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6d890509a3
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ADDED: docstrings
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2016-02-19 12:40:18 -02:00 |
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Bruno Tikami
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f911f92892
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BUGFIX: Don't create duplicated TicketCCs when processing email messages.
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2016-02-19 12:25:14 -02:00 |
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Bruno Tikami
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380723a972
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UPDATED: Use <forms.TicketCCForm> when subscribing to a ticket followups.
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2016-02-19 11:09:03 -02:00 |
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Bruno Tikami
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e4337cef1d
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ADDED: <TicketCCForm.clean> to validate if either a valid user or a valid email is provided when saving <TicketCC> instances
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2016-02-19 11:00:35 -02:00 |
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Bruno Tikami
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99bfc340f9
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ADDED: <tests.test_ticket_submission.test_create_ticket_from_email_without_message_id>
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2016-02-17 21:43:33 -02:00 |
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Bruno Tikami
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57f58c34b7
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UPDATED: Aesthetics
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2016-02-16 17:21:46 -02:00 |
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Bruno Tikami
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fc02aa7cbb
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UPDATED: Better exception handling + aestetics
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2016-02-16 17:17:58 -02:00 |
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Bruno Tikami
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be07fdff6c
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UPDATED: Finished moving Message-Id field from <Ticket> to <FollowUp> model.
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2016-02-16 17:10:13 -02:00 |
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Bruno Tikami
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c2e9ee26af
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UPDATED: Stop storing the Message-Id field on the <Ticket> model and move it to the <FollowUp> so we can easily follow the threads.
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2016-02-16 16:11:10 -02:00 |
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Bruno Tikami
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5f738a3214
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Too much in one commit !
Splitting responsibilities when parsing email messages so we can decide when to create a Ticket and when to create a FollowUp.
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2016-02-16 15:49:40 -02:00 |
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Bruno Tikami
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b4c6c169c2
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ADDED: Possibility to accept extra headers when sending emails
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2016-02-16 15:46:49 -02:00 |
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Bruno Tikami
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d091a16002
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UPDATED: when creating new Ticket instances from email messages, also save their "Message-Id" field.
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2016-02-15 16:16:28 -02:00 |
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Bruno Tikami
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5b46602b29
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UPDATED: <helpdesk.tests.test_ticket_submission.test_create_ticket_instance_from_payload> now calls the right callable to ensure the message is parsed and the Ticket instance is created.
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2016-02-15 16:15:46 -02:00 |
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Bruno Tikami
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cea4cb2c6a
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UPDATED: Set "submitter_email_id" as the standard to reference the Message-Id email field.
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2016-02-07 18:11:49 -02:00 |
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Bruno Tikami
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ea3c3732e5
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BUGFIX: File name typo
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2016-02-07 18:05:16 -02:00 |
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Bruno Tikami
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880003743d
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ADDED: Schema migration 0012 that adds a "submitter_message_id" to the <models.Ticket> model
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2016-02-07 18:04:09 -02:00 |
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Bruno Tikami
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78919addd7
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BUGFIX: Set the missing max_length field attribute.
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2016-02-07 17:45:08 -02:00 |
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Bruno Tikami
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83be21dc17
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ADDED: <models.Ticket.submitter_email_id>
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2016-02-07 17:28:00 -02:00 |
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Bruno Tikami
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ff0ceefab4
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ADDED: <tests.test_ticket_submisssion.test_create_ticket_from_email_with_message_id> to ensure that the RFC 2822 field "message-id" is stored on the <Ticket.submitter_email_id> field. Backwards-compatible test kept.
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2016-02-07 16:54:05 -02:00 |
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Bruno Tikami
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e880747a2b
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UDPATED: Use <views.staff.subscribe_to_ticket_updates> instead of <views.staff.subscribe_staff_member_to_ticket> when adding non-staff members to <TicketCC> instances
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2016-02-07 16:46:43 -02:00 |
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Bruno Tikami
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b5ff3f9063
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UPDATED: <views.staff.subscribe_staff_member_to_ticket> to accept and validate an user email when creating linking a <TicketCC> instance for a staff member. I'm pretty sure this is NOT the best place to put this but I don't wanna mess too much around for now.
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2016-02-07 15:56:30 -02:00 |
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Bruno Tikami
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353fcb2138
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ADDED: Possibility to pass "rfc_2822_*" fields when creating a <Ticket> instance so <management.commands.get_email.ticket_from_message> can create <TicketCC> instances when processing incoming messages.
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2016-02-07 15:54:39 -02:00 |
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Bruno Tikami
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703c0e3b66
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ADDED: <tests.test_ticket_submission.test_create_ticket_from_email_with_carbon_copy> and <tests.test_ticket_submission.test_create_ticket_from_email_with_invalid_carbon_copy> to ensure <TicketCC> instances are created by the <Ticket> model when the respective RFC 2822 field is provided.
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2016-02-07 15:50:03 -02:00 |
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Bruno Tikami
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4d00dd3d6e
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UPDATED: Renamed test <tests.test_ticket_submission.test_create_ticket_direct> to <tests.test_ticket_submission.test_create_ticket_from_email> so the new upcoming test names (including CC, In-Reply etc) are easier to understand.
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2016-02-07 12:06:07 -02:00 |
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powderflask
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8bf3449719
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Fix: _meta.module_name deprecated in django1.8
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2016-01-23 12:25:17 -08:00 |
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Ross Poulton
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4347d1ec61
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Add new locales: th, ca, lv, tr_TR, he_IL, pt_PT
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2015-12-22 11:35:59 +11:00 |
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Ross Poulton
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ca1690becb
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Deprecate custom API (see #198)
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2015-12-22 11:28:00 +11:00 |
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Ross Poulton
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0d098f6d29
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Merge pull request #369 from alexbarcelo/always_create_permission
creation of Permission-per-Queue is done always
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2015-12-22 09:41:17 +11:00 |
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Alex Barcelo
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7894eea1e1
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Making Queue slug unique and improving certain admin-related behaviour
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2015-12-18 14:56:53 +01:00 |
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Alex Barcelo
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3b547d2cf9
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creation of Permission-per-Queue is done always
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2015-12-18 14:35:50 +01:00 |
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Alex Barcelo
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4545fc925f
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fixing migration and allowing valid rollback on typical migrations
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2015-12-17 18:44:10 +01:00 |
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Alex Barcelo
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0b5af429a5
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reverting error due to methods and migrations
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2015-12-17 18:11:54 +01:00 |
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Alex Barcelo
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01598826bf
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protecting through 403 several staff views
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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1ea70ad1be
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adding management command for batch-creation of Queue permission
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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43e5ff7c0e
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added delete mechanism on Queue for auto-clean of permissions
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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92d8ca3eff
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more modular management of permission codenames
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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64bc1791d4
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removing completely QueueMembership model
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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d760d9ee95
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adding basic information to tickets, and masking email, on the admin views
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2015-12-16 22:27:06 +01:00 |
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Alex Barcelo
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fb66fea86e
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change basic features of membership into permissions
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2015-12-16 22:27:05 +01:00 |
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Alex Barcelo
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230d14b3ca
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removing QueueMembership mechanisms from admin.py
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2015-12-16 22:27:05 +01:00 |
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Alex Barcelo
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c1fd47043a
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migration for removing semantics from QueueMembership objects
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2015-12-16 22:27:05 +01:00 |
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Alex Barcelo
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18c7a2e698
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adding required model extra info for permissions
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2015-12-16 22:27:05 +01:00 |
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Alex Barcelo
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c0939d4b38
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adding migration for bugfix 'changed max_length given by string to integer;'
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2015-12-16 16:37:22 +01:00 |
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