3b55f37fb5
Fix isort issues
2023-04-30 04:13:50 +02:00
ef88a2ee8a
Better workflow for creating new ticket checklist, into a modal
2023-04-30 03:11:27 +02:00
308f69a03b
CRUD Checklist Template
2023-04-30 01:15:05 +02:00
af1ba5f205
Create a page to edit checklist name and tasks + another page for deletion
2023-04-29 00:24:06 +02:00
b8d06a0fb1
Show a form to create a new checklist, with the possibility to use a preset template
2023-04-23 00:36:10 +02:00
b3edba3fc5
Fix #1054
2022-10-09 23:05:16 +02:00
25542f929e
Initial isort configuration
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Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
e2a8b974dd
Removed unused imports, format long line
2022-07-22 01:21:25 +02:00
aa876f8016
pycodestyle formatting
2022-07-12 12:34:19 +02:00
b8511dd70b
Fix conflicts for Django 4 support
2022-04-23 02:23:51 -04:00
1daa1d88aa
Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
2022-03-31 17:19:49 +02:00
347a70e497
fix(kb): no db
2022-03-18 19:21:17 +01:00
358080926c
Added Django 4 support.
2022-03-16 22:29:09 -04:00
aff67184d4
Add attachment validator when uploading attachment to tickets
2021-10-05 06:25:42 -04:00
a9e5cfa52d
Fix hidden field query args
2021-08-19 22:00:18 +02:00
90961897ec
CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
2021-02-10 17:58:01 -07:00
ae9109bad6
Bug Fix EditTicketForm unable to edit and add error display
2021-02-09 13:08:27 -07:00
2a03a5ecf7
Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
2021-02-04 18:17:06 +01:00
f9d000b953
Fix #926
2021-01-16 23:28:30 +01:00
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
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Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
ea558d71f3
Display custom fields with bootstrap form-control css class
2020-10-20 11:51:55 +02:00
5ad0743722
Merge in 0.2.21 bugfix
2020-04-15 07:38:52 -04:00
0e9358e61b
Merge pull request #803 from auto-mat/teams
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Add Teams functionality, using pinax-teams
2020-03-04 01:02:40 -05:00
2f4d91c22d
Fill followup user field if authenticated user submits ticket
2020-03-03 23:39:02 +02:00
81f835b77b
fix KBItem choose form
2020-02-27 11:54:04 +01:00
07d6ee7f87
fix typo
2020-02-25 14:36:18 +01:00
354debb618
fix<public>: Public ticket creation form improvements
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Update forms.py and views/public.py to physically delete form fields
instead of just hiding them if default values for queue, date and priority are provided.
+ some bugfixes
+ code and stale imports removal
+ fix pep8 errors
2020-02-06 10:10:07 +01:00
05bd852799
Fix pycodestyle errors
2020-01-20 13:23:31 +01:00
6579ac0e6f
Associate tickets with KB items
2020-01-20 13:23:31 +01:00
7fe6444f8f
Redo KB categories as accordion view
2020-01-20 13:23:17 +01:00
5f29bb632e
Associate queues with KB categories
2020-01-20 13:22:45 +01:00
606098d947
Fix field hiding and setting code for ticket submition qargs
2020-01-20 13:22:45 +01:00
38cedca541
Can now hide custom fields using query param in public ticket form
2020-01-20 13:22:45 +01:00
810184298f
Include custom fields in public ticket form
2020-01-20 13:22:44 +01:00
24b8e45f66
Add ability to hide fields in public ticket submission form using kwargs
2020-01-20 13:07:45 +01:00
896307582a
fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets
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Before: we set initial value for the widget and had it hidden. So user could still change the queue with some HTML knowledge.
Now: we drop the field at all and assign queue directly, utterly ignoring the POST request content for "queue" field.
2020-01-07 13:47:36 +01:00
e20f441992
PEP-8 fixes
2019-05-24 13:27:48 -04:00
611e6de928
fix for the issue #145
2019-05-22 11:20:01 +02:00
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
8cc0ca47f8
display list of queues only for users with right permissions
2019-02-05 15:44:06 +01:00
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
fd5c356820
Merge branch 'develop' into bootstrap4
2018-09-08 22:30:18 -04:00
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
eabf32d91b
Navigation is Bootstrap 4 and SB Admin 5.0 now
2018-09-02 04:36:16 -04:00
ed0596e430
Merge branch 'master' into feature-public-ticket-defaults
2018-01-10 13:18:29 -05:00
