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76 Commits

Author SHA1 Message Date
typonaut
5d80a689d9
Update configuration.rst 
Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
 2020-08-15 16:16:30 +01:00
Garret Wassermann
2a3fc0894d Rename and document the maximum email attachment size setting, to address #846 2020-07-30 02:54:03 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
Garret Wassermann
073ebaba80 Update documentation for custom field search 2019-08-27 21:37:39 -04:00
Garret Wassermann
fbe725a22f Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611 2018-06-27 02:49:55 -04:00
Garret Wassermann
1406c2a719 Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597 2018-02-28 16:23:01 -05:00
ssboy
56d287cecd
line 74 ... - run syncdb + run migrate 
i think syncdb is obsolete from 1.9 ... or not?
 2018-02-10 09:43:26 +01:00
Arne Brutschy
1b7214a797 Added documentation for public form defaults 2018-01-10 18:44:15 +01:00
Garret Wassermann
5502333a4c Add warning about changing the email subject template, to address issue brought up in #577 2017-12-17 23:41:53 -05:00
Garret Wassermann
47c1a7b1c3 Merge branch 'upstream/0.2.x', to merge #566 2017-11-03 01:15:21 -04:00
nicoamaro
d7fbcf02d9
Update install.rst 2017-11-02 15:55:51 -03:00
Garret Wassermann
8ba2614a96 Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting 2017-10-24 01:20:15 -04:00
Garret Wassermann
56f32022af Add dependency info and explicit warning of dropping py2 support to the install docs 2017-09-14 00:37:00 -04:00
Garret Wassermann
f5aec2d385 Update docs for minimum of Django 1.11, set release version to 0.2.0 and change primary maintainer to gwasser 2017-08-30 15:54:19 -04:00
Garret Wassermann
8a49babfe5 Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530 2017-07-16 19:30:59 -04:00
Garret Wassermann
03b5e41b42 #184: provide more explicit install documentation for using MySQL with UTF-8 collation 2017-04-16 03:31:45 -04:00
Garret Wassermann
a69cf25c71 Rework README and CONTRIBUTING to remove redundancy. Some README statements moved to install docs instead. 2017-03-20 03:19:53 -04:00
Garret Wassermann
64076237ee Remove last line of LICENSE to see if GitHub will detect it automatically and display it site; updated README and docs/license.rst to more clearly spell out license and 3rd-party licenses 2017-03-20 03:17:26 -04:00
Garret Wassermann
4eb70841e8 Merge pull request #486 from gwasser/449_contributing_docs 
Update CONTRIBUTING for Testing Requirements, and update supported Python/Django combinations in docs index.rst
 2017-02-15 20:06:23 -05:00
Garret Wassermann
492e25c77b Update docs to say Python 3.4+ since that's what we current do testing against 2017-02-15 20:03:08 -05:00
Garret Wassermann
ea30d1845e Moved contributing.rst to CONTRIBUTING in the top-level directory, added language on required tests for new pull requests, for #449 2017-02-10 23:20:59 -05:00
Garret Wassermann
1c5f525b58 Update doc index to say Django 1.8+ required, instead of 1.7+ 2017-02-10 16:42:40 -05:00
Garret Wassermann
3740cd5ddc Update docs to add SITE_ID, to address #481 2017-02-10 16:17:16 -05:00
Jonathan Barratt
b5feeb7ee9
Make SOCKS-proxy support global for all queues under Py3 
Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
 2017-01-14 01:25:17 +07:00
Garret Wassermann
97a24fbe22
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation 2016-11-12 11:32:04 +07:00
Alex Barcelo
53ed0d3a2c Remove all the deprecated API related files and references 2016-10-29 08:50:13 +02:00
Alex Barcelo
89a6ae01b8 Fixing style (according to branch 'autocodestyle') + quicktest 2016-10-24 08:04:31 +02:00
Alex Barcelo
c1330bc0c7 Updating documentation for Django 1.10 support and settings 2016-10-20 08:26:31 +02:00
Alex Barcelo
afd6ebad74 Merge current 'master' state into urls_app_name 2016-10-19 15:26:04 +02:00
meomap
96f4fecb71 add setting for fallback locale 2016-10-14 15:04:28 +07:00
Ross Poulton
138904bf8b Update project URLs per #424 2016-10-12 11:14:10 +11:00
Jan Henrik Hasselberg
4e9bfb6335 django.contrib.sites is an requirement 
Documentation example should point out django.contrib.sites is a requirement. I thought "sites" was optional looking at example first time.
 2016-06-23 06:58:27 +02:00
Mitchel Humpherys
fe261a1e54 install.rst: Fix typo 
setnd => send
 2016-05-15 00:55:59 -07:00
Alex Barcelo
f5ecb67b22 fixing documentation for Django 1.8 and its namespace behaviour 2015-12-22 10:29:48 +01:00
Ross Poulton
ca1690becb Deprecate custom API (see #198) 2015-12-22 11:28:00 +11:00
Alex Seeholzer
a5c05cff74 added HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings; 2015-12-21 13:58:28 +01:00
Alex Barcelo
830fcbe796 updating documentation regarding membership/permission 2015-12-16 22:27:06 +01:00
Ross Poulton
9c249a818b Update docs & tests for Python 2.7/3.3+ and Django 1.7+ 2015-12-16 10:35:00 +11:00
Francisco Capdevila
3bc7ed64ee Fix typo 2015-09-14 09:47:40 -03:00
Alex Seeholzer
42f478b98c Merge squashed fixes from flinz/per-queue-staff-membership: 
-renamed migration 0005 to 0004 and referenced 0003 instead of 0004 from it.
-Corrected spelling and rephrased docs for queue membership feature.
 2015-06-12 17:41:15 +07:00
Jonathan Barratt
bfcd8fc024 Add ability to restrict users' access by queue if so configured, and migration and tests for same. 2015-06-12 12:23:39 +07:00
Jonathan Barratt
caa1ec242a Update install.rst 
Change example urls.py URL patterns from raw tuples to url(...) calls, for Django 1.8 (and possibly 1.5+) compatibility.
 2015-06-03 13:04:46 +07:00
Ross Poulton
5e0ee1e37c Add bootstrapform to install docs. Closes #307. 2015-02-23 14:24:53 +11:00
Ross Poulton
ae146c2e7f Remove reference to django.contrib.markup in install docs. (#255) 2015-02-23 14:22:28 +11:00
Ross Poulton
afe6335995 Add install instructions for email templates. Fixes #294. 2015-02-14 11:10:20 +11:00
TreeNode
aea8ff35a6 PySocks removed from requirements and doc update 2014-12-11 01:43:54 +02:00
Ross Poulton
68cc1b1e8e Fix esclation description 
Escalation is based on days a ticket has been active, not hours. Fixed config, closes #280. Thanks @J-A-M
 2014-11-21 13:00:37 +11:00
Ross Poulton
fdd715795f Remove unused tickets (part of #200); closes #253 2014-09-10 09:02:14 +10:00
Stefano Brentegani
fd0ab29dfc use naturaltime for elapsed times (resolves #229) 2014-07-21 10:21:33 +02:00
Stefano Brentegani
11a3533dea Update settings.rst: fix formatting 2014-07-20 10:43:50 +02:00