Ross Poulton
041272ce1b
* Added ability for tickets to be placed on hold
2008-01-20 23:31:27 +00:00
Ross Poulton
c626b22f4d
* Add interface for filtering mechanism - now only shows the filtering
...
options that are being used, allowing users to add or remove more options
rather than just display the lot on screen.
* Break out filtering and row hover into separate javascript files (hover
is used in the ticket list & dashboard - same code was used in both
places. Anti-DRY)
2008-01-15 05:07:19 +00:00
Ross Poulton
d829b1aaf6
* Added priority icons for list views
...
* Added nice buttons for Accept/Edit/Take/etc with template
2008-01-12 05:37:45 +00:00
Ross Poulton
ff7f718caf
* Allow priority selection on submission
...
* Display coloured background on new Priority column in lists
* Allow sorting by priority in ticket list
2008-01-10 05:06:47 +00:00
Ross Poulton
8aae8564ba
* Add 'modified' field to tickets - updated when the ticket or a followup is saved
...
* Added 'Priority' ot tickets along with update code.
2008-01-10 00:28:45 +00:00
Ross Poulton
10158056b6
* Add README and LICENSE files
...
* Add e-mail templates for submitter-based emails
* Add send_multipart_email() to lib.py - sends HTML/plain emails
* Add 'Take' link to unassigned tickets on ticket detail view
* Add Description to ticket detail view
* When resolving ticket, copy comment into ticket resolution
* Display resolution and 'Accept & Close' link on ticket detail view
* Create scripts/ folder
* Added POP/IMAP details to Queue model
* Added get_email.py; polls POP/IMAP boxes & creates ticket
* Added keyword search functionality
2008-01-07 20:22:13 +00:00
Ross Poulton
015a7dd166
Initial import of Python files & templates
2007-12-27 00:29:17 +00:00
