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Author SHA1 Message Date
Garret Wassermann
68b9977037
Merge pull request #880 from typonaut/patch-7 
Update configuration.rst to add locale information
 2020-10-08 17:16:56 -04:00
Benbb96
37713db32a Show username of ticket's owner in ticket_list if user has no full name nor email 2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6 Fix an error when creating a ticket with a submitter email that is shared by multiple users 2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137 Fix the call the user setting for tickets per page 2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore. 2020-10-08 22:07:49 +02:00
Benbb96
c2276ce7e1 Set an absolute path to get the module recognized when running from root folder 2020-10-08 22:05:48 +02:00
typonaut
3e91f35986
Update configuration.rst, again 
Improved documentation on e-mail check interval, added documentation on locale.
 2020-10-08 16:12:35 +01:00
Tom Weber
16667c359e
Merge pull request #2 from django-helpdesk/master 
Apply patch for #853
 2020-10-08 07:08:04 -06:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x 
Verify ticket.assigned_to is set before attempting to access id property
 2020-10-08 01:26:10 -04:00
Garret Wassermann
535b64454c
Merge pull request #879 from typonaut/patch-6 
Update configuration.rst with information about email check interval
 2020-10-08 01:24:56 -04:00
Garret Wassermann
8fbebb321e
Merge pull request #876 from Benbb96/0.2.x-dev 
Display a Total row in Reports
 2020-10-08 01:22:33 -04:00
typonaut
e83b00674f
Update configuration.rst 
Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.
 2020-10-08 03:18:50 +01:00
Benbb96
ecc7dcdc17 Fix tests 2020-10-08 00:48:03 +02:00
bbe
bcec57dafe Display total row in report output. 2020-10-05 11:15:22 +02:00
Benbb96
2e9208116b Merge remote-tracking branch 'upstream/master' 2020-10-02 19:11:33 +02:00
Garret Wassermann
22d3a59390 Apply patch for #853 2020-08-30 06:59:48 -04:00
Thomas Weber
b772c6097b Verify ticket.assigned_to is set before attempting to access id property 2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4 
Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
 2020-08-19 13:11:32 -04:00
Garret Wassermann
c5d27e8423
Merge pull request #863 from typonaut/patch-5 
Update kb_item.html, Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
 2020-08-19 13:10:33 -04:00
typonaut
ff171e3c38
Update kb_item.html 
Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
 2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html 
Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
 2020-08-19 18:02:20 +01:00
Garret Wassermann
13925440b3
Merge pull request #860 from hellcheese/missing_endblock 
Added endblock statement to ticket_list.html
 2020-08-18 12:20:09 -04:00
chris hellberg
c66d523f66 Added endblock statement to ticket_list.html 2020-08-18 11:55:45 -04:00
Garret Wassermann
91fca941cd
Merge pull request #856 from hellcheese/cancel_button 
added cancel changes button to edit ticket page
 2020-08-16 16:52:12 -04:00
chris hellberg
e6847e916e added cancel changes button to edit ticket page 2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2 
Update kb_category.html - space after colon in H2 heading.
 2020-08-15 13:28:06 -04:00
Garret Wassermann
3bd00f33cb
Merge pull request #855 from typonaut/patch-3 
Update kb_item.html - fix missing space after colon in header
 2020-08-15 13:26:53 -04:00
Garret Wassermann
79d2167ea4
Merge pull request #853 from typonaut/patch-1 
Update configuration.rst to warn that at least one queue is needed before email can be sent properly
 2020-08-15 13:25:31 -04:00
typonaut
604306d738
Update kb_item.html 
Fixed a minor typo: space after colon in H2 heading
 2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html 
Fixed a minor typo: space after colon in H2 heading.
 2020-08-15 16:28:29 +01:00
typonaut
5d80a689d9
Update configuration.rst 
Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
 2020-08-15 16:16:30 +01:00
Garret Wassermann
6463fbdcd9
Merge pull request #850 from timthelion/patch-1 
Attempted fix for #849
 2020-08-07 11:35:41 -04:00
Timothy Hobbs
ba321462c3
Attempted fix for #849 
Probably fixes #849
 2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597 Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup 2020-07-30 04:46:15 -04:00
Garret Wassermann
7d89a9ae1d Bump to v0.2.22 for bugfix release 2020-07-30 03:49:06 -04:00
Garret Wassermann
2a3fc0894d Rename and document the maximum email attachment size setting, to address #846 2020-07-30 02:54:03 -04:00
Garret Wassermann
d3232fef10
Merge pull request #847 from dereknex/master 
update zh_CN local messages
 2020-07-30 02:47:28 -04:00
Garret Wassermann
981eb323c2 Try a real fix for #832, parse comma in email sender 2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8 fix Chinese spell and add some messages 2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef Better handling of sender email 2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438 Pycodestyle fixes 2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d Use python getadddresses() function to better handle UTF-8, to address #832 2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
Garret Wassermann
d4ac8a767d
Merge pull request #845 from koriaf/dev-demo 
Demo-related bugfixes
 2020-07-20 10:55:53 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method 2020-07-20 16:43:55 +02:00
Arkadiy Korotaev
34eb793f68
fix(demo): Update demo's INSTALLED_APPS to avoid it crashing after pinax-team library was introduced #820 2020-07-20 16:41:22 +02:00
Arkadiy Korotaev
a4eb80c141
fix(makefile): Avoid --user flag usage if previous PIP run has failed - which makes no difference for virtualenv anyway 2020-07-20 16:20:03 +02:00
Garret Wassermann
fcde14b82c Fix pycodestyle warnings 2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184 ensure log handler is freed, #844 2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler 
fix<process_email>: free the log file handler after it's not used anymore
 2020-07-20 07:58:05 -04:00