finnertysea
71ff0aa6d5
Bug fix - detected due date change when no change was made
2023-01-20 10:53:35 -05:00
Benbb96
64788938b4
Catch exception on an attachment individually in order to allow valid extension to be processed.
2022-10-10 21:57:56 +02:00
Benbb96
b3edba3fc5
Fix #1054
2022-10-09 23:05:16 +02:00
chrisbroderick
9e3a3abcf1
Fix import sorting
2022-09-08 23:40:49 +01:00
chrisbroderick
8d7ba415fa
Fix formatting per flake8
2022-09-08 22:11:24 +01:00
chrisbroderick
eca2255f56
Test for filename using diaretics
2022-09-08 10:05:09 +01:00
chrisbroderick
357241e269
Refactor to make the methods more generic and able to be used to build
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any kind of email
2022-09-07 08:48:32 +01:00
chrisbroderick
572ffd5acf
Handle ignored emails explicitly using exceptions.
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Support the flag on IgnoreEmail model to control deleting the email if
ignored.
2022-09-06 19:40:35 +01:00
chrisbroderick
23c3b72a43
Refactor object_from_message to make it more testable and fix some bugs.
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Extract the from email using the email library instead of pre-decoding
which exposes the comma separator causing the email address to be
extracted incorrectly if the real name contains a comma.
Raise an exception when a message to be ignored is detected to process
ignored messages explicitly.
2022-09-04 22:01:32 +01:00
chrisbroderick
e1085cb370
Custom exception to handle ignored messages explicitly.
2022-09-04 21:53:08 +01:00
chrisbroderick
4e001c7f15
test utility methods to simplify more complex tests
2022-09-02 22:11:19 +01:00
Alex
3a13bbfeef
Fix. Add test markdown and rewrite for last markdown is working
2022-08-08 20:20:00 +07:00
Alex
cf5be66fae
Fix. Fix problem wich version package in requirements and add test markdown and rewrite for new markdown
2022-08-06 18:34:16 +07:00
Alex
a28569a984
Fix. Fix problem wich version package in requirements and add test markdown
2022-07-27 19:58:39 +07:00
Martin Whitehouse
72392a3f50
Add update_summary_tables helper function
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Reduces complexity of 'run_report' and handles updating summary table in
own function
2022-07-25 04:44:46 +02:00
Martin Whitehouse
205c69b539
Add get_report_table_and_totals helper function
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Extracts a large portion of run_report handling
2022-07-25 04:41:01 +02:00
Martin Whitehouse
b1bf2cab46
Add get_report_queryset_or_redirect helper
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Gets required objects or redirects
2022-07-25 04:35:49 +02:00
Martin Whitehouse
50bd72ac7a
Move import to top
2022-07-25 04:31:17 +02:00
Martin Whitehouse
d858c40416
Add check_redirect_on_user_query helper function
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Extract the checking for a redirect to reduce complexity
2022-07-25 04:29:43 +02:00
Martin Whitehouse
f89f5b91da
Reinstate changes, fixed missing update
2022-07-25 04:23:03 +02:00
Martin Whitehouse
40a243c23b
Revert changes, updating objects missed somewhere
2022-07-25 04:15:53 +02:00
Martin Whitehouse
a248181857
Add redirect_from_chosen_ticket helper function
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Moves the whole handling to own block, reducing complexity greatly.
2022-07-25 04:08:16 +02:00
Martin Whitehouse
eb11c4fe0e
Rename ticket_attriubtes to upper, module level constant.
2022-07-25 04:03:12 +02:00
Martin Whitehouse
a783156b61
Add merge_ticket_values helper
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Extract a large portion of code from `merge_tickets`
2022-07-25 04:01:27 +02:00
Martin Whitehouse
bed7f0e493
Add default value property to TicketCustomField
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Property of the model, so add it there to keep consistency
2022-07-25 04:00:57 +02:00
Martin Whitehouse
46f8e9d21f
Clear error
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Use.objects.get causes undefined variable when using get_user_model
2022-07-25 03:52:58 +02:00
Martin Whitehouse
1468982043
Remove unused variables, extract correct index
2022-07-25 03:50:49 +02:00
Martin Whitehouse
b326103d82
Fix spacing
2022-07-25 03:48:06 +02:00
Martin Whitehouse
57cd2f1471
Remove annoation for py3.8
2022-07-25 03:47:57 +02:00
Martin Whitehouse
45e47846fe
py3.8 annotation fix
2022-07-25 03:45:36 +02:00
Martin Whitehouse
7b4d53cfc0
Fix 'list' annoation for py3.8
2022-07-25 03:44:04 +02:00
Martin Whitehouse
749ebbe16b
Fix annotations for py3.8
2022-07-25 03:42:16 +02:00
Martin Whitehouse
595dae1cf7
Add get_template_staff_and_template_cc function
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Furhter reduxes complexity by combining creation of templates
2022-07-25 03:38:16 +02:00
Martin Whitehouse
256af24daa
Comment function
2022-07-25 03:34:03 +02:00
Martin Whitehouse
a2f33c9799
Add add_staff_subscription helper
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Further reduces complexity by checking for subscription in helper
function
2022-07-25 03:32:45 +02:00
Martin Whitehouse
f678c63496
Add update_messages_sent_to_by_public_and_status helper function
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Handles updating ticket and sending ticket reply
2022-07-25 03:30:07 +02:00
Martin Whitehouse
fe619b5ff2
Combine conditionals to single line
2022-07-25 03:22:59 +02:00
Martin Whitehouse
f815ebbb5c
Add get_time_spent_from_request helper
...
Extracts further code
2022-07-25 03:17:10 +02:00
Martin Whitehouse
9294eca5d6
Add get_and_set_ticket_status helper
...
Extracts some futher code from `update_ticket`
2022-07-25 03:11:30 +02:00
Martin Whitehouse
ecefd5e407
Extract the due_date to helper function
2022-07-25 03:01:50 +02:00
Martin Whitehouse
574395ee28
Easy pickings
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Simple code violations of reserved symbols etc.
2022-07-25 02:46:33 +02:00
Martin Whitehouse
8d63d65a7d
Removed encoding to 'utf-8', breaks tests.
...
This needs to be looked into further.
2022-07-25 02:41:40 +02:00
Martin Whitehouse
4e2b7deefb
Reduces complexity of object_from_message
...
Helper functions created to help break up the flow
2022-07-25 02:22:32 +02:00
Martin Whitehouse
a5e74d6449
Extract getting ticket_id from subject to helper function
2022-07-25 01:56:13 +02:00
Martin Whitehouse
283f052c0e
Annotate function signature
2022-07-25 01:47:00 +02:00
Martin Whitehouse
80f4152301
Simplify return statement
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Rename `ticket` to `ticket_id` for clarity
2022-07-25 01:43:43 +02:00
Martin Whitehouse
0b1de1eead
Removed unused import
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Result of previous code removal
2022-07-25 01:23:12 +02:00
Martin Whitehouse
fe28c2f540
Merge branch 'unstable' of git@github.com:martin-marty/django-helpdesk.git into 1039-complexity-reduction
2022-07-25 01:22:11 +02:00
Martin Whitehouse
1ac78955c0
Removed notifications_to_be_sent list
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The whole loop appeared to be doing nothing other than appending email
addresses to a list, which was never used.
2022-07-25 01:22:05 +02:00
Martin Whitehouse
0f0b0a5995
Remove left over 'cc' code
2022-07-22 16:27:38 +02:00
