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ac95f9d893
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82 Commits

Author SHA1 Message Date
Ross Poulton
ac95f9d893 Overhaul reporting: remove custom SQL commands for compatibility reasons. Code is MUCh simpler now. Also allows user to specify a saved search query via GET paramater - need to add links to this, as it lets them filter charts - very useful\! 2011-05-11 20:07:46 +10:00
Ross Poulton
eea960f9b9 Update spanish translation 2011-05-10 19:27:34 +10:00
Ross Poulton
8b6fbd8965 Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43 2011-05-10 19:27:11 +10:00
Ross Poulton
40dead831e Update spanish translation from Transifex 2011-05-10 08:01:48 +10:00
Ross Poulton
2a7b76661e URL custom fields are now hyperlinked when viewing tickets. 2011-05-10 07:55:06 +10:00
Ross Poulton
f4864ef34d Show custom fields when editing tickets. Closes GH-24. 2011-05-10 07:54:44 +10:00
Ross Poulton
3143347543 Change MEDIA_URL to STATIC_URL in report output. 2011-05-06 17:04:39 +10:00
Ross Poulton
c3a4c4c8ba Add capability for users to delete their saved queries. 2011-05-06 16:55:52 +10:00
Ross Poulton
0f45891404 Add Spanish (Mexican) and French translations, thanks to @albertogaona and @kolin22. Updated Spanish (Castilian), also thanks to Alberto. 2011-05-02 23:12:40 +00:00
Ross Poulton
9175203fb1 Migrate charts to jqPlot. Needs a bit of clean-up, especially separating out date & non-date reports. 2011-05-02 22:32:51 +00:00
Ross Poulton
b42026ec33 Allow selection of all items on custom "list" fields. Fixes GH-23. 2011-05-02 22:32:15 +00:00
Ross Poulton
c9e68a05a7 When a logged-in user hits the public ticket view, redirect them to the staff view. 2011-05-02 22:31:30 +00:00
Ross Poulton
f3bd5da906 Push navigation into a single place, so that the navigation experience is consistent regardless of which views (public vs staff) the user lands on. Closes GH-52, thanks to kotowicz. 2011-04-28 21:00:11 +10:00
Ross Poulton
592ec09916 If a ticket hasn't been resolved, ensure that public users can still resolve it. Fixes GH-51, thanks to kotowicz. 2011-04-28 20:23:16 +10:00
Ross Poulton
b4ffb91b9c Ensure queue locale is included in safe_template_context as reported by vvarp. This should close GH-56 without further issues - please reopen if required.. 2011-04-28 20:19:42 +10:00
Ross Poulton
f8684e7b3f Merged pull request #53 from issackelly/master. 
Django 1.3 staticfiles
 2011-04-28 03:10:23 -07:00
Ross Poulton
ebc4b7d24c Add proper database migrations support using South. Updated documentation to match. Closes GH-50. 2011-04-27 19:57:03 +10:00
Ross Poulton
090685b6d9 Clean up comments in create_usersettings, and fix copyright in escalate_tickets. 2011-04-19 23:02:33 +00:00
Ross Poulton
b108e5147c Merge branch 'bclermont-master' 2011-04-19 22:59:49 +00:00
Ross Poulton
5278634a76 Fixes GH-54: Stats crash without open tickets. This should have already been caught, so this patch fixes it and adds another sanity check at report runtime. 2011-04-19 21:36:20 +00:00
Ross Poulton
701d742840 Update Spanish & Polish translations, thanks to Transifex users erik_river (es) and mpasternak (pl) 2011-04-18 08:39:16 +00:00
Bruno Clermont
590b5a20d9 add command to create UserSettings for user who do not have one yet 2011-04-15 17:38:12 -04:00
Issac Kelly
021a48c843 Fix the fixture, and update for django 1.3, add dist and egg-info to gitignore 2011-03-25 18:03:18 -04:00
Ross Poulton
eca88be838 Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE. 2011-03-11 22:30:59 +00:00
Ross Poulton
b5da29dcfe Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49. 2011-03-05 03:29:01 +00:00
Ross Poulton
7666ad668d Merge branch 'bclermont-master' 2011-02-27 23:45:49 +00:00
Ross Poulton
b61a1b1af7 Updated translations from Transifex. Big thanks to mpasternak for some great work on the Polish translation which is now at 61%. 2011-02-25 22:50:00 +00:00
Bruno Clermont
0431865824 Do not close <select> at the begining. 
<select/>...</select> is invalid
 2011-02-19 14:17:14 -05:00
Ross Poulton
b801b184e4 Move from 'flot' to jqPlot for the upcoming reporting changes. Not able to do multi-series bar charts with flot easily enough so switched to jqPlot. Actual reporting changes still a work in progress. 2011-02-14 22:07:24 +00:00
Ross Poulton
a0af56d27e Updated Spanish translation (via Transifex) 2011-02-14 22:06:20 +00:00
Ross Poulton
3f418a5303 Remove invalid .gitignore 2011-02-14 22:05:45 +00:00
Ross Poulton
f165587112 Update translations from Transifex (incl add transifex config to project) and add Polish translation (currently approx 26% translated) 2011-02-12 02:22:55 +00:00
Ross Poulton
856b6a46aa Make sure 'Close' link on public ticket view always works (Issue #41) 2011-02-12 01:56:56 +00:00
Ross Poulton
8920824a7b Fix link to jQuery in public templates 2011-02-12 01:13:30 +00:00
Andreas Kotowicz
e691708e73 temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22 2011-02-08 22:19:17 +01:00
Andreas Kotowicz
c69efa1587 fix for bug https://github.com/rossp/django-helpdesk/issues#issue/37 2011-02-08 12:17:05 +01:00
Ross Poulton
18e3d11006 Update locale files to pick up new / updated strings for translation. 2011-02-07 10:34:23 +00:00
Ross Poulton
ad58b4dcbb fixed missing bracket in string. thanks to jezdez for catching this during translation. 2011-02-07 10:23:06 +00:00
Ross Poulton
6527ad0d55 Add author info to English language file 2011-02-07 07:42:37 +00:00
Ross Poulton
6262bec02f Remove un-minimised flot JavaScript 2011-02-07 07:40:18 +00:00
Ross Poulton
f8c175204d Add 'flot' charting library, ready to migrate charts from Google to a locally-hosted javascript implementation 2011-02-07 07:37:25 +00:00
Bruno Clermont
37de73b2a2 Rename categories to kb_categories 2011-02-06 17:51:25 -05:00
Bruno Clermont
000f53ad4c Merge remote branch 'upstream/master' 2011-02-06 17:49:36 -05:00
Andreas Kotowicz
594be07b26 check if queue id is given for new ticket. this is useful if 
you want to provide a link for the appropriate queue.
 2011-02-06 19:17:55 +01:00
Andreas Kotowicz
2d302ceba6 sort list of users by username in helpdesk/tickets/X/cc/add/ 2011-02-06 18:49:07 +01:00
Andreas Kotowicz
8ed7debbdf quickfix for bug https://github.com/rossp/django-helpdesk/issues#issue/33 
we need to figure out why in this particular case, 'request' is a string.
 2011-02-06 13:30:04 +01:00
Andreas Kotowicz
b40d4511a3 dropdown menu for saved queries - removes previously used div. 2011-02-05 22:31:12 +01:00
Bruno Clermont
7e84935853 Fix issue when user does not have yet settings 2011-02-03 19:40:15 -05:00
Bruno Clermont
5b47370ec6 Add default value for KBItem vote and positive vote 2011-02-03 17:15:03 -05:00
Andreas Kotowicz
d6602e96d7 keep new lines in html emails 2011-02-03 14:02:14 +01:00