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15 Commits

Author SHA1 Message Date
Timothy Hobbs
c254336c57 Fix to voting code, downvoted_by field should be readonly 2020-01-20 13:23:31 +01:00
Jachym Cepicky
9127275557 adding support for images as knowledgebase attachment 2019-03-09 18:14:11 +01:00
Jachym Cepicky
2093bf7faf adding dedicated_time attribute to Queue model 2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb basic support for time spend of tikets and follow-ups 2019-02-06 21:55:53 +01:00
Timothy Hobbs
bd070f3bec
Set voted_by to read only in knowledge base admin 2019-01-22 18:29:32 +01:00
Daryl Egarr
ef0ba19a3b Enhancements to Admin (#524) 
* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.

* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.

* Revert "Merge pull request #519 from mrkiwi-nz/master"

This reverts commit 410f59ad16, reversing
changes made to fde06d3ab1.

* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.

* Merge pull request #519 from mrkiwi-nz/master

Added some helpful columns and filters to the follow-up list page.

* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
 2017-06-19 14:34:36 -04:00
Daryl
55a69efcf9 Added some helpful columns to the follow-up list page. 2017-06-14 16:20:55 +12:00
Alex Barcelo
24d88be8d9 Initial general clean-up of stuff 2016-10-21 17:14:12 +02:00
Alex Barcelo
7894eea1e1 Making Queue slug unique and improving certain admin-related behaviour 2015-12-18 14:56:53 +01:00
Alex Barcelo
d760d9ee95 adding basic information to tickets, and masking email, on the admin views 2015-12-16 22:27:06 +01:00
Alex Barcelo
230d14b3ca removing QueueMembership mechanisms from admin.py 2015-12-16 22:27:05 +01:00
Jonathan Barratt
bfcd8fc024 Add ability to restrict users' access by queue if so configured, and migration and tests for same. 2015-06-12 12:23:39 +07:00
Ross Poulton
eca88be838 Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE. 2011-03-11 22:30:59 +00:00
Ross Poulton
ebe0382725 Initial shot at custom fields on Ticket model. Manage these fields via Django admin. 2011-02-02 11:22:46 +00:00
Ross Poulton
53327eb66a Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future. 2011-01-25 23:02:00 +00:00