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dc60d8a7f9
Commit Graph

121 Commits

Author SHA1 Message Date
Benbb96
dc60d8a7f9 Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it 2022-04-15 00:05:51 +02:00
Benbb96
7e5ff05b02 Update documentation 2022-04-11 00:23:22 +02:00
Benbb96
25b1e1e5bd Add a sentence about custom fields 2022-04-07 00:48:50 +02:00
Benbb96
b8451eef16 Add an API section in documentation + fix small things 2022-04-07 00:43:00 +02:00
Garret Wassermann
122d8f7b6a Update documentation for 0.3.0 release, restrict support to python 3.8+ because earlier pythons are no longer supported upstream anyway 2021-10-17 23:49:16 -04:00
Garret Wassermann
00edddbaad Update docs to recommend using django 3.2 LTS 2021-08-20 02:12:55 -04:00
Garret Wassermann
1559333993 Fix some docs and migrations in prep for 0.3 release, see #878 2021-08-20 02:05:21 -04:00
Timothy Hobbs
f4b7e899fa Change query arg delimiter from ; to & 2021-08-19 22:00:01 +02:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs 2021-04-19 21:15:24 +02:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00
alligatorbait
16c70d38cd Update Django versions supported and one format error in file 2020-10-14 15:06:56 -06:00
Tom Weber
d21faf77af customizable navigation header documentation 2020-10-13 21:00:24 -06:00
Tom Weber
e03bbe3f65 customizable navigation header documentation 2020-10-13 20:53:31 -06:00
Garret Wassermann
6b335590e6 Merge bugfixes from 0.2.23-devel 2020-10-12 03:19:46 -04:00
typonaut
3e91f35986
Update configuration.rst, again 
Improved documentation on e-mail check interval, added documentation on locale.
 2020-10-08 16:12:35 +01:00
typonaut
e83b00674f
Update configuration.rst 
Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.
 2020-10-08 03:18:50 +01:00
Garret Wassermann
22d3a59390 Apply patch for #853 2020-08-30 06:59:48 -04:00
typonaut
5d80a689d9
Update configuration.rst 
Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
 2020-08-15 16:16:30 +01:00
Garret Wassermann
2f788f2597 Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup 2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d Rename and document the maximum email attachment size setting, to address #846 2020-07-30 02:54:03 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
Devon Findlay
eb38c7dee4
Fixing type in install.rst 
pinax.inviations -> pinax.invitations

Small typo fixed
 2020-05-07 20:17:16 +01:00
Timothy Hobbs
cd0af7e0f5 Document new teams code 2020-01-27 20:01:57 +01:00
Timothy Hobbs
ecbb91b861 Private kb categories 2020-01-27 17:37:59 +01:00
Timothy Hobbs
8f59bfcc3c Update integration docs with info about iframe 2020-01-20 13:22:45 +01:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Garret Wassermann
073ebaba80 Update documentation for custom field search 2019-08-27 21:37:39 -04:00
Jachym Cepicky
d4f1f85b29 Markdown for Knowledge base, ticket and comments. 
Removed markdown-deux
 2019-03-06 14:42:57 +01:00
Garret Wassermann
9c44375626 Update copyright and version info for docs/conf.py 2019-01-31 04:43:19 -05:00
Garret Wassermann
1af01b275f Update docs for bootstrap4form for #682 2018-12-27 17:26:03 -05:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling 2018-12-27 16:39:31 +01:00
Garret Wassermann
625a8e85f0 Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation 2018-12-21 16:30:43 -05:00
Garret Wassermann
28996c05b7 Merge upstream develop 2018-12-15 13:38:54 -05:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email 
Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
 2018-11-08 14:39:37 +01:00
Garret Wassermann
107805defd Added some documentation about the new helpdesk-customize.css override, to address #610 2018-09-09 00:03:34 -04:00
Garret Wassermann
dff14d40d3 Merge 0.2.8 bugfixes 2018-07-03 00:59:33 -04:00
Garret Wassermann
fbe725a22f Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611 2018-06-27 02:49:55 -04:00
Garret Wassermann
54a6b1d21b Merge 0.2.7 bugfixes 2018-03-04 04:01:48 -05:00
Garret Wassermann
1406c2a719 Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597 2018-02-28 16:23:01 -05:00
ssboy
56d287cecd
line 74 ... - run syncdb + run migrate 
i think syncdb is obsolete from 1.9 ... or not?
 2018-02-10 09:43:26 +01:00
Arne Brutschy
1b7214a797 Added documentation for public form defaults 2018-01-10 18:44:15 +01:00
Garret Wassermann
142c291afb Merge 0.2.4 bugfixes 2017-12-18 00:45:36 -05:00
Garret Wassermann
5502333a4c Add warning about changing the email subject template, to address issue brought up in #577 2017-12-17 23:41:53 -05:00
Garret Wassermann
92b43ef495 Merge master 0.2.3 bugfixes into develop 2017-12-09 23:02:12 -05:00
Garret Wassermann
47c1a7b1c3 Merge branch 'upstream/0.2.x', to merge #566 2017-11-03 01:15:21 -04:00
nicoamaro
d7fbcf02d9
Update install.rst 2017-11-02 15:55:51 -03:00
Garret Wassermann
3a1bd76e75 Merge custom staff filter, PR #239 2017-10-30 03:17:40 -04:00