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e7c4131ed7
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57 Commits

Author SHA1 Message Date
Pawel M
e7c4131ed7 Attachement should be readed in binary mode ... and attached as payload (regarding docs) 2016-12-13 22:43:14 +01:00
Pawel M
e326fea099 merged with upstream 2016-12-12 11:15:45 +01:00
Pawel M
556b6900db merged with upstream 2016-12-12 11:07:08 +01:00
Pawel M
6482c6338d merged with upstream 2016-12-12 10:32:01 +01:00
Pawel M
04ec40bbc8 merged with upstream 2016-12-12 10:31:29 +01:00
Pawel M
c11e360f50 PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) ... clear 2016-12-12 10:30:38 +01:00
Pawel M
550ca89415 PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) 2016-12-12 10:30:38 +01:00
Pawel M
905910911d PY3 support and msgNum error solved in process_queue method 2016-12-12 10:30:38 +01:00
Pawel M
5998faa6a5 PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) ... clear 2016-12-08 15:17:14 +01:00
Pawel M
4c97ecd0ae PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) 2016-12-08 15:14:11 +01:00
Jonathan Barratt
5acd891c68
refactor all handling of attached files 
Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
 2016-12-08 19:47:20 +07:00
Pawel M
d76fa2c71e PY3 support and msgNum error solved in process_queue method 2016-12-08 09:32:04 +01:00
Jonathan Barratt
3cfa371199
hotfix for #456: patch calls to ticket_from_message 
add logger arg where missing in get_email
 2016-11-29 00:46:42 +07:00
Jonathan Barratt
7738bba2ab
remove special-case imports for legacy versions 
standardise use, or avoidance, of timezone, template from_string, and Context
 2016-11-21 10:16:03 +07:00
Garret Wassermann
97a24fbe22
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation 2016-11-12 11:32:04 +07:00
Alex Seeholzer
62163eaf0e patch: implicit closing of open files; 2016-11-01 15:03:51 +01:00
Garret Wassermann
1f1d477a35 Sync again with master 0.2 2016-10-29 04:11:41 -04:00
Garret Wassermann
d791700582 Fix PEP8 errors 2016-10-29 04:08:57 -04:00
Jonathan Barratt
28308d19fb
cleanup build-breaking whitespace merge errors 2016-10-29 14:59:14 +07:00
Jonathan Barratt
43c067dd4f
merge changes from updated master 2016-10-29 13:35:03 +07:00
Alex Barcelo
30e3aa55aa almost auto-fix on misc files 2016-10-23 22:09:17 +02:00
Alex Barcelo
24d88be8d9 Initial general clean-up of stuff 2016-10-21 17:14:12 +02:00
Garret Wassermann
6418194b85 Fix command line arg for Django 1.7 and make Python 2 and 3 compatible test 2016-10-20 02:21:43 -04:00
Garret Wassermann
9606201200 Fix mock tests for get_email (hopefully for good this time) 2016-10-20 02:09:05 -04:00
Garret Wassermann
b7ef83f7d2 Check that folder is a dir before checking for mail using get_email; fix unit test for --quiet 2016-10-20 01:39:24 -04:00
Garret Wassermann
f61d180e5d use django.utils.six instead of plain six 2016-10-19 20:02:12 -04:00
Garret Wassermann
f313b5c374 Added more logging statements, cleaned up a few others 2016-09-16 00:28:13 -04:00
Garret Wassermann
a4ad602f39 Remove unnecessary imports, clean up python3 handling code to use native str() 2016-09-15 22:51:00 -04:00
Garret Wassermann
e5c3c4a435 Used six to add python3 compatibility along side existing python2, and replaced print statements with logging features. Can now poll a local directory for mail too, not just remote POP3/IMAP. 2016-09-14 20:35:18 -04:00
Gleber Diniz
f8044faf28 Fix import error on python 3 
"from email.utils import parseaddr, collapse_rfc2231_value" works both for python 2.7 and python 3
 2016-06-14 17:10:23 -03:00
Bruno Tikami
2efe8255c5 UPDATED: print statements to be Python 3.x compatible 2016-03-01 17:01:58 -03:00
Alex Barcelo
3b547d2cf9 creation of Permission-per-Queue is done always 2015-12-18 14:35:50 +01:00
Alex Barcelo
1ea70ad1be adding management command for batch-creation of Queue permission 2015-12-16 22:27:06 +01:00
pahpa@orange.fr
060266e93a Modify make_option with dest variable 'escalate-verbosely' 2015-06-17 16:22:44 +02:00
TreeNode
54dd376b9c Check for sock lib has installed 2014-12-11 01:44:47 +02:00
TreeNode
50b80b2a08 Socks proxy support 2014-12-10 23:37:34 +02:00
Gabriel Pichot
27217edf4a Changed references from auth.User to get_user_model (views, forms & commands) 2014-06-18 16:21:37 +02:00
Ross Poulton
452a34ad72 Smart email parsing (closes #203): Use email-reply-parser to ignore cruft in incoming emails 2014-01-29 23:08:33 +11:00
root
306d8bf4d3 Changed regex for email subjects to use queue slug to tell internal ticket id from external ones. 2013-02-27 16:14:16 +01:00
Ross Poulton
53273e3794 Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware 2013-01-23 11:35:18 +11:00
Ross Poulton
e3ef1e4f20 Closes #163 - ignore automatic email replies 2013-01-20 14:39:07 +11:00
Ross Poulton
6f38470146 Merge pull request #159 from satyans24/master 
fix unicode decode error
 2012-10-10 02:29:58 -07:00
satyans24
43658abad9 Update helpdesk/management/commands/get_email.py 
ignore when some characters can't be decoded to avoid unicode decode error.
 2012-10-09 21:04:20 +05:30
digitalpbk
88fa35cf29 import settings from helpdesk instead of django 2012-10-07 14:20:26 +05:30
Evan Borgstrom
1f00eef6d0 [GH-93] re-applying changes... 2012-01-24 23:19:07 -05:00
tschmidt
eb74f807d8 added QUEUE_EMAIL_BOX_SSL 2012-01-16 17:36:24 -08:00
tschmidt
164a9f44bb added global queue default email settings 2012-01-16 17:01:47 -08:00
Alex Garel
ab84017dd5 more fixes on templated mail and safe context 2011-11-09 16:37:37 +01:00
Ross Poulton
090685b6d9 Clean up comments in create_usersettings, and fix copyright in escalate_tickets. 2011-04-19 23:02:33 +00:00
Bruno Clermont
590b5a20d9 add command to create UserSettings for user who do not have one yet 2011-04-15 17:38:12 -04:00