Hello,

This is a courtesy e-mail to let you know that a ticket has been assigned to you.

{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is {{ ticket.title }}.

The ticket ID is {{ ticket.ticket }}, you can view it online at {{ ticket.staff_url }}. It's priority is {{ ticket.get_priority_display }}.

{% include "helpdesk/emails/text_footer.txt" %}