{% extends "helpdesk/emails/base.html" %}

{% block header %}Ticket Resolution{% endblock %}

{% block content %}
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Ticket {{ ticket.ticket }} (<i>{{ ticket.title }}</i>) has been resolved.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>The following resolution was added:</p>

<blockquote style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt; padding-left: 20px; border-left: solid #ccc 2px;'>{{ resolution }}</blockquote>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>This resolution has been e-mailed to the submitter, who will verify it before you can close this ticket.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_staff_url }}">{{ ticket.get_staff_url }}</a>.</p>

{% endblock %}