# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Alberto Gaona , 2011 # Antonio Storni , 2012 # Erik Rivera , 2011 # Ross Poulton , 2011 msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2012-08-07 20:40+1000\n" "PO-Revision-Date: 2013-04-29 09:18+0000\n" "Last-Translator: Ross Poulton \n" "Language-Team: Spanish (http://www.transifex.com/projects/p/django-helpdesk/language/es/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: es\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" #: forms.py:113 forms.py:360 models.py:262 #: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23 #: templates/helpdesk/ticket_list.html:56 #: templates/helpdesk/ticket_list.html:78 #: templates/helpdesk/ticket_list.html:199 views/staff.py:976 #: views/staff.py:982 views/staff.py:988 msgid "Queue" msgstr "Cola" #: forms.py:122 msgid "Summary of the problem" msgstr "Resumen del problema" #: forms.py:127 msgid "Submitter E-Mail Address" msgstr "Direccion de e-mail del originador" #: forms.py:129 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "Esta direccion de e-mail recibirá copias de todas las actualizaciones públicas de este ticket." #: forms.py:135 msgid "Description of Issue" msgstr "Descripción del asunto" #: forms.py:142 msgid "Case owner" msgstr "Dueño del caso" #: forms.py:143 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "Si selecciona un dueño distinto a usted, él o ellos serán notificados de los detalles por e-mail de manera inmediata." #: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149 #: templates/helpdesk/public_view_ticket.html:21 #: templates/helpdesk/ticket.html:176 #: templates/helpdesk/ticket_desc_table.html:31 #: templates/helpdesk/ticket_list.html:84 views/staff.py:355 msgid "Priority" msgstr "Prioridad" #: forms.py:152 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo como está (3)." #: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178 #: views/staff.py:365 msgid "Due on" msgstr "A terminar" #: forms.py:171 forms.py:402 msgid "Attach File" msgstr "Adjuntar Archivo." #: forms.py:172 forms.py:403 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "Usted puede adjuntar un archivo como documento o un pantallazo a este ticket." #: forms.py:180 templates/helpdesk/public_view_ticket.html:33 #: templates/helpdesk/ticket.html:182 #: templates/helpdesk/ticket_desc_table.html:42 #: templates/helpdesk/ticket_list.html:61 #: templates/helpdesk/ticket_list.html:199 views/staff.py:376 msgid "Tags" msgstr "Etiquetas" #: forms.py:181 msgid "" "Words, separated by spaces, or phrases separated by commas. These should " "communicate significant characteristics of this ticket" msgstr "Palabras, separadas por espacios, o frases separadas por comas. Estas comunicarán características significativas de este ticket." #: forms.py:275 msgid "Ticket Opened" msgstr "Ticket abierto" #: forms.py:282 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "Ticket abierto & Asignado a %(name)s" #: forms.py:369 msgid "Summary of your query" msgstr "Resumen de su consulta" #: forms.py:374 msgid "Your E-Mail Address" msgstr "Su dirección de e-mail" #: forms.py:375 msgid "We will e-mail you when your ticket is updated." msgstr "Le enviaremos un e-mail cuando su ticket tenga actualizaciones." #: forms.py:380 msgid "Description of your issue" msgstr "Descripción de su petición" #: forms.py:382 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "Por favor describa de la mejor manera posible, incluyendo los detalles que puedan ayudarnos a atender su petición." #: forms.py:390 msgid "Urgency" msgstr "Urgencia" #: forms.py:391 msgid "Please select a priority carefully." msgstr "Por favor seleccione una prioridad cuidadosamente." #: forms.py:486 msgid "Ticket Opened Via Web" msgstr "Ticket abierto via web" #: forms.py:553 msgid "Show Ticket List on Login?" msgstr "¿Mostrar la lista de tickets al iniciar sesión?" #: forms.py:554 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "¿Mostrar la lista de tickets después de ingresar? De otra forma, el dashboard será mostrado." #: forms.py:559 msgid "E-mail me on ticket change?" msgstr "¿Enviarle un e-mail cuando un ticket se actualice?" #: forms.py:560 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "¿Desea recibir un e-mail si usted es el dueño de un ticket y el ticket es cambiado via web por alguien más?" #: forms.py:565 msgid "E-mail me when assigned a ticket?" msgstr "¿Quiere recibir un e-mail cuando se le asigne un ticket?" #: forms.py:566 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "¿Quiere que se le envie un e-mail cuando se le asigne un ticket via web?" #: forms.py:571 msgid "E-mail me when a ticket is changed via the API?" msgstr "¿Enviarle un e-mail cuando un ticket es cambiado via el API?" #: forms.py:572 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "¿Quiere recibir un e-mail si un ticket es modificado a través de la API?" #: forms.py:577 msgid "Number of tickets to show per page" msgstr "Número de tickets a mostrar por página" #: forms.py:578 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "¿Cúantos tickets quiere ver en la página de Lista de Tickets?" #: forms.py:585 msgid "Use my e-mail address when submitting tickets?" msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?" #: forms.py:586 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "Cuando envía un ticket, ¿quiere que automáticamente se use su dirección de e-mail como emisor? Usted puede ingresar una dirección de e-mail cuando se ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción por defecto." #: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821 #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75 #: templates/helpdesk/ticket_list.html:199 views/staff.py:345 msgid "Title" msgstr "Título" #: models.py:37 models.py:792 models.py:1162 msgid "Slug" msgstr "Prefijo" #: models.py:38 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "Este prefijo es utilizado cuando se crea el ID de un ticket. Una vez configurado, trate de no cambiarlo porque las notificaciones por e-mail pueden resultar afectadas" #: models.py:43 models.py:1015 models.py:1085 models.py:1159 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "Dirección de E-mail" #: models.py:46 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "Todos los correos de salida de esta cola usarán esta dirección. Si usa IMAP o POP3, esta debe ser la dirección de correo para ese buzón" #: models.py:52 models.py:766 msgid "Locale" msgstr "Internacionalización (locale)" #: models.py:56 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "Internacionalización de esta cola. Todo lo que corresponda a esta cola estara en este lenguaje." #: models.py:60 msgid "Allow Public Submission?" msgstr "¿Permitir creación de tickets pública?" #: models.py:63 msgid "Should this queue be listed on the public submission form?" msgstr "¿Debe esta cola ser listada en el formulario de público de creación de tickets?" #: models.py:68 msgid "Allow E-Mail Submission?" msgstr "¿Permitir crear tickets por e-mail?" #: models.py:71 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "¿Quiere sondear el buzón de correo de abajo para nuevos tickets?" #: models.py:76 msgid "Escalation Days" msgstr "Dias de escalación" #: models.py:79 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "Para tickets que no están retenidos, ¿con que frecuencia desea incrementar su prioridad?" #: models.py:84 msgid "New Ticket CC Address" msgstr "Ticket Nuevo, dirección CC" #: models.py:88 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de nuevos tickets creados para esta cola. Introduzca una coma entre múltiples direcciones de e-mail" #: models.py:94 msgid "Updated Ticket CC Address" msgstr "Actualización de Ticket, Dirección de CC" #: models.py:98 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de toda la actividad (tickets nuevos, cerrados, actualizados, reasignados, etc.) para esta cola. Introduzca una coma entre múltiples direcciones de e-mail" #: models.py:105 msgid "E-Mail Box Type" msgstr "Tipo de buzón de correo" #: models.py:107 msgid "POP 3" msgstr "POP 3" #: models.py:107 msgid "IMAP" msgstr "IMAP" #: models.py:110 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "Dirección de e-mail para crear tickets automáticos a partir de un buzón de correo - tanto POP3 e IMAP son soportados." #: models.py:115 msgid "E-Mail Hostname" msgstr "Nombre del servidor de e-mail" #: models.py:119 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser \"localhost\"." #: models.py:124 msgid "E-Mail Port" msgstr "Puerto de e-mail" #: models.py:127 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "Número de puerto para acceder al e-mail. Por defecto POP3 es \"110\" y para IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en blanco para usar los por defecto." #: models.py:133 msgid "Use SSL for E-Mail?" msgstr "¿Usar SSL para el e-mail?" #: models.py:136 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "Si va a utilizar SSL para IMAP o POP3 - el puerto predeterminado es 993 para IMAP y 995 para POP3" #: models.py:141 msgid "E-Mail Username" msgstr "Nombre de usuario de e-mail" #: models.py:145 msgid "Username for accessing this mailbox." msgstr "Nombre de usuario para acceder al e-mail." #: models.py:149 msgid "E-Mail Password" msgstr "Contraseña de e-mail" #: models.py:153 msgid "Password for the above username" msgstr "Contraseña para el usuario de encima" #: models.py:157 msgid "IMAP Folder" msgstr "Carpeta IMAP" #: models.py:161 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "Si utiliza IMAP, ¿de qué carpeta quiere extraer el mensaje? Esto le permite usar una sola cuenta de IMAP para varias colas, filtrando los mensajes en el servidor IMAP para separarlos en folders. Por defecto: INBOX" #: models.py:168 msgid "E-Mail Check Interval" msgstr "Intervalo de revisión del e-mail" #: models.py:169 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "¿Con que frecuencia desea revisar el buzón de e-mail? (En Minutos)" #: models.py:240 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:130 msgid "Open" msgstr "Abierto" #: models.py:241 templates/helpdesk/ticket.html:136 #: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147 #: templates/helpdesk/ticket.html.py:151 msgid "Reopened" msgstr "Reabierto" #: models.py:242 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137 #: templates/helpdesk/ticket.html:143 msgid "Resolved" msgstr "Resuelto" #: models.py:243 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138 #: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148 msgid "Closed" msgstr "Cerrado" #: models.py:244 templates/helpdesk/ticket.html:133 #: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152 msgid "Duplicate" msgstr "Duplicado" #: models.py:248 msgid "1. Critical" msgstr "1. Crítica" #: models.py:249 msgid "2. High" msgstr "2. Alta" #: models.py:250 msgid "3. Normal" msgstr "3. Normal" #: models.py:251 msgid "4. Low" msgstr "4. Baja" #: models.py:252 msgid "5. Very Low" msgstr "5. Muy baja" #: models.py:266 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/ticket_list.html:72 #: templates/helpdesk/ticket_list.html:199 msgid "Created" msgstr "Creado" #: models.py:268 msgid "Date this ticket was first created" msgstr "Fecha de cuando fue creado este ticket" #: models.py:272 msgid "Modified" msgstr "Modificado" #: models.py:274 msgid "Date this ticket was most recently changed." msgstr "Fecha de último cambio del ticket." #: models.py:278 templates/helpdesk/public_view_ticket.html:16 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Submitter E-Mail" msgstr "E-mail del solicitante" #: models.py:281 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "El solicitante recibira un e-mail para todas las actualizaciones públicas dejadas para esta tarea." #: models.py:290 msgid "Assigned to" msgstr "Asignado a" #: models.py:294 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:57 #: templates/helpdesk/ticket_list.html:81 #: templates/helpdesk/ticket_list.html:199 msgid "Status" msgstr "Estado" #: models.py:300 msgid "On Hold" msgstr "En espera" #: models.py:303 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Si un ticket está en espera, no sera escalado automaticamente." #: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39 #: templates/helpdesk/ticket_desc_table.html:67 msgid "Description" msgstr "Descripción" #: models.py:311 msgid "The content of the customers query." msgstr "El contenido de la consulta de clientes" #: models.py:315 templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Resolution" msgstr "Solución" #: models.py:318 msgid "The resolution provided to the customer by our staff." msgstr "La solución proporcionada al cliente por el personal de soporte" #: models.py:326 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Prioridad más alta, 5 = Prioridad Baja" #: models.py:339 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "La fecha de este ticket fue modificada por la ultima escalación - actualizado automáticamente por management/commands/escalate_tickets.py." #: models.py:348 templates/helpdesk/ticket_desc_table.html:22 #: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:302 msgid "Unassigned" msgstr "Sin Asignar" #: models.py:387 msgid " - On Hold" msgstr "- En espera" #: models.py:481 models.py:1073 models.py:1231 models.py:1256 #: templates/helpdesk/public_homepage.html:26 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Ticket" #: models.py:485 models.py:714 models.py:1008 models.py:1156 msgid "Date" msgstr "Fecha" #: models.py:497 views/staff.py:316 msgid "Comment" msgstr "Comentario" #: models.py:503 msgid "Public" msgstr "Público" #: models.py:506 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "Los tickets públicos son visibles por el usuario y todo el personal de soporte, mientras los tickets no públicos sólo pueden ser vistos por el personal de soporte." #: models.py:514 models.py:888 models.py:1081 views/staff.py:952 #: views/staff.py:958 views/staff.py:964 views/staff.py:970 msgid "User" msgstr "Usuario" #: models.py:518 templates/helpdesk/ticket.html:127 msgid "New Status" msgstr "Nuevo Estado" #: models.py:522 msgid "If the status was changed, what was it changed to?" msgstr "Si el estado cambió, ¿que fue a lo que cambió?" #: models.py:551 models.py:608 msgid "Follow-up" msgstr "Seguimiento" #: models.py:555 models.py:1236 msgid "Field" msgstr "Campo" #: models.py:560 msgid "Old Value" msgstr "Valor Anterior" #: models.py:566 msgid "New Value" msgstr "Nuevo valor" #: models.py:574 msgid "removed" msgstr "removido" #: models.py:576 #, python-format msgid "set to %s" msgstr "establece en %s" #: models.py:578 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "cambiado de \"%(old_value)s\" a \"%(new_value)s\"" #: models.py:612 msgid "File" msgstr "Fichero" #: models.py:617 msgid "Filename" msgstr "Nombre del fichero" #: models.py:622 msgid "MIME Type" msgstr "Tipo MIME" #: models.py:627 msgid "Size" msgstr "Tamaño" #: models.py:628 msgid "Size of this file in bytes" msgstr "Tamaño del fichero en bytes" #: models.py:663 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "Dejar en blanco para permitir que esta respuesta se utilice para todas las colas, o seleccionar las colas a las que desee asociar con esta respuesta." #: models.py:668 models.py:709 models.py:1003 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Nombre" #: models.py:670 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "Sólo se utiliza para ayudar a los usuarios con la selección de una respuesta - no se muestra al usuario." #: models.py:675 msgid "Body" msgstr "Cuerpo" #: models.py:676 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "Contexto: {{ ticket }} - ticket de objeto (por ejemplo, {{ ticket.title }}); {{ queue }} - La cola, y {{ user }} - el usuario actual." #: models.py:703 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "Dejar en blanco para que esta exclusión se aplique a todas las colas, o seleccionar las colas que desee excluir con esta entrada." #: models.py:715 msgid "Date on which escalation should not happen" msgstr "Fecha en la que el escalamiento no debe suceder" #: models.py:732 msgid "Template Name" msgstr "Nombre de plantillla" #: models.py:737 msgid "Subject" msgstr "Asunto" #: models.py:739 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "Este será antecedido por \"[ticket.ticket] ticket.title\". Se recomienda algo simple como \"(Actualizado\") o \"(Cerrado)\" - el mismo contexto se encuentra disponible como en plain_text, a continuación." #: models.py:745 msgid "Heading" msgstr "Encabezado" #: models.py:747 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "En correos HTML, este será el encabezado al principio del correo - el mismo contexto aplica a textlo plano, abajo." #: models.py:753 msgid "Plain Text" msgstr "Texto simple" #: models.py:754 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "El contexto a su disposición incluye {{ ticket }}, {{ queue }}, y dependiendo de la hora de la llamada: {{resolution}} o {{comment}}." #: models.py:760 msgid "HTML" msgstr "HTML" #: models.py:761 msgid "The same context is available here as in plain_text, above." msgstr "El mismo contexto está disponible aquí como texto plano, arriba." #: models.py:770 msgid "Locale of this template." msgstr "Locale de esta plantilla" #: models.py:817 templates/helpdesk/kb_index.html:10 #: templates/helpdesk/public_homepage.html:10 msgid "Category" msgstr "Categoría" #: models.py:826 msgid "Question" msgstr "Pregunta" #: models.py:830 msgid "Answer" msgstr "Respuesta" #: models.py:834 msgid "Votes" msgstr "Votos" #: models.py:835 msgid "Total number of votes cast for this item" msgstr "Número total de votos emitidos para este ítem" #: models.py:840 msgid "Positive Votes" msgstr "Votos positivos" #: models.py:841 msgid "Number of votes for this item which were POSITIVE." msgstr "Número total de votos para este ítem que fueron POSITIVOS" #: models.py:846 msgid "Last Updated" msgstr "Última actualización" #: models.py:847 msgid "The date on which this question was most recently changed." msgstr "Fecha de última actualización de esta pregunta." #: models.py:861 msgid "Unrated" msgstr "No calificado" #: models.py:892 templates/helpdesk/ticket_list.html:158 msgid "Query Name" msgstr "Nombre de consulta" #: models.py:894 msgid "User-provided name for this query" msgstr "nombre provisto por el usuario para esta consulta" #: models.py:898 msgid "Shared With Other Users?" msgstr "¿Compartido con otros usuarios?" #: models.py:901 msgid "Should other users see this query?" msgstr "¿Permitir a otros usuarios ver esta consulta?" #: models.py:905 msgid "Search Query" msgstr "Consulta de búsqueda" #: models.py:906 msgid "Pickled query object. Be wary changing this." msgstr "Objeto de consulta en crudo (pickled). Solo cambie este campo si sabe lo que está haciendo." #: models.py:927 msgid "Settings Dictionary" msgstr "Diccionario de Configuración" #: models.py:928 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "Esta es una representación codificada en base 64 de un diccionario de Python en crudo (pickled). No cambie este campo a través de la administración." #: models.py:997 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "Deje en blanco para que este e-mail que sea ignorado en todas las colas, o seleccionar las colas en las que desea ignorar este e-mail." #: models.py:1009 msgid "Date on which this e-mail address was added" msgstr "Fecha en la que se añadió la dirección de e-mail" #: models.py:1017 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "Introduzca una dirección de e-mail completa, o partes con comodines, por ejemplo, *@domain.com o postmaster@*." #: models.py:1022 msgid "Save Emails in Mailbox?" msgstr "¿Guardar mensajes de e-mail en el buzón?" #: models.py:1025 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "¿Desea guardar los correos electrónicos de esta dirección en el buzón de correo? Si es marcada, los mensajes de correo electrónico de esta dirección serán eliminados." #: models.py:1080 msgid "User who wishes to receive updates for this ticket." msgstr "Usuario que desea recibir las actualizaciones de este ticket." #: models.py:1088 msgid "For non-user followers, enter their e-mail address" msgstr "Para los seguidores sin usuario, introduzca las direcciones de e-mail" #: models.py:1092 msgid "Can View Ticket?" msgstr "¿Puede ver el ticket?" #: models.py:1094 msgid "Can this CC login to view the ticket details?" msgstr "¿Puede este CC entrar para ver los detalles del ticket?" #: models.py:1098 msgid "Can Update Ticket?" msgstr "¿Puede actualizar el ticket?" #: models.py:1100 msgid "Can this CC login and update the ticket?" msgstr "¿Puede este CC entrar y actualizar el ticket?" #: models.py:1131 msgid "Field Name" msgstr "Nombre del Campo" #: models.py:1132 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "Tal y como se usa en la base de datos que soporta al sistema. Debe ser único y consistir solo de minúsculas sin signos de puntuación." #: models.py:1137 msgid "Label" msgstr "Etiqueta" #: models.py:1139 msgid "The display label for this field" msgstr "La etiqueta a desplegar para este campo" #: models.py:1143 msgid "Help Text" msgstr "Texto de ayuda" #: models.py:1144 msgid "Shown to the user when editing the ticket" msgstr "Despeglado al usuario cuando se edita el ticket" #: models.py:1150 msgid "Character (single line)" msgstr "Caracter (línea sencilla)" #: models.py:1151 msgid "Text (multi-line)" msgstr "Texto (multi-línea)" #: models.py:1152 msgid "Integer" msgstr "Entero" #: models.py:1153 msgid "Decimal" msgstr "Decimal" #: models.py:1154 msgid "List" msgstr "Listado" #: models.py:1155 msgid "Boolean (checkbox yes/no)" msgstr "Booleano (checkbox sí/no)" #: models.py:1157 msgid "Time" msgstr "Hora" #: models.py:1158 msgid "Date & Time" msgstr "Fecha y hora" #: models.py:1160 msgid "URL" msgstr "URL" #: models.py:1161 msgid "IP Address" msgstr "Dirección IP" #: models.py:1166 msgid "Data Type" msgstr "Tipo de dato" #: models.py:1168 msgid "Allows you to restrict the data entered into this field" msgstr "Le permite restringir los datos introducidos en este campo" #: models.py:1173 msgid "Maximum Length (characters)" msgstr "Longitud máxima (caracteres)" #: models.py:1179 msgid "Decimal Places" msgstr "Lugales decimales" #: models.py:1180 msgid "Only used for decimal fields" msgstr "Solo se utiliza en campos decimales" #: models.py:1186 msgid "Add empty first choice to List?" msgstr "Agregar opción vacía" #: models.py:1187 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces" " that the user makes an active choice." msgstr "" #: models.py:1191 msgid "List Values" msgstr "Lista de valores" #: models.py:1192 msgid "For list fields only. Enter one option per line." msgstr "Solo para listas de valores. Introduzca una opción por línea." #: models.py:1198 msgid "Ordering" msgstr "Orden" #: models.py:1199 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "" #: models.py:1213 msgid "Required?" msgstr "¿Obligatorio?" #: models.py:1214 msgid "Does the user have to enter a value for this field?" msgstr "¿El usuario está obligado a introducir un valor en este campo?" #: models.py:1218 msgid "Staff Only?" msgstr "¿Solo personal interno?" #: models.py:1219 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "Si está seleccionado, este campo NO será visible en la forma pública de creación de tickets" #: models.py:1262 msgid "Depends On Ticket" msgstr "Dependencias del ticket" #: management/commands/create_usersettings.py:21 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "Busca al usuario sin UserSettings en django-helpdesk y crea los UserSettings en caso necesario. Utiliza settings.DEFAULT_USER_SETTINGS, que puede ser modificado de acuerdo a las circunstancias." #: management/commands/escalate_tickets.py:143 #, python-format msgid "Ticket escalated after %s days" msgstr "Ticket escalado después de %s días" #: management/commands/get_email.py:151 msgid "Created from e-mail" msgstr "Creado a partir de e-mail" #: management/commands/get_email.py:155 msgid "Unknown Sender" msgstr "Remitente desconocido" #: management/commands/get_email.py:209 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "No hay cuerpo del correo electrónico en texto plano disponible. Por favor, consulte el archivo adjunto email_html_body.html." #: management/commands/get_email.py:213 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:256 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "E-mail recibido desde %(sender_email)s " #: management/commands/get_email.py:264 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "Ticket Re-abierto por el e-mail recibido desde %(sender_email)s " #: management/commands/get_email.py:322 msgid " (Reopened)" msgstr "(Reabierto)" #: management/commands/get_email.py:324 msgid " (Updated)" msgstr "(Actualizado)" #: templates/helpdesk/attribution.html:2 msgid "" "Powered by django-" "helpdesk." msgstr "" #: templates/helpdesk/attribution.html:4 msgid "For technical support please contact:" msgstr "Para contacto técnico por favor contate a:" #: templates/helpdesk/base.html:9 msgid "Powered by django-helpdesk" msgstr "Powered by django-helpdesk" #: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28 msgid "My Open Tickets" msgstr "Mis tickets abiertos" #: templates/helpdesk/base.html:20 msgid "All Recent Activity" msgstr "Actividad Reciente" #: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "Tickets Sin Asignar" #: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6 #: templates/helpdesk/public_base.html:14 msgid "Helpdesk" msgstr "Mesa de Ayuda" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28 msgid "RSS Icon" msgstr "Icono RSS" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "Feeds RSS" #: templates/helpdesk/base.html:112 msgid "API" msgstr "API" #: templates/helpdesk/base.html:113 msgid "User Settings" msgstr "Preferencias de Usuario" #: templates/helpdesk/base.html:115 msgid "Change Language" msgstr "Cambiar Idioma" #: templates/helpdesk/base.html:117 msgid "System Settings" msgstr "Configuración del Sistema" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:144 msgid "Delete Saved Query" msgstr "Eliminar Consulta Guardada" #: templates/helpdesk/confirm_delete_saved_query.html:5 #, python-format msgid "" "\n" "

Delete Query

\n" "\n" "

Are you sure you want to delete this saved filter (%(query_title)s)? To re-create it, you will need to manually re-filter your ticket listing.

\n" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "\n" "

You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.

\n" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:15 #: templates/helpdesk/delete_ticket.html:11 msgid "No, Don't Delete It" msgstr "No, no borrar" #: templates/helpdesk/confirm_delete_saved_query.html:17 #: templates/helpdesk/delete_ticket.html:13 msgid "Yes - Delete It" msgstr "Si - Eliminar" #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "Crear Ticket" #: templates/helpdesk/create_ticket.html:10 #: templates/helpdesk/public_homepage.html:39 msgid "Submit a Ticket" msgstr "Enviar un Ticket" #: templates/helpdesk/create_ticket.html:11 msgid "Unless otherwise stated, all fields are required." msgstr "Salvo los indicados, todos los campos son obligatorios." #: templates/helpdesk/create_ticket.html:11 msgid "Please provide as descriptive a title and description as possible." msgstr "Por favor ingrese la información y el título de la forma más descriptiva posible." #: templates/helpdesk/create_ticket.html:17 #: templates/helpdesk/edit_ticket.html:19 #: templates/helpdesk/public_homepage.html:50 msgid "(Optional)" msgstr "(Opcional)" #: templates/helpdesk/create_ticket.html:26 #: templates/helpdesk/public_homepage.html:59 msgid "Submit Ticket" msgstr "Enviar Ticket" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "Panel de Control - Mesa de Ayuda" #: templates/helpdesk/dashboard.html:10 msgid "Helpdesk Summary" msgstr "Resumen de Mesa de Ayuda" #: templates/helpdesk/dashboard.html:25 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no" " owner." msgstr "Bienvenido al panel de control de Mesa de Ayuda. Desde aquí podrá ver los tickets creados por usted, los tickets en los que trabaja y los tickets sin dueño asignado." #: templates/helpdesk/dashboard.html:27 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see your own " "tickets, and those tickets that have no owner. Why not pick up an orphan " "ticket and sort it out for a customer?" msgstr "" #: templates/helpdesk/dashboard.html:36 msgid "All Tickets submitted by you" msgstr "Todos los Tickets enviados por usted" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:199 msgid "Pr" msgstr "" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:99 msgid "Last Update" msgstr "Última Actualización" #: templates/helpdesk/dashboard.html:56 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "Tickets abiertos asignados a usted" #: templates/helpdesk/dashboard.html:69 msgid "You have no tickets assigned to you." msgstr "No tiene tickets asignados" #: templates/helpdesk/dashboard.html:76 msgid "(pick up a ticket if you start to work on it)" msgstr "(tomar un ticket para comienzar a trabajar en el)" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/ticket_desc_table.html:22 msgid "Take" msgstr "Tomar" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 #: templates/helpdesk/ticket_list.html:234 msgid "Delete" msgstr "Eliminar" #: templates/helpdesk/dashboard.html:89 msgid "There are no unassigned tickets." msgstr "No hay tickets sin asignar" #: templates/helpdesk/dashboard.html:98 msgid "Closed & resolved Tickets you used to work on" msgstr "Ticket cerrados y resueltos en los que trabajó" #: templates/helpdesk/delete_ticket.html:3 msgid "Delete Ticket" msgstr "Eliminar Ticket" #: templates/helpdesk/delete_ticket.html:5 #, python-format msgid "" "\n" "

Delete Ticket

\n" "\n" "

Are you sure you want to delete this ticket (%(ticket_title)s)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.

\n" msgstr "" #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "Editar Ticket" #: templates/helpdesk/edit_ticket.html:6 msgid "Edit a Ticket" msgstr "Editar ticket" #: templates/helpdesk/edit_ticket.html:6 msgid "Note" msgstr "" #: templates/helpdesk/edit_ticket.html:6 msgid "Editing a ticket does not send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission." msgstr "" #: templates/helpdesk/edit_ticket.html:28 msgid "Save Changes" msgstr "Guardar Cambios" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "Ignorar dirección de E-Mail" #: templates/helpdesk/email_ignore_add.html:5 msgid "" "\n" "

Ignore E-Mail Address

\n" "\n" "

To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.

\n" "\n" "

You can either enter a whole e-mail address such as email@domain.com or a portion of an e-mail address with a wildcard, such as *@domain.com or user@*.

" msgstr "" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "Eliminar direcciones de E-Mail ingnoradas" #: templates/helpdesk/email_ignore_del.html:5 #, python-format msgid "" "\n" "

Un-Ignore E-Mail Address

\n" "\n" "

Are you sure you wish to stop removing this email address (%(email_address)s) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.

\n" msgstr "" #: templates/helpdesk/email_ignore_del.html:11 msgid "Keep Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_del.html:13 msgid "Stop Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "Fecha" #: templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "Colas" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "" #: templates/helpdesk/email_ignore_list.html:21 #: templates/helpdesk/ticket_list.html:232 msgid "All" msgstr "Todos" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "Editar seguimiento" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "Editar seguimiento" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "Título" #: templates/helpdesk/followup_edit.html:18 msgid "Comment:" msgstr "" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:11 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "" #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "" #: templates/helpdesk/kb_category.html:12 msgid "Article" msgstr "Artículo" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11 #: templates/helpdesk/navigation.html:33 msgid "Knowledgebase" msgstr "" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" #: templates/helpdesk/kb_index.html:9 #: templates/helpdesk/public_homepage.html:9 msgid "Knowledgebase Categories" msgstr "" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "" #: templates/helpdesk/kb_item.html:13 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "" #: templates/helpdesk/kb_item.html:15 msgid "Feedback" msgstr "" #: templates/helpdesk/kb_item.html:17 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "" #: templates/helpdesk/kb_item.html:20 msgid "This article was useful to me" msgstr "" #: templates/helpdesk/kb_item.html:21 msgid "This article was not useful to me" msgstr "" #: templates/helpdesk/kb_item.html:24 msgid "The results of voting by other readers of this article are below:" msgstr "" #: templates/helpdesk/kb_item.html:27 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "" #: templates/helpdesk/kb_item.html:28 #, python-format msgid "Votes: %(votes)s" msgstr "" #: templates/helpdesk/kb_item.html:29 #, python-format msgid "Overall Rating: %(score)s" msgstr "" #: templates/helpdesk/navigation.html:4 msgid "Dashboard" msgstr "Panel de control" #: templates/helpdesk/navigation.html:5 #: templates/helpdesk/ticket_list.html:198 msgid "Tickets" msgstr "Tickets" #: templates/helpdesk/navigation.html:6 msgid "New Ticket" msgstr "Nuevo Ticket" #: templates/helpdesk/navigation.html:8 msgid "Stats" msgstr "Estadísticas" #: templates/helpdesk/navigation.html:14 #: templates/helpdesk/ticket_list.html:46 msgid "Load Saved Query" msgstr "" #: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35 msgid "Logout" msgstr "Cerrar sesión" #: templates/helpdesk/navigation.html:26 msgid "Search..." msgstr "Buscar..." #: templates/helpdesk/navigation.html:26 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "Ingrese una palabra de búsqueda, o el número de ticket" #: templates/helpdesk/navigation.html:31 msgid "Submit A Ticket" msgstr "Enviar Ticket" #: templates/helpdesk/navigation.html:35 msgid "Log In" msgstr "Iniciar Sesión" #: templates/helpdesk/public_change_language.html:2 #: templates/helpdesk/public_homepage.html:21 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "Ver Ticket" #: templates/helpdesk/public_change_language.html:5 msgid "Change the display language" msgstr "Cambiar Idioma" #: templates/helpdesk/public_homepage.html:6 msgid "Knowledgebase Articles" msgstr "" #: templates/helpdesk/public_homepage.html:29 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "Su Direcciójn de E-Mail" #: templates/helpdesk/public_homepage.html:33 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "Ver Ticket" #: templates/helpdesk/public_homepage.html:41 msgid "All fields are required." msgstr "Todos los campos son requeridos." #: templates/helpdesk/public_homepage.html:67 msgid "Please use button at upper right to login first." msgstr "" #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "No se puede abrir el ticket." #: templates/helpdesk/public_spam.html:6 msgid "" "

Sorry, but there has been an error trying to submit your ticket.

\n" "\n" "

Our system has marked your submission as spam, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.

\n" "\n" "

We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.

\n" msgstr "" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "Error:" #: templates/helpdesk/public_view_ticket.html:8 #, python-format msgid "Queue: %(queue_name)s" msgstr "Cola: %(queue_name)s" #: templates/helpdesk/public_view_ticket.html:11 #: templates/helpdesk/ticket_desc_table.html:16 msgid "Submitted On" msgstr "Enviado :" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept" msgstr "Aceptar" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept and Close" msgstr "Aceptar y Cerrar" #: templates/helpdesk/public_view_ticket.html:55 #: templates/helpdesk/ticket.html:64 msgid "Follow-Ups" msgstr "Seguimientos" #: templates/helpdesk/public_view_ticket.html:63 #: templates/helpdesk/ticket.html:92 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "Cambiado %(field)s de %(old_value)s a %(new_value)s." #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "No han sido creado tickets aún. No pueden crearse reportes." #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "Reportes por Usuario" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "por Prioridad" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr " por Cola" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "por Estado" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "por Mes" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "Reportes por Cola" #: templates/helpdesk/report_output.html:19 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "" #: templates/helpdesk/report_output.html:21 msgid "Select Query:" msgstr "" #: templates/helpdesk/report_output.html:26 msgid "Filter Report" msgstr "" #: templates/helpdesk/report_output.html:29 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "" #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "Última Actividad" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" #: templates/helpdesk/rss_list.html:22 msgid "Per-Queue Feeds" msgstr "" #: templates/helpdesk/rss_list.html:23 msgid "All Open Tickets" msgstr "Todos los Tickets Abiertos" #: templates/helpdesk/rss_list.html:27 msgid "Open Tickets" msgstr "TIckets Abiertos" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "Cambiar Configuración del Sistema" #: templates/helpdesk/system_settings.html:5 msgid "" "\n" "

System Settings

\n" "\n" "

The following items can be maintained by you or other superusers:

" msgstr "" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "" #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "Ver detalles del ticket" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "Adjuntar otro archivo" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197 msgid "Add Another File" msgstr "Agregar otro archivo" #: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81 msgid "Private" msgstr "Privado" #: templates/helpdesk/ticket.html:111 msgid "Respond to this ticket" msgstr "Responder a este ticket" #: templates/helpdesk/ticket.html:118 msgid "Use a Pre-set Reply" msgstr "" #: templates/helpdesk/ticket.html:120 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" #: templates/helpdesk/ticket.html:123 msgid "Comment / Resolution" msgstr "Comentarios / Soluciones" #: templates/helpdesk/ticket.html:125 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" #: templates/helpdesk/ticket.html:128 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "" #: templates/helpdesk/ticket.html:158 msgid "Is this update public?" msgstr "" #: templates/helpdesk/ticket.html:160 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "" #: templates/helpdesk/ticket.html:164 msgid "Change Further Details »" msgstr "Cambiar detalles adicionales »" #: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55 #: templates/helpdesk/ticket_list.html:87 #: templates/helpdesk/ticket_list.html:199 msgid "Owner" msgstr "Dueño" #: templates/helpdesk/ticket.html:174 msgid "Unassign" msgstr "" #: templates/helpdesk/ticket.html:190 msgid "Attach File(s) »" msgstr "Adjuntar archivo(s) »" #: templates/helpdesk/ticket.html:196 msgid "Attach a File" msgstr "Adjuntar archivo" #: templates/helpdesk/ticket.html:204 msgid "Update This Ticket" msgstr "Actualizar ticket" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

\n" "\n" "

You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "Ver?" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "Actualizar?" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "Agregar Dependencia al Ticket " #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Unhold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Hold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:13 #, python-format msgid "Queue: %(queue)s" msgstr "" #: templates/helpdesk/ticket_desc_table.html:21 msgid "Assigned To" msgstr "Asignado a" #: templates/helpdesk/ticket_desc_table.html:27 msgid "Ignore" msgstr "Ignorar" #: templates/helpdesk/ticket_desc_table.html:36 msgid "Copies To" msgstr "Copiar a" #: templates/helpdesk/ticket_desc_table.html:37 msgid "Manage" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "" "Click here to add / remove people who should receive an e-mail whenever this" " ticket is updated." msgstr "" #: templates/helpdesk/ticket_desc_table.html:48 msgid "Dependencies" msgstr "Dependencias" #: templates/helpdesk/ticket_desc_table.html:50 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: templates/helpdesk/ticket_desc_table.html:51 msgid "Remove Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:54 msgid "This ticket has no dependencies." msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "Add Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "" #: templates/helpdesk/ticket_list.html:2 msgid "Ticket Listing" msgstr "Listado de Tickets" #: templates/helpdesk/ticket_list.html:41 msgid "Query Options" msgstr "Opciones de búsqueda" #: templates/helpdesk/ticket_list.html:43 msgid "Save This Query" msgstr "Guardar búsqueda" #: templates/helpdesk/ticket_list.html:51 msgid "Change Query" msgstr "Cambiar búsqueda" #: templates/helpdesk/ticket_list.html:54 #: templates/helpdesk/ticket_list.html:69 msgid "Sorting" msgstr "Orden" #: templates/helpdesk/ticket_list.html:58 #: templates/helpdesk/ticket_list.html:137 msgid "Keywords" msgstr "" #: templates/helpdesk/ticket_list.html:59 msgid "Date Range" msgstr "Rango de fechas" #: templates/helpdesk/ticket_list.html:90 msgid "Reverse" msgstr "" #: templates/helpdesk/ticket_list.html:92 msgid "Ordering applied to tickets" msgstr "" #: templates/helpdesk/ticket_list.html:97 msgid "Owner(s)" msgstr "Dueño(s)" #: templates/helpdesk/ticket_list.html:101 msgid "(ME)" msgstr "" #: templates/helpdesk/ticket_list.html:105 msgid "Ctrl-Click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:110 msgid "Queue(s)" msgstr "Cola(s)" #: templates/helpdesk/ticket_list.html:111 #: templates/helpdesk/ticket_list.html:117 #: templates/helpdesk/ticket_list.html:131 msgid "Ctrl-click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:116 msgid "Status(es)" msgstr "Estado(s)" #: templates/helpdesk/ticket_list.html:122 msgid "Date (From)" msgstr "Fecha(Desde)" #: templates/helpdesk/ticket_list.html:123 msgid "Date (To)" msgstr "Fecha(Hasta)" #: templates/helpdesk/ticket_list.html:124 msgid "Use YYYY-MM-DD date format, eg 2011-05-29" msgstr "" #: templates/helpdesk/ticket_list.html:130 msgid "Tag(s)" msgstr "" #: templates/helpdesk/ticket_list.html:138 msgid "" "Keywords are case-insensitive, and will be looked for in the title, body and" " submitter fields." msgstr "" #: templates/helpdesk/ticket_list.html:142 msgid "Apply Filter" msgstr "Aplicar filtro" #: templates/helpdesk/ticket_list.html:144 #, python-format msgid "You are currently viewing saved query %(query_name)s." msgstr "" #: templates/helpdesk/ticket_list.html:147 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "" #: templates/helpdesk/ticket_list.html:154 #: templates/helpdesk/ticket_list.html:169 msgid "Save Query" msgstr "Guardar búsqueda" #: templates/helpdesk/ticket_list.html:160 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" #: templates/helpdesk/ticket_list.html:162 msgid "Shared?" msgstr "" #: templates/helpdesk/ticket_list.html:163 msgid "Yes, share this query with other users." msgstr "" #: templates/helpdesk/ticket_list.html:164 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" #: templates/helpdesk/ticket_list.html:176 msgid "Use Saved Query" msgstr "" #: templates/helpdesk/ticket_list.html:178 msgid "Query" msgstr "" #: templates/helpdesk/ticket_list.html:183 msgid "Run Query" msgstr "" #: templates/helpdesk/ticket_list.html:213 msgid "No Tickets Match Your Selection" msgstr "" #: templates/helpdesk/ticket_list.html:219 msgid "Previous" msgstr "" #: templates/helpdesk/ticket_list.html:223 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "" #: templates/helpdesk/ticket_list.html:227 msgid "Next" msgstr "Siguiente" #: templates/helpdesk/ticket_list.html:232 msgid "Select:" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "None" msgstr "Ninguno" #: templates/helpdesk/ticket_list.html:232 msgid "Inverse" msgstr "Invertir" #: templates/helpdesk/ticket_list.html:234 msgid "With Selected Tickets:" msgstr "Con los tickets seleccionados:" #: templates/helpdesk/ticket_list.html:234 msgid "Take (Assign to me)" msgstr "Tomar (asginar a mí)" #: templates/helpdesk/ticket_list.html:234 msgid "Close" msgstr "Cerrar" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Don't Send E-Mail)" msgstr "Cerrar (Sin enviar E-Mail)" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Send E-Mail)" msgstr "Cerrar (Enviando E-Mail)" #: templates/helpdesk/ticket_list.html:234 msgid "Assign To" msgstr "Asginado a:" #: templates/helpdesk/ticket_list.html:234 msgid "Nobody (Unassign)" msgstr "Nadie (Sin Asignar)" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "Cambiar preferencias de usuario" #: templates/helpdesk/user_settings.html:14 msgid "" "\n" "

User Settings

\n" "\n" "

Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.

\n" msgstr "" #: templates/helpdesk/user_settings.html:29 msgid "Save Options" msgstr "" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

\n" "\n" "

Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "" #: templates/helpdesk/registration/login.html:9 #: templates/helpdesk/registration/login.html:21 msgid "Login" msgstr "Iniciar sesión" #: templates/helpdesk/registration/login.html:11 msgid "" "To log in and begin responding to cases, simply enter your username and " "password below." msgstr "" #: templates/helpdesk/registration/login.html:14 msgid "Your username and password didn't match. Please try again." msgstr "" #: templates/helpdesk/registration/login.html:16 msgid "Username" msgstr "Usuario" #: templates/helpdesk/registration/login.html:18 msgid "Password" msgstr "Password" #: views/feeds.py:35 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "Helpdesk: Ttickets abiertos en cola %(queue)s para %(username)s" #: views/feeds.py:40 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "Helpdesk: tickets abiertos para %(username)s" #: views/feeds.py:46 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "Tickets abiertos y re-abiertos en %(queue)s para %(username)s" #: views/feeds.py:51 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "Tickets abiertos y re-abiertos para %(username)s" #: views/feeds.py:98 msgid "Helpdesk: Unassigned Tickets" msgstr "Helpdesk: Tickets no asignados" #: views/feeds.py:99 msgid "Unassigned Open and Reopened tickets" msgstr "Tickets no asignados abiertos y reabiertos" #: views/feeds.py:124 msgid "Helpdesk: Recent Followups" msgstr "Helpdesk: Actualizaciones recientes" #: views/feeds.py:125 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos y resoluciones" #: views/feeds.py:140 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "Helpdesk: Tickets abiertos en cola %(queue)s" #: views/feeds.py:145 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "Tickets abiertos y re-abiertos en cola %(queue)s" #: views/public.py:91 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente." #: views/public.py:109 msgid "Submitter accepted resolution and closed ticket" msgstr "El solicitante acepto la solución y cerró el ticket." #: views/staff.py:218 msgid "Accepted resolution and closed ticket" msgstr "Solución aceptada y ticket cerrado." #: views/staff.py:246 msgid "Sorry, you need to login to do that." msgstr "Lo sentimos, usted necesita ingresar al sistema para hacer eso." #: views/staff.py:295 #, python-format msgid "Assigned to %(username)s" msgstr "Asignado a %(username)s" #: views/staff.py:318 msgid "Updated" msgstr "Actualizado" #: views/staff.py:496 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "Asignado a %(username)s en actualización masiva" #: views/staff.py:501 msgid "Unassigned in bulk update" msgstr "Des-asignado en actualización masiva" #: views/staff.py:506 views/staff.py:511 msgid "Closed in bulk update" msgstr "Cerrado en actualización masiva" #: views/staff.py:732 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "

Nota: Su parámetro de busqueda es sensitivo a las mayúsculas debido a su base de datos. Esto significa que las búsquedas no serán precisas. Cambiando a una base de datos diferente, se lograrán mejores búsquedas. Para más información, revise Django Documentation on string matching in SQLite." #: views/staff.py:843 msgid "Ticket taken off hold" msgstr "Ticket liberado" #: views/staff.py:846 msgid "Ticket placed on hold" msgstr "Ticket puesto en espera" #: views/staff.py:914 msgid "Jan" msgstr "Ene" #: views/staff.py:915 msgid "Feb" msgstr "Feb" #: views/staff.py:916 msgid "Mar" msgstr "Mar" #: views/staff.py:917 msgid "Apr" msgstr "Abr" #: views/staff.py:918 msgid "May" msgstr "May" #: views/staff.py:919 msgid "Jun" msgstr "Jun" #: views/staff.py:920 msgid "Jul" msgstr "Jul" #: views/staff.py:921 msgid "Aug" msgstr "Ago" #: views/staff.py:922 msgid "Sep" msgstr "Sep" #: views/staff.py:923 msgid "Oct" msgstr "Oct" #: views/staff.py:924 msgid "Nov" msgstr "Nov" #: views/staff.py:925 msgid "Dec" msgstr "Dic" #: views/staff.py:951 msgid "User by Priority" msgstr "Usuario por Prioridad" #: views/staff.py:957 msgid "User by Queue" msgstr "Usuario por Cola" #: views/staff.py:963 msgid "User by Status" msgstr "Usuario por Estatus" #: views/staff.py:969 msgid "User by Month" msgstr "Usuario por Mes" #: views/staff.py:975 msgid "Queue by Priority" msgstr "Cola por Prioridad" #: views/staff.py:981 msgid "Queue by Status" msgstr "Cola por Estatus" #: views/staff.py:987 msgid "Queue by Month" msgstr "Cola por Mes"