# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Jannis Leidel , 2011. # Marc-Stefan Cassola , 2011. # Ross Poulton , 2011. # , 2012. msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2012-04-25 18:25+1000\n" "PO-Revision-Date: 2012-07-22 20:48+0000\n" "Last-Translator: Horst Gutmann \n" "Language-Team: German (http://www.transifex.com/projects/p/django-helpdesk/language/de/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: de\n" "Plural-Forms: nplurals=2; plural=(n != 1)\n" #: forms.py:113 forms.py:360 models.py:262 #: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23 #: templates/helpdesk/ticket_list.html:56 #: templates/helpdesk/ticket_list.html:78 #: templates/helpdesk/ticket_list.html:199 views/staff.py:973 #: views/staff.py:979 views/staff.py:985 msgid "Queue" msgstr "Ticketsammlung" #: forms.py:122 msgid "Summary of the problem" msgstr "Zusammenfassung des Problems" #: forms.py:127 msgid "Submitter E-Mail Address" msgstr "E-Mail-Adresse des Erstellers" #: forms.py:129 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "Alle öffentlichen Ticket-Updates werden an diese E-Mail-Adresse geschickt" #: forms.py:135 msgid "Description of Issue" msgstr "Problembeschreibung" #: forms.py:142 msgid "Case owner" msgstr "Verantwortlicher" #: forms.py:143 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "Wenn Sie andere Verantwortliche als sich selbst auswählen, werden diese sofort per E-Mail mit den Details zum Ticket benachrichtigt." #: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149 #: templates/helpdesk/public_view_ticket.html:21 #: templates/helpdesk/ticket.html:176 #: templates/helpdesk/ticket_desc_table.html:31 #: templates/helpdesk/ticket_list.html:84 views/staff.py:351 msgid "Priority" msgstr "Priorität" #: forms.py:152 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "Wählen Sie die Priorität mit Bedacht. Im Zweifel lassen Sie sie bei '3'." #: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178 #: views/staff.py:361 msgid "Due on" msgstr "Fällig am" #: forms.py:171 forms.py:402 msgid "Attach File" msgstr "Datei anhängen" #: forms.py:172 forms.py:403 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "Sie können eine Datei (z.B. ein Dokument oder ein Bildschirmphoto) an das Ticket anhängen." #: forms.py:180 templates/helpdesk/public_view_ticket.html:33 #: templates/helpdesk/ticket.html:182 #: templates/helpdesk/ticket_desc_table.html:42 #: templates/helpdesk/ticket_list.html:61 #: templates/helpdesk/ticket_list.html:199 views/staff.py:372 msgid "Tags" msgstr "Tags" #: forms.py:181 msgid "" "Words, separated by spaces, or phrases separated by commas. These should " "communicate significant characteristics of this ticket" msgstr "Durch Leerzeichen getrennte Wörter oder durch Kommata getrennte Formulierungen. Diese sollten die wichtigsten Charakteristika des Tickets beschreiben." #: forms.py:275 msgid "Ticket Opened" msgstr "Ticket geöffnet" #: forms.py:282 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "Ticket geöffnet und %(name)s zugewiesen " #: forms.py:369 msgid "Summary of your query" msgstr "Zusammenfassung Ihrer Anfrage" #: forms.py:374 msgid "Your E-Mail Address" msgstr "Ihre E-Mail-Adresse" #: forms.py:375 msgid "We will e-mail you when your ticket is updated." msgstr "Wir werden Ihnen eine E-Mail schicken, wenn Ihr Ticket geupdated wurde." #: forms.py:380 msgid "Description of your issue" msgstr "Beschreibung Ihres Problems" #: forms.py:382 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "Bitten beschreiben Sie alle Details, die wir zur Bearbeitung Ihrer Anfrage benötigen könnten." #: forms.py:390 msgid "Urgency" msgstr "Dringlichkeit" #: forms.py:391 msgid "Please select a priority carefully." msgstr "Wählen Sie die Priorität mit Bedacht. " #: forms.py:486 msgid "Ticket Opened Via Web" msgstr "Ticket über das Web geöffnet" #: forms.py:553 msgid "Show Ticket List on Login?" msgstr "Liste mit Tickets beim Anmelden zeigen?" #: forms.py:554 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "Liste mit Tickets bei der Anmeldung zeigen? Sonst wird eine Übersicht angezeigt." #: forms.py:559 msgid "E-mail me on ticket change?" msgstr "Bei Änderungen am Ticket per E-Mail benachrichtigen?" #: forms.py:560 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "Wenn Sie der Verantwortliche für ein Ticket sind und dieses wird über das Web von jemandem bearbeitet, wollen Sie per E-Mail benachrichtigt werden?" #: forms.py:565 msgid "E-mail me when assigned a ticket?" msgstr "Per E-Mail benachrichtigen, wenn Ihnen ein Ticket zugewiesen wird?" #: forms.py:566 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "Möchten Sie eine E-Mail erhalten, wenn Ihnen ein Ticket über das Web zugewiesen wird?" #: forms.py:571 msgid "E-mail me when a ticket is changed via the API?" msgstr "Per E-Mail benachrichtigen, wenn ein Ticket über die API bearbeitet wird?" #: forms.py:572 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "Per E-Mail benachrichtigen, wenn ein Ticket über die API bearbeitet wird?" #: forms.py:577 msgid "Number of tickets to show per page" msgstr "Anzahl der pro Seite anzuzeigenden Tickets" #: forms.py:578 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "Wie viele Tickets möchten Sie auf der Ticket-Liste sehen?" #: forms.py:585 msgid "Use my e-mail address when submitting tickets?" msgstr "Ihre E-Mail-Adresse beim Erstellen von Tickets verwenden?" #: forms.py:586 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "Soll Ihre E-Mail-Adresse automatisch als Absender verwendet werden, wenn Sie ein Ticket erstellen? Sie können auch eine andere E-Mail-Adresse eingeben, diese Option legt lediglich das Standardverhalten fest." #: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821 #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75 #: templates/helpdesk/ticket_list.html:199 views/staff.py:341 msgid "Title" msgstr "Titel" #: models.py:37 models.py:792 models.py:1162 msgid "Slug" msgstr "Kennung" #: models.py:38 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "Diese Kennung wird zur Erstellung der Ticket-IDs verwendet. Bitte ändern Sie sie nach der Festlegung nicht mehr, sonst könnte es Probleme beim E-Mail Versand geben." #: models.py:43 models.py:1015 models.py:1085 models.py:1159 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "E-Mail-Adresse" #: models.py:46 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "Alle ausgehenden E-Mails dieser Ticketsammlung werden diese E-mail Adresse benutzen. Falls Sie IMAP oder POP3 benutzen, sollte dies die E-Mail-Adresse dieser Mailbox sein." #: models.py:52 models.py:766 msgid "Locale" msgstr "Spracheinstellung" #: models.py:56 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "Spracheinstellung für diese Ticketsammlung. Alle Korrespondenz zu dieser Ticketsammlung wird in dieser Sprache sein." #: models.py:60 msgid "Allow Public Submission?" msgstr "Öffentliche Erstellung zulassen?" #: models.py:63 msgid "Should this queue be listed on the public submission form?" msgstr "Soll diese Ticketsammlung im öffentlichen Formular verfügbar sein?" #: models.py:68 msgid "Allow E-Mail Submission?" msgstr "Erstellung per E-Mail zulassen?" #: models.py:71 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "Möchten Sie nachfolgende E-Mail-Adresse nach neuen Tickets abfragen?" #: models.py:76 msgid "Escalation Days" msgstr "Tage bis zur Eskalation" #: models.py:79 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "Wie oft soll die Priorität von nicht zurückgehaltenen Tickets erhöht werden? Geben sie 0 an, falls sie keine Eskalation wünschen." #: models.py:84 msgid "New Ticket CC Address" msgstr "Ticketerstellung auch melden an" #: models.py:88 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "Jede eingegebene E-Mail Adresse wird benachrichtigt wenn ein neues Ticket in dieser Sammlung erstellt wird. Mehrere E-Mail Adressen durch Kommata getrennt." #: models.py:94 msgid "Updated Ticket CC Address" msgstr "Ticketbearbeitung auch melden an" #: models.py:98 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "Jede eingegebene E-Mail Adresse wird über jede Aktivität (neues Ticket, Tickets geschlossen, Aktualisierungen, Neuzuweisungen, usw.) in dieser Sammlung benachrichtigt. Mehrere E-Mail Adressen durch Kommata getrennt." #: models.py:105 msgid "E-Mail Box Type" msgstr "Art der E-Mail-Box" #: models.py:107 msgid "POP 3" msgstr "POP3" #: models.py:107 msgid "IMAP" msgstr "IMAP" #: models.py:110 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "Art des E-Mail-Servers, von dem Tickets automatisch aus der Mailbox erstellt werden - sowohl POP3 als auch IMAP werden unterstützt." #: models.py:115 msgid "E-Mail Hostname" msgstr "E-Mail-Hostname" #: models.py:119 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "Die Adresse Ihres E-Mail-Servers - entweder der Domainname oder die " #: models.py:124 msgid "E-Mail Port" msgstr "Port des E-Mail Servers" #: models.py:127 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "Portnummer, unter der der E-Mail-Dienst erreichbar ist. Standardwerte sind '110' für POP3 und '143' für IMAP, diese können allerdings je nach Server anders sein. Wenn Sie nichts angeben, werden die Standardwerte benutzt." #: models.py:133 msgid "Use SSL for E-Mail?" msgstr "SSL für E-Mails verwenden?" #: models.py:136 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "Falls Sie SSL für IMAP oder POP3 verwenden: der Standardport für IMAP ist '993' und für POP3 '995'." #: models.py:141 msgid "E-Mail Username" msgstr "E-Mail-Benutzername" #: models.py:145 msgid "Username for accessing this mailbox." msgstr "Benutzername, um auf diese Mailbox zuzugreifen" #: models.py:149 msgid "E-Mail Password" msgstr "E-Mail-Passwort" #: models.py:153 msgid "Password for the above username" msgstr "Passwort zum obigen Benutzernamen" #: models.py:157 msgid "IMAP Folder" msgstr "IMAP-Ordner" #: models.py:161 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "Falls Sie IMAP verwenden wollen, von welchem Ordner sollen die Tickets abgerufen werden? Sie können so ein E-mail Konto für mehrere Ticketsammlungen verwenden, indem Sie für die Ticketsammlungen getrennte Ordner auf Ihrem IMAP Server anlegen." #: models.py:168 msgid "E-Mail Check Interval" msgstr "E-Mail-Abrufintervall" #: models.py:169 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "Wie oft soll das E-mail Konto abgerufen werden? (in Minuten)" #: models.py:240 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:130 msgid "Open" msgstr "Offen" #: models.py:241 templates/helpdesk/ticket.html:136 #: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147 #: templates/helpdesk/ticket.html.py:151 msgid "Reopened" msgstr "Wieder geöffnet" #: models.py:242 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137 #: templates/helpdesk/ticket.html:143 msgid "Resolved" msgstr "Gelöst" #: models.py:243 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138 #: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148 msgid "Closed" msgstr "Geschlossen" #: models.py:244 templates/helpdesk/ticket.html:133 #: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152 msgid "Duplicate" msgstr "Duplikat" #: models.py:248 msgid "1. Critical" msgstr "1. Kritisch" #: models.py:249 msgid "2. High" msgstr "2. Hoch" #: models.py:250 msgid "3. Normal" msgstr "3. Normal" #: models.py:251 msgid "4. Low" msgstr "4. Niedrig" #: models.py:252 msgid "5. Very Low" msgstr "5. Sehr niedrig" #: models.py:266 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/ticket_list.html:72 #: templates/helpdesk/ticket_list.html:199 msgid "Created" msgstr "Erstellt" #: models.py:268 msgid "Date this ticket was first created" msgstr "Erstellungsdatum des Tickets" #: models.py:272 msgid "Modified" msgstr "Bearbeitet" #: models.py:274 msgid "Date this ticket was most recently changed." msgstr "Bearbeitungsdatum des Tickets" #: models.py:278 templates/helpdesk/public_view_ticket.html:16 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Submitter E-Mail" msgstr "E-Mail-Adresse des Erstellers" #: models.py:281 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "Der Ersteller wird eine E-Mail zu allen öffentlich sichtbaren Weiterbearbeitungen dieses Tickets erhalten." #: models.py:290 msgid "Assigned to" msgstr "Zugewiesen" #: models.py:294 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:57 #: templates/helpdesk/ticket_list.html:81 #: templates/helpdesk/ticket_list.html:199 msgid "Status" msgstr "Status" #: models.py:300 msgid "On Hold" msgstr "Zurückgehalten" #: models.py:303 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Ein zurückgehaltenes Ticket wird nicht automatisch eskaliert." #: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39 #: templates/helpdesk/ticket_desc_table.html:67 msgid "Description" msgstr "Beschreibung" #: models.py:311 msgid "The content of the customers query." msgstr "Die Anfrage des Kunden." #: models.py:315 templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Resolution" msgstr "Lösung" #: models.py:318 msgid "The resolution provided to the customer by our staff." msgstr "Die Lösung, die dem Kunden von unseren Mitarbeitern vorgeschlagen wurde." #: models.py:326 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Höchste Priorität, 5 = Niedrige Priorität" #: models.py:339 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "Das Datum, an dem dieses Ticket zuletzt eskaliert wurde - wird von management/commands/escalate_tickets.py automatisch aktualisiert." #: models.py:348 templates/helpdesk/ticket_desc_table.html:22 #: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:298 msgid "Unassigned" msgstr "Nicht zugeordnet" #: models.py:387 msgid " - On Hold" msgstr " - Zurückgehalten" #: models.py:481 models.py:1073 models.py:1231 models.py:1256 #: templates/helpdesk/public_homepage.html:26 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Ticket" #: models.py:485 models.py:714 models.py:1008 models.py:1156 msgid "Date" msgstr "Datum" #: models.py:497 views/staff.py:312 msgid "Comment" msgstr "Kommentar" #: models.py:503 msgid "Public" msgstr "Öffentlich" #: models.py:506 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "Öffentliche Tickets sind vom Ersteller und allen Mitarbeitern einsehbar, nicht-öffentliche Tickets nur von den Mitarbeitern." #: models.py:514 models.py:888 models.py:1081 views/staff.py:949 #: views/staff.py:955 views/staff.py:961 views/staff.py:967 msgid "User" msgstr "Benutzer" #: models.py:518 templates/helpdesk/ticket.html:127 msgid "New Status" msgstr "Neuer Status" #: models.py:522 msgid "If the status was changed, what was it changed to?" msgstr "Falls der Status geändert wurde, wie lautet er nun?" #: models.py:551 models.py:608 msgid "Follow-up" msgstr "Weiterbearbeitung" #: models.py:555 models.py:1236 msgid "Field" msgstr "Feld" #: models.py:560 msgid "Old Value" msgstr "Alter Wert" #: models.py:566 msgid "New Value" msgstr "Neuer Wert" #: models.py:574 msgid "removed" msgstr "entfernt" #: models.py:576 #, python-format msgid "set to %s" msgstr "auf %s gesetzt" #: models.py:578 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "von \"%(old_value)s\" zu \"%(new_value)s\" geändert" #: models.py:612 msgid "File" msgstr "Datei" #: models.py:617 msgid "Filename" msgstr "Dateiname" #: models.py:622 msgid "MIME Type" msgstr "MIME Type" #: models.py:627 msgid "Size" msgstr "Größe" #: models.py:628 msgid "Size of this file in bytes" msgstr "Größe der Datei in Bytes" #: models.py:663 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "Leerlassen, um diese Antwort für alle Ticketsammlungen zu verwenden, oder die Ticketsammlungen auswählen, auf die Sie diese Antwort beschränken wollen." #: models.py:668 models.py:709 models.py:1003 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Name" #: models.py:670 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "Zur Unterstützung des Benutzers bei der Wahl einer Antwort - wird dem Benutzer nicht angezeigt." #: models.py:675 msgid "Body" msgstr "Textkörper" #: models.py:676 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "Verfügbarer Kontext: {{ ticket }} - Ticket Objekt (z.B. {{ ticket.title }}); {{ queue }} - Die Ticketsammlung; und {{ user }} - der aktuelle Benutzer." #: models.py:703 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "Leerlassen, um diese Ausnahme auf alle Ticketsammlungen anzuwenden, oder die Ticketsammlungen auswählen, die damit ausgeschlossen werden sollen." #: models.py:715 msgid "Date on which escalation should not happen" msgstr "Datum, an dem keine Eskalation stattfinden soll" #: models.py:732 msgid "Template Name" msgstr "Vorlagenname" #: models.py:737 msgid "Subject" msgstr "Betreff" #: models.py:739 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "Wird mit \"[ticket.ticket] ticket.title\" vorangestellt. Wir empfehlen etwas einfaches wie \"(Aktualisiert\") or \"(Geschlossen)\" - der gleiche Kontext ist als einfacher Text weiter unten verfügbar." #: models.py:745 msgid "Heading" msgstr "Überschrift" #: models.py:747 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "Die Überschrift für HTML-E-Mails – der selbe Kontext is weiter unten als einfacher Text verfügbar." #: models.py:753 msgid "Plain Text" msgstr "Einfacher Text" #: models.py:754 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "Der zur Verfügung stehende Kontext beinhaltet {{ ticket }}, {{ queue }} und, je nachdem wann aufgerufen: {{ resolution }} oder {{ comment }}." #: models.py:760 msgid "HTML" msgstr "HTML" #: models.py:761 msgid "The same context is available here as in plain_text, above." msgstr "Hier steht der gleiche Kontext wie oben als einfacher Text." #: models.py:770 msgid "Locale of this template." msgstr "Gebietsschema dieses Templates." #: models.py:817 templates/helpdesk/kb_index.html:10 #: templates/helpdesk/public_homepage.html:10 msgid "Category" msgstr "Kategorie" #: models.py:826 msgid "Question" msgstr "Frage" #: models.py:830 msgid "Answer" msgstr "Antwort" #: models.py:834 msgid "Votes" msgstr "Stimmen" #: models.py:835 msgid "Total number of votes cast for this item" msgstr "Gesamte abgegebene Stimmen für diesen Eintrag" #: models.py:840 msgid "Positive Votes" msgstr "Zustimmung" #: models.py:841 msgid "Number of votes for this item which were POSITIVE." msgstr "Anzahl der Benutzer, die diesen Eintrag hilfreich fand." #: models.py:846 msgid "Last Updated" msgstr "Zuletzt aktualisiert" #: models.py:847 msgid "The date on which this question was most recently changed." msgstr "Datum, an dem diese Frage zuletzt bearbeitet wurde." #: models.py:861 msgid "Unrated" msgstr "Unbewertet" #: models.py:892 templates/helpdesk/ticket_list.html:158 msgid "Query Name" msgstr "Name der Abfrage" #: models.py:894 msgid "User-provided name for this query" msgstr "Vom Benutzer vergebener Name für diese Abfrage" #: models.py:898 msgid "Shared With Other Users?" msgstr "Mit anderen Benutzern geteilt?" #: models.py:901 msgid "Should other users see this query?" msgstr "Sollen andere Benutzer diese Abfrage sehen?" #: models.py:905 msgid "Search Query" msgstr "Abfrage suchen" #: models.py:906 msgid "Pickled query object. Be wary changing this." msgstr "'Serialisiertes Abfrageobjekt. Nur mit Bedacht ändern." #: models.py:927 msgid "Settings Dictionary" msgstr "Dictionary mit Einstellungen" #: models.py:928 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "Dies is eine base64-enkodierte Repräsentation eines serialisierten Python dictionaries. Ändern Sie dieses Feld nicht im Admin-Interface." #: models.py:997 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "Leerlassen, um diese E-Mail in allen Ticketsammlungen zu ignorieren, oder die Ticketsammlungen auswählen, die diese E-Mail ignorieren sollen." #: models.py:1009 msgid "Date on which this e-mail address was added" msgstr "Datum an dem die E-Mail-Adresse hinzugefügt wurde" #: models.py:1017 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "Geben Sie eine vollständige E-Mail-Adresse oder einen Teil mit Platzhaltern ein, z.B. '*@domain.com' oder 'postmaster@*'." #: models.py:1022 msgid "Save Emails in Mailbox?" msgstr "E-Mails in der Mailbox speichern?" #: models.py:1025 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "Möchten Sie E-Mails von dieser Adresse in der Mailbox speichern? Wenn die Box nicht angekreuzt ist, werden E-Mails von dieser Adresse gelöscht." #: models.py:1080 msgid "User who wishes to receive updates for this ticket." msgstr "Benutzer, der Updates über dieses Ticket erhalten möchte." #: models.py:1088 msgid "For non-user followers, enter their e-mail address" msgstr "Für nicht registrierte Benutzer nur eine E-Mail-Adresse eingeben." #: models.py:1092 msgid "Can View Ticket?" msgstr "Kann Ticket einsehen?" #: models.py:1094 msgid "Can this CC login to view the ticket details?" msgstr "Soll sich dieser 'CC-Benutzer' anmelden und die Ticketdetails einsehen können?" #: models.py:1098 msgid "Can Update Ticket?" msgstr "Soll er das Ticket bearbeiten können?" #: models.py:1100 msgid "Can this CC login and update the ticket?" msgstr "Soll dieser 'CC-Benutzer' sich anmelden und das Ticket bearbeiten können?" #: models.py:1131 msgid "Field Name" msgstr "Feldname" #: models.py:1132 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "Wird in der Datenbank verwendet, muss unique sein und darf nur aus Kleinbuchstaben ohne Zeichensetzung bestehen." #: models.py:1137 msgid "Label" msgstr "Bezeichnung" #: models.py:1139 msgid "The display label for this field" msgstr "Die Bezeichnung für das Feld" #: models.py:1143 msgid "Help Text" msgstr "Hilfetext" #: models.py:1144 msgid "Shown to the user when editing the ticket" msgstr "Wird dem Benutzer bei der Bearbeitung des Tickets gezeigt" #: models.py:1150 msgid "Character (single line)" msgstr "Zeichen (einzelne Zeile)" #: models.py:1151 msgid "Text (multi-line)" msgstr "Text (mehrere Zeilen)" #: models.py:1152 msgid "Integer" msgstr "Ganzzahl" #: models.py:1153 msgid "Decimal" msgstr "Dezimalzahl" #: models.py:1154 msgid "List" msgstr "Liste" #: models.py:1155 msgid "Boolean (checkbox yes/no)" msgstr "Boolscher Wert (als Checkbox)" #: models.py:1157 msgid "Time" msgstr "Zeit" #: models.py:1158 msgid "Date & Time" msgstr "Datum & Zeit" #: models.py:1160 msgid "URL" msgstr "URL" #: models.py:1161 msgid "IP Address" msgstr "IP-Adresse" #: models.py:1166 msgid "Data Type" msgstr "Datentyp" #: models.py:1168 msgid "Allows you to restrict the data entered into this field" msgstr "Zum Einschränken der eingegebenen Daten verwendbar" #: models.py:1173 msgid "Maximum Length (characters)" msgstr "Maximallänge" #: models.py:1179 msgid "Decimal Places" msgstr "Dezimalstellen" #: models.py:1180 msgid "Only used for decimal fields" msgstr "Wird nur für Dezimalzahl-Felder verwendet" #: models.py:1186 msgid "Add empty first choice to List?" msgstr "" #: models.py:1187 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces" " that the user makes an active choice." msgstr "" #: models.py:1191 msgid "List Values" msgstr "Listenwerte" #: models.py:1192 msgid "For list fields only. Enter one option per line." msgstr "Ausschließlich für Listenfelder. Bitte eine Option je Zeile eingeben. " #: models.py:1198 msgid "Ordering" msgstr "Reihenfolge" #: models.py:1199 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "Kleinere Zahlen werden zuerst angezeigt, höhere später." #: models.py:1213 msgid "Required?" msgstr "Erforderlich?" #: models.py:1214 msgid "Does the user have to enter a value for this field?" msgstr "Muss der Benutzer dieses Feld ausfüllen?" #: models.py:1218 msgid "Staff Only?" msgstr "Nur für Admin-Benutzer?" #: models.py:1219 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "Wenn aktiviert, wird dieses Feld nicht im öffentlichen Ticket Formular angezeigt." #: models.py:1262 msgid "Depends On Ticket" msgstr "hängt ab von Ticket" #: management/commands/create_usersettings.py:21 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "Suche nach Benutzern ohne django-helpdesk UserSettings und erstelle diese. Verwendet settings.DEFAULT_USER_SETTINGS, die bei Bedarf überschrieben werden können." #: management/commands/escalate_tickets.py:143 #, python-format msgid "Ticket escalated after %s days" msgstr "Ticket nach %s Tagen eskaliert" #: management/commands/get_email.py:151 msgid "Created from e-mail" msgstr "Aus E-Mail erstellt" #: management/commands/get_email.py:155 msgid "Unknown Sender" msgstr "Unbekannter Absender" #: management/commands/get_email.py:209 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "E-Mail nicht als einfacher Text verfügbar. Siehe Anhang email_html_body.html." #: management/commands/get_email.py:213 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:256 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "E-Mail empfangen von %(sender_email)s" #: management/commands/get_email.py:264 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "Ticket wieder geöffnet durch empfangene E-Mail von %(sender_email)s" #: management/commands/get_email.py:322 msgid " (Reopened)" msgstr "(Wieder geöffnet)" #: management/commands/get_email.py:324 msgid " (Updated)" msgstr "Aktualisiert" #: templates/helpdesk/attribution.html:2 msgid "" "Powered by django-" "helpdesk." msgstr "" #: templates/helpdesk/attribution.html:4 msgid "For technical support please contact:" msgstr "" #: templates/helpdesk/base.html:9 msgid "Powered by django-helpdesk" msgstr "Powered by django-helpdesk" #: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28 msgid "My Open Tickets" msgstr "Meine offenen Tickets" #: templates/helpdesk/base.html:20 msgid "All Recent Activity" msgstr "" #: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "Nicht zugewiesene Tickets" #: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6 #: templates/helpdesk/public_base.html:14 msgid "Helpdesk" msgstr "Helpdesk" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28 msgid "RSS Icon" msgstr "RSS-Icon" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "RSS-Feeds" #: templates/helpdesk/base.html:112 msgid "API" msgstr "API" #: templates/helpdesk/base.html:113 msgid "User Settings" msgstr "Benutzereinstellungen" #: templates/helpdesk/base.html:115 msgid "Change Language" msgstr "Sprache ändern" #: templates/helpdesk/base.html:117 msgid "System Settings" msgstr "Systemeinstellungen" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:144 msgid "Delete Saved Query" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:5 #, python-format msgid "" "\n" "

Delete Query

\n" "\n" "

Are you sure you want to delete this saved filter (%(query_title)s)? To re-create it, you will need to manually re-filter your ticket listing.

\n" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "\n" "

You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.

\n" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:15 #: templates/helpdesk/delete_ticket.html:11 msgid "No, Don't Delete It" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:17 #: templates/helpdesk/delete_ticket.html:13 msgid "Yes - Delete It" msgstr "" #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "" #: templates/helpdesk/create_ticket.html:6 msgid "" "

Submit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

" msgstr "" #: templates/helpdesk/create_ticket.html:17 #: templates/helpdesk/edit_ticket.html:19 #: templates/helpdesk/public_homepage.html:50 msgid "(Optional)" msgstr "(Optional)" #: templates/helpdesk/create_ticket.html:26 #: templates/helpdesk/public_homepage.html:59 msgid "Submit Ticket" msgstr "" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "Helpdesk-Dashboard" #: templates/helpdesk/dashboard.html:10 msgid "Helpdesk Summary" msgstr "Helpdesk-Zusammenfassung" #: templates/helpdesk/dashboard.html:25 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no" " owner." msgstr "" #: templates/helpdesk/dashboard.html:27 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see your own " "tickets, and those tickets that have no owner. Why not pick up an orphan " "ticket and sort it out for a customer?" msgstr "" #: templates/helpdesk/dashboard.html:36 msgid "All Tickets submitted by you" msgstr "" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:199 msgid "Pr" msgstr "" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:99 msgid "Last Update" msgstr "Letzte Änderung" #: templates/helpdesk/dashboard.html:56 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "" #: templates/helpdesk/dashboard.html:69 msgid "You have no tickets assigned to you." msgstr "Ihnen sind keine Tickets zugewiesen." #: templates/helpdesk/dashboard.html:76 msgid "(pick up a ticket if you start to work on it)" msgstr "" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/ticket_desc_table.html:22 msgid "Take" msgstr "" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 #: templates/helpdesk/ticket_list.html:234 msgid "Delete" msgstr "Löschen" #: templates/helpdesk/dashboard.html:89 msgid "There are no unassigned tickets." msgstr "Es existieren derzeit keine nicht-zugewiesenen Tickets." #: templates/helpdesk/dashboard.html:98 msgid "Closed & resolved Tickets you used to work on" msgstr "" #: templates/helpdesk/delete_ticket.html:3 msgid "Delete Ticket" msgstr "Ticket löschen" #: templates/helpdesk/delete_ticket.html:5 #, python-format msgid "" "\n" "

Delete Ticket

\n" "\n" "

Are you sure you want to delete this ticket (%(ticket_title)s)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.

\n" msgstr "" #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "Ticket bearbeiten" #: templates/helpdesk/edit_ticket.html:6 msgid "" "

Edit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

\n" "\n" "

Note: Editing a ticket does not send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.

" msgstr "" #: templates/helpdesk/edit_ticket.html:28 msgid "Save Changes" msgstr "Änderungen speichern" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "" #: templates/helpdesk/email_ignore_add.html:5 msgid "" "\n" "

Ignore E-Mail Address

\n" "\n" "

To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.

\n" "\n" "

You can either enter a whole e-mail address such as email@domain.com or a portion of an e-mail address with a wildcard, such as *@domain.com or user@*.

" msgstr "" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "" #: templates/helpdesk/email_ignore_del.html:5 #, python-format msgid "" "\n" "

Un-Ignore E-Mail Address

\n" "\n" "

Are you sure you wish to stop removing this email address (%(email_address)s) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.

\n" msgstr "" #: templates/helpdesk/email_ignore_del.html:11 msgid "Keep Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_del.html:13 msgid "Stop Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "" #: templates/helpdesk/email_ignore_list.html:21 #: templates/helpdesk/ticket_list.html:232 msgid "All" msgstr "Alle" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "Behalten" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "" #: templates/helpdesk/followup_edit.html:19 msgid "Comment:" msgstr "Kommentar:" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:11 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "" #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "" #: templates/helpdesk/kb_category.html:12 msgid "Article" msgstr "Artikel" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11 #: templates/helpdesk/navigation.html:33 msgid "Knowledgebase" msgstr "Wissensdatenbank" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" #: templates/helpdesk/kb_index.html:9 #: templates/helpdesk/public_homepage.html:9 msgid "Knowledgebase Categories" msgstr "Wissendatenbank-Kategorien" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "Wissensdatenbank: %(item)s" #: templates/helpdesk/kb_item.html:13 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "" #: templates/helpdesk/kb_item.html:15 msgid "Feedback" msgstr "Feedback" #: templates/helpdesk/kb_item.html:17 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "" #: templates/helpdesk/kb_item.html:20 msgid "This article was useful to me" msgstr "Dieser Artikel war hilfreich." #: templates/helpdesk/kb_item.html:21 msgid "This article was not useful to me" msgstr "Dieser Artikel war nicht hilfreich." #: templates/helpdesk/kb_item.html:24 msgid "The results of voting by other readers of this article are below:" msgstr "" #: templates/helpdesk/kb_item.html:27 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "Empfehlungen: %(recommendations)s" #: templates/helpdesk/kb_item.html:28 #, python-format msgid "Votes: %(votes)s" msgstr "" #: templates/helpdesk/kb_item.html:29 #, python-format msgid "Overall Rating: %(score)s" msgstr "" #: templates/helpdesk/navigation.html:4 msgid "Dashboard" msgstr "Dashboard" #: templates/helpdesk/navigation.html:5 #: templates/helpdesk/ticket_list.html:198 msgid "Tickets" msgstr "Tickets" #: templates/helpdesk/navigation.html:6 msgid "New Ticket" msgstr "Neues Ticket" #: templates/helpdesk/navigation.html:8 msgid "Stats" msgstr "Statistiken" #: templates/helpdesk/navigation.html:14 #: templates/helpdesk/ticket_list.html:46 msgid "Load Saved Query" msgstr "" #: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35 msgid "Logout" msgstr "Abmelden" #: templates/helpdesk/navigation.html:26 msgid "Search..." msgstr "Suchen..." #: templates/helpdesk/navigation.html:26 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "" #: templates/helpdesk/navigation.html:31 msgid "Submit A Ticket" msgstr "" #: templates/helpdesk/navigation.html:35 msgid "Log In" msgstr "Anmelden" #: templates/helpdesk/public_change_language.html:2 #: templates/helpdesk/public_homepage.html:21 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "" #: templates/helpdesk/public_change_language.html:5 msgid "Change the display language" msgstr "Anzeigesprache ändern" #: templates/helpdesk/public_homepage.html:6 msgid "Knowledgebase Articles" msgstr "Wissensdatenbank-Artikel" #: templates/helpdesk/public_homepage.html:29 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "Ihre E-Mail-Adresse" #: templates/helpdesk/public_homepage.html:33 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "Ticket betrachten" #: templates/helpdesk/public_homepage.html:39 msgid "Submit a Ticket" msgstr "" #: templates/helpdesk/public_homepage.html:41 msgid "" "All fields are required. Please provide as descriptive a title and " "description as possible." msgstr "" #: templates/helpdesk/public_homepage.html:67 msgid "Please use button at upper right to login first." msgstr "" #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "" #: templates/helpdesk/public_spam.html:6 msgid "" "

Sorry, but there has been an error trying to submit your ticket.

\n" "\n" "

Our system has marked your submission as spam, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.

\n" "\n" "

We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.

\n" msgstr "" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "Fehler:" #: templates/helpdesk/public_view_ticket.html:8 #, python-format msgid "Queue: %(queue_name)s" msgstr "Ticketsammlung: %(queue_name)s" #: templates/helpdesk/public_view_ticket.html:11 #: templates/helpdesk/ticket_desc_table.html:16 msgid "Submitted On" msgstr "" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept" msgstr "Akzeptieren" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept and Close" msgstr "Akzeptieren und schließen" #: templates/helpdesk/public_view_ticket.html:55 #: templates/helpdesk/ticket.html:64 msgid "Follow-Ups" msgstr "" #: templates/helpdesk/public_view_ticket.html:63 #: templates/helpdesk/ticket.html:92 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "" #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "" #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr "" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "" #: templates/helpdesk/report_output.html:19 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "" #: templates/helpdesk/report_output.html:21 msgid "Select Query:" msgstr "" #: templates/helpdesk/report_output.html:26 msgid "Filter Report" msgstr "" #: templates/helpdesk/report_output.html:29 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "" #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" #: templates/helpdesk/rss_list.html:22 msgid "Per-Queue Feeds" msgstr "" #: templates/helpdesk/rss_list.html:23 msgid "All Open Tickets" msgstr "Alle offenen Tickets" #: templates/helpdesk/rss_list.html:27 msgid "Open Tickets" msgstr "Offene Tickets" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "Systemeinstellungen ändern" #: templates/helpdesk/system_settings.html:5 msgid "" "\n" "

System Settings

\n" "\n" "

The following items can be maintained by you or other superusers:

" msgstr "" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "Dashboard" #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197 msgid "Add Another File" msgstr "" #: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81 msgid "Private" msgstr "Privat" #: templates/helpdesk/ticket.html:111 msgid "Respond to this ticket" msgstr "" #: templates/helpdesk/ticket.html:118 msgid "Use a Pre-set Reply" msgstr "" #: templates/helpdesk/ticket.html:120 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" #: templates/helpdesk/ticket.html:123 msgid "Comment / Resolution" msgstr "" #: templates/helpdesk/ticket.html:125 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" #: templates/helpdesk/ticket.html:128 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "" #: templates/helpdesk/ticket.html:158 msgid "Is this update public?" msgstr "" #: templates/helpdesk/ticket.html:160 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "" #: templates/helpdesk/ticket.html:164 msgid "Change Further Details »" msgstr "" #: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55 #: templates/helpdesk/ticket_list.html:87 #: templates/helpdesk/ticket_list.html:199 msgid "Owner" msgstr "Eigentümer" #: templates/helpdesk/ticket.html:174 msgid "Unassign" msgstr "Zuweisung zurücknehmen" #: templates/helpdesk/ticket.html:190 msgid "Attach File(s) »" msgstr "Datei(en) anhängen »" #: templates/helpdesk/ticket.html:196 msgid "Attach a File" msgstr "Datei anhängen" #: templates/helpdesk/ticket.html:204 msgid "Update This Ticket" msgstr "" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

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Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

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The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

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You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

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Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

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Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Unhold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Hold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:13 #, python-format msgid "Queue: %(queue)s" msgstr "" #: templates/helpdesk/ticket_desc_table.html:21 msgid "Assigned To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:27 msgid "Ignore" msgstr "" #: templates/helpdesk/ticket_desc_table.html:36 msgid "Copies To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "Manage" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "" "Click here to add / remove people who should receive an e-mail whenever this" " ticket is updated." msgstr "" #: templates/helpdesk/ticket_desc_table.html:48 msgid "Dependencies" msgstr "" #: templates/helpdesk/ticket_desc_table.html:50 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: templates/helpdesk/ticket_desc_table.html:51 msgid "Remove Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:54 msgid "This ticket has no dependencies." msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "Add Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "" #: templates/helpdesk/ticket_list.html:2 msgid "Ticket Listing" msgstr "" #: templates/helpdesk/ticket_list.html:41 msgid "Query Options" msgstr "" #: templates/helpdesk/ticket_list.html:43 msgid "Save This Query" msgstr "" #: templates/helpdesk/ticket_list.html:51 msgid "Change Query" msgstr "" #: templates/helpdesk/ticket_list.html:54 #: templates/helpdesk/ticket_list.html:69 msgid "Sorting" msgstr "" #: templates/helpdesk/ticket_list.html:58 #: templates/helpdesk/ticket_list.html:137 msgid "Keywords" msgstr "" #: templates/helpdesk/ticket_list.html:59 msgid "Date Range" msgstr "" #: templates/helpdesk/ticket_list.html:90 msgid "Reverse" msgstr "" #: templates/helpdesk/ticket_list.html:92 msgid "Ordering applied to tickets" msgstr "" #: templates/helpdesk/ticket_list.html:97 msgid "Owner(s)" msgstr "" #: templates/helpdesk/ticket_list.html:101 msgid "(ME)" msgstr "" #: templates/helpdesk/ticket_list.html:105 msgid "Ctrl-Click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:110 msgid "Queue(s)" msgstr "" #: templates/helpdesk/ticket_list.html:111 #: templates/helpdesk/ticket_list.html:117 #: templates/helpdesk/ticket_list.html:131 msgid "Ctrl-click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:116 msgid "Status(es)" msgstr "" #: templates/helpdesk/ticket_list.html:122 msgid "Date (From)" msgstr "Datum (von)" #: templates/helpdesk/ticket_list.html:123 msgid "Date (To)" msgstr "Datum (bis)" #: templates/helpdesk/ticket_list.html:124 msgid "Use YYYY-MM-DD date format, eg 2011-05-29" msgstr "" #: templates/helpdesk/ticket_list.html:130 msgid "Tag(s)" msgstr "" #: templates/helpdesk/ticket_list.html:138 msgid "" "Keywords are case-insensitive, and will be looked for in the title, body and" " submitter fields." msgstr "" #: templates/helpdesk/ticket_list.html:142 msgid "Apply Filter" msgstr "" #: templates/helpdesk/ticket_list.html:144 #, python-format msgid "You are currently viewing saved query %(query_name)s." msgstr "" #: templates/helpdesk/ticket_list.html:147 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "" #: templates/helpdesk/ticket_list.html:154 #: templates/helpdesk/ticket_list.html:169 msgid "Save Query" msgstr "" #: templates/helpdesk/ticket_list.html:160 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" #: templates/helpdesk/ticket_list.html:162 msgid "Shared?" msgstr "" #: templates/helpdesk/ticket_list.html:163 msgid "Yes, share this query with other users." msgstr "" #: templates/helpdesk/ticket_list.html:164 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" #: templates/helpdesk/ticket_list.html:176 msgid "Use Saved Query" msgstr "" #: templates/helpdesk/ticket_list.html:178 msgid "Query" msgstr "" #: templates/helpdesk/ticket_list.html:183 msgid "Run Query" msgstr "" #: templates/helpdesk/ticket_list.html:213 msgid "No Tickets Match Your Selection" msgstr "" #: templates/helpdesk/ticket_list.html:219 msgid "Previous" msgstr "" #: templates/helpdesk/ticket_list.html:223 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "" #: templates/helpdesk/ticket_list.html:227 msgid "Next" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "Select:" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "None" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "Inverse" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "With Selected Tickets:" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Take (Assign to me)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Don't Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Assign To" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Nobody (Unassign)" msgstr "" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "" #: templates/helpdesk/user_settings.html:14 msgid "" "\n" "

User Settings

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Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.

\n" msgstr "" #: templates/helpdesk/user_settings.html:29 msgid "Save Options" msgstr "" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

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Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "" #: templates/helpdesk/registration/login.html:9 #: templates/helpdesk/registration/login.html:21 msgid "Login" msgstr "" #: templates/helpdesk/registration/login.html:11 msgid "" "To log in and begin responding to cases, simply enter your username and " "password below." msgstr "" #: templates/helpdesk/registration/login.html:14 msgid "Your username and password didn't match. Please try again." msgstr "" #: templates/helpdesk/registration/login.html:16 msgid "Username" msgstr "" #: templates/helpdesk/registration/login.html:18 msgid "Password" msgstr "" #: views/feeds.py:35 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "Helpdesk: Offene Tickets in Ticketsammlung %(queue)s für %(username)s" #: views/feeds.py:40 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "Helpdesk : Offene Tickets für %(username)s" #: views/feeds.py:46 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "Offene und wiedergeöffnete Tickets in Ticketsammlung %(queue)s für %(username)s" #: views/feeds.py:51 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "Offene und wiedergeöffnete Tickets für %(username)s" #: views/feeds.py:98 msgid "Helpdesk: Unassigned Tickets" msgstr "Helpdesk: Nicht zugeordnete Tickets" #: views/feeds.py:99 msgid "Unassigned Open and Reopened tickets" msgstr "Nicht zugeordnete offene und wiedergeöffnete Tickets" #: views/feeds.py:124 msgid "Helpdesk: Recent Followups" msgstr "Helpdesk: kürzliche Weiterbearbeitungen" #: views/feeds.py:125 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "Kürzliche Weiterbearbeitungen wie E-Mail-Antworten, Kommentare, Anhänge oder Lösungen" #: views/feeds.py:140 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "Helpdesk: Offene Tickets in Ticketsammlung %(queue)s" #: views/feeds.py:145 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "Offene und wiedergeöffnete Tickets in Ticketsammlung %(queue)s" #: views/public.py:91 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "Ungültige Ticket-ID oder E-Mail-Adresse. Bitte versuchen Sie es erneut." #: views/public.py:109 msgid "Submitter accepted resolution and closed ticket" msgstr "Ersteller akzeptiert die Lösung und hat das Ticket geschlossen." #: views/staff.py:215 msgid "Accepted resolution and closed ticket" msgstr "Lösung akzeptiert und Ticket geschlossen" #: views/staff.py:243 msgid "Sorry, you need to login to do that." msgstr "Dafür müssen Sie sich leider anmelden." #: views/staff.py:291 #, python-format msgid "Assigned to %(username)s" msgstr "%(username)s zugeordnet" #: views/staff.py:314 msgid "Updated" msgstr "Aktualisiert" #: views/staff.py:491 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "%(username)s zugeordnet in Massenaktualisierung" #: views/staff.py:496 msgid "Unassigned in bulk update" msgstr "Zuordnung in Massenaktualisierung aufgehoben" #: views/staff.py:501 views/staff.py:506 msgid "Closed in bulk update" msgstr "In Massenaktualisierung geschlossen" #: views/staff.py:727 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "

Achtung: Ihre Schlagwortsuche achtet wegen Ihrer Datenbank auf Groß- und Kleinschreibung. Das bedeutet, dass die Suche nicht genau ist. Durch den Wechsel auf eine andere Datenbank werden Sie eine bessere Suche erhalten. Weitere Informationen finden Sie in der Django Dokumentation zur Stringerkennung in SQLite." #: views/staff.py:840 msgid "Ticket taken off hold" msgstr "Ticket wieder freigegeben" #: views/staff.py:843 msgid "Ticket placed on hold" msgstr "Ticket zurückgehalten" #: views/staff.py:911 msgid "Jan" msgstr "Jan" #: views/staff.py:912 msgid "Feb" msgstr "Feb" #: views/staff.py:913 msgid "Mar" msgstr "Mär" #: views/staff.py:914 msgid "Apr" msgstr "Apr" #: views/staff.py:915 msgid "May" msgstr "Mai" #: views/staff.py:916 msgid "Jun" msgstr "Jun" #: views/staff.py:917 msgid "Jul" msgstr "Jul" #: views/staff.py:918 msgid "Aug" msgstr "Aug" #: views/staff.py:919 msgid "Sep" msgstr "Sep" #: views/staff.py:920 msgid "Oct" msgstr "Okt" #: views/staff.py:921 msgid "Nov" msgstr "Nov" #: views/staff.py:922 msgid "Dec" msgstr "Dez" #: views/staff.py:948 msgid "User by Priority" msgstr "Benutzer je Priorität" #: views/staff.py:954 msgid "User by Queue" msgstr "Benutzer je Sammlung" #: views/staff.py:960 msgid "User by Status" msgstr "Benutzer je Status" #: views/staff.py:966 msgid "User by Month" msgstr "Benutzer je Monat" #: views/staff.py:972 msgid "Queue by Priority" msgstr "Sammlung je Priorität" #: views/staff.py:978 msgid "Queue by Status" msgstr "Sammlung je Status" #: views/staff.py:984 msgid "Queue by Month" msgstr "Sammlung je Monat"