# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Alex Garel , 2012. # , 2012. # kolin22 , 2011. # Ross Poulton , 2011. msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2012-04-25 18:25+1000\n" "PO-Revision-Date: 2012-06-08 08:15+0000\n" "Last-Translator: yaap \n" "Language-Team: French (http://www.transifex.com/projects/p/django-helpdesk/language/fr/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: fr\n" "Plural-Forms: nplurals=2; plural=(n > 1)\n" #: forms.py:113 forms.py:360 models.py:262 #: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23 #: templates/helpdesk/ticket_list.html:56 #: templates/helpdesk/ticket_list.html:78 #: templates/helpdesk/ticket_list.html:199 views/staff.py:973 #: views/staff.py:979 views/staff.py:985 msgid "Queue" msgstr "File d'attente" #: forms.py:122 msgid "Summary of the problem" msgstr "Ce slug est utilisé lors de la construction des ID tickets. Une fois définie, essayez de ne pas le changer ou les mails risquent de ne plus fonctionner" #: forms.py:127 msgid "Submitter E-Mail Address" msgstr "Adresse E-Mail de l'Emetteur" #: forms.py:129 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "Note: Si l'option «Conserver» n'est pas sélectionnée, les courriels envoyés à partir de cette adresse seront définitivement supprimés." #: forms.py:135 msgid "Description of Issue" msgstr "Connexion au Helpdesk" #: forms.py:142 msgid "Case owner" msgstr "Propriétaire du cas" #: forms.py:143 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "Si vous sélectionnez un autre propriétaire que vous-même, il lui sera immédiatement envoyé par courriel les détails de ce billet." #: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149 #: templates/helpdesk/public_view_ticket.html:21 #: templates/helpdesk/ticket.html:176 #: templates/helpdesk/ticket_desc_table.html:31 #: templates/helpdesk/ticket_list.html:84 views/staff.py:351 msgid "Priority" msgstr "Priorité" #: forms.py:152 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "Veuillez choisir une priorité avec attention. En cas de doute, laisser sur '3'." #: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178 #: views/staff.py:361 msgid "Due on" msgstr "" #: forms.py:171 forms.py:402 msgid "Attach File" msgstr "Joindre un fichier" #: forms.py:172 forms.py:403 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "Vous pouvez joindre un fichier tel qu'un document ou une capture d'écran pour ce ticket." #: forms.py:180 templates/helpdesk/public_view_ticket.html:33 #: templates/helpdesk/ticket.html:182 #: templates/helpdesk/ticket_desc_table.html:42 #: templates/helpdesk/ticket_list.html:61 #: templates/helpdesk/ticket_list.html:199 views/staff.py:372 msgid "Tags" msgstr "Tags" #: forms.py:181 msgid "" "Words, separated by spaces, or phrases separated by commas. These should " "communicate significant characteristics of this ticket" msgstr "Mots, séparés par des espaces, ou des phrases séparées par des virgules. Ceux-ci devraient renseigner les caractéristiques importantes de ce billet." #: forms.py:275 msgid "Ticket Opened" msgstr "Ticket Ouvert" #: forms.py:282 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "Ticket Ouvert et Assigné à %(name)s" #: forms.py:369 msgid "Summary of your query" msgstr "Résumé de votre requête" #: forms.py:374 msgid "Your E-Mail Address" msgstr "Votre Adresse Email" #: forms.py:375 msgid "We will e-mail you when your ticket is updated." msgstr "Nous vous enverrons un courriel dès que votre billet sera mis à jour." #: forms.py:380 msgid "Description of your issue" msgstr "Description de votre problème" #: forms.py:382 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "Soyez aussi précis que possible dans votre description, renseignez chaque détails dont nous pourrions avoir besoin pour traiter votre requête." #: forms.py:390 msgid "Urgency" msgstr "Urgence" #: forms.py:391 msgid "Please select a priority carefully." msgstr "Veuillez choisir une priorité avec attention." #: forms.py:486 msgid "Ticket Opened Via Web" msgstr "Ticket ouvert via le Web" #: forms.py:553 msgid "Show Ticket List on Login?" msgstr "Afficher la liste des Ticket lors de la connexion?" #: forms.py:554 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "Afficher la liste des tickets lors de la connexion? Dans le cas contraire, le tableau de bord sera affiché." #: forms.py:559 msgid "E-mail me on ticket change?" msgstr "M'envoyer un courriel lors de changement pour le ticket?" #: forms.py:560 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "Si vous êtes le propriétaire d'un ticket et que le ticket est modifié via le web par quelqu'un d'autre, voulez-vous recevoir un courriel?" #: forms.py:565 msgid "E-mail me when assigned a ticket?" msgstr "M'envoyer un courriel lorsqu'on m'assigne un ticket?" #: forms.py:566 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "Si vous êtes affecté à un ticket via le web, voulez-vous recevoir un courriel?" #: forms.py:571 msgid "E-mail me when a ticket is changed via the API?" msgstr "M'envoyer un courriel lorsqu'un ticket est modifié via l'API?" #: forms.py:572 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "Si un ticket est modifié par l'API, voulez-vous recevoir un courriel?" #: forms.py:577 msgid "Number of tickets to show per page" msgstr "Nombre de tickets à afficher par page" #: forms.py:578 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "Combien de tickets voulez-vous voir sur la page Liste des Tickets?" #: forms.py:585 msgid "Use my e-mail address when submitting tickets?" msgstr "Utiliser mon adresse e-mail lors de la soumission des tickets?" #: forms.py:586 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "Quand vous soumettez un ticket, voulez-vous d'utiliser automatiquement votre adresse e-mail comme adresse d'émetteur? Vous pouvez taper une autre adresse e-mail lors de la saisie du ticket en cas de besoin, cette option ne modifie que la valeur par défaut." #: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821 #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75 #: templates/helpdesk/ticket_list.html:199 views/staff.py:341 msgid "Title" msgstr "Titre" #: models.py:37 models.py:792 models.py:1162 msgid "Slug" msgstr "Slug" #: models.py:38 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "Ce slug est utilisé lors de la construction des ID tickets. Une fois définie, éssayez de ne pas le changer ou les email risquent de ne plus fonctionner" #: models.py:43 models.py:1015 models.py:1085 models.py:1159 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "Adresse E-Mail" #: models.py:46 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "Tous les e-mails sortants pour cette file d'attente utiliseront cette adresse e-mail. Si vous utilisez IMAP ou POP3, ce doit être l'adresse e-mail pour cette boîte aux lettres." #: models.py:52 models.py:766 msgid "Locale" msgstr "Localisation" #: models.py:56 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "Localisation de cette file d'attente. Toute la correspondance dans cette file sera dans cette langue." #: models.py:60 msgid "Allow Public Submission?" msgstr "Autoriser la publication publique?" #: models.py:63 msgid "Should this queue be listed on the public submission form?" msgstr "Cette file d'attente doit-elle être listée dans le formulaire public de soumission ?" #: models.py:68 msgid "Allow E-Mail Submission?" msgstr "Autoriser la publication E-Mail?" #: models.py:71 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "Voulez-vous du relever la boîte e-mail ci-dessous pour la création de nouveaux tickets?" #: models.py:76 msgid "Escalation Days" msgstr "Jours d'augmentation des priorités." #: models.py:79 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "Pour les tickets qui ne sont pas affectés, à quelle fréquence souhaitez-vous augmenter leur priorité? Mettre à 0 pour pas d'augmentation." #: models.py:84 msgid "New Ticket CC Address" msgstr "Nouvelle adresse \"copie à\" pour ce ticket" #: models.py:88 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "Chaque adresse mail saisie ici recevra une notification pour chaque ticket nouvellement créé dans cette file. Entrez une liste d'adresses mails séparées par des virgules." #: models.py:94 msgid "Updated Ticket CC Address" msgstr "Adresse \"copie à\" du ticket mise à jour" #: models.py:98 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "Chaque adresse mail saisie ici recevra une notification pour toute activité dans cette file (création de ticket, fermeture de ticket, mise à jour, changement de propriétaire, etc.). Entrez une liste d'adresses mails séparées par des virgules." #: models.py:105 msgid "E-Mail Box Type" msgstr "Type de boites mail" #: models.py:107 msgid "POP 3" msgstr "POP 3" #: models.py:107 msgid "IMAP" msgstr "IMAP" #: models.py:110 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "Type de serveur mail pour la création automatique de tickets depuis une boîte aux lettres - POP3 et IMAP sont supportés." #: models.py:115 msgid "E-Mail Hostname" msgstr "E-Mail Hostname" #: models.py:119 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "Votre adresse de serveur e-mail - soit le nom de domaine ou adresse IP. Peut être \"localhost\"." #: models.py:124 msgid "E-Mail Port" msgstr "E-Mail Port" #: models.py:127 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "Numéro de port à utiliser pour accéder aux e-mails. Par défaut, POP3 utilise le \"110\", et IMAP le \"143\". Cela peut différer sur certains serveurs. Laissez le champ vide pour utiliser les paramètres par défaut." #: models.py:133 msgid "Use SSL for E-Mail?" msgstr "Utiliser SSL pour les E-Mail?" #: models.py:136 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "Que ce soit pour utiliser SSL pour IMAP ou POP3 - les ports par défaut lorsque vous utilisez SSL sont 993 pour IMAP et 995 pour POP3." #: models.py:141 msgid "E-Mail Username" msgstr "Nom d'utilisateur E-Mail" #: models.py:145 msgid "Username for accessing this mailbox." msgstr "Nom d'utilisateur pour accéder à cette boîte aux lettres." #: models.py:149 msgid "E-Mail Password" msgstr "Mot de passe E-Mail" #: models.py:153 msgid "Password for the above username" msgstr "Mot de passe pour le nom d'utilisateur ci-dessus" #: models.py:157 msgid "IMAP Folder" msgstr "Dossier IMAP" #: models.py:161 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "Si vous utilisez IMAP, à partir de quel dossier souhaitez-vous extraire les messages? Cela vous permet d'utiliser un compte IMAP pour plusieurs files d'attente, en filtrant les messages sur votre serveur IMAP dans des dossiers distincts. Par défaut: INBOX." #: models.py:168 msgid "E-Mail Check Interval" msgstr "Périodicité de la vérification des e-mail." #: models.py:169 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "A quelle fréquence voulez vous vérifier cette boîte aux lettres? (En minutes)" #: models.py:240 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:130 msgid "Open" msgstr "Ouvert" #: models.py:241 templates/helpdesk/ticket.html:136 #: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147 #: templates/helpdesk/ticket.html.py:151 msgid "Reopened" msgstr "Réouvert" #: models.py:242 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137 #: templates/helpdesk/ticket.html:143 msgid "Resolved" msgstr "Résolu" #: models.py:243 templates/helpdesk/dashboard.html:11 #: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138 #: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148 msgid "Closed" msgstr "Fermé" #: models.py:244 templates/helpdesk/ticket.html:133 #: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152 msgid "Duplicate" msgstr "Doublon" #: models.py:248 msgid "1. Critical" msgstr "1. Critique" #: models.py:249 msgid "2. High" msgstr "2. Haut" #: models.py:250 msgid "3. Normal" msgstr "3. Normal" #: models.py:251 msgid "4. Low" msgstr "4. Faible" #: models.py:252 msgid "5. Very Low" msgstr "5. Très faible" #: models.py:266 templates/helpdesk/dashboard.html:77 #: templates/helpdesk/ticket_list.html:72 #: templates/helpdesk/ticket_list.html:199 msgid "Created" msgstr "Créé le" #: models.py:268 msgid "Date this ticket was first created" msgstr "Date de création du ticket" #: models.py:272 msgid "Modified" msgstr "Mis à jour" #: models.py:274 msgid "Date this ticket was most recently changed." msgstr "Dernière date de modification de ce ticket." #: models.py:278 templates/helpdesk/public_view_ticket.html:16 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Submitter E-Mail" msgstr "E-mail de l’Émetteur" #: models.py:281 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "L'émetteur recevra un e-mail pour tous les suivis pour cette tâche." #: models.py:290 msgid "Assigned to" msgstr "Assigné à" #: models.py:294 templates/helpdesk/dashboard.html:37 #: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:57 #: templates/helpdesk/ticket_list.html:81 #: templates/helpdesk/ticket_list.html:199 msgid "Status" msgstr "État" #: models.py:300 msgid "On Hold" msgstr "En attente" #: models.py:303 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Si un ticket est en attente, sa priorité ne sera pas automatiquement augmentée." #: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39 #: templates/helpdesk/ticket_desc_table.html:67 msgid "Description" msgstr "Description" #: models.py:311 msgid "The content of the customers query." msgstr "Contenu de la requête des clients." #: models.py:315 templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Resolution" msgstr "Solution" #: models.py:318 msgid "The resolution provided to the customer by our staff." msgstr "La solution fournies au client par notre personnel." #: models.py:326 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Priorité la plus élevée , 5 = faible priorité" #: models.py:339 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "La date à laquelle la priorité de ce ticket à été dernièrement augmentée - mise à jour automatiquement par la direction / commandes / escalate_tickets.py." #: models.py:348 templates/helpdesk/ticket_desc_table.html:22 #: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:298 msgid "Unassigned" msgstr "Non assigné" #: models.py:387 msgid " - On Hold" msgstr " - En attente" #: models.py:481 models.py:1073 models.py:1231 models.py:1256 #: templates/helpdesk/public_homepage.html:26 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Ticket" #: models.py:485 models.py:714 models.py:1008 models.py:1156 msgid "Date" msgstr "Date" #: models.py:497 views/staff.py:312 msgid "Comment" msgstr "Commentaire" #: models.py:503 msgid "Public" msgstr "Public" #: models.py:506 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "Les tickets publics sont visibles par l'émetteur et l'ensemble du personnel, mais les billets non-public ne peuvent être vus que par le personnel." #: models.py:514 models.py:888 models.py:1081 views/staff.py:949 #: views/staff.py:955 views/staff.py:961 views/staff.py:967 msgid "User" msgstr "Utilisateur" #: models.py:518 templates/helpdesk/ticket.html:127 msgid "New Status" msgstr "Nouvel état" #: models.py:522 msgid "If the status was changed, what was it changed to?" msgstr "Si l'état a été modifié, en quoi l'a-t-il été?" #: models.py:551 models.py:608 msgid "Follow-up" msgstr "Suivi" #: models.py:555 models.py:1236 msgid "Field" msgstr "Champ" #: models.py:560 msgid "Old Value" msgstr "Ancienne valeur" #: models.py:566 msgid "New Value" msgstr "Nouvelle valeur" #: models.py:574 msgid "removed" msgstr "retiré" #: models.py:576 #, python-format msgid "set to %s" msgstr "défini à %s" #: models.py:578 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "changé de \"%(old_value)s\" à \"%(new_value)s\"" #: models.py:612 msgid "File" msgstr "Fichier" #: models.py:617 msgid "Filename" msgstr "Nom de fichier" #: models.py:622 msgid "MIME Type" msgstr "Type MIME" #: models.py:627 msgid "Size" msgstr "Taille" #: models.py:628 msgid "Size of this file in bytes" msgstr "Poids de ce fichier en octets" #: models.py:663 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "Laissez vide pour permettre à cette réponse d'être utilisée pour toutes les files d'attente, ou sélectionner les files d'attente auxquelles vous souhaitez limiter cette réponse." #: models.py:668 models.py:709 models.py:1003 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Nom" #: models.py:670 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "Seulement utilisé pour aider les utilisateurs à choisir une réponse - n'est pas afficher pour l'utilisateur." #: models.py:675 msgid "Body" msgstr "Body" #: models.py:676 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "Context disponible: {{ ticket }} - objet du ticket (eg {{ ticket.title }}); {{ queue }} - La file d'attente; et {{ user }} - l'utilisateur courant." #: models.py:703 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "Booléen (case à cocher oui / non)" #: models.py:715 msgid "Date on which escalation should not happen" msgstr "Jours exclus du processus d'augmentation des priorités" #: models.py:732 msgid "Template Name" msgstr "Nom du template" #: models.py:737 msgid "Subject" msgstr "Sujet" #: models.py:739 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "Cela sera préfixé avec \"[ticket.ticket] ticket.title\". Nous vous recommandons quelque chose de simple comme \"(Mis à jour\") ou \"(Fermé)\" - le même contexte est disponible en plain_text, ci-dessous." #: models.py:745 msgid "Heading" msgstr "Titre" #: models.py:747 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "Dans les e-mails HTML, ce sera le titre en haut de l'email - le même contexte est disponible dans le mode plain_text, ci-dessous." #: models.py:753 msgid "Plain Text" msgstr "Plain Text" #: models.py:754 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "Le contexte disponible inclue {{ ticket }}, {{ queue }}, et suivant le temps passé: {{ resolution }} ou {{ comment }}." #: models.py:760 msgid "HTML" msgstr "HTML" #: models.py:761 msgid "The same context is available here as in plain_text, above." msgstr "Le même contexte est disponible ici comme dans plain_text, ci-dessus." #: models.py:770 msgid "Locale of this template." msgstr "Langue de ce modèle." #: models.py:817 templates/helpdesk/kb_index.html:10 #: templates/helpdesk/public_homepage.html:10 msgid "Category" msgstr "Catégorie" #: models.py:826 msgid "Question" msgstr "Question" #: models.py:830 msgid "Answer" msgstr "Réponse" #: models.py:834 msgid "Votes" msgstr "Votes" #: models.py:835 msgid "Total number of votes cast for this item" msgstr "Nombre total de suffrages exprimés pour cet article" #: models.py:840 msgid "Positive Votes" msgstr "Votes positifs" #: models.py:841 msgid "Number of votes for this item which were POSITIVE." msgstr "Nombre de votes pour cet article qui ont été positifs." #: models.py:846 msgid "Last Updated" msgstr "Dernière mise à jour" #: models.py:847 msgid "The date on which this question was most recently changed." msgstr "La date à laquelle cette question a été la plus récemment modifiées." #: models.py:861 msgid "Unrated" msgstr "Non évalué" #: models.py:892 templates/helpdesk/ticket_list.html:158 msgid "Query Name" msgstr "Nom de la requête" #: models.py:894 msgid "User-provided name for this query" msgstr "Nom de requête fournie par l'utilisateur" #: models.py:898 msgid "Shared With Other Users?" msgstr "Partager avec d'autres utilisateurs?" #: models.py:901 msgid "Should other users see this query?" msgstr "Les autres utilisateurs peuvent-ils voir cette requête?" #: models.py:905 msgid "Search Query" msgstr "Requête de recherche" #: models.py:906 msgid "Pickled query object. Be wary changing this." msgstr "Objets de requête. Changement non recommandé." #: models.py:927 msgid "Settings Dictionary" msgstr "Préférences de dictionnaire" #: models.py:928 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "Il s'agit d'une représentation codée en base64 d'un dictionnaire Python. Ne pas modifier ce champ par l'admin." #: models.py:997 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "Laissez vide cet e-mail pour qu'il soit ignoré par toutes les files d'attente, ou sélectionner les files d'attente qui doivent ignorer cet e-mail." #: models.py:1009 msgid "Date on which this e-mail address was added" msgstr "Date à laquelle cette adresse e-mail a été ajouté" #: models.py:1017 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "Entrez une adresse e-mail complète, ou des parties avec des caractères génériques, par exemple *@domain.com ou postmaster@*." #: models.py:1022 msgid "Save Emails in Mailbox?" msgstr "Sauvegarder les e-mails dans la boîte aux lettres?" #: models.py:1025 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "Voulez-vous enregistrer les courriels provenant de cette adresse dans la boîte aux lettres? Si ce n'est pas cochée, les e-mails de cette adresse seront supprimés." #: models.py:1080 msgid "User who wishes to receive updates for this ticket." msgstr "Utilisateurs qui désirent recevoir les mises à jour pour ce ticket." #: models.py:1088 msgid "For non-user followers, enter their e-mail address" msgstr "Pour des non-utilisateurs suivant les tickets, entrer leur adresse e-mail." #: models.py:1092 msgid "Can View Ticket?" msgstr "Est-il possible de voir le ticket?" #: models.py:1094 msgid "Can this CC login to view the ticket details?" msgstr "Le destinataire en copie peut-il se connecter pour voir les détails du ticket?" #: models.py:1098 msgid "Can Update Ticket?" msgstr "Est-il possible de mettre à jour le ticket?" #: models.py:1100 msgid "Can this CC login and update the ticket?" msgstr "Le destinataire en copie peut-il se connecter et mettre à jour le ticket?" #: models.py:1131 msgid "Field Name" msgstr "Nom du champ" #: models.py:1132 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "Utilisé dans la base de données et dans les coulisses. Doit être unique et se composer de lettres minuscules sans ponctuation." #: models.py:1137 msgid "Label" msgstr "Label" #: models.py:1139 msgid "The display label for this field" msgstr "Le label affiché pour ce champ" #: models.py:1143 msgid "Help Text" msgstr "Texte d'aide" #: models.py:1144 msgid "Shown to the user when editing the ticket" msgstr "Montré à l'utilisateur lors de l'édition du ticket" #: models.py:1150 msgid "Character (single line)" msgstr "Caractère (une seule ligne)" #: models.py:1151 msgid "Text (multi-line)" msgstr "Texte (multi-ligne)" #: models.py:1152 msgid "Integer" msgstr "Entier" #: models.py:1153 msgid "Decimal" msgstr "Décimal" #: models.py:1154 msgid "List" msgstr "Liste" #: models.py:1155 msgid "Boolean (checkbox yes/no)" msgstr "Booléen (case à cocher oui / non)" #: models.py:1157 msgid "Time" msgstr "Heure" #: models.py:1158 msgid "Date & Time" msgstr "Date & Heure" #: models.py:1160 msgid "URL" msgstr "URL" #: models.py:1161 msgid "IP Address" msgstr "Adresse IP" #: models.py:1166 msgid "Data Type" msgstr "Type de données" #: models.py:1168 msgid "Allows you to restrict the data entered into this field" msgstr "Permet de restreindre les données saisies dans ce domaine" #: models.py:1173 msgid "Maximum Length (characters)" msgstr "Longueur maximale (caractères)" #: models.py:1179 msgid "Decimal Places" msgstr "Décimales" #: models.py:1180 msgid "Only used for decimal fields" msgstr "Utilisé uniquement pour les champs décimaux" #: models.py:1186 msgid "Add empty first choice to List?" msgstr "Ajouter un premier choix à la liste ?" #: models.py:1187 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces" " that the user makes an active choice." msgstr "" #: models.py:1191 msgid "List Values" msgstr "Valeurs de la liste" #: models.py:1192 msgid "For list fields only. Enter one option per line." msgstr "Pour les champs de la liste seulement. Entrez une option par ligne." #: models.py:1198 msgid "Ordering" msgstr "" #: models.py:1199 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "Les plus petits nombres sont affichés en premiers ; les plus élevés sont listés après." #: models.py:1213 msgid "Required?" msgstr "Requis?" #: models.py:1214 msgid "Does the user have to enter a value for this field?" msgstr "L'utilisateur doit-il entrer une valeur pour ce champ?" #: models.py:1218 msgid "Staff Only?" msgstr "Equipe uniquement?" #: models.py:1219 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "Si cette option est cochée, le formulaire de soumission public ne pourra pas afficher ce champs" #: models.py:1262 msgid "Depends On Ticket" msgstr "Dépend du ticket" #: management/commands/create_usersettings.py:21 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "Recherche les utilisateurs sans django-helpdesk UserSettings et crée leur configuration si nécessaire. Utilise settings.DEFAULT_USER_SETTINGS que vous pouvez personnaliser pour s'adapter à vos besoins." #: management/commands/escalate_tickets.py:143 #, python-format msgid "Ticket escalated after %s days" msgstr "Ticket augmenté après %s days" #: management/commands/get_email.py:151 msgid "Created from e-mail" msgstr "Créé à partir de l'e-mail" #: management/commands/get_email.py:155 msgid "Unknown Sender" msgstr "Expéditeur inconnu" #: management/commands/get_email.py:209 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "Aucun e-mail en plain-text disponible. Veuillez voir la pièce jointe email_html_body.html." #: management/commands/get_email.py:213 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:256 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "E-mail reçu de %(sender_email)s " #: management/commands/get_email.py:264 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "Ticket re-ouvert par E-mail reçu de %(sender_email)s " #: management/commands/get_email.py:322 msgid " (Reopened)" msgstr "(Ré-ouvert)" #: management/commands/get_email.py:324 msgid " (Updated)" msgstr "(Mis à jour)" #: templates/helpdesk/attribution.html:2 msgid "" "Powered by django-" "helpdesk." msgstr "Propulsé par django-helpdesk." #: templates/helpdesk/attribution.html:4 msgid "For technical support please contact:" msgstr "Pour un support technique, veuillez contacter :" #: templates/helpdesk/base.html:9 msgid "Powered by django-helpdesk" msgstr "Propulsé par django-helpdesk" #: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28 msgid "My Open Tickets" msgstr "Mes Tickets Ouverts" #: templates/helpdesk/base.html:20 msgid "All Recent Activity" msgstr "Toute l'Activité Récente" #: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "Tickets non-assignés" #: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6 #: templates/helpdesk/public_base.html:14 msgid "Helpdesk" msgstr "" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28 msgid "RSS Icon" msgstr "Icône RSS" #: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "Flux RSS" #: templates/helpdesk/base.html:112 msgid "API" msgstr "API" #: templates/helpdesk/base.html:113 msgid "User Settings" msgstr "Paramètres Utilisateurs" #: templates/helpdesk/base.html:115 msgid "Change Language" msgstr "Changer la Langue" #: templates/helpdesk/base.html:117 msgid "System Settings" msgstr "Paramètres Systèmes" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:144 msgid "Delete Saved Query" msgstr "Supprimer la requête enregistrée" #: templates/helpdesk/confirm_delete_saved_query.html:5 #, python-format msgid "" "\n" "

Delete Query

\n" "\n" "

Are you sure you want to delete this saved filter (%(query_title)s)? To re-create it, you will need to manually re-filter your ticket listing.

\n" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "\n" "

You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.

\n" msgstr "\n

Vous avez partagé cette requête, donc les autres utilisateurs peuvent l'utiliser. Si vous la supprimer, ils devront créer la leur manuellement.

\n" #: templates/helpdesk/confirm_delete_saved_query.html:15 #: templates/helpdesk/delete_ticket.html:11 msgid "No, Don't Delete It" msgstr "Non, ne le supprimez pas." #: templates/helpdesk/confirm_delete_saved_query.html:17 #: templates/helpdesk/delete_ticket.html:13 msgid "Yes - Delete It" msgstr "Oui, supprimez le." #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "Créer un ticket" #: templates/helpdesk/create_ticket.html:6 msgid "" "

Submit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

" msgstr "" #: templates/helpdesk/create_ticket.html:17 #: templates/helpdesk/edit_ticket.html:19 #: templates/helpdesk/public_homepage.html:50 msgid "(Optional)" msgstr "(Optionnel)" #: templates/helpdesk/create_ticket.html:26 #: templates/helpdesk/public_homepage.html:59 msgid "Submit Ticket" msgstr "Soumettre un ticket" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "" #: templates/helpdesk/dashboard.html:10 msgid "Helpdesk Summary" msgstr "" #: templates/helpdesk/dashboard.html:25 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no" " owner." msgstr "" #: templates/helpdesk/dashboard.html:27 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see your own " "tickets, and those tickets that have no owner. Why not pick up an orphan " "ticket and sort it out for a customer?" msgstr "" #: templates/helpdesk/dashboard.html:36 msgid "All Tickets submitted by you" msgstr "Tous les tickets que vous avez soumis" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/ticket_list.html:199 msgid "Pr" msgstr "" #: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57 #: templates/helpdesk/dashboard.html:99 msgid "Last Update" msgstr "Dernière mise à jour" #: templates/helpdesk/dashboard.html:56 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "Ouvrir les tickets qui vous sont assignés (vous travaillez sur ce ticket)" #: templates/helpdesk/dashboard.html:69 msgid "You have no tickets assigned to you." msgstr "Vous n'avez aucun ticket qui vous est assigné." #: templates/helpdesk/dashboard.html:76 msgid "(pick up a ticket if you start to work on it)" msgstr "" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/ticket_desc_table.html:22 msgid "Take" msgstr "Prendre" #: templates/helpdesk/dashboard.html:85 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 #: templates/helpdesk/ticket_list.html:234 msgid "Delete" msgstr "Supprimer" #: templates/helpdesk/dashboard.html:89 msgid "There are no unassigned tickets." msgstr "Il n'y a aucun ticket non assigné." #: templates/helpdesk/dashboard.html:98 msgid "Closed & resolved Tickets you used to work on" msgstr "" #: templates/helpdesk/delete_ticket.html:3 msgid "Delete Ticket" msgstr "Supprimer le ticket" #: templates/helpdesk/delete_ticket.html:5 #, python-format msgid "" "\n" "

Delete Ticket

\n" "\n" "

Are you sure you want to delete this ticket (%(ticket_title)s)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.

\n" msgstr "" #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "Editer le ticket" #: templates/helpdesk/edit_ticket.html:6 msgid "" "

Edit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

\n" "\n" "

Note: Editing a ticket does not send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.

" msgstr "" #: templates/helpdesk/edit_ticket.html:28 msgid "Save Changes" msgstr "Sauvegarder les changements" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "Ignorer l'adresse e-mail" #: templates/helpdesk/email_ignore_add.html:5 msgid "" "\n" "

Ignore E-Mail Address

\n" "\n" "

To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.

\n" "\n" "

You can either enter a whole e-mail address such as email@domain.com or a portion of an e-mail address with a wildcard, such as *@domain.com or user@*.

" msgstr "" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "Supprimer l'adresse e-mail ignorée" #: templates/helpdesk/email_ignore_del.html:5 #, python-format msgid "" "\n" "

Un-Ignore E-Mail Address

\n" "\n" "

Are you sure you wish to stop removing this email address (%(email_address)s) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.

\n" msgstr "" #: templates/helpdesk/email_ignore_del.html:11 msgid "Keep Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_del.html:13 msgid "Stop Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "" #: templates/helpdesk/email_ignore_list.html:21 #: templates/helpdesk/ticket_list.html:232 msgid "All" msgstr "" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "Titre :" #: templates/helpdesk/followup_edit.html:19 msgid "Comment:" msgstr "Commentaire :" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:11 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "" #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "" #: templates/helpdesk/kb_category.html:12 msgid "Article" msgstr "Article" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11 #: templates/helpdesk/navigation.html:33 msgid "Knowledgebase" msgstr "Base de connaissance" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" #: templates/helpdesk/kb_index.html:9 #: templates/helpdesk/public_homepage.html:9 msgid "Knowledgebase Categories" msgstr "Catégories de la base de connaissance" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "" #: templates/helpdesk/kb_item.html:13 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "" #: templates/helpdesk/kb_item.html:15 msgid "Feedback" msgstr "" #: templates/helpdesk/kb_item.html:17 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "" #: templates/helpdesk/kb_item.html:20 msgid "This article was useful to me" msgstr "Cet article a été utile pour moi" #: templates/helpdesk/kb_item.html:21 msgid "This article was not useful to me" msgstr "Cet article n'a pas été utile pour moi" #: templates/helpdesk/kb_item.html:24 msgid "The results of voting by other readers of this article are below:" msgstr "" #: templates/helpdesk/kb_item.html:27 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "Recommendations : %(recommendations)s" #: templates/helpdesk/kb_item.html:28 #, python-format msgid "Votes: %(votes)s" msgstr "Votes : %(votes)s" #: templates/helpdesk/kb_item.html:29 #, python-format msgid "Overall Rating: %(score)s" msgstr "" #: templates/helpdesk/navigation.html:4 msgid "Dashboard" msgstr "" #: templates/helpdesk/navigation.html:5 #: templates/helpdesk/ticket_list.html:198 msgid "Tickets" msgstr "Tickets" #: templates/helpdesk/navigation.html:6 msgid "New Ticket" msgstr "Nouveau Ticket" #: templates/helpdesk/navigation.html:8 msgid "Stats" msgstr "" #: templates/helpdesk/navigation.html:14 #: templates/helpdesk/ticket_list.html:46 msgid "Load Saved Query" msgstr "" #: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35 msgid "Logout" msgstr "" #: templates/helpdesk/navigation.html:26 msgid "Search..." msgstr "" #: templates/helpdesk/navigation.html:26 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "" #: templates/helpdesk/navigation.html:31 msgid "Submit A Ticket" msgstr "" #: templates/helpdesk/navigation.html:35 msgid "Log In" msgstr "" #: templates/helpdesk/public_change_language.html:2 #: templates/helpdesk/public_homepage.html:21 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "" #: templates/helpdesk/public_change_language.html:5 msgid "Change the display language" msgstr "" #: templates/helpdesk/public_homepage.html:6 msgid "Knowledgebase Articles" msgstr "" #: templates/helpdesk/public_homepage.html:29 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "" #: templates/helpdesk/public_homepage.html:33 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "Voir un Ticket" #: templates/helpdesk/public_homepage.html:39 msgid "Submit a Ticket" msgstr "Soumettre un Ticket" #: templates/helpdesk/public_homepage.html:41 msgid "" "All fields are required. Please provide as descriptive a title and " "description as possible." msgstr "Tous les champs sont requis. Veuillez fournir un titre et une description aussi complète que possible." #: templates/helpdesk/public_homepage.html:67 msgid "Please use button at upper right to login first." msgstr "Veuillez utiliser le boutton en haut à droite pour vous connecter." #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "Impossible d'ouvrir le ticket" #: templates/helpdesk/public_spam.html:6 msgid "" "

Sorry, but there has been an error trying to submit your ticket.

\n" "\n" "

Our system has marked your submission as spam, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.

\n" "\n" "

We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.

\n" msgstr "" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "Erreur :" #: templates/helpdesk/public_view_ticket.html:8 #, python-format msgid "Queue: %(queue_name)s" msgstr "" #: templates/helpdesk/public_view_ticket.html:11 #: templates/helpdesk/ticket_desc_table.html:16 msgid "Submitted On" msgstr "Soumis le" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept" msgstr "Accepter" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:74 msgid "Accept and Close" msgstr "Accepter et Fermer" #: templates/helpdesk/public_view_ticket.html:55 #: templates/helpdesk/ticket.html:64 msgid "Follow-Ups" msgstr "" #: templates/helpdesk/public_view_ticket.html:63 #: templates/helpdesk/ticket.html:92 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "" #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "Rapports & Statistiques" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "" #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "Rapports par Utilisateur" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "par Priorité" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr "par File" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "par Status" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "par Mois" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "Rapports par File" #: templates/helpdesk/report_output.html:19 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "" #: templates/helpdesk/report_output.html:21 msgid "Select Query:" msgstr "Selectionnez une requête :" #: templates/helpdesk/report_output.html:26 msgid "Filter Report" msgstr "" #: templates/helpdesk/report_output.html:29 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "" #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "Un résumé de vos tickets ouverts - utile pour être alerté lorsqu'un nouveau ticket arrive pour vous" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "Dernière activité" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" #: templates/helpdesk/rss_list.html:22 msgid "Per-Queue Feeds" msgstr "Flux par File" #: templates/helpdesk/rss_list.html:23 msgid "All Open Tickets" msgstr "Tous les tickets ouverts" #: templates/helpdesk/rss_list.html:27 msgid "Open Tickets" msgstr "Tickets Ouverts" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "Modifier les paramètres systèmes" #: templates/helpdesk/system_settings.html:5 msgid "" "\n" "

System Settings

\n" "\n" "

The following items can be maintained by you or other superusers:

" msgstr "" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "" #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "Attacher un autre fichier" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197 msgid "Add Another File" msgstr "Ajouter un autre fichier" #: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81 msgid "Private" msgstr "Privé" #: templates/helpdesk/ticket.html:111 msgid "Respond to this ticket" msgstr "Répondre à ce ticket" #: templates/helpdesk/ticket.html:118 msgid "Use a Pre-set Reply" msgstr "Utiliser une réponse pré-enregistré" #: templates/helpdesk/ticket.html:120 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" #: templates/helpdesk/ticket.html:123 msgid "Comment / Resolution" msgstr "" #: templates/helpdesk/ticket.html:125 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" #: templates/helpdesk/ticket.html:128 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "" #: templates/helpdesk/ticket.html:158 msgid "Is this update public?" msgstr "" #: templates/helpdesk/ticket.html:160 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "" #: templates/helpdesk/ticket.html:164 msgid "Change Further Details »" msgstr "" #: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55 #: templates/helpdesk/ticket_list.html:87 #: templates/helpdesk/ticket_list.html:199 msgid "Owner" msgstr "" #: templates/helpdesk/ticket.html:174 msgid "Unassign" msgstr "" #: templates/helpdesk/ticket.html:190 msgid "Attach File(s) »" msgstr "" #: templates/helpdesk/ticket.html:196 msgid "Attach a File" msgstr "" #: templates/helpdesk/ticket.html:204 msgid "Update This Ticket" msgstr "" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

\n" "\n" "

You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Unhold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:11 msgid "Hold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:13 #, python-format msgid "Queue: %(queue)s" msgstr "" #: templates/helpdesk/ticket_desc_table.html:21 msgid "Assigned To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:27 msgid "Ignore" msgstr "" #: templates/helpdesk/ticket_desc_table.html:36 msgid "Copies To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "Manage" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "" "Click here to add / remove people who should receive an e-mail whenever this" " ticket is updated." msgstr "" #: templates/helpdesk/ticket_desc_table.html:48 msgid "Dependencies" msgstr "" #: templates/helpdesk/ticket_desc_table.html:50 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: templates/helpdesk/ticket_desc_table.html:51 msgid "Remove Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:54 msgid "This ticket has no dependencies." msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "Add Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:56 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "" #: templates/helpdesk/ticket_list.html:2 msgid "Ticket Listing" msgstr "" #: templates/helpdesk/ticket_list.html:41 msgid "Query Options" msgstr "" #: templates/helpdesk/ticket_list.html:43 msgid "Save This Query" msgstr "" #: templates/helpdesk/ticket_list.html:51 msgid "Change Query" msgstr "" #: templates/helpdesk/ticket_list.html:54 #: templates/helpdesk/ticket_list.html:69 msgid "Sorting" msgstr "" #: templates/helpdesk/ticket_list.html:58 #: templates/helpdesk/ticket_list.html:137 msgid "Keywords" msgstr "" #: templates/helpdesk/ticket_list.html:59 msgid "Date Range" msgstr "" #: templates/helpdesk/ticket_list.html:90 msgid "Reverse" msgstr "" #: templates/helpdesk/ticket_list.html:92 msgid "Ordering applied to tickets" msgstr "" #: templates/helpdesk/ticket_list.html:97 msgid "Owner(s)" msgstr "" #: templates/helpdesk/ticket_list.html:101 msgid "(ME)" msgstr "" #: templates/helpdesk/ticket_list.html:105 msgid "Ctrl-Click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:110 msgid "Queue(s)" msgstr "" #: templates/helpdesk/ticket_list.html:111 #: templates/helpdesk/ticket_list.html:117 #: templates/helpdesk/ticket_list.html:131 msgid "Ctrl-click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:116 msgid "Status(es)" msgstr "" #: templates/helpdesk/ticket_list.html:122 msgid "Date (From)" msgstr "" #: templates/helpdesk/ticket_list.html:123 msgid "Date (To)" msgstr "" #: templates/helpdesk/ticket_list.html:124 msgid "Use YYYY-MM-DD date format, eg 2011-05-29" msgstr "" #: templates/helpdesk/ticket_list.html:130 msgid "Tag(s)" msgstr "" #: templates/helpdesk/ticket_list.html:138 msgid "" "Keywords are case-insensitive, and will be looked for in the title, body and" " submitter fields." msgstr "" #: templates/helpdesk/ticket_list.html:142 msgid "Apply Filter" msgstr "" #: templates/helpdesk/ticket_list.html:144 #, python-format msgid "You are currently viewing saved query %(query_name)s." msgstr "" #: templates/helpdesk/ticket_list.html:147 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "" #: templates/helpdesk/ticket_list.html:154 #: templates/helpdesk/ticket_list.html:169 msgid "Save Query" msgstr "" #: templates/helpdesk/ticket_list.html:160 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" #: templates/helpdesk/ticket_list.html:162 msgid "Shared?" msgstr "" #: templates/helpdesk/ticket_list.html:163 msgid "Yes, share this query with other users." msgstr "" #: templates/helpdesk/ticket_list.html:164 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" #: templates/helpdesk/ticket_list.html:176 msgid "Use Saved Query" msgstr "" #: templates/helpdesk/ticket_list.html:178 msgid "Query" msgstr "" #: templates/helpdesk/ticket_list.html:183 msgid "Run Query" msgstr "" #: templates/helpdesk/ticket_list.html:213 msgid "No Tickets Match Your Selection" msgstr "" #: templates/helpdesk/ticket_list.html:219 msgid "Previous" msgstr "" #: templates/helpdesk/ticket_list.html:223 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "" #: templates/helpdesk/ticket_list.html:227 msgid "Next" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "Select:" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "None" msgstr "" #: templates/helpdesk/ticket_list.html:232 msgid "Inverse" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "With Selected Tickets:" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Take (Assign to me)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Don't Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Close (Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Assign To" msgstr "" #: templates/helpdesk/ticket_list.html:234 msgid "Nobody (Unassign)" msgstr "" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "" #: templates/helpdesk/user_settings.html:14 msgid "" "\n" "

User Settings

\n" "\n" "

Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.

\n" msgstr "" #: templates/helpdesk/user_settings.html:29 msgid "Save Options" msgstr "" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

\n" "\n" "

Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "" #: templates/helpdesk/registration/login.html:9 #: templates/helpdesk/registration/login.html:21 msgid "Login" msgstr "" #: templates/helpdesk/registration/login.html:11 msgid "" "To log in and begin responding to cases, simply enter your username and " "password below." msgstr "" #: templates/helpdesk/registration/login.html:14 msgid "Your username and password didn't match. Please try again." msgstr "" #: templates/helpdesk/registration/login.html:16 msgid "Username" msgstr "" #: templates/helpdesk/registration/login.html:18 msgid "Password" msgstr "" #: views/feeds.py:35 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "Helpdesk: Ticket ouvert pour %(username)s dans la file d'attente %(queue)s " #: views/feeds.py:40 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "Helpdesk: Tickets ouverts pour %(username)s " #: views/feeds.py:46 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s dans la file d'attente %(queue)s " #: views/feeds.py:51 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s" #: views/feeds.py:98 msgid "Helpdesk: Unassigned Tickets" msgstr "Helpdesk: Tickets Non assignés" #: views/feeds.py:99 msgid "Unassigned Open and Reopened tickets" msgstr "Tickets Ouverts et Ré-ouverts Non-assignés" #: views/feeds.py:124 msgid "Helpdesk: Recent Followups" msgstr "Helpdesk: Suivis Récents" #: views/feeds.py:125 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "Suivis récents, tels que réponses e-mail, commentaires, pièces-jointes et solutions" #: views/feeds.py:140 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "Helpdesk: Tickets Ouverts dans la file d'attente %(queue)s" #: views/feeds.py:145 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "Tickets Ouverts et Ré-ouverts dans la file d'attente %(queue)s" #: views/public.py:91 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "Ticket ID ou adresse e-mail invalide. Veuillez essayer de nouveau." #: views/public.py:109 msgid "Submitter accepted resolution and closed ticket" msgstr "L'émetteur a accepté la solution et fermé le ticket." #: views/staff.py:215 msgid "Accepted resolution and closed ticket" msgstr "Solution acceptée et ticket fermé" #: views/staff.py:243 msgid "Sorry, you need to login to do that." msgstr "Désolé, vous devez vous identifier pour cette action." #: views/staff.py:291 #, python-format msgid "Assigned to %(username)s" msgstr "Assigné à %(username)s " #: views/staff.py:314 msgid "Updated" msgstr "Mis à jour" #: views/staff.py:491 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "Assigné à %(username)s en mise à jour en masse" #: views/staff.py:496 msgid "Unassigned in bulk update" msgstr "Non assigné en mise à jour en masse" #: views/staff.py:501 views/staff.py:506 msgid "Closed in bulk update" msgstr "Fermé pendant mise à jour en masse" #: views/staff.py:727 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "

Note: Votre recherche par mot clé est sensible à la casse à cause de votre base de données. Cela signifie que la recherche ne sera pas exacte. En passant à un système de base de données différents, la recherche sera plus efficace! Pour plus d'informations, lisez la documentation de Django sur la recherche de chaîne avec SQLite ." #: views/staff.py:840 msgid "Ticket taken off hold" msgstr "Ticket repris" #: views/staff.py:843 msgid "Ticket placed on hold" msgstr "Ticket mis en pause" #: views/staff.py:911 msgid "Jan" msgstr "Jan" #: views/staff.py:912 msgid "Feb" msgstr "Fév" #: views/staff.py:913 msgid "Mar" msgstr "Mars" #: views/staff.py:914 msgid "Apr" msgstr "Avr" #: views/staff.py:915 msgid "May" msgstr "Mai" #: views/staff.py:916 msgid "Jun" msgstr "Juin" #: views/staff.py:917 msgid "Jul" msgstr "Juil" #: views/staff.py:918 msgid "Aug" msgstr "Août" #: views/staff.py:919 msgid "Sep" msgstr "Sept" #: views/staff.py:920 msgid "Oct" msgstr "Oct" #: views/staff.py:921 msgid "Nov" msgstr "Nov" #: views/staff.py:922 msgid "Dec" msgstr "Déc" #: views/staff.py:948 msgid "User by Priority" msgstr "Utilisateur par Priorité" #: views/staff.py:954 msgid "User by Queue" msgstr "Utilisateur par File" #: views/staff.py:960 msgid "User by Status" msgstr "Utilisateur par État" #: views/staff.py:966 msgid "User by Month" msgstr "Utilisateurs par Mois" #: views/staff.py:972 msgid "Queue by Priority" msgstr "File par Priorité" #: views/staff.py:978 msgid "Queue by Status" msgstr "File par État" #: views/staff.py:984 msgid "Queue by Month" msgstr "File par Mois"