# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Translators: # Alexandre Papin , 2013 # Alex Garel , 2012 # Antoine Nguyen , 2014,2016 # Etienne Desgagné , 2015 # yaap , 2012 # kolin22 , 2011 # Paul Guichon , 2015 # Ross Poulton , 2011,2015 msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2014-07-26 14:14+0200\n" "PO-Revision-Date: 2016-06-07 12:22+0000\n" "Last-Translator: Antoine Nguyen \n" "Language-Team: French (http://www.transifex.com/rossp/django-helpdesk/language/fr/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: fr\n" "Plural-Forms: nplurals=2; plural=(n > 1);\n" #: forms.py:128 forms.py:328 models.py:190 models.py:267 #: templates/helpdesk/dashboard.html:15 templates/helpdesk/dashboard.html:58 #: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:100 #: templates/helpdesk/dashboard.html:124 templates/helpdesk/rss_list.html:24 #: templates/helpdesk/ticket_list.html:69 #: templates/helpdesk/ticket_list.html:88 #: templates/helpdesk/ticket_list.html:225 views/staff.py:1032 #: views/staff.py:1038 views/staff.py:1044 views/staff.py:1050 msgid "Queue" msgstr "File d'attente" #: forms.py:137 msgid "Summary of the problem" msgstr "Résumé du problème" #: forms.py:142 msgid "Submitter E-Mail Address" msgstr "Adresse e-mail de l'émetteur" #: forms.py:144 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "Cette adresse e-mail recevra des copies de toutes les mises à jour publiques de ce ticket." #: forms.py:150 msgid "Description of Issue" msgstr "Description du problème" #: forms.py:157 msgid "Case owner" msgstr "Propriétaire du cas" #: forms.py:158 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "Si vous sélectionnez un autre propriétaire que vous-même, il lui sera immédiatement envoyé par courriel les détails de ce billet." #: forms.py:166 models.py:327 management/commands/escalate_tickets.py:154 #: templates/helpdesk/public_view_ticket.html:23 #: templates/helpdesk/ticket.html:184 #: templates/helpdesk/ticket_desc_table.html:47 #: templates/helpdesk/ticket_list.html:94 views/staff.py:429 msgid "Priority" msgstr "Priorité" #: forms.py:167 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "Veuillez choisir une priorité avec attention. En cas de doute, laisser sur '3'." #: forms.py:174 forms.py:365 models.py:335 templates/helpdesk/ticket.html:186 #: views/staff.py:439 msgid "Due on" msgstr "Résolution souhaitée le " #: forms.py:186 forms.py:370 msgid "Attach File" msgstr "Joindre un fichier" #: forms.py:187 forms.py:371 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "Vous pouvez joindre un fichier tel qu'un document ou une capture d'écran pour ce ticket." #: forms.py:240 msgid "Ticket Opened" msgstr "Billet ouvert" #: forms.py:247 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "Billet ouvert et assigné à %(name)s" #: forms.py:337 msgid "Summary of your query" msgstr "Résumé de votre requête" #: forms.py:342 msgid "Your E-Mail Address" msgstr "Votre adresse e-mail" #: forms.py:343 msgid "We will e-mail you when your ticket is updated." msgstr "Nous vous enverrons un e-mail dès que votre billet sera mis à jour." #: forms.py:348 msgid "Description of your issue" msgstr "Description de votre problème" #: forms.py:350 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "Soyez aussi précis que possible dans votre description, renseignez chaque détails dont nous pourrions avoir besoin pour traiter votre requête." #: forms.py:358 msgid "Urgency" msgstr "Urgence" #: forms.py:359 msgid "Please select a priority carefully." msgstr "Veuillez choisir une priorité avec attention." #: forms.py:419 msgid "Ticket Opened Via Web" msgstr "Billet ouvert via le Web" #: forms.py:486 msgid "Show Ticket List on Login?" msgstr "Afficher la liste des billets lors de la connexion?" #: forms.py:487 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "Afficher la liste des billets lors de la connexion ? Dans le cas contraire, le tableau de bord sera affiché." #: forms.py:492 msgid "E-mail me on ticket change?" msgstr "M'envoyer un e-mail lors de changement pour le ticket?" #: forms.py:493 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "Si vous êtes le propriétaire d'un ticket et que le ticket est modifié via le web par quelqu'un d'autre, voulez-vous recevoir un courriel?" #: forms.py:498 msgid "E-mail me when assigned a ticket?" msgstr "M'envoyer un courriel lorsqu'on m'assigne un ticket?" #: forms.py:499 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "Si vous êtes affecté à un ticket via le web, voulez-vous recevoir un courriel?" #: forms.py:504 msgid "E-mail me when a ticket is changed via the API?" msgstr "M'envoyer un courriel lorsqu'un ticket est modifié via l'API?" #: forms.py:505 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "Si un ticket est modifié par l'API, voulez-vous recevoir un courriel?" #: forms.py:510 msgid "Number of tickets to show per page" msgstr "Nombre de tickets à afficher par page" #: forms.py:511 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "Combien de tickets voulez-vous voir sur la page Liste des Tickets?" #: forms.py:518 msgid "Use my e-mail address when submitting tickets?" msgstr "Utiliser mon adresse e-mail lors de la soumission des tickets?" #: forms.py:519 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "Quand vous soumettez un ticket, voulez-vous d'utiliser automatiquement votre adresse e-mail comme adresse d'émetteur? Vous pouvez taper une autre adresse e-mail lors de la saisie du ticket en cas de besoin, cette option ne modifie que la valeur par défaut." #: models.py:35 models.py:261 models.py:503 models.py:817 models.py:853 #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket.html:178 templates/helpdesk/ticket_list.html:85 #: templates/helpdesk/ticket_list.html:225 views/staff.py:419 msgid "Title" msgstr "Titre" #: models.py:40 models.py:822 models.py:1206 msgid "Slug" msgstr "Slug" #: models.py:41 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "Ce slug est utilisé lors de la construction des ID tickets. Une fois définie, éssayez de ne pas le changer ou les email risquent de ne plus fonctionner" #: models.py:46 models.py:1054 models.py:1129 models.py:1203 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "Adresse E-Mail" #: models.py:49 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "Tous les e-mails sortants pour cette file d'attente utiliseront cette adresse e-mail. Si vous utilisez IMAP ou POP3, ce doit être l'adresse e-mail pour cette boîte aux lettres." #: models.py:55 models.py:794 msgid "Locale" msgstr "Localisation" #: models.py:59 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "Localisation de cette file d'attente. Toute la correspondance dans cette file sera dans cette langue." #: models.py:63 msgid "Allow Public Submission?" msgstr "Autoriser la publication publique?" #: models.py:66 msgid "Should this queue be listed on the public submission form?" msgstr "Cette file d'attente doit-elle être listée dans le formulaire public de soumission ?" #: models.py:71 msgid "Allow E-Mail Submission?" msgstr "Autoriser la publication E-Mail?" #: models.py:74 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "Voulez-vous du relever la boîte e-mail ci-dessous pour la création de nouveaux tickets?" #: models.py:79 msgid "Escalation Days" msgstr "Jours d'augmentation des priorités." #: models.py:82 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "Pour les tickets qui ne sont pas affectés, à quelle fréquence souhaitez-vous augmenter leur priorité? Mettre à 0 pour pas d'augmentation." #: models.py:87 msgid "New Ticket CC Address" msgstr "Nouvelle adresse \"copie à\" pour ce ticket" #: models.py:91 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "Chaque adresse mail saisie ici recevra une notification pour chaque ticket nouvellement créé dans cette file. Entrez une liste d'adresses mails séparées par des virgules." #: models.py:97 msgid "Updated Ticket CC Address" msgstr "Adresse \"copie à\" du ticket mise à jour" #: models.py:101 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "Chaque adresse mail saisie ici recevra une notification pour toute activité dans cette file (création de ticket, fermeture de ticket, mise à jour, changement de propriétaire, etc.). Entrez une liste d'adresses mails séparées par des virgules." #: models.py:108 msgid "E-Mail Box Type" msgstr "Type de boites mail" #: models.py:110 msgid "POP 3" msgstr "POP 3" #: models.py:110 msgid "IMAP" msgstr "IMAP" #: models.py:113 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "Type de serveur mail pour la création automatique de tickets depuis une boîte aux lettres - POP3 et IMAP sont supportés." #: models.py:118 msgid "E-Mail Hostname" msgstr "E-Mail Hostname" #: models.py:122 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "Votre adresse de serveur e-mail - soit le nom de domaine ou adresse IP. Peut être \"localhost\"." #: models.py:127 msgid "E-Mail Port" msgstr "E-Mail Port" #: models.py:130 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "Numéro de port à utiliser pour accéder aux e-mails. Par défaut, POP3 utilise le \"110\", et IMAP le \"143\". Cela peut différer sur certains serveurs. Laissez le champ vide pour utiliser les paramètres par défaut." #: models.py:136 msgid "Use SSL for E-Mail?" msgstr "Utiliser SSL pour les E-Mail?" #: models.py:139 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "Que ce soit pour utiliser SSL pour IMAP ou POP3 - les ports par défaut lorsque vous utilisez SSL sont 993 pour IMAP et 995 pour POP3." #: models.py:144 msgid "E-Mail Username" msgstr "Nom d'utilisateur E-Mail" #: models.py:148 msgid "Username for accessing this mailbox." msgstr "Nom d'utilisateur pour accéder à cette boîte aux lettres." #: models.py:152 msgid "E-Mail Password" msgstr "Mot de passe E-Mail" #: models.py:156 msgid "Password for the above username" msgstr "Mot de passe pour le nom d'utilisateur ci-dessus" #: models.py:160 msgid "IMAP Folder" msgstr "Dossier IMAP" #: models.py:164 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "Si vous utilisez IMAP, à partir de quel dossier souhaitez-vous extraire les messages? Cela vous permet d'utiliser un compte IMAP pour plusieurs files d'attente, en filtrant les messages sur votre serveur IMAP dans des dossiers distincts. Par défaut: INBOX." #: models.py:171 msgid "E-Mail Check Interval" msgstr "Périodicité de la vérification des e-mail." #: models.py:172 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "A quelle fréquence voulez vous vérifier cette boîte aux lettres? (En minutes)" #: models.py:191 templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "Files d'attente" #: models.py:245 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:138 msgid "Open" msgstr "Ouvert" #: models.py:246 templates/helpdesk/ticket.html:144 #: templates/helpdesk/ticket.html.py:150 templates/helpdesk/ticket.html:155 #: templates/helpdesk/ticket.html.py:159 msgid "Reopened" msgstr "Réouvert" #: models.py:247 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:139 templates/helpdesk/ticket.html.py:145 #: templates/helpdesk/ticket.html:151 msgid "Resolved" msgstr "Résolu" #: models.py:248 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:140 templates/helpdesk/ticket.html.py:146 #: templates/helpdesk/ticket.html:152 templates/helpdesk/ticket.html.py:156 msgid "Closed" msgstr "Fermé" #: models.py:249 templates/helpdesk/ticket.html:141 #: templates/helpdesk/ticket.html.py:147 templates/helpdesk/ticket.html:160 msgid "Duplicate" msgstr "Doublon" #: models.py:253 msgid "1. Critical" msgstr "1. Critique" #: models.py:254 msgid "2. High" msgstr "2. Haut" #: models.py:255 msgid "3. Normal" msgstr "3. Normal" #: models.py:256 msgid "4. Low" msgstr "4. Faible" #: models.py:257 msgid "5. Very Low" msgstr "5. Très faible" #: models.py:271 templates/helpdesk/dashboard.html:100 #: templates/helpdesk/ticket_list.html:82 #: templates/helpdesk/ticket_list.html:225 msgid "Created" msgstr "Créé le" #: models.py:273 msgid "Date this ticket was first created" msgstr "Date de création du ticket" #: models.py:277 msgid "Modified" msgstr "Mis à jour" #: models.py:279 msgid "Date this ticket was most recently changed." msgstr "Dernière date de modification de ce ticket." #: models.py:283 templates/helpdesk/public_view_ticket.html:18 #: templates/helpdesk/ticket_desc_table.html:42 msgid "Submitter E-Mail" msgstr "E-mail de l’Émetteur" #: models.py:286 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "L'émetteur recevra un e-mail pour tous les suivis pour cette tâche." #: models.py:295 msgid "Assigned to" msgstr "Assigné à" #: models.py:299 templates/helpdesk/dashboard.html:58 #: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket_list.html:70 #: templates/helpdesk/ticket_list.html:91 #: templates/helpdesk/ticket_list.html:225 msgid "Status" msgstr "État" #: models.py:305 msgid "On Hold" msgstr "En attente" #: models.py:308 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Si un ticket est en attente, sa priorité ne sera pas automatiquement augmentée." #: models.py:313 models.py:826 templates/helpdesk/public_view_ticket.html:41 #: templates/helpdesk/ticket_desc_table.html:19 msgid "Description" msgstr "Description" #: models.py:316 msgid "The content of the customers query." msgstr "Contenu de la requête des clients." #: models.py:320 templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Resolution" msgstr "Solution" #: models.py:323 msgid "The resolution provided to the customer by our staff." msgstr "La solution fournies au client par notre personnel." #: models.py:331 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Priorité la plus élevée , 5 = faible priorité" #: models.py:344 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "La date à laquelle la priorité de ce ticket à été dernièrement augmentée - mise à jour automatiquement par la direction / commandes / escalate_tickets.py." #: models.py:353 templates/helpdesk/ticket_desc_table.html:38 #: views/feeds.py:95 views/feeds.py:121 views/feeds.py:173 views/staff.py:376 msgid "Unassigned" msgstr "Non assigné" #: models.py:392 msgid " - On Hold" msgstr " - En attente" #: models.py:394 msgid " - Open dependencies" msgstr "Dépendance ouverte" #: models.py:448 models.py:494 models.py:1117 models.py:1280 models.py:1309 #: templates/helpdesk/public_homepage.html:78 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Ticket" #: models.py:449 templates/helpdesk/navigation.html:17 #: templates/helpdesk/ticket_list.html:2 #: templates/helpdesk/ticket_list.html:224 msgid "Tickets" msgstr "Tickets" #: models.py:498 models.py:738 models.py:1047 models.py:1200 msgid "Date" msgstr "Date" #: models.py:510 views/staff.py:390 msgid "Comment" msgstr "Commentaire" #: models.py:516 msgid "Public" msgstr "Public" #: models.py:519 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "Les tickets publics sont visibles par l'émetteur et l'ensemble du personnel, mais les billets non-public ne peuvent être vus que par le personnel." #: models.py:527 models.py:922 models.py:1125 views/staff.py:1008 #: views/staff.py:1014 views/staff.py:1020 views/staff.py:1026 msgid "User" msgstr "Utilisateur" #: models.py:531 templates/helpdesk/ticket.html:135 msgid "New Status" msgstr "Nouvel état" #: models.py:535 msgid "If the status was changed, what was it changed to?" msgstr "Si l'état a été modifié, en quoi l'a-t-il été?" #: models.py:542 models.py:566 models.py:628 msgid "Follow-up" msgstr "Suivi" #: models.py:543 msgid "Follow-ups" msgstr "Suivis" #: models.py:570 models.py:1285 msgid "Field" msgstr "Champ" #: models.py:575 msgid "Old Value" msgstr "Ancienne valeur" #: models.py:581 msgid "New Value" msgstr "Nouvelle valeur" #: models.py:589 msgid "removed" msgstr "retiré" #: models.py:591 #, python-format msgid "set to %s" msgstr "défini à %s" #: models.py:593 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "changé de \"%(old_value)s\" à \"%(new_value)s\"" #: models.py:600 msgid "Ticket change" msgstr "Changement de ticket" #: models.py:601 msgid "Ticket changes" msgstr "Changements de ticket" #: models.py:632 msgid "File" msgstr "Fichier" #: models.py:637 msgid "Filename" msgstr "Nom de fichier" #: models.py:642 msgid "MIME Type" msgstr "Type MIME" #: models.py:647 msgid "Size" msgstr "Taille" #: models.py:648 msgid "Size of this file in bytes" msgstr "Poids de ce fichier en octets" #: models.py:665 msgid "Attachment" msgstr "Pièce jointe" #: models.py:666 msgid "Attachments" msgstr "Pièces jointes" #: models.py:685 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "Laissez vide pour permettre à cette réponse d'être utilisée pour toutes les files d'attente, ou sélectionner les files d'attente auxquelles vous souhaitez limiter cette réponse." #: models.py:690 models.py:733 models.py:1042 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Nom" #: models.py:692 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "Seulement utilisé pour aider les utilisateurs à choisir une réponse - n'est pas afficher pour l'utilisateur." #: models.py:697 msgid "Body" msgstr "Body" #: models.py:698 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "Context disponible: {{ ticket }} - objet du ticket (eg {{ ticket.title }}); {{ queue }} - La file d'attente; et {{ user }} - l'utilisateur courant." #: models.py:705 msgid "Pre-set reply" msgstr "Réponse préétablie" #: models.py:706 msgid "Pre-set replies" msgstr "Réponse préétablie" #: models.py:727 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "Booléen (case à cocher oui / non)" #: models.py:739 msgid "Date on which escalation should not happen" msgstr "Jours exclus du processus d'augmentation des priorités" #: models.py:746 msgid "Escalation exclusion" msgstr "Exclusion priorités" #: models.py:747 msgid "Escalation exclusions" msgstr "Exclusion priorités" #: models.py:760 msgid "Template Name" msgstr "Nom du template" #: models.py:765 msgid "Subject" msgstr "Sujet" #: models.py:767 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "Cela sera préfixé avec \"[ticket.ticket] ticket.title\". Nous vous recommandons quelque chose de simple comme \"(Mis à jour\") ou \"(Fermé)\" - le même contexte est disponible en plain_text, ci-dessous." #: models.py:773 msgid "Heading" msgstr "Titre" #: models.py:775 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "Dans les e-mails HTML, ce sera le titre en haut de l'email - le même contexte est disponible dans le mode plain_text, ci-dessous." #: models.py:781 msgid "Plain Text" msgstr "Plain Text" #: models.py:782 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "Le contexte disponible inclue {{ ticket }}, {{ queue }}, et suivant le temps passé: {{ resolution }} ou {{ comment }}." #: models.py:788 msgid "HTML" msgstr "HTML" #: models.py:789 msgid "The same context is available here as in plain_text, above." msgstr "Le même contexte est disponible ici comme dans plain_text, ci-dessus." #: models.py:798 msgid "Locale of this template." msgstr "Langue de ce modèle." #: models.py:806 msgid "e-mail template" msgstr "Modèle d'e-mail" #: models.py:807 msgid "e-mail templates" msgstr "Modèles d'e-mail" #: models.py:834 msgid "Knowledge base category" msgstr "Catégorie de la base de connaissance" #: models.py:835 msgid "Knowledge base categories" msgstr "Catégories de la base de connaissance" #: models.py:849 templates/helpdesk/kb_index.html:11 #: templates/helpdesk/public_homepage.html:11 msgid "Category" msgstr "Catégorie" #: models.py:858 msgid "Question" msgstr "Question" #: models.py:862 msgid "Answer" msgstr "Réponse" #: models.py:866 msgid "Votes" msgstr "Votes" #: models.py:867 msgid "Total number of votes cast for this item" msgstr "Nombre total de suffrages exprimés pour cet article" #: models.py:872 msgid "Positive Votes" msgstr "Votes positifs" #: models.py:873 msgid "Number of votes for this item which were POSITIVE." msgstr "Nombre de votes pour cet article qui ont été positifs." #: models.py:878 msgid "Last Updated" msgstr "Dernière mise à jour" #: models.py:879 msgid "The date on which this question was most recently changed." msgstr "La date à laquelle cette question a été la plus récemment modifiées." #: models.py:893 msgid "Unrated" msgstr "Non évalué" #: models.py:901 msgid "Knowledge base item" msgstr "Élément de la base de connaissance" #: models.py:902 msgid "Knowledge base items" msgstr "Éléments de la base de connaissance" #: models.py:926 templates/helpdesk/ticket_list.html:170 msgid "Query Name" msgstr "Nom de la requête" #: models.py:928 msgid "User-provided name for this query" msgstr "Nom de requête fournie par l'utilisateur" #: models.py:932 msgid "Shared With Other Users?" msgstr "Partager avec d'autres utilisateurs?" #: models.py:935 msgid "Should other users see this query?" msgstr "Les autres utilisateurs peuvent-ils voir cette requête?" #: models.py:939 msgid "Search Query" msgstr "Requête de recherche" #: models.py:940 msgid "Pickled query object. Be wary changing this." msgstr "Objets de requête. Changement non recommandé." #: models.py:950 msgid "Saved search" msgstr "Recherche sauvegardée" #: models.py:951 msgid "Saved searches" msgstr "Recherches sauvegardées" #: models.py:966 msgid "Settings Dictionary" msgstr "Préférences de dictionnaire" #: models.py:967 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "Il s'agit d'une représentation codée en base64 d'un dictionnaire Python. Ne pas modifier ce champ par l'admin." #: models.py:993 msgid "User Setting" msgstr "Paramètre utilisateur" #: models.py:994 templates/helpdesk/navigation.html:37 #: templates/helpdesk/user_settings.html:6 msgid "User Settings" msgstr "Paramètres Utilisateurs" #: models.py:1036 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "Laissez vide cet e-mail pour qu'il soit ignoré par toutes les files d'attente, ou sélectionner les files d'attente qui doivent ignorer cet e-mail." #: models.py:1048 msgid "Date on which this e-mail address was added" msgstr "Date à laquelle cette adresse e-mail a été ajouté" #: models.py:1056 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "Entrez une adresse e-mail complète, ou des parties avec des caractères génériques, par exemple *@domain.com ou postmaster@*." #: models.py:1061 msgid "Save Emails in Mailbox?" msgstr "Sauvegarder les e-mails dans la boîte aux lettres?" #: models.py:1064 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "Voulez-vous enregistrer les courriels provenant de cette adresse dans la boîte aux lettres? Si ce n'est pas cochée, les e-mails de cette adresse seront supprimés." #: models.py:1101 msgid "Ignored e-mail address" msgstr "Adresse e-mail ignorée" #: models.py:1102 msgid "Ignored e-mail addresses" msgstr "Adresses e-mail ignorées" #: models.py:1124 msgid "User who wishes to receive updates for this ticket." msgstr "Utilisateurs qui désirent recevoir les mises à jour pour ce ticket." #: models.py:1132 msgid "For non-user followers, enter their e-mail address" msgstr "Pour des non-utilisateurs suivant les tickets, entrer leur adresse e-mail." #: models.py:1136 msgid "Can View Ticket?" msgstr "Est-il possible de voir le ticket?" #: models.py:1138 msgid "Can this CC login to view the ticket details?" msgstr "Le destinataire en copie peut-il se connecter pour voir les détails du ticket?" #: models.py:1142 msgid "Can Update Ticket?" msgstr "Est-il possible de mettre à jour le ticket?" #: models.py:1144 msgid "Can this CC login and update the ticket?" msgstr "Le destinataire en copie peut-il se connecter et mettre à jour le ticket?" #: models.py:1175 msgid "Field Name" msgstr "Nom du champ" #: models.py:1176 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "Utilisé dans la base de données et dans les coulisses. Doit être unique et se composer de lettres minuscules sans ponctuation." #: models.py:1181 msgid "Label" msgstr "Label" #: models.py:1183 msgid "The display label for this field" msgstr "Le label affiché pour ce champ" #: models.py:1187 msgid "Help Text" msgstr "Texte d'aide" #: models.py:1188 msgid "Shown to the user when editing the ticket" msgstr "Montré à l'utilisateur lors de l'édition du ticket" #: models.py:1194 msgid "Character (single line)" msgstr "Caractère (une seule ligne)" #: models.py:1195 msgid "Text (multi-line)" msgstr "Texte (multi-ligne)" #: models.py:1196 msgid "Integer" msgstr "Entier" #: models.py:1197 msgid "Decimal" msgstr "Décimal" #: models.py:1198 msgid "List" msgstr "Liste" #: models.py:1199 msgid "Boolean (checkbox yes/no)" msgstr "Booléen (case à cocher oui / non)" #: models.py:1201 msgid "Time" msgstr "Heure" #: models.py:1202 msgid "Date & Time" msgstr "Date & Heure" #: models.py:1204 msgid "URL" msgstr "URL" #: models.py:1205 msgid "IP Address" msgstr "Adresse IP" #: models.py:1210 msgid "Data Type" msgstr "Type de données" #: models.py:1212 msgid "Allows you to restrict the data entered into this field" msgstr "Permet de restreindre les données saisies dans ce domaine" #: models.py:1217 msgid "Maximum Length (characters)" msgstr "Longueur maximale (caractères)" #: models.py:1223 msgid "Decimal Places" msgstr "Décimales" #: models.py:1224 msgid "Only used for decimal fields" msgstr "Utilisé uniquement pour les champs décimaux" #: models.py:1230 msgid "Add empty first choice to List?" msgstr "Ajouter un premier choix à la liste ?" #: models.py:1232 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces" " that the user makes an active choice." msgstr "Seulement pour la liste: ajoute une première entrée vide dans la liste des choix, ce qui impose à l'utilisateur de faire un choix actif." #: models.py:1236 msgid "List Values" msgstr "Valeurs de la liste" #: models.py:1237 msgid "For list fields only. Enter one option per line." msgstr "Pour les champs de la liste seulement. Entrez une option par ligne." #: models.py:1243 msgid "Ordering" msgstr "Commande" #: models.py:1244 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "Les plus petits nombres sont affichés en premiers ; les plus élevés sont listés après." #: models.py:1258 msgid "Required?" msgstr "Requis?" #: models.py:1259 msgid "Does the user have to enter a value for this field?" msgstr "L'utilisateur doit-il entrer une valeur pour ce champ?" #: models.py:1263 msgid "Staff Only?" msgstr "Equipe uniquement?" #: models.py:1264 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "Si cette option est cochée, le formulaire de soumission public ne pourra pas afficher ce champs" #: models.py:1273 msgid "Custom field" msgstr "Champ personnalisé" #: models.py:1274 msgid "Custom fields" msgstr "Champs personnalisés" #: models.py:1297 msgid "Ticket custom field value" msgstr "Valeur champs personnalisé billet" #: models.py:1298 msgid "Ticket custom field values" msgstr "Valeur champs personnalisé billet" #: models.py:1315 msgid "Depends On Ticket" msgstr "Dépend du ticket" #: models.py:1324 msgid "Ticket dependency" msgstr "Dépendance du ticket" #: models.py:1325 msgid "Ticket dependencies" msgstr "Dépendances du ticket" #: management/commands/create_usersettings.py:25 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "Recherche les utilisateurs sans django-helpdesk UserSettings et crée leur configuration si nécessaire. Utilise settings.DEFAULT_USER_SETTINGS que vous pouvez personnaliser pour s'adapter à vos besoins." #: management/commands/escalate_tickets.py:148 #, python-format msgid "Ticket escalated after %s days" msgstr "Ticket augmenté après %s days" #: management/commands/get_email.py:158 msgid "Created from e-mail" msgstr "Créé à partir de l'e-mail" #: management/commands/get_email.py:162 msgid "Unknown Sender" msgstr "Expéditeur inconnu" #: management/commands/get_email.py:216 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "Aucun e-mail en plain-text disponible. Veuillez voir la pièce jointe email_html_body.html." #: management/commands/get_email.py:220 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:263 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "E-mail reçu de %(sender_email)s " #: management/commands/get_email.py:271 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "Ticket re-ouvert par E-mail reçu de %(sender_email)s " #: management/commands/get_email.py:329 msgid " (Reopened)" msgstr "(Ré-ouvert)" #: management/commands/get_email.py:331 msgid " (Updated)" msgstr "(Mis à jour)" #: templates/helpdesk/attribution.html:2 msgid "" "django-helpdesk." msgstr "django-helpdesk." #: templates/helpdesk/base.html:10 msgid "Powered by django-helpdesk" msgstr "Propulsé par django-helpdesk" #: templates/helpdesk/base.html:20 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:24 templates/helpdesk/rss_list.html:31 msgid "My Open Tickets" msgstr "Mes Tickets Ouverts" #: templates/helpdesk/base.html:21 msgid "All Recent Activity" msgstr "Toute l'Activité Récente" #: templates/helpdesk/base.html:22 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "Tickets non-assignés" #: templates/helpdesk/base.html:52 templates/helpdesk/public_base.html:6 #: templates/helpdesk/public_base.html:18 msgid "Helpdesk" msgstr "Helpdesk" #: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:30 templates/helpdesk/rss_list.html:31 msgid "RSS Icon" msgstr "Icône RSS" #: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "Flux RSS" #: templates/helpdesk/base.html:63 msgid "API" msgstr "API" #: templates/helpdesk/base.html:64 templates/helpdesk/system_settings.html:6 msgid "System Settings" msgstr "Paramètres Systèmes" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:146 msgid "Delete Saved Query" msgstr "Supprimer la requête enregistrée" #: templates/helpdesk/confirm_delete_saved_query.html:6 msgid "Delete Query" msgstr "Supprimer la requête" #: templates/helpdesk/confirm_delete_saved_query.html:8 #, python-format msgid "" "Are you sure you want to delete this saved filter " "(%(query_title)s)? To re-create it, you will need to manually re-" "filter your ticket listing." msgstr "Êtes vous certain de vouloir supprimer ce filtre enregistré (%(query_title)s)? Pour le recréer, vous devrez refiltrer la liste de ticket manuellement." #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "You have shared this query, so other users may be using it. If you delete " "it, they will have to manually create their own query." msgstr "Vous avez partagé cette requête, il est donc possible que d'autres l'utilisent. Si vous la supprimez, il devront créer la leur manuellement." #: templates/helpdesk/confirm_delete_saved_query.html:14 #: templates/helpdesk/delete_ticket.html:10 msgid "No, Don't Delete It" msgstr "Non, ne le supprimez pas." #: templates/helpdesk/confirm_delete_saved_query.html:16 #: templates/helpdesk/delete_ticket.html:12 msgid "Yes - Delete It" msgstr "Oui, supprimez le." #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "Créer un ticket" #: templates/helpdesk/create_ticket.html:10 #: templates/helpdesk/navigation.html:65 templates/helpdesk/navigation.html:68 #: templates/helpdesk/public_homepage.html:27 msgid "Submit a Ticket" msgstr "Soumettre un Ticket" #: templates/helpdesk/create_ticket.html:11 #: templates/helpdesk/edit_ticket.html:11 msgid "Unless otherwise stated, all fields are required." msgstr "Sauf mention contraire, tous les champs sont requis." #: templates/helpdesk/create_ticket.html:11 #: templates/helpdesk/edit_ticket.html:11 #: templates/helpdesk/public_homepage.html:28 msgid "Please provide as descriptive a title and description as possible." msgstr "Veuillez fournir un titre et une description aussi détaillés que possible." #: templates/helpdesk/create_ticket.html:30 #: templates/helpdesk/public_homepage.html:55 msgid "Submit Ticket" msgstr "Soumettre un ticket" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "Tableau de bord Helpdesk" #: templates/helpdesk/dashboard.html:9 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no" " owner." msgstr "Bienvenue dans votre tableau de bord! D'ici vous pouvez rapidement voir les tickets que vous avez soumis, ceux sur lesquels vous travaillez et ceux qui n'ont pas de propriétaire." #: templates/helpdesk/dashboard.html:14 msgid "Helpdesk Summary" msgstr "Résumé Helpdesk" #: templates/helpdesk/dashboard.html:36 msgid "Current Ticket Stats" msgstr "Statistiques actuelles des tickets" #: templates/helpdesk/dashboard.html:37 msgid "Average number of days until ticket is closed (all tickets): " msgstr "Délai moyen de fermeture d'un ticket (tous tickets) :" #: templates/helpdesk/dashboard.html:38 msgid "" "Average number of days until ticket is closed (tickets opened in last 60 " "days): " msgstr "Délai moyen de fermeture d'un ticket (tickets ouverts dans les 60 derniers jours) :" #: templates/helpdesk/dashboard.html:39 msgid "Click" msgstr "Cliquer" #: templates/helpdesk/dashboard.html:39 msgid "for detailed average by month." msgstr "Pour la moyenne par mois détaillé" #: templates/helpdesk/dashboard.html:40 msgid "Distribution of open tickets, grouped by time period:" msgstr "Distribution des tickets ouverts, groupés par période temporelle :" #: templates/helpdesk/dashboard.html:41 msgid "Days since opened" msgstr "Jours passés depuis l'ouverture" #: templates/helpdesk/dashboard.html:41 msgid "Number of open tickets" msgstr "Nombre de tickets ouverts" #: templates/helpdesk/dashboard.html:57 msgid "All Tickets submitted by you" msgstr "Tous les tickets que vous avez soumis" #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket_list.html:225 msgid "Pr" msgstr "Pr" #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:124 msgid "Last Update" msgstr "Dernière mise à jour" #: templates/helpdesk/dashboard.html:77 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "Tickets ouverts qui vous sont assignés (vous travaillez sur ce ticket)" #: templates/helpdesk/dashboard.html:92 msgid "You have no tickets assigned to you." msgstr "Vous n'avez aucun ticket qui vous est assigné." #: templates/helpdesk/dashboard.html:99 msgid "(pick up a ticket if you start to work on it)" msgstr "(assignez vous un ticket si vous commencez à travailler dessus)" #: templates/helpdesk/dashboard.html:110 #: templates/helpdesk/ticket_desc_table.html:38 msgid "Take" msgstr "Prendre" #: templates/helpdesk/dashboard.html:110 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 #: templates/helpdesk/ticket_list.html:262 msgid "Delete" msgstr "Supprimer" #: templates/helpdesk/dashboard.html:114 msgid "There are no unassigned tickets." msgstr "Il n'y a aucun ticket non assigné." #: templates/helpdesk/dashboard.html:123 msgid "Closed & resolved Tickets you used to work on" msgstr "Les tickets fermés et résolus sur lesquels vous avez travaillé." #: templates/helpdesk/delete_ticket.html:3 #: templates/helpdesk/delete_ticket.html:6 msgid "Delete Ticket" msgstr "Supprimer le ticket" #: templates/helpdesk/delete_ticket.html:8 #, python-format msgid "" "Are you sure you want to delete this ticket (%(ticket_title)s)? All" " traces of the ticket, including followups, attachments, and updates will be" " irreversibly removed." msgstr "Êtes vous certain de vouloir supprimer ce ticket (%(ticket_title)s) ? Toutes les traces associées, à savoir les relances, les pièces jointes et les mises à jour seront irrémédiablement supprimés." #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "Editer le ticket" #: templates/helpdesk/edit_ticket.html:9 msgid "Edit a Ticket" msgstr "Modification du ticket" #: templates/helpdesk/edit_ticket.html:13 msgid "Note" msgstr "Note" #: templates/helpdesk/edit_ticket.html:13 msgid "" "Editing a ticket does not send an e-mail to the ticket owner or " "submitter. No new details should be entered, this form should only be used " "to fix incorrect details or clean up the submission." msgstr "Modifier un ticket n'envoie pas d'e-mail au propriétaire ou au rapporteur du ticket. Aucun détail ne doit être ajouté, ce formulaire doit juste être utilisé pour corriger des informations incorrectes ou nettoyer la soumission." #: templates/helpdesk/edit_ticket.html:33 msgid "Save Changes" msgstr "Sauvegarder les changements" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:6 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "Ignorer l'adresse e-mail" #: templates/helpdesk/email_ignore_add.html:8 msgid "" "To ignore an e-mail address and prevent any emails from that address " "creating tickets automatically, enter the e-mail address below." msgstr "Pour prévenir la réception et ignoré les courriels envoyé de cette adresse. entrez le courriel de l’adresse ci-dessous pour la création automatique de billet" #: templates/helpdesk/email_ignore_add.html:10 msgid "" "You can either enter a whole e-mail address such as " "email@domain.com or a portion of an e-mail address with a wildcard," " such as *@domain.com or user@*." msgstr "Vous pouvez inscrire une adresse de courriel complet tel que email@domain.com ou en partie avec « wildcard » Tel que *@domain.com or user@*" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "Supprimer l'adresse e-mail ignorée" #: templates/helpdesk/email_ignore_del.html:6 msgid "Un-Ignore E-Mail Address" msgstr "Ne plus ignorer l'adresse e-mail" #: templates/helpdesk/email_ignore_del.html:8 #, python-format msgid "" "Are you sure you wish to stop removing this email address " "(%(email_address)s) and allow their e-mails to automatically create" " tickets in your system? You can re-add this e-mail address at any time." msgstr "Êtes-vous certain de vouloir retirer le courriel (%(email_address)s) et de permettre la création automatique des billets dans votre system? Vous pouvez remettre le courriel en tout temps" #: templates/helpdesk/email_ignore_del.html:10 msgid "Keep Ignoring It" msgstr "Continuer à ignorer" #: templates/helpdesk/email_ignore_del.html:12 msgid "Stop Ignoring It" msgstr "Arrêter de l'ignorer" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "Liste des adresses e-mail ignorées" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "\n

Adresses E-Mail Ignorées

\n\n

Les adresses e-mail suivantes sont actuellement ignorées par le traitement du courrier électronique entrant. Vous pouvez ajouter une adresse e-mail à la liste ou supprimer l'un des éléments ci-dessous, au besoin.

" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "Date ajoutée" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "Conserver dans la boîte aux lettres?" #: templates/helpdesk/email_ignore_list.html:21 #: templates/helpdesk/ticket_list.html:260 msgid "All" msgstr "Tout" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "Conserver" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "Note: Si l'option «Garder» n'est pas sélectionnée, les courriels envoyés à partir de cette adresse seront définitivement supprimés." #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "Modifier le suivi" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "Modifier le suivi" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "Réattribuer le ticket:" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "Titre :" #: templates/helpdesk/followup_edit.html:18 msgid "Comment:" msgstr "Commentaire :" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:12 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "Catégorie de la Base de connaissances: %(kbcat)s " #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "Vous lisez tous les articles dans la catégorie %(kbcat)s." #: templates/helpdesk/kb_category.html:13 msgid "Article" msgstr "Article" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:21 #: templates/helpdesk/navigation.html:71 msgid "Knowledgebase" msgstr "Base de connaissance" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "Nous avons listé un certain nombre d'articles de la base pour votre lecture dans les catégories suivantes. Veuillez vérifier si l'un de ces articles traite de votre problème avant d'ouvrir un nouveau ticket." #: templates/helpdesk/kb_index.html:10 #: templates/helpdesk/public_homepage.html:10 msgid "Knowledgebase Categories" msgstr "Catégories de la base de connaissance" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "Base de connaissances: %(item)s" #: templates/helpdesk/kb_item.html:16 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "Voir les autres%(category_title)s articles, ou continuer à lire les articles de la base de connaissances ." #: templates/helpdesk/kb_item.html:18 msgid "Feedback" msgstr "Commentaires" #: templates/helpdesk/kb_item.html:20 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "Nous donnons à nos utilisateurs la possibilité de voter pour les articles qu'ils estiment les avoir aidés, afin que nous puissions mieux servir les clients futurs. Nous aimerions recevoir vos commentaires sur cet article. L'avez-vous trouvé utile?" #: templates/helpdesk/kb_item.html:23 msgid "This article was useful to me" msgstr "Cet article a été utile pour moi" #: templates/helpdesk/kb_item.html:24 msgid "This article was not useful to me" msgstr "Cet article n'a pas été utile pour moi" #: templates/helpdesk/kb_item.html:27 msgid "The results of voting by other readers of this article are below:" msgstr "Les résultats du vote par d'autres lecteurs du présent article sont ci-dessous:" #: templates/helpdesk/kb_item.html:30 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "Recommendations : %(recommendations)s" #: templates/helpdesk/kb_item.html:31 #, python-format msgid "Votes: %(votes)s" msgstr "Votes : %(votes)s" #: templates/helpdesk/kb_item.html:32 #, python-format msgid "Overall Rating: %(score)s" msgstr "Note globale: %(score)s " #: templates/helpdesk/navigation.html:16 templates/helpdesk/navigation.html:64 msgid "Dashboard" msgstr "Tableau de bord" #: templates/helpdesk/navigation.html:18 msgid "New Ticket" msgstr "Nouveau Ticket" #: templates/helpdesk/navigation.html:19 msgid "Stats" msgstr "Statistiques" #: templates/helpdesk/navigation.html:24 msgid "Saved Query" msgstr "Requête sauvegardée" #: templates/helpdesk/navigation.html:39 msgid "Change password" msgstr "Changer le mot de passe" #: templates/helpdesk/navigation.html:50 msgid "Search..." msgstr "Rechercher ..." #: templates/helpdesk/navigation.html:50 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "Entrez un mot clé ou un numéro de ticket pour aller directement à ce ticket." #: templates/helpdesk/navigation.html:73 msgid "Logout" msgstr "Déconnexion" #: templates/helpdesk/navigation.html:73 msgid "Log In" msgstr "Connexion" #: templates/helpdesk/public_change_language.html:2 #: templates/helpdesk/public_homepage.html:73 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "Voir un ticket" #: templates/helpdesk/public_change_language.html:5 msgid "Change the display language" msgstr "Changer la langue d'affichage" #: templates/helpdesk/public_homepage.html:6 msgid "Knowledgebase Articles" msgstr "Base de connaissances des articles" #: templates/helpdesk/public_homepage.html:28 msgid "All fields are required." msgstr "Tous les champs sont obligatoires." #: templates/helpdesk/public_homepage.html:66 msgid "Please use button at upper right to login first." msgstr "Veuillez utiliser le boutton en haut à droite pour vous connecter." #: templates/helpdesk/public_homepage.html:82 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "Votre adresse e-mail" #: templates/helpdesk/public_homepage.html:86 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "Voir un Ticket" #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "Impossible d'ouvrir le ticket" #: templates/helpdesk/public_spam.html:5 msgid "Sorry, but there has been an error trying to submit your ticket." msgstr "Désolé, une erreur est survenue en essayant de soumettre votre ticket." #: templates/helpdesk/public_spam.html:6 msgid "" "Our system has marked your submission as spam, so we are " "unable to save it. If this is not spam, please press back and re-type your " "message. Be careful to avoid sounding 'spammy', and if you have heaps of " "links please try removing them if possible." msgstr "Notre système a classé votre soumission comme spam, alors nous dans l’impossibilité de le sauvegarder. Si ceci n’est pas du spam, svp appuyer recul et retaper votre message en s’assurant de ne pas être « Spammy », si vous avez beaucoup de Liens, svp les retirés." #: templates/helpdesk/public_spam.html:7 msgid "" "We are sorry for any inconvenience, however this check is required to avoid " "our helpdesk resources being overloaded by spammers." msgstr "Nous somme désolé pour cette inconvénients, mais cette vérification est nécessaire pour évité que notre ressource Helpdesk soit inondée par les spammeur" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "Erreur :" #: templates/helpdesk/public_view_ticket.html:9 #, python-format msgid "Queue: %(queue_name)s" msgstr "File d'attente: %(queue_name)s " #: templates/helpdesk/public_view_ticket.html:13 #: templates/helpdesk/ticket_desc_table.html:32 msgid "Submitted On" msgstr "Soumis le" #: templates/helpdesk/public_view_ticket.html:35 msgid "Tags" msgstr "Tags" #: templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Accept" msgstr "Accepter" #: templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Accept and Close" msgstr "Accepter et Fermer" #: templates/helpdesk/public_view_ticket.html:57 #: templates/helpdesk/ticket.html:66 msgid "Follow-Ups" msgstr "Suivis" #: templates/helpdesk/public_view_ticket.html:65 #: templates/helpdesk/ticket.html:100 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "Changé %(field)s de %(old_value)s à %(new_value)s." #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "Rapports & Statistiques" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "Vous n'avez encore créé aucun ticket, vous ne pouvez donc exécuter aucun rapport." #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "Rapports par Utilisateur" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "par Priorité" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr "par File" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "par Status" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "par Mois" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "Rapports par File" #: templates/helpdesk/report_index.html:27 views/staff.py:1049 msgid "Days until ticket closed by Month" msgstr "Jours avant fermeture d'un ticket par mois" #: templates/helpdesk/report_output.html:19 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "Vous pouvez exécuter cette requête sur des données filtrées en utilisant l'une de vos requêtes enregistrées." #: templates/helpdesk/report_output.html:21 msgid "Select Query:" msgstr "Selectionnez une requête :" #: templates/helpdesk/report_output.html:26 msgid "Filter Report" msgstr "Filtrer le rapport" #: templates/helpdesk/report_output.html:29 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "Vous voulez filtrer ce rapport juste pour montrer un sous-ensemble de données ? Aller à la liste des billets, filtrez votre requête, et enregistrez votre requête." #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "Les flux RSS suivants sont à votre disposition pour veiller à l'aide de votre logiciel préféré RSS. À l'exception de \"Activité Récente\", tous les flux fournissent des informations uniquement sur les cas Ouverts ou Ré-ouvert. Ainsi, votre lecteur de flux RSS n'est pas plein d'informations sur les tâches fermées ou historiques." #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "Un résumé de vos tickets ouverts - utile pour être alerté lorsqu'un nouveau ticket arrive pour vous" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "Dernière activité" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "Un résumé de l'activité sur le helpdesk - y compris les commentaires, courriels, pièces jointes, et plus" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "Tous les tickets non assignés - utile pour être alerté des nouveaux tickets ouverts par le public via le web ou par e-mail" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "Ces flux RSS vous permettent d’avoir un sommaire de vos billets ou tous les billets, pour chacune des files dans votre helpdesk. Par exemple si vous êtes responsable d’une file particulière, ceci vous permet de visionner tous les nouveaux billet entrant." #: templates/helpdesk/rss_list.html:23 msgid "Per-Queue Feeds" msgstr "Flux par File" #: templates/helpdesk/rss_list.html:24 msgid "All Open Tickets" msgstr "Tous les tickets ouverts" #: templates/helpdesk/rss_list.html:30 msgid "Open Tickets" msgstr "Tickets Ouverts" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "Modifier les paramètres systèmes" #: templates/helpdesk/system_settings.html:8 msgid "The following items can be maintained by you or other superusers:" msgstr "Les items suivant peuvent être maintenus par vous ou par des super usagers :" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "Liste des adresses mails ignorés." #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "Gérer les files d'attente" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "Gérer les réponses pré-définies" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "Gérer les catégories de la Base de Connaissance" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "Gérer la Base de Connaissance" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "Gérer les templates e-mail" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "Gérer les utilisateurs" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "Voir les détails du ticket" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "Attacher un autre fichier" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:200 msgid "Add Another File" msgstr "Ajouter un autre fichier" #: templates/helpdesk/ticket.html:73 templates/helpdesk/ticket.html.py:86 msgid "Private" msgstr "Privé" #: templates/helpdesk/ticket.html:119 msgid "Respond to this ticket" msgstr "Répondre à ce ticket" #: templates/helpdesk/ticket.html:126 msgid "Use a Pre-set Reply" msgstr "Utiliser une réponse pré-enregistré" #: templates/helpdesk/ticket.html:126 templates/helpdesk/ticket.html.py:166 msgid "(Optional)" msgstr "(Optionnel)" #: templates/helpdesk/ticket.html:128 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "Sélectionner une réponse prédéfinie effacera votre commentaire ci-dessous. Vous pouvez ensuite modifier la réponse prédéfinie à votre guise avant d'enregistrer cette mise à jour." #: templates/helpdesk/ticket.html:131 msgid "Comment / Resolution" msgstr "Commentaire / Solution" #: templates/helpdesk/ticket.html:133 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "Vous pouvez insérer des tickets et des détails dans votre message. Pour plus d'informations, consultez la page d'aide contextuelle ." #: templates/helpdesk/ticket.html:136 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "Ce ticket ne peut être résolu ou fermé tant que les tickets desquels il dépend n'ont pas été résolus." #: templates/helpdesk/ticket.html:166 msgid "Is this update public?" msgstr "Cette mise à jour est-elle publique ?" #: templates/helpdesk/ticket.html:168 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "Si elle est public, l'émetteur recevra vos commentaires ou la solution par courriel." #: templates/helpdesk/ticket.html:172 msgid "Change Further Details »" msgstr "Faire d'autres changement »" #: templates/helpdesk/ticket.html:181 templates/helpdesk/ticket_list.html:68 #: templates/helpdesk/ticket_list.html:97 #: templates/helpdesk/ticket_list.html:225 msgid "Owner" msgstr "Propriétaire" #: templates/helpdesk/ticket.html:182 msgid "Unassign" msgstr "Non assigné" #: templates/helpdesk/ticket.html:193 msgid "Attach File(s) »" msgstr "Attacher des fichiers »" #: templates/helpdesk/ticket.html:199 msgid "Attach a File" msgstr "Joindre un fichier" #: templates/helpdesk/ticket.html:207 msgid "Update This Ticket" msgstr "Mettre à jour ce Ticket" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "Ajouter le destinataire en copie" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "\n

Ajouter Ticket CC

\n\n

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "CC sauvegarder billet" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "Supprimer le \"copie à\" pour ce destinataire" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "\n

Supprimer Ticket CC

\n\n

Êtes-vous sûr de vouloir supprimer cette adresse e-mail ( %(email_address)s ) de la liste CC pour ce ticket? Ils ne recevront plus les mises à jour.

\n" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "Ne pas supprimer" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "Oui, supprimer" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "Paramètres \"copie à\" du ticket" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

\n" "\n" "

You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "\n

Paramètres Ticket CC

\n\n

Les personnes suivantes recevront un e-mail à chaque fois que %(ticket_title)s est mis à jour. Certaines personnes peuvent également consulter ou modifier le ticket via la page des tickets publics.

\n\n

Vous pouvez ajouter une adresse e-mail à la liste ou supprimer l'un des éléments ci-dessous, au besoin.

" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "Liste des destinataires en copie" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "Voir?" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "Mettre à jour?" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "Retourner à %(ticket_title)s" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "Ajouter une dépendance à un ticket" #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "\n

Ajouter une dépendance à un ticket

\n\n

Ajouter une dépendance va vous empêcher de résoudre ce billet jusqu'à ce que le billet en question ai été résolu ou fermé.

" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "Enregistrer la dépendance" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "Supprimer la dépendance" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "\n

Delete Ticket Dependency

\n\n

Are you sure you wish to remove the dependency on this ticket?

\n" #: templates/helpdesk/ticket_desc_table.html:7 msgid "Unhold" msgstr "Reprendre" #: templates/helpdesk/ticket_desc_table.html:7 msgid "Hold" msgstr "Pause" #: templates/helpdesk/ticket_desc_table.html:9 #, python-format msgid "Queue: %(queue)s" msgstr "File d'attente: %(queue)s" #: templates/helpdesk/ticket_desc_table.html:37 msgid "Assigned To" msgstr "Assigné à" #: templates/helpdesk/ticket_desc_table.html:43 msgid "Ignore" msgstr "Ignorer" #: templates/helpdesk/ticket_desc_table.html:52 msgid "Copies To" msgstr "Copies à" #: templates/helpdesk/ticket_desc_table.html:53 msgid "Manage" msgstr "Gérer" #: templates/helpdesk/ticket_desc_table.html:53 msgid "" "Click here to add / remove people who should receive an e-mail whenever this" " ticket is updated." msgstr "Cliquez ici pour ajouter / supprimer des personnes qui pourrait recevoir un e-mail lorsque ce ticket est mis à jour." #: templates/helpdesk/ticket_desc_table.html:53 msgid "Subscribe" msgstr "Souscrire" #: templates/helpdesk/ticket_desc_table.html:53 msgid "" "Click here to subscribe yourself to this ticket, if you want to receive an " "e-mail whenever this ticket is updated." msgstr "Cliquez ici pour souscrire à ce ticket si vous souhaitez recevoir un e-mail dès que ce dernier est mis à jour." #: templates/helpdesk/ticket_desc_table.html:57 msgid "Dependencies" msgstr "Dépendances" #: templates/helpdesk/ticket_desc_table.html:59 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "Ce ticket ne peut être résolu tant que le(s) ticket(s) suivant(s) n'ont pas été résolu(s)" #: templates/helpdesk/ticket_desc_table.html:60 msgid "Remove Dependency" msgstr "Supprimer la dépendance" #: templates/helpdesk/ticket_desc_table.html:63 msgid "This ticket has no dependencies." msgstr "Ce ticket ne dépend d'aucun autre." #: templates/helpdesk/ticket_desc_table.html:65 msgid "Add Dependency" msgstr "Ajouter une dépendance" #: templates/helpdesk/ticket_desc_table.html:65 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "Cliquez sur 'Ajouter une dépendance' si vous voulez faire dépendre ce ticket d'un autre. Un ticket ne peut être fermé tant que les tickets dont il dépend ne sont pas fermés." #: templates/helpdesk/ticket_list.html:59 msgid "Change Query" msgstr "Changer la requête" #: templates/helpdesk/ticket_list.html:67 #: templates/helpdesk/ticket_list.html:79 msgid "Sorting" msgstr "Tri" #: templates/helpdesk/ticket_list.html:71 #: templates/helpdesk/ticket_list.html:139 msgid "Keywords" msgstr "Mots-clés" #: templates/helpdesk/ticket_list.html:72 msgid "Date Range" msgstr "Période temporelle" #: templates/helpdesk/ticket_list.html:100 msgid "Reverse" msgstr "Renverser" #: templates/helpdesk/ticket_list.html:102 msgid "Ordering applied to tickets" msgstr "Tri appliqué aux tickets" #: templates/helpdesk/ticket_list.html:107 msgid "Owner(s)" msgstr "Propriétaire(s)" #: templates/helpdesk/ticket_list.html:111 msgid "(ME)" msgstr "(MOI)" #: templates/helpdesk/ticket_list.html:115 msgid "Ctrl-Click to select multiple options" msgstr "Ctrl-Click pour sélectionner plusieurs options" #: templates/helpdesk/ticket_list.html:120 msgid "Queue(s)" msgstr "File(s) d'attente" #: templates/helpdesk/ticket_list.html:121 #: templates/helpdesk/ticket_list.html:127 msgid "Ctrl-click to select multiple options" msgstr "Ctrl-click pour sélectionner plusieurs options" #: templates/helpdesk/ticket_list.html:126 msgid "Status(es)" msgstr "État(s)" #: templates/helpdesk/ticket_list.html:132 msgid "Date (From)" msgstr "Date (du)" #: templates/helpdesk/ticket_list.html:133 msgid "Date (To)" msgstr "Date (au)" #: templates/helpdesk/ticket_list.html:134 msgid "Use YYYY-MM-DD date format, eg 2011-05-29" msgstr "Utilisez le format de date AAAA-MM-JJ, ex 2011-05-29" #: templates/helpdesk/ticket_list.html:140 msgid "" "Keywords are case-insensitive, and will be looked for in the title, body and" " submitter fields." msgstr "Les mots clés sont insensibles à la case et seront appliqués aux champs titre, corps de texte et rapporteur." #: templates/helpdesk/ticket_list.html:144 msgid "Apply Filter" msgstr "Appliquer le filtre" #: templates/helpdesk/ticket_list.html:146 #, python-format msgid "You are currently viewing saved query \"%(query_name)s\"." msgstr "Vous visionnez la requête \\\"%(query_name)s\\\"." #: templates/helpdesk/ticket_list.html:149 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "Exécuté un rapport surcette requête pour voir les statistique et graphique pour les data ci-dessous." #: templates/helpdesk/ticket_list.html:162 #: templates/helpdesk/ticket_list.html:181 msgid "Save Query" msgstr "Enregistrer la requête" #: templates/helpdesk/ticket_list.html:172 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "Ce nom apparaît dans la liste déroulante des requêtes enregistrées. Si vous partagez votre requête, les autres utilisateurs verront ce nom, choisissez alors quelque chose de clair et représentatif!" #: templates/helpdesk/ticket_list.html:174 msgid "Shared?" msgstr "Partagée ?" #: templates/helpdesk/ticket_list.html:175 msgid "Yes, share this query with other users." msgstr "Oui, partager cette requête avec les autres utilisateurs." #: templates/helpdesk/ticket_list.html:176 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "Si vous partagez cette requête, elle sera visible par tous les autres utilisateurs connectés." #: templates/helpdesk/ticket_list.html:195 msgid "Use Saved Query" msgstr "Utiliser la requête enregistrée" #: templates/helpdesk/ticket_list.html:202 msgid "Query" msgstr "Requête" #: templates/helpdesk/ticket_list.html:207 msgid "Run Query" msgstr "Exécuter la requête" #: templates/helpdesk/ticket_list.html:240 msgid "No Tickets Match Your Selection" msgstr "Aucun ticket correspondant à votre sélection" #: templates/helpdesk/ticket_list.html:247 msgid "Previous" msgstr "Précédent" #: templates/helpdesk/ticket_list.html:251 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "Page %(ticket_num)s sur %(num_pages)s." #: templates/helpdesk/ticket_list.html:255 msgid "Next" msgstr "Suivant" #: templates/helpdesk/ticket_list.html:260 msgid "Select:" msgstr "Sélectionner" #: templates/helpdesk/ticket_list.html:260 msgid "None" msgstr "Aucune" #: templates/helpdesk/ticket_list.html:260 msgid "Inverse" msgstr "Inverser" #: templates/helpdesk/ticket_list.html:262 msgid "With Selected Tickets:" msgstr "Avec les tickets sélectionnés" #: templates/helpdesk/ticket_list.html:262 msgid "Take (Assign to me)" msgstr "Prendre (assigné ce ticket à mon compte)" #: templates/helpdesk/ticket_list.html:262 msgid "Close" msgstr "Fermé" #: templates/helpdesk/ticket_list.html:262 msgid "Close (Don't Send E-Mail)" msgstr "Fermé (ne pas envoyer l'e-mail)" #: templates/helpdesk/ticket_list.html:262 msgid "Close (Send E-Mail)" msgstr "Fermé (envoyer l'e-mail)" #: templates/helpdesk/ticket_list.html:262 msgid "Assign To" msgstr "Assigné à" #: templates/helpdesk/ticket_list.html:262 msgid "Nobody (Unassign)" msgstr "Nul (non assigné)" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "Modifier les paramètres de l'utilisateur" #: templates/helpdesk/user_settings.html:8 msgid "" "Use the following options to change the way your helpdesk system works for " "you. These settings do not impact any other user." msgstr "Utilisez les options ci-dessous pour changer personnaliser le fonctionnement du centre d'assistance. Ces paramètres n'impactent pas les autres utilisateurs." #: templates/helpdesk/user_settings.html:14 msgid "Save Options" msgstr "Enregistrer les options" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "Déconnecté" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

\n" "\n" "

Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "\n

Déconnecté

\n\n

Merci d'être passé. J'espère que vous avez aidé à résoudre quelques tickets et faire du monde un meilleur endroit.

\n" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "Identifiant Helpdesk" #: templates/helpdesk/registration/login.html:14 msgid "To log in simply enter your username and password below." msgstr "Renseignez votre nom d'utilisateur et votre mot de passe ci-dessous pour vous connecter." #: templates/helpdesk/registration/login.html:17 msgid "Your username and password didn't match. Please try again." msgstr "Votre nom d'utilisateur et mot de passe ne correspondent pas. Veuillez essayer de nouveau." #: templates/helpdesk/registration/login.html:20 msgid "Login" msgstr "Identifiant" #: views/feeds.py:39 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "Helpdesk: Ticket ouvert pour %(username)s dans la file d'attente %(queue)s " #: views/feeds.py:44 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "Helpdesk: Tickets ouverts pour %(username)s " #: views/feeds.py:50 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s dans la file d'attente %(queue)s " #: views/feeds.py:55 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s" #: views/feeds.py:102 msgid "Helpdesk: Unassigned Tickets" msgstr "Helpdesk: Tickets Non assignés" #: views/feeds.py:103 msgid "Unassigned Open and Reopened tickets" msgstr "Tickets Ouverts et Ré-ouverts Non-assignés" #: views/feeds.py:128 msgid "Helpdesk: Recent Followups" msgstr "Helpdesk: Suivis Récents" #: views/feeds.py:129 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "Suivis récents, tels que réponses e-mail, commentaires, pièces-jointes et solutions" #: views/feeds.py:144 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "Helpdesk: Tickets Ouverts dans la file d'attente %(queue)s" #: views/feeds.py:149 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "Tickets Ouverts et Ré-ouverts dans la file d'attente %(queue)s" #: views/public.py:89 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "Ticket ID ou adresse e-mail invalide. Veuillez essayer de nouveau." #: views/public.py:107 msgid "Submitter accepted resolution and closed ticket" msgstr "L'émetteur a accepté la solution et fermé le ticket." #: views/staff.py:235 msgid "Accepted resolution and closed ticket" msgstr "Solution acceptée et ticket fermé" #: views/staff.py:369 #, python-format msgid "Assigned to %(username)s" msgstr "Assigné à %(username)s " #: views/staff.py:392 msgid "Updated" msgstr "Mis à jour" #: views/staff.py:577 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "Assigné à %(username)s en mise à jour en masse" #: views/staff.py:582 msgid "Unassigned in bulk update" msgstr "Non assigné en mise à jour en masse" #: views/staff.py:587 views/staff.py:592 msgid "Closed in bulk update" msgstr "Fermé pendant mise à jour en masse" #: views/staff.py:806 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "

Note: Votre recherche par mot clé est sensible à la casse à cause de votre base de données. Cela signifie que la recherche ne sera pas exacte. En passant à un système de base de données différents, la recherche sera plus efficace! Pour plus d'informations, lisez la documentation de Django sur la recherche de chaîne avec SQLite ." #: views/staff.py:910 msgid "Ticket taken off hold" msgstr "Ticket repris" #: views/staff.py:913 msgid "Ticket placed on hold" msgstr "Ticket mis en pause" #: views/staff.py:1007 msgid "User by Priority" msgstr "Utilisateur par Priorité" #: views/staff.py:1013 msgid "User by Queue" msgstr "Utilisateur par File" #: views/staff.py:1019 msgid "User by Status" msgstr "Utilisateur par État" #: views/staff.py:1025 msgid "User by Month" msgstr "Utilisateurs par Mois" #: views/staff.py:1031 msgid "Queue by Priority" msgstr "File par Priorité" #: views/staff.py:1037 msgid "Queue by Status" msgstr "File par État" #: views/staff.py:1043 msgid "Queue by Month" msgstr "File par Mois"