forked from extern/django-helpdesk
49 lines
1.9 KiB
Python
49 lines
1.9 KiB
Python
# -*- coding: utf-8 -*-
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from django.core.urlresolvers import reverse
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from django.test import TestCase
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from helpdesk.models import Ticket, Queue
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class TestKBDisabled(TestCase):
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def setUp(self):
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q = Queue(title='Q1', slug='q1')
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q.save()
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t = Ticket(title='Test Ticket', submitter_email='test@domain.com')
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t.queue = q
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t.save()
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self.ticket = t
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def test_ticket_by_id(self):
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"""Can a ticket be looked up by its ID"""
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# get the ticket from models
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t = Ticket.objects.get(id=self.ticket.id)
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self.assertEqual(t.title, self.ticket.title)
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def test_ticket_by_link(self):
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"""Can a ticket be looked up by its link from (eg) an email"""
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# Instead of using the ticket_for_url link,
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# we will exercise 'reverse' to lookup/build the URL
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# from the ticket info we have
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# http://example.com/helpdesk/view/?ticket=q1-1&email=None
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response = self.client.get(reverse('helpdesk:public_view'),
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{'ticket': self.ticket.ticket_for_url,
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'email': self.ticket.submitter_email})
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self.assertEqual(response.status_code, 200)
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def test_ticket_with_changed_queue(self):
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# Make a ticket (already done in setup() )
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# Now make another queue
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q2 = Queue(title='Q2', slug='q2')
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q2.save()
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# grab the URL / params which would have been emailed out to submitter.
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url = reverse('helpdesk:public_view')
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params = {'ticket': self.ticket.ticket_for_url,
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'email': self.ticket.submitter_email}
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# Pickup the ticket created in setup() and change its queue
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self.ticket.queue = q2
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self.ticket.save()
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# confirm that we can still get to a url which was emailed earlier
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response = self.client.get(url, params)
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self.assertNotContains(response, "Invalid ticket ID")
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