forked from extern/django-helpdesk
79 lines
3.0 KiB
Python
79 lines
3.0 KiB
Python
from django.test import TestCase
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from django.test.client import Client
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from django.urls import reverse
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from helpdesk.models import Queue, Ticket
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class PublicActionsTestCase(TestCase):
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"""
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Tests for public actions:
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- View a ticket
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- Add a followup
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- Close resolved case
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"""
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def setUp(self):
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"""
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Create a queue & ticket we can use for later tests.
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"""
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self.queue = Queue.objects.create(title='Queue 1',
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slug='q',
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allow_public_submission=True,
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new_ticket_cc='new.public@example.com',
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updated_ticket_cc='update.public@example.com')
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self.ticket = Ticket.objects.create(title='Test Ticket',
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queue=self.queue,
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submitter_email='test.submitter@example.com',
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description='This is a test ticket.')
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self.client = Client()
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def test_public_view_ticket(self):
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# Without key, we get 403
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response = self.client.get('%s?ticket=%s&email=%s' % (
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reverse('helpdesk:public_view'),
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self.ticket.ticket_for_url,
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'test.submitter@example.com'))
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self.assertEqual(response.status_code, 403)
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self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
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# With a key it works
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response = self.client.get('%s?ticket=%s&email=%s&key=%s' % (
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reverse('helpdesk:public_view'),
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self.ticket.ticket_for_url,
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'test.submitter@example.com',
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self.ticket.secret_key))
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self.assertEqual(response.status_code, 200)
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self.assertTemplateUsed(response, 'helpdesk/public_view_ticket.html')
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def test_public_close(self):
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old_status = self.ticket.status
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old_resolution = self.ticket.resolution
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resolution_text = 'Resolved by test script'
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ticket = Ticket.objects.get(id=self.ticket.id)
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ticket.status = Ticket.RESOLVED_STATUS
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ticket.resolution = resolution_text
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ticket.save()
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current_followups = ticket.followup_set.all().count()
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response = self.client.get('%s?ticket=%s&email=%s&close&key=%s' % (
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reverse('helpdesk:public_view'),
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ticket.ticket_for_url,
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'test.submitter@example.com',
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ticket.secret_key))
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ticket = Ticket.objects.get(id=self.ticket.id)
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self.assertEqual(response.status_code, 302)
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self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
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self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
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self.assertEqual(ticket.resolution, resolution_text)
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self.assertEqual(current_followups + 1,
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ticket.followup_set.all().count())
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ticket.resolution = old_resolution
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ticket.status = old_status
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ticket.save()
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