forked from extern/django-helpdesk
2e2176547d
* Added ability for public to submit a ticket via the web if they aren't logged in * Added ability for public to view ticket via web using ticket ID & e-mail address * Added public ticket URL to e-mails * Added manager to FollowUp class to
14 lines
425 B
Plaintext
14 lines
425 B
Plaintext
Hello,
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You recently logged a ticket with a subject of '{{ ticket.title }}' with us. This e-mail is to advise you of an update to that ticket.
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The following comment was added to ticket {{ ticket.ticket }}:
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{{ comment }}
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To provide us with further information, please reply to this e-mail.
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If you wish to view this ticket online, you can visit {{ ticket.get_ticket_url }}.
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{% include "helpdesk/emails/text_footer.txt" %}
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