django-helpdesk/templates/helpdesk/emails/cc_newticket.txt
Ross Poulton 6ef420427d * Added support for e-maling a queue "CC" address (two options here, one for new tickets only, one for all queue activity)
* Added support for e-mailing submitter when a ticket is closed
* Added facility to e-mail owner when someone else acts on their ticket
2008-01-21 01:02:12 +00:00

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Hello,
This is a courtesy e-mail to let you know that ticket {{ ticket.ticket }} ("{{ ticket.title }}") has been opened.
You can view this online at {{ ticket.staff_url }}.
{% include "helpdesk/emails/text_footer.txt" %}