forked from extern/django-helpdesk
6ef420427d
* Added support for e-mailing submitter when a ticket is closed * Added facility to e-mail owner when someone else acts on their ticket
14 lines
431 B
Plaintext
14 lines
431 B
Plaintext
Hello,
|
|
|
|
A ticket currently assigned to you with a subject of {{ ticket.title }} has had a resolution added.
|
|
|
|
The following resolution was added to ticket {{ ticket.ticket }}:
|
|
|
|
{{ resolution }}
|
|
|
|
This resolution has been e-mailed to the submitter, who will verify it before you can close this ticket.
|
|
|
|
If you wish to view this ticket online, you can visit {{ ticket.get_staff_url }}.
|
|
|
|
{% include "helpdesk/emails/text_footer.txt" %}
|