django-helpdesk/templates/helpdesk/emails/submitter_closed.txt
Ross Poulton 6ef420427d * Added support for e-maling a queue "CC" address (two options here, one for new tickets only, one for all queue activity)
* Added support for e-mailing submitter when a ticket is closed
* Added facility to e-mail owner when someone else acts on their ticket
2008-01-21 01:02:12 +00:00

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Hello,
You recently logged a ticket with a subject of "{{ ticket.title }}" with us. This e-mail is to confirm that this ticket has been closed.
If you believe that further work is required on this ticket, please let us know by replying to this e-mail and keeping the subject intact.
If you wish to view this ticket online, you can visit {{ ticket.get_ticket_url }}.
{% include "helpdesk/emails/text_footer.txt" %}