forked from extern/django-helpdesk
266 lines
7.1 KiB
Python
266 lines
7.1 KiB
Python
"""
|
|
django-helpdesk - A Django powered ticket tracker for small enterprise.
|
|
|
|
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
|
|
|
|
urls.py - Mapping of URL's to our various views. Note we always used NAMED
|
|
views for simplicity in linking later on.
|
|
"""
|
|
|
|
from django.urls import path, re_path
|
|
from django.contrib.auth.decorators import login_required
|
|
from django.contrib.auth import views as auth_views
|
|
from django.views.generic import TemplateView
|
|
|
|
from helpdesk.decorators import helpdesk_staff_member_required, protect_view
|
|
from helpdesk import settings as helpdesk_settings
|
|
from helpdesk.views import feeds, staff, public, kb, login
|
|
try:
|
|
# TODO: why is it imported? due to some side-effect or by mistake?
|
|
import helpdesk.tasks # NOQA
|
|
except ImportError:
|
|
pass
|
|
|
|
|
|
class DirectTemplateView(TemplateView):
|
|
extra_context = None
|
|
|
|
def get_context_data(self, **kwargs):
|
|
context = super(self.__class__, self).get_context_data(**kwargs)
|
|
if self.extra_context is not None:
|
|
for key, value in self.extra_context.items():
|
|
if callable(value):
|
|
context[key] = value()
|
|
else:
|
|
context[key] = value
|
|
return context
|
|
|
|
|
|
app_name = 'helpdesk'
|
|
|
|
base64_pattern = r'(?:[A-Za-z0-9+/]{4})*(?:[A-Za-z0-9+/]{2}==|[A-Za-z0-9+/]{3}=)?$'
|
|
|
|
urlpatterns = [
|
|
path('dashboard/',
|
|
staff.dashboard,
|
|
name='dashboard'),
|
|
|
|
path('tickets/',
|
|
staff.ticket_list,
|
|
name='list'),
|
|
|
|
path('tickets/update/',
|
|
staff.mass_update,
|
|
name='mass_update'),
|
|
|
|
path('tickets/merge',
|
|
staff.merge_tickets,
|
|
name='merge_tickets'),
|
|
|
|
path('tickets/<int:ticket_id>/',
|
|
staff.view_ticket,
|
|
name='view'),
|
|
|
|
path('tickets/<int:ticket_id>/followup_edit/<int:followup_id>/',
|
|
staff.followup_edit,
|
|
name='followup_edit'),
|
|
|
|
path('tickets/<int:ticket_id>/followup_delete/<int:followup_id>/',
|
|
staff.followup_delete,
|
|
name='followup_delete'),
|
|
|
|
path('tickets/<int:ticket_id>/edit/',
|
|
staff.edit_ticket,
|
|
name='edit'),
|
|
|
|
path('tickets/<int:ticket_id>/update/',
|
|
staff.update_ticket,
|
|
name='update'),
|
|
|
|
path('tickets/<int:ticket_id>/delete/',
|
|
staff.delete_ticket,
|
|
name='delete'),
|
|
|
|
path('tickets/<int:ticket_id>/hold/',
|
|
staff.hold_ticket,
|
|
name='hold'),
|
|
|
|
path('tickets/<int:ticket_id>/unhold/',
|
|
staff.unhold_ticket,
|
|
name='unhold'),
|
|
|
|
path('tickets/<int:ticket_id>/cc/',
|
|
staff.ticket_cc,
|
|
name='ticket_cc'),
|
|
|
|
path('tickets/<int:ticket_id>/cc/add/',
|
|
staff.ticket_cc_add,
|
|
name='ticket_cc_add'),
|
|
|
|
path('tickets/<int:ticket_id>/cc/delete/<int:cc_id>/',
|
|
staff.ticket_cc_del,
|
|
name='ticket_cc_del'),
|
|
|
|
path('tickets/<int:ticket_id>/dependency/add/',
|
|
staff.ticket_dependency_add,
|
|
name='ticket_dependency_add'),
|
|
|
|
path('tickets/<int:ticket_id>/dependency/delete/<int:dependency_id>/',
|
|
staff.ticket_dependency_del,
|
|
name='ticket_dependency_del'),
|
|
|
|
path('tickets/<int:ticket_id>/attachment_delete/<int:attachment_id>/',
|
|
staff.attachment_del,
|
|
name='attachment_del'),
|
|
|
|
re_path(r'^raw/(?P<type>\w+)/$',
|
|
staff.raw_details,
|
|
name='raw'),
|
|
|
|
path('rss/',
|
|
staff.rss_list,
|
|
name='rss_index'),
|
|
|
|
path('reports/',
|
|
staff.report_index,
|
|
name='report_index'),
|
|
|
|
re_path(r'^reports/(?P<report>\w+)/$',
|
|
staff.run_report,
|
|
name='run_report'),
|
|
|
|
path('save_query/',
|
|
staff.save_query,
|
|
name='savequery'),
|
|
|
|
path('delete_query/<int:id>/',
|
|
staff.delete_saved_query,
|
|
name='delete_query'),
|
|
|
|
path('settings/',
|
|
staff.EditUserSettingsView.as_view(),
|
|
name='user_settings'),
|
|
|
|
path('ignore/',
|
|
staff.email_ignore,
|
|
name='email_ignore'),
|
|
|
|
path('ignore/add/',
|
|
staff.email_ignore_add,
|
|
name='email_ignore_add'),
|
|
|
|
path('ignore/delete/<int:id>/',
|
|
staff.email_ignore_del,
|
|
name='email_ignore_del'),
|
|
|
|
re_path(r'^datatables_ticket_list/(?P<query>{})$'.format(base64_pattern),
|
|
staff.datatables_ticket_list,
|
|
name="datatables_ticket_list"),
|
|
|
|
re_path(r'^timeline_ticket_list/(?P<query>{})$'.format(base64_pattern),
|
|
staff.timeline_ticket_list,
|
|
name="timeline_ticket_list"),
|
|
|
|
]
|
|
|
|
urlpatterns += [
|
|
path('',
|
|
protect_view(public.Homepage.as_view()),
|
|
name='home'),
|
|
|
|
path('tickets/submit/',
|
|
public.create_ticket,
|
|
name='submit'),
|
|
|
|
path('tickets/submit_iframe/',
|
|
public.CreateTicketIframeView.as_view(),
|
|
name='submit_iframe'),
|
|
|
|
path('tickets/success_iframe/', # Ticket was submitted successfully
|
|
public.SuccessIframeView.as_view(),
|
|
name='success_iframe'),
|
|
|
|
path('view/',
|
|
public.view_ticket,
|
|
name='public_view'),
|
|
|
|
path('change_language/',
|
|
public.change_language,
|
|
name='public_change_language'),
|
|
]
|
|
|
|
urlpatterns += [
|
|
path('rss/user/<str:user_name>/',
|
|
helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
|
|
name='rss_user'),
|
|
|
|
re_path(r'^rss/user/(?P<user_name>[^/]+)/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
|
|
helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
|
|
name='rss_user_queue'),
|
|
|
|
re_path(r'^rss/queue/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
|
|
helpdesk_staff_member_required(feeds.OpenTicketsByQueue()),
|
|
name='rss_queue'),
|
|
|
|
path('rss/unassigned/',
|
|
helpdesk_staff_member_required(feeds.UnassignedTickets()),
|
|
name='rss_unassigned'),
|
|
|
|
path('rss/recent_activity/',
|
|
helpdesk_staff_member_required(feeds.RecentFollowUps()),
|
|
name='rss_activity'),
|
|
]
|
|
|
|
|
|
urlpatterns += [
|
|
path('login/',
|
|
login.login,
|
|
name='login'),
|
|
|
|
path('logout/',
|
|
auth_views.LogoutView.as_view(
|
|
template_name='helpdesk/registration/login.html',
|
|
next_page='../'),
|
|
name='logout'),
|
|
|
|
path('password_change/',
|
|
auth_views.PasswordChangeView.as_view(
|
|
template_name='helpdesk/registration/change_password.html',
|
|
success_url='./done'),
|
|
name='password_change'),
|
|
|
|
path('password_change/done',
|
|
auth_views.PasswordChangeDoneView.as_view(
|
|
template_name='helpdesk/registration/change_password_done.html',),
|
|
name='password_change_done'),
|
|
]
|
|
|
|
if helpdesk_settings.HELPDESK_KB_ENABLED:
|
|
urlpatterns += [
|
|
path('kb/',
|
|
kb.index,
|
|
name='kb_index'),
|
|
|
|
re_path(r'^kb/(?P<slug>[A-Za-z0-9_-]+)/$',
|
|
kb.category,
|
|
name='kb_category'),
|
|
|
|
path('kb/<int:item>/vote/',
|
|
kb.vote,
|
|
name='kb_vote'),
|
|
|
|
re_path(r'^kb_iframe/(?P<slug>[A-Za-z0-9_-]+)/$',
|
|
kb.category_iframe,
|
|
name='kb_category_iframe'),
|
|
]
|
|
|
|
urlpatterns += [
|
|
path('help/context/',
|
|
TemplateView.as_view(template_name='helpdesk/help_context.html'),
|
|
name='help_context'),
|
|
|
|
path('system_settings/',
|
|
login_required(DirectTemplateView.as_view(template_name='helpdesk/system_settings.html')),
|
|
name='system_settings'),
|
|
]
|