forked from extern/django-helpdesk
130 lines
4.6 KiB
Python
130 lines
4.6 KiB
Python
from django.contrib.auth import get_user_model
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from django.core import mail
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from django.core.urlresolvers import reverse
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from django.test import TestCase
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from django.test.client import Client
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from helpdesk.models import CustomField, Queue, Ticket
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try: # python 3
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from urllib.parse import urlparse
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except ImportError: # python 2
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from urlparse import urlparse
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class TicketActionsTestCase(TestCase):
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fixtures = ['emailtemplate.json']
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def setUp(self):
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self.queue_public = Queue.objects.create(
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title='Queue 1',
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slug='q1',
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allow_public_submission=True,
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new_ticket_cc='new.public@example.com',
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updated_ticket_cc='update.public@example.com')
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self.ticket_data = {
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'title': 'Test Ticket',
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'description': 'Some Test Ticket',
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}
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self.client = Client()
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def loginUser(self, is_staff=True):
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User = get_user_model()
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self.user = User.objects.create(
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username='User_1',
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is_staff=is_staff,
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)
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self.user.set_password('pass')
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self.user.save()
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self.client.login(username='User_1', password='pass')
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def test_delete_ticket_staff(self):
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# make staff user
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self.loginUser()
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"""Tests whether staff can delete tickets"""
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ticket_data = dict(queue=self.queue_public, **self.ticket_data)
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ticket = Ticket.objects.create(**ticket_data)
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ticket_id = ticket.id
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response = self.client.get(reverse('helpdesk:delete', kwargs={'ticket_id': ticket_id}), follow=True)
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self.assertContains(response, 'Are you sure you want to delete this ticket')
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response = self.client.post(reverse('helpdesk:delete', kwargs={'ticket_id': ticket_id}), follow=True)
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first_redirect = response.redirect_chain[0]
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first_redirect_url = first_redirect[0]
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# Ensure we landed on the "View" page.
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# Django 1.9 compatible way of testing this
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# https://docs.djangoproject.com/en/1.9/releases/1.9/#http-redirects-no-longer-forced-to-absolute-uris
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urlparts = urlparse(first_redirect_url)
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self.assertEqual(urlparts.path, reverse('helpdesk:home'))
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# test ticket deleted
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with self.assertRaises(Ticket.DoesNotExist):
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Ticket.objects.get(pk=ticket_id)
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def test_update_ticket_staff(self):
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"""Tests whether staff can update ticket details"""
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# make staff user
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self.loginUser()
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# create second user
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User = get_user_model()
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self.user2 = User.objects.create(
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username='User_2',
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is_staff=True,
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)
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initial_data = {
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'title': 'Private ticket test',
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'queue': self.queue_public,
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'assigned_to': self.user,
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'status': Ticket.OPEN_STATUS,
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}
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# create ticket
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ticket = Ticket.objects.create(**initial_data)
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ticket_id = ticket.id
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# assign new owner
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post_data = {
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'owner': self.user2.id,
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}
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response = self.client.post(reverse('helpdesk:update', kwargs={'ticket_id': ticket_id}), post_data, follow=True)
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self.assertContains(response, 'Changed Owner from User_1 to User_2')
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# change status with users email assigned and submitter email assigned,
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# which triggers emails being sent
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ticket.assigned_to = self.user2
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ticket.submitter_email = 'submitter@test.com'
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ticket.save()
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self.user2.email = 'user2@test.com'
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self.user2.save()
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self.user.email = 'user1@test.com'
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self.user.save()
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post_data = {
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'new_status': Ticket.CLOSED_STATUS,
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'public': True
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}
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# do this also to a newly assigned user (different from logged in one)
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ticket.assigned_to = self.user
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response = self.client.post(reverse('helpdesk:update', kwargs={'ticket_id': ticket_id}), post_data, follow=True)
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self.assertContains(response, 'Changed Status from Open to Closed')
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post_data = {
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'new_status': Ticket.OPEN_STATUS,
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'owner': self.user2.id,
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'public': True
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}
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response = self.client.post(reverse('helpdesk:update', kwargs={'ticket_id': ticket_id}), post_data, follow=True)
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self.assertContains(response, 'Changed Status from Open to Closed')
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def test_create_ticket_getform(self):
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self.loginUser()
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response = self.client.get(reverse('helpdesk:submit'), follow=True)
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self.assertEqual(response.status_code, 200)
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# TODO this needs to be checked further |