django-helpdesk/helpdesk/templates/helpdesk/public_create_ticket_base.html

{% load i18n bootstrap4form %}
{% load load_helpdesk_settings %}

{% with request|load_helpdesk_settings as helpdesk_settings %}
    {% if helpdesk_settings.HELPDESK_SUBMIT_A_TICKET_PUBLIC %}
        <p>
            {% trans "Unless otherwise stated, all fields are required." %}
            {% trans "Please provide as descriptive a title and description as possible." %}
        </p>

        {% if form.errors %}
            {% include 'helpdesk/include/alert_form_errors.html' %}
        {% endif %}
        <form role="form" method='post' enctype='multipart/form-data'>
            {% csrf_token %}
            {{ form|bootstrap4form }}
            <button type="submit" class="btn btn-primary btn-lg btn-block">
                {% trans "Submit Ticket" %} <i class="fa fa-paper-plane"></i>
            </button>
        </form>
    {% else %}
        <p>{% trans "Public ticket submission is disabled. Please contact the administrator for assistance." %}</p>
    {% endif %}
{% endwith %}