forked from extern/django-helpdesk
10158056b6
* Add e-mail templates for submitter-based emails * Add send_multipart_email() to lib.py - sends HTML/plain emails * Add 'Take' link to unassigned tickets on ticket detail view * Add Description to ticket detail view * When resolving ticket, copy comment into ticket resolution * Display resolution and 'Accept & Close' link on ticket detail view * Create scripts/ folder * Added POP/IMAP details to Queue model * Added get_email.py; polls POP/IMAP boxes & creates ticket * Added keyword search functionality
12 lines
341 B
Plaintext
12 lines
341 B
Plaintext
Hello,
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You recently logged a ticket with a subject of '{{ ticket.title }}' with us. This e-mail is to advise you of an update to that ticket.
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The following comment was added to ticket {{ ticket.ticket }}:
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{{ comment }}
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To provide us with further information, please reply to this e-mail.
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{% include "helpdesk/emails/text_footer.txt" %}
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