forked from extern/django-helpdesk
10158056b6
* Add e-mail templates for submitter-based emails * Add send_multipart_email() to lib.py - sends HTML/plain emails * Add 'Take' link to unassigned tickets on ticket detail view * Add Description to ticket detail view * When resolving ticket, copy comment into ticket resolution * Display resolution and 'Accept & Close' link on ticket detail view * Create scripts/ folder * Added POP/IMAP details to Queue model * Added get_email.py; polls POP/IMAP boxes & creates ticket * Added keyword search functionality
50 lines
2.7 KiB
HTML
50 lines
2.7 KiB
HTML
{% extends "helpdesk/base.html" %}
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{% block helpdesk_title %}Ticket Listing{% endblock %}
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{% block helpdesk_head %}<script type='text/javascript' language='javascript'>
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$(document).ready(function() {
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$("tr.row_hover").mouseover(function() {$(this).addClass("hover");}).mouseout(function() {$(this).removeClass("hover");});
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});
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</script>{% endblock %}
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{% block helpdesk_body %}
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{% load in_list %}
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<form method='get' action='./'>
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<label for='id_sort'>Sorting</label> <select id='id_sort' name='sort'>
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<option value='created'{% ifequal sort "created"%} selected='selected'{% endifequal %}>Created</option>
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<option value='title'{% ifequal sort "title"%} selected='selected'{% endifequal %}>Title</option>
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<option value='queue'{% ifequal sort "queue"%} selected='selected'{% endifequal %}>Queue</option>
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<option value='status'{% ifequal sort "status"%} selected='selected'{% endifequal %}>Status</option>
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<option value='assigned_to'{% ifequal sort "assigned_to"%} selected='selected'{% endifequal %}>Owner</option>
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</select>
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<label for='id_owners'>Owner(s)</label> <select id='id_owners' name='assigned_to' multiple='selected' size='5'>{% for u in user_choices %}<option value='{{ u.id }}'{% if u.id|in_list:owners %} selected='selected'{% endif %}>{{ u.username }}</option>{% endfor %}</select>
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<label for='id_queues'>Queue(s)</label> <select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:queues %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>
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<label for='id_statuses'>Status(es)</label> {% for s in status_choices %}<input type='checkbox' name='status' value='{{ s.0 }}'{% if s.0|in_list:statuses %} checked='checked'{% endif %}> {{ s.1 }}{% endfor %}
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<label for='id_query'>Keywords</label> <input type='text' name='q' value='{{ query }}' id='id_query' />
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<input type='submit' value='Go!' />
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</form>
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<table width='100%'>
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<tr class='row_tablehead'><td colspan='6'>Tickets</td></tr>
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<tr class='row_columnheads'><th>#</th><th>Title</th><th>Queue</th><th>Status</th><th>Created</th><th>Owner</th></tr>
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{% if tickets %}{% for ticket in tickets %}
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<tr class='row_{% cycle odd,even %} row_hover'>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.id }}</a></th>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
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<td>{{ ticket.queue }}</td>
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<td>{{ ticket.get_status_display }}</td>
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<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|timesince }} ago</span></td>
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<td>{{ ticket.get_assigned_to }}</td>
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</tr>
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{% endfor %}{% else %}
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<tr class='row_odd'><td colspan='5'>No Tickets Match Your Selection</td></tr>
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{% endif %}
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</table>
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{% endblock %}
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