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145 lines
6.4 KiB
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<div class="section" id="spam-filtering">
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<h1>Spam Filtering<a class="headerlink" href="#spam-filtering" title="Permalink to this headline">¶</a></h1>
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<p>django-helpdesk includes a copy of <tt class="docutils literal"><span class="pre">akismet.py</span></tt> by <a class="reference external" href="http://www.voidspace.org.uk/">Michael Foord</a>, which lets incoming ticket submissions be automatically checked against either the <a class="reference external" href="http://akismet.com/">Akismet</a> or <a class="reference external" href="http://antispam.typepad.com/">TypePad Anti-Spam</a> services.</p>
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<p>To enable this functionality, sign up for an API key with one of these two services.</p>
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<div class="section" id="id1">
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<h2>Akismet<a class="headerlink" href="#id1" title="Permalink to this headline">¶</a></h2>
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<ul class="simple">
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<li>Sign up at <a class="reference external" href="http://akismet.com/">http://akismet.com/</a></li>
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<li>Save your API key in <tt class="docutils literal"><span class="pre">settings.py</span></tt> as <tt class="docutils literal"><span class="pre">AKISMET_API_KEY</span></tt></li>
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</ul>
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<p><strong>Note</strong>: Akismet is only free for personal use. Paid commercial accounts are available.</p>
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</div>
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<div class="section" id="typepad-antispam">
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<h2>TypePad AntiSpam<a class="headerlink" href="#typepad-antispam" title="Permalink to this headline">¶</a></h2>
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<ul class="simple">
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<li>Sign up at <a class="reference external" href="http://antispam.typepad.com/">http://antispam.typepad.com/</a></li>
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<li>Save your API key in <tt class="docutils literal"><span class="pre">settings.py</span></tt> as <tt class="docutils literal"><span class="pre">TYPEPAD_ANTISPAM_API_KEY</span></tt></li>
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</ul>
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<p>This service is free to use, within their terms and conditions.</p>
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<p>If you have either of these settings enabled, the spam filtering will be done automatically. If you have <em>both</em> settings configured, TypePad will be used instead of Akismet.</p>
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<div class="section" id="example">
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<h2>Example<a class="headerlink" href="#example" title="Permalink to this headline">¶</a></h2>
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<p>A sample configuration in <tt class="docutils literal"><span class="pre">settings.py</span></tt> may be:</p>
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<div class="highlight-python"><div class="highlight"><pre><span class="n">TYPEPAD_ANTISPAM_API_KEY</span> <span class="o">=</span> <span class="s">'abc123'</span>
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</pre></div>
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<h3><a href="index.html">Table Of Contents</a></h3>
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<li><a class="reference internal" href="#">Spam Filtering</a><ul>
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<li><a class="reference internal" href="#id1">Akismet</a></li>
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<li><a class="reference internal" href="#typepad-antispam">TypePad AntiSpam</a></li>
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