forked from extern/django-helpdesk
2325 lines
66 KiB
Plaintext
2325 lines
66 KiB
Plaintext
# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
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# Alberto Gaona <gaona_consulting@yahoo.com>, 2011
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# anto987 <anto987@gmail.com>, 2012
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# Erik Rivera <erik.river@gmail.com>, 2011
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# Ross Poulton <ross@rossp.org>, 2011
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2012-08-07 20:40+1000\n"
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"PO-Revision-Date: 2013-04-29 09:18+0000\n"
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"Last-Translator: Ross Poulton <ross@rossp.org>\n"
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"Language-Team: Spanish (http://www.transifex.com/projects/p/django-helpdesk/language/es/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: es\n"
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"Plural-Forms: nplurals=2; plural=(n != 1);\n"
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#: forms.py:113 forms.py:360 models.py:262
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#: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37
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#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77
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#: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23
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#: templates/helpdesk/ticket_list.html:56
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#: templates/helpdesk/ticket_list.html:78
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:976
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#: views/staff.py:982 views/staff.py:988
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msgid "Queue"
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msgstr "Cola"
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#: forms.py:122
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msgid "Summary of the problem"
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msgstr "Resumen del problema"
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#: forms.py:127
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msgid "Submitter E-Mail Address"
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msgstr "Direccion de e-mail del originador"
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#: forms.py:129
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr "Esta direccion de e-mail recibirá copias de todas las actualizaciones públicas de este ticket."
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#: forms.py:135
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msgid "Description of Issue"
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msgstr "Descripción del asunto"
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#: forms.py:142
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msgid "Case owner"
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msgstr "Dueño del caso"
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#: forms.py:143
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr "Si selecciona un dueño distinto a usted, él o ellos serán notificados de los detalles por e-mail de manera inmediata."
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#: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:176
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#: templates/helpdesk/ticket_desc_table.html:31
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#: templates/helpdesk/ticket_list.html:84 views/staff.py:355
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msgid "Priority"
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msgstr "Prioridad"
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#: forms.py:152
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr "Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo como está (3)."
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#: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178
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#: views/staff.py:365
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msgid "Due on"
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msgstr "A terminar"
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#: forms.py:171 forms.py:402
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msgid "Attach File"
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msgstr "Adjuntar Archivo."
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#: forms.py:172 forms.py:403
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr "Usted puede adjuntar un archivo como documento o un pantallazo a este ticket."
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#: forms.py:180 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:182
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#: templates/helpdesk/ticket_desc_table.html:42
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#: templates/helpdesk/ticket_list.html:61
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:376
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msgid "Tags"
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msgstr "Etiquetas"
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#: forms.py:181
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr "Palabras, separadas por espacios, o frases separadas por comas. Estas comunicarán características significativas de este ticket."
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#: forms.py:275
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msgid "Ticket Opened"
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msgstr "Ticket abierto"
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#: forms.py:282
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Ticket abierto & Asignado a %(name)s"
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#: forms.py:369
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msgid "Summary of your query"
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msgstr "Resumen de su consulta"
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#: forms.py:374
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msgid "Your E-Mail Address"
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msgstr "Su dirección de e-mail"
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#: forms.py:375
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Le enviaremos un e-mail cuando su ticket tenga actualizaciones."
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#: forms.py:380
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msgid "Description of your issue"
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msgstr "Descripción de su petición"
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#: forms.py:382
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr "Por favor describa de la mejor manera posible, incluyendo los detalles que puedan ayudarnos a atender su petición."
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#: forms.py:390
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msgid "Urgency"
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msgstr "Urgencia"
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#: forms.py:391
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msgid "Please select a priority carefully."
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msgstr "Por favor seleccione una prioridad cuidadosamente."
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#: forms.py:486
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msgid "Ticket Opened Via Web"
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msgstr "Ticket abierto via web"
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#: forms.py:553
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msgid "Show Ticket List on Login?"
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msgstr "¿Mostrar la lista de tickets al iniciar sesión?"
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#: forms.py:554
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr "¿Mostrar la lista de tickets después de ingresar? De otra forma, el dashboard será mostrado."
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#: forms.py:559
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msgid "E-mail me on ticket change?"
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msgstr "¿Enviarle un e-mail cuando un ticket se actualice?"
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#: forms.py:560
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr "¿Desea recibir un e-mail si usted es el dueño de un ticket y el ticket es cambiado via web por alguien más?"
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#: forms.py:565
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msgid "E-mail me when assigned a ticket?"
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msgstr "¿Quiere recibir un e-mail cuando se le asigne un ticket?"
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#: forms.py:566
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr "¿Quiere que se le envie un e-mail cuando se le asigne un ticket via web?"
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#: forms.py:571
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "¿Enviarle un e-mail cuando un ticket es cambiado via el API?"
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#: forms.py:572
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr "¿Quiere recibir un e-mail si un ticket es modificado a través de la API?"
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#: forms.py:577
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msgid "Number of tickets to show per page"
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msgstr "Número de tickets a mostrar por página"
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#: forms.py:578
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "¿Cúantos tickets quiere ver en la página de Lista de Tickets?"
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#: forms.py:585
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?"
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#: forms.py:586
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr "Cuando envía un ticket, ¿quiere que automáticamente se use su dirección de e-mail como emisor? Usted puede ingresar una dirección de e-mail cuando se ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción por defecto."
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#: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821
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#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
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#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
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#: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:345
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msgid "Title"
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msgstr "Título"
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#: models.py:37 models.py:792 models.py:1162
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msgid "Slug"
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msgstr "Prefijo"
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr "Este prefijo es utilizado cuando se crea el ID de un ticket. Una vez configurado, trate de no cambiarlo porque las notificaciones por e-mail pueden resultar afectadas"
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#: models.py:43 models.py:1015 models.py:1085 models.py:1159
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Dirección de E-mail"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr "Todos los correos de salida de esta cola usarán esta dirección. Si usa IMAP o POP3, esta debe ser la dirección de correo para ese buzón"
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#: models.py:52 models.py:766
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msgid "Locale"
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msgstr "Internacionalización (locale)"
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr "Internacionalización de esta cola. Todo lo que corresponda a esta cola estara en este lenguaje."
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "¿Permitir creación de tickets pública?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr "¿Debe esta cola ser listada en el formulario de público de creación de tickets?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "¿Permitir crear tickets por e-mail?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr "¿Quiere sondear el buzón de correo de abajo para nuevos tickets?"
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#: models.py:76
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msgid "Escalation Days"
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msgstr "Dias de escalación"
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr "Para tickets que no están retenidos, ¿con que frecuencia desea incrementar su prioridad?"
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr "Ticket Nuevo, dirección CC"
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#: models.py:88
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
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"e-mail addresses."
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msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de nuevos tickets creados para esta cola. Introduzca una coma entre múltiples direcciones de e-mail"
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#: models.py:94
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msgid "Updated Ticket CC Address"
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msgstr "Actualización de Ticket, Dirección de CC"
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#: models.py:98
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de toda la actividad (tickets nuevos, cerrados, actualizados, reasignados, etc.) para esta cola. Introduzca una coma entre múltiples direcciones de e-mail"
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#: models.py:105
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msgid "E-Mail Box Type"
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msgstr "Tipo de buzón de correo"
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#: models.py:107
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msgid "POP 3"
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msgstr "POP 3"
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#: models.py:107
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msgid "IMAP"
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msgstr "IMAP"
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#: models.py:110
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr "Dirección de e-mail para crear tickets automáticos a partir de un buzón de correo - tanto POP3 e IMAP son soportados."
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#: models.py:115
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msgid "E-Mail Hostname"
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msgstr "Nombre del servidor de e-mail"
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#: models.py:119
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr "La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser \"localhost\"."
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#: models.py:124
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msgid "E-Mail Port"
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msgstr "Puerto de e-mail"
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#: models.py:127
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr "Número de puerto para acceder al e-mail. Por defecto POP3 es \"110\" y para IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en blanco para usar los por defecto."
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#: models.py:133
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msgid "Use SSL for E-Mail?"
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msgstr "¿Usar SSL para el e-mail?"
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#: models.py:136
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr "Si va a utilizar SSL para IMAP o POP3 - el puerto predeterminado es 993 para IMAP y 995 para POP3"
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#: models.py:141
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msgid "E-Mail Username"
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msgstr "Nombre de usuario de e-mail"
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#: models.py:145
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msgid "Username for accessing this mailbox."
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msgstr "Nombre de usuario para acceder al e-mail."
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#: models.py:149
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msgid "E-Mail Password"
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msgstr "Contraseña de e-mail"
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#: models.py:153
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msgid "Password for the above username"
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msgstr "Contraseña para el usuario de encima"
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#: models.py:157
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msgid "IMAP Folder"
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msgstr "Carpeta IMAP"
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#: models.py:161
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr "Si utiliza IMAP, ¿de qué carpeta quiere extraer el mensaje? Esto le permite usar una sola cuenta de IMAP para varias colas, filtrando los mensajes en el servidor IMAP para separarlos en folders. Por defecto: INBOX"
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#: models.py:168
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msgid "E-Mail Check Interval"
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msgstr "Intervalo de revisión del e-mail"
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#: models.py:169
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr "¿Con que frecuencia desea revisar el buzón de e-mail? (En Minutos)"
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#: models.py:240 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:130
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msgid "Open"
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msgstr "Abierto"
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#: models.py:241 templates/helpdesk/ticket.html:136
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#: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147
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#: templates/helpdesk/ticket.html.py:151
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msgid "Reopened"
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msgstr "Reabierto"
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#: models.py:242 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137
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#: templates/helpdesk/ticket.html:143
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msgid "Resolved"
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msgstr "Resuelto"
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#: models.py:243 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138
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#: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148
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msgid "Closed"
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msgstr "Cerrado"
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#: models.py:244 templates/helpdesk/ticket.html:133
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#: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152
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msgid "Duplicate"
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msgstr "Duplicado"
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#: models.py:248
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msgid "1. Critical"
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msgstr "1. Crítica"
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#: models.py:249
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msgid "2. High"
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msgstr "2. Alta"
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#: models.py:250
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msgid "3. Normal"
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msgstr "3. Normal"
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#: models.py:251
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msgid "4. Low"
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msgstr "4. Baja"
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#: models.py:252
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msgid "5. Very Low"
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msgstr "5. Muy baja"
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#: models.py:266 templates/helpdesk/dashboard.html:77
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#: templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:199
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msgid "Created"
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msgstr "Creado"
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#: models.py:268
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msgid "Date this ticket was first created"
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msgstr "Fecha de cuando fue creado este ticket"
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#: models.py:272
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msgid "Modified"
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msgstr "Modificado"
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#: models.py:274
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msgid "Date this ticket was most recently changed."
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msgstr "Fecha de último cambio del ticket."
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#: models.py:278 templates/helpdesk/public_view_ticket.html:16
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#: templates/helpdesk/ticket_desc_table.html:26
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msgid "Submitter E-Mail"
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msgstr "E-mail del solicitante"
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#: models.py:281
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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msgstr "El solicitante recibira un e-mail para todas las actualizaciones públicas dejadas para esta tarea."
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#: models.py:290
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msgid "Assigned to"
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msgstr "Asignado a"
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#: models.py:294 templates/helpdesk/dashboard.html:37
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#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99
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#: templates/helpdesk/ticket_list.html:57
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#: templates/helpdesk/ticket_list.html:81
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#: templates/helpdesk/ticket_list.html:199
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msgid "Status"
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msgstr "Estado"
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#: models.py:300
|
|
msgid "On Hold"
|
|
msgstr "En espera"
|
|
|
|
#: models.py:303
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
|
msgstr "Si un ticket está en espera, no sera escalado automaticamente."
|
|
|
|
#: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39
|
|
#: templates/helpdesk/ticket_desc_table.html:67
|
|
msgid "Description"
|
|
msgstr "Descripción"
|
|
|
|
#: models.py:311
|
|
msgid "The content of the customers query."
|
|
msgstr "El contenido de la consulta de clientes"
|
|
|
|
#: models.py:315 templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:74
|
|
msgid "Resolution"
|
|
msgstr "Solución"
|
|
|
|
#: models.py:318
|
|
msgid "The resolution provided to the customer by our staff."
|
|
msgstr "La solución proporcionada al cliente por el personal de soporte"
|
|
|
|
#: models.py:326
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
|
msgstr "1 = Prioridad más alta, 5 = Prioridad Baja"
|
|
|
|
#: models.py:339
|
|
msgid ""
|
|
"The date this ticket was last escalated - updated automatically by "
|
|
"management/commands/escalate_tickets.py."
|
|
msgstr "La fecha de este ticket fue modificada por la ultima escalación - actualizado automáticamente por management/commands/escalate_tickets.py."
|
|
|
|
#: models.py:348 templates/helpdesk/ticket_desc_table.html:22
|
|
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:302
|
|
msgid "Unassigned"
|
|
msgstr "Sin Asignar"
|
|
|
|
#: models.py:387
|
|
msgid " - On Hold"
|
|
msgstr "- En espera"
|
|
|
|
#: models.py:481 models.py:1073 models.py:1231 models.py:1256
|
|
#: templates/helpdesk/public_homepage.html:26
|
|
#: templates/helpdesk/public_view_form.html:12
|
|
msgid "Ticket"
|
|
msgstr "Ticket"
|
|
|
|
#: models.py:485 models.py:714 models.py:1008 models.py:1156
|
|
msgid "Date"
|
|
msgstr "Fecha"
|
|
|
|
#: models.py:497 views/staff.py:316
|
|
msgid "Comment"
|
|
msgstr "Comentario"
|
|
|
|
#: models.py:503
|
|
msgid "Public"
|
|
msgstr "Público"
|
|
|
|
#: models.py:506
|
|
msgid ""
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|
"tickets can only be seen by staff."
|
|
msgstr "Los tickets públicos son visibles por el usuario y todo el personal de soporte, mientras los tickets no públicos sólo pueden ser vistos por el personal de soporte."
|
|
|
|
#: models.py:514 models.py:888 models.py:1081 views/staff.py:952
|
|
#: views/staff.py:958 views/staff.py:964 views/staff.py:970
|
|
msgid "User"
|
|
msgstr "Usuario"
|
|
|
|
#: models.py:518 templates/helpdesk/ticket.html:127
|
|
msgid "New Status"
|
|
msgstr "Nuevo Estado"
|
|
|
|
#: models.py:522
|
|
msgid "If the status was changed, what was it changed to?"
|
|
msgstr "Si el estado cambió, ¿que fue a lo que cambió?"
|
|
|
|
#: models.py:551 models.py:608
|
|
msgid "Follow-up"
|
|
msgstr "Seguimiento"
|
|
|
|
#: models.py:555 models.py:1236
|
|
msgid "Field"
|
|
msgstr "Campo"
|
|
|
|
#: models.py:560
|
|
msgid "Old Value"
|
|
msgstr "Valor Anterior"
|
|
|
|
#: models.py:566
|
|
msgid "New Value"
|
|
msgstr "Nuevo valor"
|
|
|
|
#: models.py:574
|
|
msgid "removed"
|
|
msgstr "removido"
|
|
|
|
#: models.py:576
|
|
#, python-format
|
|
msgid "set to %s"
|
|
msgstr "establece en %s"
|
|
|
|
#: models.py:578
|
|
#, python-format
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
msgstr "cambiado de \"%(old_value)s\" a \"%(new_value)s\""
|
|
|
|
#: models.py:612
|
|
msgid "File"
|
|
msgstr "Fichero"
|
|
|
|
#: models.py:617
|
|
msgid "Filename"
|
|
msgstr "Nombre del fichero"
|
|
|
|
#: models.py:622
|
|
msgid "MIME Type"
|
|
msgstr "Tipo MIME"
|
|
|
|
#: models.py:627
|
|
msgid "Size"
|
|
msgstr "Tamaño"
|
|
|
|
#: models.py:628
|
|
msgid "Size of this file in bytes"
|
|
msgstr "Tamaño del fichero en bytes"
|
|
|
|
#: models.py:663
|
|
msgid ""
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
"queues you wish to limit this reply to."
|
|
msgstr "Dejar en blanco para permitir que esta respuesta se utilice para todas las colas, o seleccionar las colas a las que desee asociar con esta respuesta."
|
|
|
|
#: models.py:668 models.py:709 models.py:1003
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Name"
|
|
msgstr "Nombre"
|
|
|
|
#: models.py:670
|
|
msgid ""
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|
msgstr "Sólo se utiliza para ayudar a los usuarios con la selección de una respuesta - no se muestra al usuario."
|
|
|
|
#: models.py:675
|
|
msgid "Body"
|
|
msgstr "Cuerpo"
|
|
|
|
#: models.py:676
|
|
msgid ""
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
|
"queue }} - The queue; and {{ user }} - the current user."
|
|
msgstr "Contexto: {{ ticket }} - ticket de objeto (por ejemplo, {{ ticket.title }}); {{ queue }} - La cola, y {{ user }} - el usuario actual."
|
|
|
|
#: models.py:703
|
|
msgid ""
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
"queues you wish to exclude with this entry."
|
|
msgstr "Dejar en blanco para que esta exclusión se aplique a todas las colas, o seleccionar las colas que desee excluir con esta entrada."
|
|
|
|
#: models.py:715
|
|
msgid "Date on which escalation should not happen"
|
|
msgstr "Fecha en la que el escalamiento no debe suceder"
|
|
|
|
#: models.py:732
|
|
msgid "Template Name"
|
|
msgstr "Nombre de plantillla"
|
|
|
|
#: models.py:737
|
|
msgid "Subject"
|
|
msgstr "Asunto"
|
|
|
|
#: models.py:739
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
|
" available as in plain_text, below."
|
|
msgstr "Este será antecedido por \"[ticket.ticket] ticket.title\". Se recomienda algo simple como \"(Actualizado\") o \"(Cerrado)\" - el mismo contexto se encuentra disponible como en plain_text, a continuación."
|
|
|
|
#: models.py:745
|
|
msgid "Heading"
|
|
msgstr "Encabezado"
|
|
|
|
#: models.py:747
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
|
" context is available as in plain_text, below."
|
|
msgstr "En correos HTML, este será el encabezado al principio del correo - el mismo contexto aplica a textlo plano, abajo."
|
|
|
|
#: models.py:753
|
|
msgid "Plain Text"
|
|
msgstr "Texto simple"
|
|
|
|
#: models.py:754
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr "El contexto a su disposición incluye {{ ticket }}, {{ queue }}, y dependiendo de la hora de la llamada: {{resolution}} o {{comment}}."
|
|
|
|
#: models.py:760
|
|
msgid "HTML"
|
|
msgstr "HTML"
|
|
|
|
#: models.py:761
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr "El mismo contexto está disponible aquí como texto plano, arriba."
|
|
|
|
#: models.py:770
|
|
msgid "Locale of this template."
|
|
msgstr "Locale de esta plantilla"
|
|
|
|
#: models.py:817 templates/helpdesk/kb_index.html:10
|
|
#: templates/helpdesk/public_homepage.html:10
|
|
msgid "Category"
|
|
msgstr "Categoría"
|
|
|
|
#: models.py:826
|
|
msgid "Question"
|
|
msgstr "Pregunta"
|
|
|
|
#: models.py:830
|
|
msgid "Answer"
|
|
msgstr "Respuesta"
|
|
|
|
#: models.py:834
|
|
msgid "Votes"
|
|
msgstr "Votos"
|
|
|
|
#: models.py:835
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr "Número total de votos emitidos para este ítem"
|
|
|
|
#: models.py:840
|
|
msgid "Positive Votes"
|
|
msgstr "Votos positivos"
|
|
|
|
#: models.py:841
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr "Número total de votos para este ítem que fueron POSITIVOS"
|
|
|
|
#: models.py:846
|
|
msgid "Last Updated"
|
|
msgstr "Última actualización"
|
|
|
|
#: models.py:847
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr "Fecha de última actualización de esta pregunta."
|
|
|
|
#: models.py:861
|
|
msgid "Unrated"
|
|
msgstr "No calificado"
|
|
|
|
#: models.py:892 templates/helpdesk/ticket_list.html:158
|
|
msgid "Query Name"
|
|
msgstr "Nombre de consulta"
|
|
|
|
#: models.py:894
|
|
msgid "User-provided name for this query"
|
|
msgstr "nombre provisto por el usuario para esta consulta"
|
|
|
|
#: models.py:898
|
|
msgid "Shared With Other Users?"
|
|
msgstr "¿Compartido con otros usuarios?"
|
|
|
|
#: models.py:901
|
|
msgid "Should other users see this query?"
|
|
msgstr "¿Permitir a otros usuarios ver esta consulta?"
|
|
|
|
#: models.py:905
|
|
msgid "Search Query"
|
|
msgstr "Consulta de búsqueda"
|
|
|
|
#: models.py:906
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr "Objeto de consulta en crudo (pickled). Solo cambie este campo si sabe lo que está haciendo."
|
|
|
|
#: models.py:927
|
|
msgid "Settings Dictionary"
|
|
msgstr "Diccionario de Configuración"
|
|
|
|
#: models.py:928
|
|
msgid ""
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
"not change this field via the admin."
|
|
msgstr "Esta es una representación codificada en base 64 de un diccionario de Python en crudo (pickled). No cambie este campo a través de la administración."
|
|
|
|
#: models.py:997
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr "Deje en blanco para que este e-mail que sea ignorado en todas las colas, o seleccionar las colas en las que desea ignorar este e-mail."
|
|
|
|
#: models.py:1009
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr "Fecha en la que se añadió la dirección de e-mail"
|
|
|
|
#: models.py:1017
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr "Introduzca una dirección de e-mail completa, o partes con comodines, por ejemplo, *@domain.com o postmaster@*."
|
|
|
|
#: models.py:1022
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr "¿Guardar mensajes de e-mail en el buzón?"
|
|
|
|
#: models.py:1025
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr "¿Desea guardar los correos electrónicos de esta dirección en el buzón de correo? Si es marcada, los mensajes de correo electrónico de esta dirección serán eliminados."
|
|
|
|
#: models.py:1080
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr "Usuario que desea recibir las actualizaciones de este ticket."
|
|
|
|
#: models.py:1088
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr "Para los seguidores sin usuario, introduzca las direcciones de e-mail"
|
|
|
|
#: models.py:1092
|
|
msgid "Can View Ticket?"
|
|
msgstr "¿Puede ver el ticket?"
|
|
|
|
#: models.py:1094
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr "¿Puede este CC entrar para ver los detalles del ticket?"
|
|
|
|
#: models.py:1098
|
|
msgid "Can Update Ticket?"
|
|
msgstr "¿Puede actualizar el ticket?"
|
|
|
|
#: models.py:1100
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr "¿Puede este CC entrar y actualizar el ticket?"
|
|
|
|
#: models.py:1131
|
|
msgid "Field Name"
|
|
msgstr "Nombre del Campo"
|
|
|
|
#: models.py:1132
|
|
msgid ""
|
|
"As used in the database and behind the scenes. Must be unique and consist of"
|
|
" only lowercase letters with no punctuation."
|
|
msgstr "Tal y como se usa en la base de datos que soporta al sistema. Debe ser único y consistir solo de minúsculas sin signos de puntuación."
|
|
|
|
#: models.py:1137
|
|
msgid "Label"
|
|
msgstr "Etiqueta"
|
|
|
|
#: models.py:1139
|
|
msgid "The display label for this field"
|
|
msgstr "La etiqueta a desplegar para este campo"
|
|
|
|
#: models.py:1143
|
|
msgid "Help Text"
|
|
msgstr "Texto de ayuda"
|
|
|
|
#: models.py:1144
|
|
msgid "Shown to the user when editing the ticket"
|
|
msgstr "Despeglado al usuario cuando se edita el ticket"
|
|
|
|
#: models.py:1150
|
|
msgid "Character (single line)"
|
|
msgstr "Caracter (línea sencilla)"
|
|
|
|
#: models.py:1151
|
|
msgid "Text (multi-line)"
|
|
msgstr "Texto (multi-línea)"
|
|
|
|
#: models.py:1152
|
|
msgid "Integer"
|
|
msgstr "Entero"
|
|
|
|
#: models.py:1153
|
|
msgid "Decimal"
|
|
msgstr "Decimal"
|
|
|
|
#: models.py:1154
|
|
msgid "List"
|
|
msgstr "Listado"
|
|
|
|
#: models.py:1155
|
|
msgid "Boolean (checkbox yes/no)"
|
|
msgstr "Booleano (checkbox sí/no)"
|
|
|
|
#: models.py:1157
|
|
msgid "Time"
|
|
msgstr "Hora"
|
|
|
|
#: models.py:1158
|
|
msgid "Date & Time"
|
|
msgstr "Fecha y hora"
|
|
|
|
#: models.py:1160
|
|
msgid "URL"
|
|
msgstr "URL"
|
|
|
|
#: models.py:1161
|
|
msgid "IP Address"
|
|
msgstr "Dirección IP"
|
|
|
|
#: models.py:1166
|
|
msgid "Data Type"
|
|
msgstr "Tipo de dato"
|
|
|
|
#: models.py:1168
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
msgstr "Le permite restringir los datos introducidos en este campo"
|
|
|
|
#: models.py:1173
|
|
msgid "Maximum Length (characters)"
|
|
msgstr "Longitud máxima (caracteres)"
|
|
|
|
#: models.py:1179
|
|
msgid "Decimal Places"
|
|
msgstr "Lugales decimales"
|
|
|
|
#: models.py:1180
|
|
msgid "Only used for decimal fields"
|
|
msgstr "Solo se utiliza en campos decimales"
|
|
|
|
#: models.py:1186
|
|
msgid "Add empty first choice to List?"
|
|
msgstr "Agregar opción vacía"
|
|
|
|
#: models.py:1187
|
|
msgid ""
|
|
"Only for List: adds an empty first entry to the choices list, which enforces"
|
|
" that the user makes an active choice."
|
|
msgstr ""
|
|
|
|
#: models.py:1191
|
|
msgid "List Values"
|
|
msgstr "Lista de valores"
|
|
|
|
#: models.py:1192
|
|
msgid "For list fields only. Enter one option per line."
|
|
msgstr "Solo para listas de valores. Introduzca una opción por línea."
|
|
|
|
#: models.py:1198
|
|
msgid "Ordering"
|
|
msgstr "Orden"
|
|
|
|
#: models.py:1199
|
|
msgid "Lower numbers are displayed first; higher numbers are listed later"
|
|
msgstr ""
|
|
|
|
#: models.py:1213
|
|
msgid "Required?"
|
|
msgstr "¿Obligatorio?"
|
|
|
|
#: models.py:1214
|
|
msgid "Does the user have to enter a value for this field?"
|
|
msgstr "¿El usuario está obligado a introducir un valor en este campo?"
|
|
|
|
#: models.py:1218
|
|
msgid "Staff Only?"
|
|
msgstr "¿Solo personal interno?"
|
|
|
|
#: models.py:1219
|
|
msgid ""
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
msgstr "Si está seleccionado, este campo NO será visible en la forma pública de creación de tickets"
|
|
|
|
#: models.py:1262
|
|
msgid "Depends On Ticket"
|
|
msgstr "Dependencias del ticket"
|
|
|
|
#: management/commands/create_usersettings.py:21
|
|
msgid ""
|
|
"Check for user without django-helpdesk UserSettings and create settings if "
|
|
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
|
|
"suit your situation."
|
|
msgstr "Busca al usuario sin UserSettings en django-helpdesk y crea los UserSettings en caso necesario. Utiliza settings.DEFAULT_USER_SETTINGS, que puede ser modificado de acuerdo a las circunstancias."
|
|
|
|
#: management/commands/escalate_tickets.py:143
|
|
#, python-format
|
|
msgid "Ticket escalated after %s days"
|
|
msgstr "Ticket escalado después de %s días"
|
|
|
|
#: management/commands/get_email.py:151
|
|
msgid "Created from e-mail"
|
|
msgstr "Creado a partir de e-mail"
|
|
|
|
#: management/commands/get_email.py:155
|
|
msgid "Unknown Sender"
|
|
msgstr "Remitente desconocido"
|
|
|
|
#: management/commands/get_email.py:209
|
|
msgid ""
|
|
"No plain-text email body available. Please see attachment "
|
|
"email_html_body.html."
|
|
msgstr "No hay cuerpo del correo electrónico en texto plano disponible. Por favor, consulte el archivo adjunto email_html_body.html."
|
|
|
|
#: management/commands/get_email.py:213
|
|
msgid "email_html_body.html"
|
|
msgstr "email_html_body.html"
|
|
|
|
#: management/commands/get_email.py:256
|
|
#, python-format
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
msgstr "E-mail recibido desde %(sender_email)s "
|
|
|
|
#: management/commands/get_email.py:264
|
|
#, python-format
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
msgstr "Ticket Re-abierto por el e-mail recibido desde %(sender_email)s "
|
|
|
|
#: management/commands/get_email.py:322
|
|
msgid " (Reopened)"
|
|
msgstr "(Reabierto)"
|
|
|
|
#: management/commands/get_email.py:324
|
|
msgid " (Updated)"
|
|
msgstr "(Actualizado)"
|
|
|
|
#: templates/helpdesk/attribution.html:2
|
|
msgid ""
|
|
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/attribution.html:4
|
|
msgid "For technical support please contact:"
|
|
msgstr "Para contacto técnico por favor contate a:"
|
|
|
|
#: templates/helpdesk/base.html:9
|
|
msgid "Powered by django-helpdesk"
|
|
msgstr "Powered by django-helpdesk"
|
|
|
|
#: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
|
msgid "My Open Tickets"
|
|
msgstr "Mis tickets abiertos"
|
|
|
|
#: templates/helpdesk/base.html:20
|
|
msgid "All Recent Activity"
|
|
msgstr "Actividad Reciente"
|
|
|
|
#: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76
|
|
#: templates/helpdesk/rss_list.html:15
|
|
msgid "Unassigned Tickets"
|
|
msgstr "Tickets Sin Asignar"
|
|
|
|
#: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6
|
|
#: templates/helpdesk/public_base.html:14
|
|
msgid "Helpdesk"
|
|
msgstr "Mesa de Ayuda"
|
|
|
|
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
|
msgid "RSS Icon"
|
|
msgstr "Icono RSS"
|
|
|
|
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
msgid "RSS Feeds"
|
|
msgstr "Feeds RSS"
|
|
|
|
#: templates/helpdesk/base.html:112
|
|
msgid "API"
|
|
msgstr "API"
|
|
|
|
#: templates/helpdesk/base.html:113
|
|
msgid "User Settings"
|
|
msgstr "Preferencias de Usuario"
|
|
|
|
#: templates/helpdesk/base.html:115
|
|
msgid "Change Language"
|
|
msgstr "Cambiar Idioma"
|
|
|
|
#: templates/helpdesk/base.html:117
|
|
msgid "System Settings"
|
|
msgstr "Configuración del Sistema"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
msgid "Delete Saved Query"
|
|
msgstr "Eliminar Consulta Guardada"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Query</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
msgid ""
|
|
"\n"
|
|
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|
#: templates/helpdesk/delete_ticket.html:11
|
|
msgid "No, Don't Delete It"
|
|
msgstr "No, no borrar"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
|
#: templates/helpdesk/delete_ticket.html:13
|
|
msgid "Yes - Delete It"
|
|
msgstr "Si - Eliminar"
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
msgid "Create Ticket"
|
|
msgstr "Crear Ticket"
|
|
|
|
#: templates/helpdesk/create_ticket.html:6
|
|
msgid ""
|
|
"<h2>Submit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
|
|
msgstr "<h2>Enviar nuevo ticket</h2>⏎ ⏎ <p>Salvo los indicados, todos los campos son obligatorios. Por favor ingrese la información y el título de la forma más descriptiva posible</p>"
|
|
|
|
#: templates/helpdesk/create_ticket.html:17
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|
#: templates/helpdesk/public_homepage.html:50
|
|
msgid "(Optional)"
|
|
msgstr "(Opcional)"
|
|
|
|
#: templates/helpdesk/create_ticket.html:26
|
|
#: templates/helpdesk/public_homepage.html:59
|
|
msgid "Submit Ticket"
|
|
msgstr "Enviar Ticket"
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr "Panel de Control - Mesa de Ayuda"
|
|
|
|
#: templates/helpdesk/dashboard.html:10
|
|
msgid "Helpdesk Summary"
|
|
msgstr "Resumen de Mesa de Ayuda"
|
|
|
|
#: templates/helpdesk/dashboard.html:25
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
|
|
"submitted by you, tickets you are working on, and those tickets that have no"
|
|
" owner."
|
|
msgstr "Bienvenido al panel de control de Mesa de Ayuda. Desde aquí podrá ver los tickets creados por usted, los tickets en los que trabaja y los tickets sin dueño asignado."
|
|
|
|
#: templates/helpdesk/dashboard.html:27
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
|
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
|
"ticket and sort it out for a customer?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:36
|
|
msgid "All Tickets submitted by you"
|
|
msgstr "Todos los Tickets enviados por usted"
|
|
|
|
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
|
|
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
|
|
#: templates/helpdesk/ticket_list.html:199
|
|
msgid "Pr"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
|
|
#: templates/helpdesk/dashboard.html:99
|
|
msgid "Last Update"
|
|
msgstr "Última Actualización"
|
|
|
|
#: templates/helpdesk/dashboard.html:56
|
|
msgid "Open Tickets assigned to you (you are working on this ticket)"
|
|
msgstr "Tickets abiertos asignados a usted"
|
|
|
|
#: templates/helpdesk/dashboard.html:69
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr "No tiene tickets asignados"
|
|
|
|
#: templates/helpdesk/dashboard.html:76
|
|
msgid "(pick up a ticket if you start to work on it)"
|
|
msgstr "(tomar un ticket para comienzar a trabajar en el)"
|
|
|
|
#: templates/helpdesk/dashboard.html:85
|
|
#: templates/helpdesk/ticket_desc_table.html:22
|
|
msgid "Take"
|
|
msgstr "Tomar"
|
|
|
|
#: templates/helpdesk/dashboard.html:85
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Delete"
|
|
msgstr "Eliminar"
|
|
|
|
#: templates/helpdesk/dashboard.html:89
|
|
msgid "There are no unassigned tickets."
|
|
msgstr "No hay tickets sin asignar"
|
|
|
|
#: templates/helpdesk/dashboard.html:98
|
|
msgid "Closed & resolved Tickets you used to work on"
|
|
msgstr "Ticket cerrados y resueltos en los que trabajó"
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
msgid "Delete Ticket"
|
|
msgstr "Eliminar Ticket"
|
|
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
msgid "Edit Ticket"
|
|
msgstr "Editar Ticket"
|
|
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|
msgid ""
|
|
"<h2>Edit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
|
|
"\n"
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
|
msgstr "<h2>Editar ticket</h2>⏎ ⏎ <p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>⏎ ⏎ <p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
|
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|
msgid "Save Changes"
|
|
msgstr "Guardar Cambios"
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr "Ignorar dirección de E-Mail"
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
|
|
"\n"
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr "Eliminar direcciones de E-Mail ingnoradas"
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
|
msgid "Keep Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:13
|
|
msgid "Stop Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Date Added"
|
|
msgstr "Fecha"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Queues"
|
|
msgstr "Colas"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Keep in mailbox?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "All"
|
|
msgstr "Todos"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
msgid "Keep"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:2
|
|
msgid "Edit followup"
|
|
msgstr "Editar seguimiento"
|
|
|
|
#: templates/helpdesk/followup_edit.html:9
|
|
msgid "Edit FollowUp"
|
|
msgstr "Editar seguimiento"
|
|
|
|
#: templates/helpdesk/followup_edit.html:14
|
|
msgid "Reassign ticket:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:16
|
|
msgid "Title:"
|
|
msgstr "Título"
|
|
|
|
#: templates/helpdesk/followup_edit.html:18
|
|
msgid "Comment:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
#: templates/helpdesk/kb_category.html:11
|
|
#, python-format
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
#, python-format
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:12
|
|
msgid "Article"
|
|
msgstr "Artículo"
|
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11
|
|
#: templates/helpdesk/navigation.html:33
|
|
msgid "Knowledgebase"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
|
msgid ""
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:9
|
|
#: templates/helpdesk/public_homepage.html:9
|
|
msgid "Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
#, python-format
|
|
msgid "Knowledgebase: %(item)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:13
|
|
#, python-format
|
|
msgid ""
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
|
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
|
"articles</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:15
|
|
msgid "Feedback"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:17
|
|
msgid ""
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
msgid "This article was useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:21
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
#, python-format
|
|
msgid "Recommendations: %(recommendations)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:28
|
|
#, python-format
|
|
msgid "Votes: %(votes)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:29
|
|
#, python-format
|
|
msgid "Overall Rating: %(score)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:4
|
|
msgid "Dashboard"
|
|
msgstr "Panel de control"
|
|
|
|
#: templates/helpdesk/navigation.html:5
|
|
#: templates/helpdesk/ticket_list.html:198
|
|
msgid "Tickets"
|
|
msgstr "Tickets"
|
|
|
|
#: templates/helpdesk/navigation.html:6
|
|
msgid "New Ticket"
|
|
msgstr "Nuevo Ticket"
|
|
|
|
#: templates/helpdesk/navigation.html:8
|
|
msgid "Stats"
|
|
msgstr "Estadísticas"
|
|
|
|
#: templates/helpdesk/navigation.html:14
|
|
#: templates/helpdesk/ticket_list.html:46
|
|
msgid "Load Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35
|
|
msgid "Logout"
|
|
msgstr "Cerrar sesión"
|
|
|
|
#: templates/helpdesk/navigation.html:26
|
|
msgid "Search..."
|
|
msgstr "Buscar..."
|
|
|
|
#: templates/helpdesk/navigation.html:26
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr "Ingrese una palabra de búsqueda, o el número de ticket"
|
|
|
|
#: templates/helpdesk/navigation.html:31
|
|
msgid "Submit A Ticket"
|
|
msgstr "Enviar Ticket"
|
|
|
|
#: templates/helpdesk/navigation.html:35
|
|
msgid "Log In"
|
|
msgstr "Iniciar Sesión"
|
|
|
|
#: templates/helpdesk/public_change_language.html:2
|
|
#: templates/helpdesk/public_homepage.html:21
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
msgid "View a Ticket"
|
|
msgstr "Ver Ticket"
|
|
|
|
#: templates/helpdesk/public_change_language.html:5
|
|
msgid "Change the display language"
|
|
msgstr "Cambiar Idioma"
|
|
|
|
#: templates/helpdesk/public_homepage.html:6
|
|
msgid "Knowledgebase Articles"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:29
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr "Su Direcciójn de E-Mail"
|
|
|
|
#: templates/helpdesk/public_homepage.html:33
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr "Ver Ticket"
|
|
|
|
#: templates/helpdesk/public_homepage.html:39
|
|
msgid "Submit a Ticket"
|
|
msgstr "Enviar Ticket"
|
|
|
|
#: templates/helpdesk/public_homepage.html:41
|
|
msgid ""
|
|
"All fields are required. Please provide as descriptive a title and "
|
|
"description as possible."
|
|
msgstr "Todos los campos son requeridos. Por favor ingrese un título y descripción."
|
|
|
|
#: templates/helpdesk/public_homepage.html:67
|
|
msgid "Please use button at upper right to login first."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr "No se puede abrir el ticket."
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
msgid ""
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|
"\n"
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
|
|
"\n"
|
|
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr "Error:"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr "Cola: %(queue_name)s"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
|
#: templates/helpdesk/ticket_desc_table.html:16
|
|
msgid "Submitted On"
|
|
msgstr "Enviado :"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:74
|
|
msgid "Accept"
|
|
msgstr "Aceptar"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:74
|
|
msgid "Accept and Close"
|
|
msgstr "Aceptar y Cerrar"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:55
|
|
#: templates/helpdesk/ticket.html:64
|
|
msgid "Follow-Ups"
|
|
msgstr "Seguimientos"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:63
|
|
#: templates/helpdesk/ticket.html:92
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr "Cambiado %(field)s de %(old_value)s a %(new_value)s."
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
#: templates/helpdesk/report_index.html:6
|
|
#: templates/helpdesk/report_output.html:3
|
|
#: templates/helpdesk/report_output.html:16
|
|
msgid "Reports & Statistics"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:9
|
|
msgid "You haven't created any tickets yet, so you cannot run any reports."
|
|
msgstr "No han sido creado tickets aún. No pueden crearse reportes."
|
|
|
|
#: templates/helpdesk/report_index.html:13
|
|
msgid "Reports By User"
|
|
msgstr "Reportes por Usuario"
|
|
|
|
#: templates/helpdesk/report_index.html:15
|
|
#: templates/helpdesk/report_index.html:24
|
|
msgid "by Priority"
|
|
msgstr "por Prioridad"
|
|
|
|
#: templates/helpdesk/report_index.html:16
|
|
msgid "by Queue"
|
|
msgstr " por Cola"
|
|
|
|
#: templates/helpdesk/report_index.html:17
|
|
#: templates/helpdesk/report_index.html:25
|
|
msgid "by Status"
|
|
msgstr "por Estado"
|
|
|
|
#: templates/helpdesk/report_index.html:18
|
|
#: templates/helpdesk/report_index.html:26
|
|
msgid "by Month"
|
|
msgstr "por Mes"
|
|
|
|
#: templates/helpdesk/report_index.html:22
|
|
msgid "Reports By Queue"
|
|
msgstr "Reportes por Cola"
|
|
|
|
#: templates/helpdesk/report_output.html:19
|
|
msgid ""
|
|
"You can run this query on filtered data by using one of your saved queries."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:21
|
|
msgid "Select Query:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:26
|
|
msgid "Filter Report"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:29
|
|
msgid ""
|
|
"Want to filter this report to just show a subset of data? Go to the Ticket "
|
|
"List, filter your query, and save your query."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
msgid "Latest Activity"
|
|
msgstr "Última Actividad"
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:22
|
|
msgid "Per-Queue Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
msgid "All Open Tickets"
|
|
msgstr "Todos los Tickets Abiertos"
|
|
|
|
#: templates/helpdesk/rss_list.html:27
|
|
msgid "Open Tickets"
|
|
msgstr "TIckets Abiertos"
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr "Cambiar Configuración del Sistema"
|
|
|
|
#: templates/helpdesk/system_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>System Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
msgid "E-Mail Ignore list"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
msgid "Maintain Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
msgid "Maintain Users"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
msgid "View Ticket Details"
|
|
msgstr "Ver detalles del ticket"
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
msgid "Attach another File"
|
|
msgstr "Adjuntar otro archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197
|
|
msgid "Add Another File"
|
|
msgstr "Agregar otro archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81
|
|
msgid "Private"
|
|
msgstr "Privado"
|
|
|
|
#: templates/helpdesk/ticket.html:111
|
|
msgid "Respond to this ticket"
|
|
msgstr "Responder a este ticket"
|
|
|
|
#: templates/helpdesk/ticket.html:118
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:120
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:123
|
|
msgid "Comment / Resolution"
|
|
msgstr "Comentarios / Soluciones"
|
|
|
|
#: templates/helpdesk/ticket.html:125
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:128
|
|
msgid ""
|
|
"This ticket cannot be resolved or closed until the tickets it depends on are"
|
|
" resolved."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:158
|
|
msgid "Is this update public?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:160
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or "
|
|
"resolution."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:164
|
|
msgid "Change Further Details »"
|
|
msgstr "Cambiar detalles adicionales »"
|
|
|
|
#: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55
|
|
#: templates/helpdesk/ticket_list.html:87
|
|
#: templates/helpdesk/ticket_list.html:199
|
|
msgid "Owner"
|
|
msgstr "Dueño"
|
|
|
|
#: templates/helpdesk/ticket.html:174
|
|
msgid "Unassign"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:190
|
|
msgid "Attach File(s) »"
|
|
msgstr "Adjuntar archivo(s) »"
|
|
|
|
#: templates/helpdesk/ticket.html:196
|
|
msgid "Attach a File"
|
|
msgstr "Adjuntar archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:204
|
|
msgid "Update This Ticket"
|
|
msgstr "Actualizar ticket"
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|
msgid "Add Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|
msgid "Save Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|
#: templates/helpdesk/ticket_dependency_del.html:11
|
|
msgid "Don't Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:13
|
|
#: templates/helpdesk/ticket_dependency_del.html:13
|
|
msgid "Yes, Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|
msgid "Ticket CC Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|
msgid "Ticket CC List"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "View?"
|
|
msgstr "Ver?"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "Update?"
|
|
msgstr "Actualizar?"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:3
|
|
msgid "Add Ticket Dependency"
|
|
msgstr "Agregar Dependencia al Ticket "
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:21
|
|
msgid "Save Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:3
|
|
msgid "Delete Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:11
|
|
msgid "Unhold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:11
|
|
msgid "Hold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:13
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:21
|
|
msgid "Assigned To"
|
|
msgstr "Asignado a"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:27
|
|
msgid "Ignore"
|
|
msgstr "Ignorar"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:36
|
|
msgid "Copies To"
|
|
msgstr "Copiar a"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:37
|
|
msgid "Manage"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:37
|
|
msgid ""
|
|
"Click here to add / remove people who should receive an e-mail whenever this"
|
|
" ticket is updated."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:48
|
|
msgid "Dependencies"
|
|
msgstr "Dependencias"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:50
|
|
msgid ""
|
|
"This ticket cannot be resolved until the following ticket(s) are resolved"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:51
|
|
msgid "Remove Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:54
|
|
msgid "This ticket has no dependencies."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:56
|
|
msgid "Add Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:56
|
|
msgid ""
|
|
"Click on 'Add Dependency', if you want to make this ticket dependent on "
|
|
"another ticket. A ticket may not be closed until all tickets it depends on "
|
|
"are closed."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:2
|
|
msgid "Ticket Listing"
|
|
msgstr "Listado de Tickets"
|
|
|
|
#: templates/helpdesk/ticket_list.html:41
|
|
msgid "Query Options"
|
|
msgstr "Opciones de búsqueda"
|
|
|
|
#: templates/helpdesk/ticket_list.html:43
|
|
msgid "Save This Query"
|
|
msgstr "Guardar búsqueda"
|
|
|
|
#: templates/helpdesk/ticket_list.html:51
|
|
msgid "Change Query"
|
|
msgstr "Cambiar búsqueda"
|
|
|
|
#: templates/helpdesk/ticket_list.html:54
|
|
#: templates/helpdesk/ticket_list.html:69
|
|
msgid "Sorting"
|
|
msgstr "Orden"
|
|
|
|
#: templates/helpdesk/ticket_list.html:58
|
|
#: templates/helpdesk/ticket_list.html:137
|
|
msgid "Keywords"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:59
|
|
msgid "Date Range"
|
|
msgstr "Rango de fechas"
|
|
|
|
#: templates/helpdesk/ticket_list.html:90
|
|
msgid "Reverse"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:92
|
|
msgid "Ordering applied to tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:97
|
|
msgid "Owner(s)"
|
|
msgstr "Dueño(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:101
|
|
msgid "(ME)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:105
|
|
msgid "Ctrl-Click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:110
|
|
msgid "Queue(s)"
|
|
msgstr "Cola(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:111
|
|
#: templates/helpdesk/ticket_list.html:117
|
|
#: templates/helpdesk/ticket_list.html:131
|
|
msgid "Ctrl-click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:116
|
|
msgid "Status(es)"
|
|
msgstr "Estado(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:122
|
|
msgid "Date (From)"
|
|
msgstr "Fecha(Desde)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:123
|
|
msgid "Date (To)"
|
|
msgstr "Fecha(Hasta)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:124
|
|
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:130
|
|
msgid "Tag(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:138
|
|
msgid ""
|
|
"Keywords are case-insensitive, and will be looked for in the title, body and"
|
|
" submitter fields."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:142
|
|
msgid "Apply Filter"
|
|
msgstr "Aplicar filtro"
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
#, python-format
|
|
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:147
|
|
#, python-format
|
|
msgid ""
|
|
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
|
|
"query to see stats and charts for the data listed below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:154
|
|
#: templates/helpdesk/ticket_list.html:169
|
|
msgid "Save Query"
|
|
msgstr "Guardar búsqueda"
|
|
|
|
#: templates/helpdesk/ticket_list.html:160
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
msgid "Shared?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:163
|
|
msgid "Yes, share this query with other users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:164
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:176
|
|
msgid "Use Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:178
|
|
msgid "Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Run Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:213
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:219
|
|
msgid "Previous"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:223
|
|
#, python-format
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:227
|
|
msgid "Next"
|
|
msgstr "Siguiente"
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "Select:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "None"
|
|
msgstr "Ninguno"
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "Inverse"
|
|
msgstr "Invertir"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "With Selected Tickets:"
|
|
msgstr "Con los tickets seleccionados:"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Take (Assign to me)"
|
|
msgstr "Tomar (asginar a mí)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close"
|
|
msgstr "Cerrar"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close (Don't Send E-Mail)"
|
|
msgstr "Cerrar (Sin enviar E-Mail)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close (Send E-Mail)"
|
|
msgstr "Cerrar (Enviando E-Mail)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Assign To"
|
|
msgstr "Asginado a:"
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Nobody (Unassign)"
|
|
msgstr "Nadie (Sin Asignar)"
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr "Cambiar preferencias de usuario"
|
|
|
|
#: templates/helpdesk/user_settings.html:14
|
|
msgid ""
|
|
"\n"
|
|
"<h2>User Settings</h2>\n"
|
|
"\n"
|
|
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:29
|
|
msgid "Save Options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Logged Out</h2>\n"
|
|
"\n"
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:9
|
|
#: templates/helpdesk/registration/login.html:21
|
|
msgid "Login"
|
|
msgstr "Iniciar sesión"
|
|
|
|
#: templates/helpdesk/registration/login.html:11
|
|
msgid ""
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|
"password below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:14
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:16
|
|
msgid "Username"
|
|
msgstr "Usuario"
|
|
|
|
#: templates/helpdesk/registration/login.html:18
|
|
msgid "Password"
|
|
msgstr "Password"
|
|
|
|
#: views/feeds.py:35
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr "Helpdesk: Ttickets abiertos en cola %(queue)s para %(username)s"
|
|
|
|
#: views/feeds.py:40
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr "Helpdesk: tickets abiertos para %(username)s"
|
|
|
|
#: views/feeds.py:46
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr "Tickets abiertos y re-abiertos en %(queue)s para %(username)s"
|
|
|
|
#: views/feeds.py:51
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr "Tickets abiertos y re-abiertos para %(username)s"
|
|
|
|
#: views/feeds.py:98
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr "Helpdesk: Tickets no asignados"
|
|
|
|
#: views/feeds.py:99
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr "Tickets no asignados abiertos y reabiertos"
|
|
|
|
#: views/feeds.py:124
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr "Helpdesk: Actualizaciones recientes"
|
|
|
|
#: views/feeds.py:125
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr "Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos y resoluciones"
|
|
|
|
#: views/feeds.py:140
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr "Helpdesk: Tickets abiertos en cola %(queue)s"
|
|
|
|
#: views/feeds.py:145
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr "Tickets abiertos y re-abiertos en cola %(queue)s"
|
|
|
|
#: views/public.py:91
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr "ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente."
|
|
|
|
#: views/public.py:109
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr "El solicitante acepto la solución y cerró el ticket."
|
|
|
|
#: views/staff.py:218
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr "Solución aceptada y ticket cerrado."
|
|
|
|
#: views/staff.py:246
|
|
msgid "Sorry, you need to login to do that."
|
|
msgstr "Lo sentimos, usted necesita ingresar al sistema para hacer eso."
|
|
|
|
#: views/staff.py:295
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr "Asignado a %(username)s"
|
|
|
|
#: views/staff.py:318
|
|
msgid "Updated"
|
|
msgstr "Actualizado"
|
|
|
|
#: views/staff.py:496
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr "Asignado a %(username)s en actualización masiva"
|
|
|
|
#: views/staff.py:501
|
|
msgid "Unassigned in bulk update"
|
|
msgstr "Des-asignado en actualización masiva"
|
|
|
|
#: views/staff.py:506 views/staff.py:511
|
|
msgid "Closed in bulk update"
|
|
msgstr "Cerrado en actualización masiva"
|
|
|
|
#: views/staff.py:732
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a "
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|
msgstr "<p><strong>Nota:</strong> Su parámetro de busqueda es sensitivo a las mayúsculas debido a su base de datos. Esto significa que las búsquedas <strong>no</strong> serán precisas. Cambiando a una base de datos diferente, se lograrán mejores búsquedas. Para más información, revise <a href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching\">Django Documentation on string matching in SQLite</a>."
|
|
|
|
#: views/staff.py:843
|
|
msgid "Ticket taken off hold"
|
|
msgstr "Ticket liberado"
|
|
|
|
#: views/staff.py:846
|
|
msgid "Ticket placed on hold"
|
|
msgstr "Ticket puesto en espera"
|
|
|
|
#: views/staff.py:914
|
|
msgid "Jan"
|
|
msgstr "Ene"
|
|
|
|
#: views/staff.py:915
|
|
msgid "Feb"
|
|
msgstr "Feb"
|
|
|
|
#: views/staff.py:916
|
|
msgid "Mar"
|
|
msgstr "Mar"
|
|
|
|
#: views/staff.py:917
|
|
msgid "Apr"
|
|
msgstr "Abr"
|
|
|
|
#: views/staff.py:918
|
|
msgid "May"
|
|
msgstr "May"
|
|
|
|
#: views/staff.py:919
|
|
msgid "Jun"
|
|
msgstr "Jun"
|
|
|
|
#: views/staff.py:920
|
|
msgid "Jul"
|
|
msgstr "Jul"
|
|
|
|
#: views/staff.py:921
|
|
msgid "Aug"
|
|
msgstr "Ago"
|
|
|
|
#: views/staff.py:922
|
|
msgid "Sep"
|
|
msgstr "Sep"
|
|
|
|
#: views/staff.py:923
|
|
msgid "Oct"
|
|
msgstr "Oct"
|
|
|
|
#: views/staff.py:924
|
|
msgid "Nov"
|
|
msgstr "Nov"
|
|
|
|
#: views/staff.py:925
|
|
msgid "Dec"
|
|
msgstr "Dic"
|
|
|
|
#: views/staff.py:951
|
|
msgid "User by Priority"
|
|
msgstr "Usuario por Prioridad"
|
|
|
|
#: views/staff.py:957
|
|
msgid "User by Queue"
|
|
msgstr "Usuario por Cola"
|
|
|
|
#: views/staff.py:963
|
|
msgid "User by Status"
|
|
msgstr "Usuario por Estatus"
|
|
|
|
#: views/staff.py:969
|
|
msgid "User by Month"
|
|
msgstr "Usuario por Mes"
|
|
|
|
#: views/staff.py:975
|
|
msgid "Queue by Priority"
|
|
msgstr "Cola por Prioridad"
|
|
|
|
#: views/staff.py:981
|
|
msgid "Queue by Status"
|
|
msgstr "Cola por Estatus"
|
|
|
|
#: views/staff.py:987
|
|
msgid "Queue by Month"
|
|
msgstr "Cola por Mes"
|