forked from extern/django-helpdesk
261 lines
7.1 KiB
Python
261 lines
7.1 KiB
Python
"""
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django-helpdesk - A Django powered ticket tracker for small enterprise.
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(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
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urls.py - Mapping of URL's to our various views. Note we always used NAMED
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views for simplicity in linking later on.
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"""
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from django.conf.urls import url
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from django.contrib.auth.decorators import login_required
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from django.contrib.auth import views as auth_views
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from django.views.generic import TemplateView
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from helpdesk.decorators import helpdesk_staff_member_required, protect_view
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from helpdesk import settings as helpdesk_settings
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from helpdesk.views import feeds, staff, public, kb, login
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try:
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import helpdesk.tasks
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except ImportError:
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pass
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class DirectTemplateView(TemplateView):
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extra_context = None
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def get_context_data(self, **kwargs):
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context = super(self.__class__, self).get_context_data(**kwargs)
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if self.extra_context is not None:
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for key, value in self.extra_context.items():
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if callable(value):
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context[key] = value()
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else:
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context[key] = value
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return context
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app_name = 'helpdesk'
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base64_pattern = r'(?:[A-Za-z0-9+/]{4})*(?:[A-Za-z0-9+/]{2}==|[A-Za-z0-9+/]{3}=)?$'
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urlpatterns = [
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url(r'^dashboard/$',
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staff.dashboard,
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name='dashboard'),
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url(r'^tickets/$',
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staff.ticket_list,
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name='list'),
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url(r'^tickets/update/$',
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staff.mass_update,
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name='mass_update'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/$',
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staff.view_ticket,
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name='view'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_edit/(?P<followup_id>[0-9]+)/$',
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staff.followup_edit,
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name='followup_edit'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_delete/(?P<followup_id>[0-9]+)/$',
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staff.followup_delete,
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name='followup_delete'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/edit/$',
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staff.edit_ticket,
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name='edit'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/update/$',
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staff.update_ticket,
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name='update'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$',
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staff.delete_ticket,
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name='delete'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$',
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staff.hold_ticket,
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name='hold'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$',
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staff.unhold_ticket,
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name='unhold'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/$',
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staff.ticket_cc,
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name='ticket_cc'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/add/$',
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staff.ticket_cc_add,
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name='ticket_cc_add'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/delete/(?P<cc_id>[0-9]+)/$',
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staff.ticket_cc_del,
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name='ticket_cc_del'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/add/$',
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staff.ticket_dependency_add,
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name='ticket_dependency_add'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/delete/(?P<dependency_id>[0-9]+)/$',
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staff.ticket_dependency_del,
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name='ticket_dependency_del'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/attachment_delete/(?P<attachment_id>[0-9]+)/$',
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staff.attachment_del,
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name='attachment_del'),
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url(r'^raw/(?P<type>\w+)/$',
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staff.raw_details,
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name='raw'),
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url(r'^rss/$',
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staff.rss_list,
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name='rss_index'),
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url(r'^reports/$',
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staff.report_index,
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name='report_index'),
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url(r'^reports/(?P<report>\w+)/$',
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staff.run_report,
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name='run_report'),
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url(r'^save_query/$',
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staff.save_query,
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name='savequery'),
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url(r'^delete_query/(?P<id>[0-9]+)/$',
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staff.delete_saved_query,
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name='delete_query'),
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url(r'^settings/$',
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staff.EditUserSettingsView.as_view(),
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name='user_settings'),
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url(r'^ignore/$',
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staff.email_ignore,
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name='email_ignore'),
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url(r'^ignore/add/$',
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staff.email_ignore_add,
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name='email_ignore_add'),
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url(r'^ignore/delete/(?P<id>[0-9]+)/$',
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staff.email_ignore_del,
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name='email_ignore_del'),
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url(r'^datatables_ticket_list/(?P<query>{})$'.format(base64_pattern),
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staff.datatables_ticket_list,
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name="datatables_ticket_list"),
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url(r'^timeline_ticket_list/(?P<query>{})$'.format(base64_pattern),
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staff.timeline_ticket_list,
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name="timeline_ticket_list"),
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]
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urlpatterns += [
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url(r'^$',
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protect_view(public.Homepage.as_view()),
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name='home'),
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url(r'^tickets/submit/$',
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public.create_ticket,
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name='submit'),
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url(r'^tickets/submit_iframe/$',
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public.CreateTicketIframeView.as_view(),
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name='submit_iframe'),
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url(r'^tickets/success_iframe/$', # Ticket was submitted successfully
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public.SuccessIframeView.as_view(),
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name='success_iframe'),
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url(r'^view/$',
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public.view_ticket,
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name='public_view'),
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url(r'^change_language/$',
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public.change_language,
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name='public_change_language'),
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]
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urlpatterns += [
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url(r'^rss/user/(?P<user_name>[^/]+)/$',
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helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
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name='rss_user'),
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url(r'^rss/user/(?P<user_name>[^/]+)/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
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helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
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name='rss_user_queue'),
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url(r'^rss/queue/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
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helpdesk_staff_member_required(feeds.OpenTicketsByQueue()),
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name='rss_queue'),
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url(r'^rss/unassigned/$',
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helpdesk_staff_member_required(feeds.UnassignedTickets()),
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name='rss_unassigned'),
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url(r'^rss/recent_activity/$',
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helpdesk_staff_member_required(feeds.RecentFollowUps()),
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name='rss_activity'),
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]
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urlpatterns += [
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url(r'^login/$',
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login.login,
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name='login'),
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url(r'^logout/$',
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auth_views.LogoutView.as_view(
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template_name='helpdesk/registration/login.html',
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next_page='../'),
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name='logout'),
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url(r'^password_change/$',
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auth_views.PasswordChangeView.as_view(
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template_name='helpdesk/registration/change_password.html',
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success_url='./done'),
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name='password_change'),
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url(r'^password_change/done$',
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auth_views.PasswordChangeDoneView.as_view(
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template_name='helpdesk/registration/change_password_done.html',),
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name='password_change_done'),
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]
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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urlpatterns += [
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url(r'^kb/$',
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kb.index,
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name='kb_index'),
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url(r'^kb/(?P<slug>[A-Za-z0-9_-]+)/$',
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kb.category,
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name='kb_category'),
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url(r'^kb/(?P<item>[0-9]+)/vote/$',
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kb.vote,
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name='kb_vote'),
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url(r'^kb_iframe/(?P<slug>[A-Za-z0-9_-]+)/$',
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kb.category_iframe,
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name='kb_category_iframe'),
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]
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urlpatterns += [
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url(r'^help/context/$',
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TemplateView.as_view(template_name='helpdesk/help_context.html'),
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name='help_context'),
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url(r'^system_settings/$',
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login_required(DirectTemplateView.as_view(template_name='helpdesk/system_settings.html')),
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name='system_settings'),
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]
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