forked from extern/django-helpdesk
2205 lines
65 KiB
Plaintext
2205 lines
65 KiB
Plaintext
# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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# Ross Poulton <ross@rossp.org>, 2011.
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2011-02-07 10:33+0000\n"
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"PO-Revision-Date: 2011-05-10 00:24+0000\n"
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"Last-Translator: albertogaona <gaona_consulting@yahoo.com>\n"
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"Language-Team: Spanish (Mexican) (http://www.transifex.net/projects/p/django-helpdesk/team/es_MX/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: es_MX\n"
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"Plural-Forms: nplurals=2; plural=(n != 1)\n"
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#: forms.py:37 forms.py:271 models.py:258 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/rss_list.html:23 templates/helpdesk/ticket_list.html:54
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:183
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msgid "Queue"
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msgstr "Cola"
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#: forms.py:46
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msgid "Summary of the problem"
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msgstr "Resumen del problema"
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#: forms.py:51
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msgid "Submitter E-Mail Address"
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msgstr "E-Mail de Remitente"
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#: forms.py:52
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr ""
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"Esta direccion de e-mail recibirá copias de todas las actualizaciones "
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"públicas de este ticket."
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#: forms.py:58
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msgid "Description of Issue"
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msgstr "Descripción del Problema"
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#: forms.py:65
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msgid "Case owner"
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msgstr "Dueño"
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#: forms.py:66
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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"Si selecciona un propietario que no sea usted, serán notificados por correo "
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"acerca de este ticket inmediatamente"
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#: forms.py:74 models.py:318 management/commands/escalate_tickets.py:152
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:128
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#: templates/helpdesk/ticket_desc_table.html:22
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:265
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msgid "Priority"
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msgstr "Prioridad"
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#: forms.py:75
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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"Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo"
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" como está (3)."
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#: forms.py:81 forms.py:307
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msgid "Attach File"
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msgstr "Adjuntar Archivo."
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#: forms.py:82 forms.py:308
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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"Usted puede adjuntar un archivo como documento o una captura de pantalla a "
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"este ticket."
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#: forms.py:90 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:131
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#: templates/helpdesk/ticket_desc_table.html:33
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#: templates/helpdesk/ticket_list.html:58
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:276
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msgid "Tags"
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msgstr "Etiquetas"
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#: forms.py:91
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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"Palabras, separadas por espacios o frases separadas por comas. Estás "
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"representaran características significativas a este ticket."
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#: forms.py:183
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msgid "Ticket Opened"
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msgstr "Ticket abierto"
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#: forms.py:190
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Ticket abierto & Asignado a %(name)s"
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#: forms.py:280
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msgid "Summary of your query"
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msgstr "Resumen de su consulta"
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#: forms.py:285
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msgid "Your E-Mail Address"
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msgstr "Su dirección de e-mail"
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#: forms.py:286
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Le enviaremos un e-mail cuando su ticket se actualice."
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#: forms.py:291
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msgid "Description of your issue"
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msgstr "Descripción del problema"
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#: forms.py:293
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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"Por favor sea lo más descriptivo posible, incluyendo cualquier información "
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"necesaria para resolver pronto su problema."
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#: forms.py:301
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msgid "Urgency"
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msgstr "Urgencia"
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#: forms.py:302
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msgid "Please select a priority carefully."
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msgstr "Por favor seleccione una prioridad cuidadosamente."
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#: forms.py:390
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msgid "Ticket Opened Via Web"
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msgstr "Ticket abierto vía web"
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#: forms.py:460
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msgid "Show Ticket List on Login?"
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msgstr "¿Mostrar la lista de tickets al entrar?"
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#: forms.py:461
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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"¿Mostar la lista de ticket después de ingresar? De otra forma, el dashboard "
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"será mostrado."
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#: forms.py:466
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msgid "E-mail me on ticket change?"
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msgstr "Envíenme un mensaje cuando cambie el ticket"
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#: forms.py:467
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr ""
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"¿Quiere recibir un e-mail si usted es el dueño de un ticket y el ticket es "
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"cambiado vía web por alguien más?"
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#: forms.py:472
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msgid "E-mail me when assigned a ticket?"
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msgstr "¿Enviarle un correo cuando se le asigne un ticket?"
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#: forms.py:473
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr "¿Quiere que se le envie un e-mail si se le asigna un ticket via web?"
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#: forms.py:478
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "¿Enviarle un correo si un ticket es cambiado vía el API?"
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#: forms.py:479
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr ""
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"¿Quiere recibir un e-mail si un ticket es modificado a través de la API?"
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#: forms.py:484
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msgid "Number of tickets to show per page"
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msgstr "Número de tickets a mostrar por página"
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#: forms.py:485
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "¿Cuántos tickets quiere ver en la página de Lista de Tickets?"
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#: forms.py:492
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?"
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#: forms.py:493
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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"Cuando envia un ticket, ¿quiere que automáticamente se use su dirección de "
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"e-mail como emisor? Usted puede ingresar una dirección de e-mail cuando se "
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"ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción"
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" por defecto."
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#: models.py:32 models.py:252 models.py:470 models.py:760 models.py:794
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:122 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:255
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msgid "Title"
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msgstr "Título"
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#: models.py:37 models.py:765 models.py:1131
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msgid "Slug"
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msgstr "Prefijo"
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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"Este prefijo es utilizado como parte del ID de un ticket. Una vez "
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"configurado, trate de no cambiarlo o las notificaciones e-mail pueden dejar"
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" de funcionar."
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#: models.py:43 models.py:988 models.py:1058 models.py:1128
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Dirección de E-mail"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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"Todos los correos de salida de esta cola usarán esta dirección. Si usa IMAP "
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"o POP3, esta debe ser la dirección de correo para ese buzón"
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#: models.py:52
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msgid "Locale"
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msgstr "Internacionalización"
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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"Internacionalización de esta cola. Todo lo que corresponda a esta cola "
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"estara en este lenguaje."
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "¿Permitir envíos públicos?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr "¿Debe esta cola ser listada en el formulario de envíos públicos?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "¿Permitir envíos por e-mail?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr "¿Quiere sondear el buzón de correo de abajo para nuevos tickets?"
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#: models.py:76
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msgid "Escalation Days"
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msgstr "Dias de escalamiento"
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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"¿con que frecuencia desea incrementar la prioridad de los tickets que no "
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"están retenidos? Especifique 0 para que no existan escalamientos."
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr "Dirección CC Nuevo Ticket"
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#: models.py:87
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue"
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msgstr ""
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"Si introduce una dirección de correo, entonces recibirá una notificación de "
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"todos los tickets nuevos de esta cola "
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#: models.py:92
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msgid "Updated Ticket CC Address"
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msgstr "Actualización de Ticket, Dirección de CC"
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#: models.py:95
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue"
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msgstr ""
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"Si introduce una dirección de correo, entonces recibirá notificaciones de "
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"todas las actividades (nuevos tickets, tickets cerrados, actualizaciones, "
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"reasignaciones, etc.) para esta cola."
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#: models.py:101
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msgid "E-Mail Box Type"
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msgstr "Tipo de buzón de correo"
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#: models.py:103
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msgid "POP 3"
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msgstr "POP 3"
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#: models.py:103
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msgid "IMAP"
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msgstr "IMAP"
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#: models.py:106
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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"Dirección de correo para crear tickets automáticos a partir de un buzón de "
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"correo, tanto POP3 e IMAP son soportados."
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#: models.py:111
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msgid "E-Mail Hostname"
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msgstr "Servidor de e-mail"
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#: models.py:115
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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"La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser "
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"\"localhost\"."
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#: models.py:120
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msgid "E-Mail Port"
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msgstr "Puerto de e-mail"
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#: models.py:123
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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"Número de puerto para acceder a e-mail. Por defecto POP3 es \"110\" y para "
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"IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en "
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"blanco para usar los por defecto."
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#: models.py:129
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msgid "Use SSL for E-Mail?"
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msgstr "¿Usar SSL para el e-mail?"
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#: models.py:132
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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"Si va a utilizar SSL para IMAP o POP3 - el puerto predeterminado es 993 para"
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" IMAP y 995 para POP3"
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#: models.py:137
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msgid "E-Mail Username"
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msgstr "Nombre de usuario de e-mail"
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#: models.py:141
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msgid "Username for accessing this mailbox."
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msgstr "Nombre de usuario para accesar esta casilla."
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#: models.py:145
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msgid "E-Mail Password"
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msgstr "Contraseña de e-mail"
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#: models.py:149
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msgid "Password for the above username"
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msgstr "Contraseña para el usuario de encima"
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#: models.py:153
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msgid "IMAP Folder"
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msgstr "Carpeta IMAP"
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#: models.py:157
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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"Si utiliza IMAP ¿de qué carpeta quiere extraer los mensajes? Esta "
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"característica le permite utilizar una sola cuenta IMAP para varias colas, "
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"filtrando los mensajes en el servidor IMAP y colocándolos en diferentes "
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"carpetas. Default: INBOX"
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#: models.py:164
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msgid "E-Mail Check Interval"
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msgstr "Intervalo de revisión de correo"
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#: models.py:165
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr "¿Con que frecuencia desea revisar el buzón de correo? (En Minutos)"
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#: models.py:236 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:86
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msgid "Open"
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msgstr "Abierto"
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#: models.py:237 templates/helpdesk/ticket.html:92
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#: templates/helpdesk/ticket.html.py:98 templates/helpdesk/ticket.html:103
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#: templates/helpdesk/ticket.html.py:107
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msgid "Reopened"
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msgstr "Reabierto"
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#: models.py:238 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:87 templates/helpdesk/ticket.html.py:93
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#: templates/helpdesk/ticket.html:99
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msgid "Resolved"
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msgstr "Resuelto"
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#: models.py:239 templates/helpdesk/ticket.html:88
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#: templates/helpdesk/ticket.html.py:94 templates/helpdesk/ticket.html:100
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#: templates/helpdesk/ticket.html.py:104
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msgid "Closed"
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msgstr "Cerrado"
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#: models.py:240 templates/helpdesk/ticket.html:89
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#: templates/helpdesk/ticket.html.py:95 templates/helpdesk/ticket.html:108
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msgid "Duplicate"
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msgstr "Duplicado"
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#: models.py:244
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msgid "1. Critical"
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msgstr "1. Crítico"
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#: models.py:245
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msgid "2. High"
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msgstr "2. Alto"
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#: models.py:246
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msgid "3. Normal"
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msgstr "3. Normal"
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#: models.py:247
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msgid "4. Low"
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msgstr "4. Bajo"
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#: models.py:248
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msgid "5. Very Low"
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msgstr "5. Muy bajo"
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#: models.py:262 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket_list.html:69
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#: templates/helpdesk/ticket_list.html:183
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msgid "Created"
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msgstr "Creado"
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#: models.py:264
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msgid "Date this ticket was first created"
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msgstr "Fecha de cuando fue creado este ticket"
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#: models.py:268
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msgid "Modified"
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msgstr "Modificado"
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#: models.py:270
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msgid "Date this ticket was most recently changed."
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msgstr "Fecha de cuando fue reciente modifcado este ticket"
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#: models.py:274 templates/helpdesk/public_view_ticket.html:16
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#: templates/helpdesk/ticket_desc_table.html:17
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msgid "Submitter E-Mail"
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msgstr "E-mail del solicitante"
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#: models.py:277
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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msgstr ""
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"El solicitante recibira un e-mail para todas las actualizaciones publicas "
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"dejadas para esta tarea."
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#: models.py:286
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msgid "Assigned to"
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msgstr "Asignado a"
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#: models.py:290 templates/helpdesk/dashboard.html:26
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#: templates/helpdesk/ticket_list.html:55
|
|
#: templates/helpdesk/ticket_list.html:78
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Status"
|
|
msgstr "Estado"
|
|
|
|
#: models.py:296
|
|
msgid "On Hold"
|
|
msgstr "Mantener"
|
|
|
|
#: models.py:299
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
|
msgstr "Si un ticket es mantenido, no sera automaticamente escalado."
|
|
|
|
#: models.py:304 models.py:769 templates/helpdesk/public_view_ticket.html:39
|
|
#: templates/helpdesk/ticket_desc_table.html:45
|
|
msgid "Description"
|
|
msgstr "Descripcion"
|
|
|
|
#: models.py:307
|
|
msgid "The content of the customers query."
|
|
msgstr "El contenido de la consulta de clientes"
|
|
|
|
#: models.py:311 templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|
msgid "Resolution"
|
|
msgstr "Resolución"
|
|
|
|
#: models.py:314
|
|
msgid "The resolution provided to the customer by our staff."
|
|
msgstr "La resolución proporcionada al cliente por el personal"
|
|
|
|
#: models.py:322
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
|
msgstr "1 = Prioridad mas alta, 5 = Prioridad Baja"
|
|
|
|
#: models.py:329
|
|
msgid ""
|
|
"The date this ticket was last escalated - updated automatically by "
|
|
"management/commands/escalate_tickets.py."
|
|
msgstr ""
|
|
"La fecha de este ticket fue modificada por la ultima escalación - "
|
|
"actualizado automáticamente por management/commands/escalate_tickets.py."
|
|
|
|
#: models.py:338 templates/helpdesk/ticket_desc_table.html:13
|
|
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:171 views/staff.py:212
|
|
msgid "Unassigned"
|
|
msgstr "Sin Asignar"
|
|
|
|
#: models.py:377
|
|
msgid " - On Hold"
|
|
msgstr "En Espera"
|
|
|
|
#: models.py:461 models.py:1046 models.py:1178
|
|
#: templates/helpdesk/public_homepage.html:9
|
|
#: templates/helpdesk/public_view_form.html:12
|
|
msgid "Ticket"
|
|
msgstr "Ticket"
|
|
|
|
#: models.py:465 models.py:694 models.py:981 models.py:1125
|
|
msgid "Date"
|
|
msgstr "Fecha"
|
|
|
|
#: models.py:477 views/staff.py:226
|
|
msgid "Comment"
|
|
msgstr "Comentario"
|
|
|
|
#: models.py:483
|
|
msgid "Public"
|
|
msgstr "Público"
|
|
|
|
#: models.py:486
|
|
msgid ""
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|
"tickets can only be seen by staff."
|
|
msgstr ""
|
|
"Los tickets públicos son visibles por el usuario y todo el personal, pero "
|
|
"las entradas no pública sólo pueden ser vistos por el personal."
|
|
|
|
#: models.py:494 models.py:861 models.py:1054
|
|
msgid "User"
|
|
msgstr "Usuario"
|
|
|
|
#: models.py:498 templates/helpdesk/ticket.html:84
|
|
msgid "New Status"
|
|
msgstr "Nuevo Estado"
|
|
|
|
#: models.py:502
|
|
msgid "If the status was changed, what was it changed to?"
|
|
msgstr "Si el estado cambió, ¿que fue a lo que cambió?"
|
|
|
|
#: models.py:531 models.py:588
|
|
msgid "Follow-up"
|
|
msgstr "Seguimiento"
|
|
|
|
#: models.py:535 models.py:1183
|
|
msgid "Field"
|
|
msgstr "Campo"
|
|
|
|
#: models.py:540
|
|
msgid "Old Value"
|
|
msgstr "Valor Viejo"
|
|
|
|
#: models.py:546
|
|
msgid "New Value"
|
|
msgstr "Valor nuevo"
|
|
|
|
#: models.py:554
|
|
msgid "removed"
|
|
msgstr "removido"
|
|
|
|
#: models.py:556
|
|
#, python-format
|
|
msgid "set to %s"
|
|
msgstr "establece en %s"
|
|
|
|
#: models.py:558
|
|
#, python-format
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
msgstr "cambiado de \"%(old_value)s\" a \"%(new_value)s\""
|
|
|
|
#: models.py:592
|
|
msgid "File"
|
|
msgstr "Archivo"
|
|
|
|
#: models.py:597
|
|
msgid "Filename"
|
|
msgstr "Nombre de Archivo"
|
|
|
|
#: models.py:602
|
|
msgid "MIME Type"
|
|
msgstr "Tipo MIME"
|
|
|
|
#: models.py:607
|
|
msgid "Size"
|
|
msgstr "Tamaño"
|
|
|
|
#: models.py:608
|
|
msgid "Size of this file in bytes"
|
|
msgstr "Tamaño del archivo en bytes"
|
|
|
|
#: models.py:643
|
|
msgid ""
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
"queues you wish to limit this reply to."
|
|
msgstr ""
|
|
"Dejar en blanco para permitir que esta respuesta que se utilizará para todas"
|
|
" las colas, o seleccionar las colas desea limitar esta respuesta."
|
|
|
|
#: models.py:648 models.py:689 models.py:976
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Name"
|
|
msgstr "Nombre"
|
|
|
|
#: models.py:650
|
|
msgid ""
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|
msgstr ""
|
|
"Sólo se utiliza para ayudar a los usuarios con la selección de una respuesta"
|
|
" - no se muestra al usuario."
|
|
|
|
#: models.py:655
|
|
msgid "Body"
|
|
msgstr "Cuerpo"
|
|
|
|
#: models.py:656
|
|
msgid ""
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
|
"queue }} - The queue; and {{ user }} - the current user."
|
|
msgstr ""
|
|
"Contexto: {{ ticket }} - ticket de objeto (por ejemplo, {{ ticket.title }});"
|
|
" {{ queue }} - La cola, y {{ user }} - el usuario actual."
|
|
|
|
#: models.py:683
|
|
msgid ""
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
"queues you wish to exclude with this entry."
|
|
msgstr ""
|
|
"Deja en blanco para esta exclusión se aplica a todas las colas, o "
|
|
"seleccionar las colas que desee excluir con esta entrada."
|
|
|
|
#: models.py:695
|
|
msgid "Date on which escalation should not happen"
|
|
msgstr "Fecha en la que la escalada no debe suceder"
|
|
|
|
#: models.py:712
|
|
msgid "Template Name"
|
|
msgstr "Nombre de Plantillla"
|
|
|
|
#: models.py:718
|
|
msgid "Subject"
|
|
msgstr "Asunto"
|
|
|
|
#: models.py:720
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
|
" available as in plain_text, below."
|
|
msgstr ""
|
|
"Este será el prefijo \"[ticket.ticket] ticket.title\". Se recomienda algo "
|
|
"simple como \"(Actualización\") o \"(cerrado)\" - el mismo contexto se "
|
|
"encuentra disponible como en plain_text, a continuación."
|
|
|
|
#: models.py:726
|
|
msgid "Heading"
|
|
msgstr "Encabezado"
|
|
|
|
#: models.py:728
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
|
" context is available as in plain_text, below."
|
|
msgstr ""
|
|
"En correos HTML, este será el encabezado al principio del correo - el mismo "
|
|
"contexto aplica a textlo plano, abajo."
|
|
|
|
#: models.py:734
|
|
msgid "Plain Text"
|
|
msgstr "Texto Plano"
|
|
|
|
#: models.py:735
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr ""
|
|
"El contexto a su disposición incluye {{ ticket }}, {{ queue }}, y "
|
|
"dependiendo de la hora de la llamada: {{resolution}} o {{comment}}."
|
|
|
|
#: models.py:741
|
|
msgid "HTML"
|
|
msgstr "HTML"
|
|
|
|
#: models.py:742
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr "El mismo contexto está disponible aquí como texto plano, arriba."
|
|
|
|
#: models.py:790 templates/helpdesk/kb_index.html:10
|
|
msgid "Category"
|
|
msgstr "Categoría"
|
|
|
|
#: models.py:799
|
|
msgid "Question"
|
|
msgstr "Pregunta"
|
|
|
|
#: models.py:803
|
|
msgid "Answer"
|
|
msgstr "Respuesta"
|
|
|
|
#: models.py:807
|
|
msgid "Votes"
|
|
msgstr "Votos"
|
|
|
|
#: models.py:808
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr "Número total de votos emitidos para este item"
|
|
|
|
#: models.py:813
|
|
msgid "Positive Votes"
|
|
msgstr "Votos positivos"
|
|
|
|
#: models.py:814
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr "Número total de votos para este item que fueron POSITIVOS"
|
|
|
|
#: models.py:819
|
|
msgid "Last Updated"
|
|
msgstr "Última actualización"
|
|
|
|
#: models.py:820
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr "La fecha en que esta cuestión fue recientemente cambiado."
|
|
|
|
#: models.py:834
|
|
msgid "Unrated"
|
|
msgstr "No calificado"
|
|
|
|
#: models.py:865 templates/helpdesk/ticket_list.html:142
|
|
msgid "Query Name"
|
|
msgstr "Nombre de consulta"
|
|
|
|
#: models.py:867
|
|
msgid "User-provided name for this query"
|
|
msgstr "nombre proveido por el usuario para esta consulta"
|
|
|
|
#: models.py:871
|
|
msgid "Shared With Other Users?"
|
|
msgstr "¿Compartir con otros usuarios?"
|
|
|
|
#: models.py:874
|
|
msgid "Should other users see this query?"
|
|
msgstr "¿Deberían otros usuarios ver esta consulta?"
|
|
|
|
#: models.py:878
|
|
msgid "Search Query"
|
|
msgstr "Consulta de búsqueda"
|
|
|
|
#: models.py:879
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr "objeto de consulta en crudo. Tenga cuidado con cambiar esto."
|
|
|
|
#: models.py:900
|
|
msgid "Settings Dictionary"
|
|
msgstr "Diccionario de Configuración"
|
|
|
|
#: models.py:901
|
|
msgid ""
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
"not change this field via the admin."
|
|
msgstr ""
|
|
"Esta es una representación codificada en base 64 de un diccionario de Python"
|
|
" en crudo. No cambie este campo a través de la administración."
|
|
|
|
#: models.py:970
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr ""
|
|
"Deja en blanco para este e-mail para ser ignorado en todas las colas, o "
|
|
"seleccionar las colas que desea ignorar este e-mail para."
|
|
|
|
#: models.py:982
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr "Fecha en la que se añadió la dirección de correo electrónico"
|
|
|
|
#: models.py:990
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr ""
|
|
"Introduzca una dirección de correo electrónico completa, o partes con "
|
|
"comodines, por ejemplo, *@domain.com o postmaster@*."
|
|
|
|
#: models.py:995
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr "Guardar mensajes de correo electrónico en el buzón?"
|
|
|
|
#: models.py:998
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr ""
|
|
"¿Desea guardar los correos electrónicos de esta dirección en el buzón de "
|
|
"correo? Si es marcada, los mensajes de correo electrónico de esta dirección "
|
|
"serán eliminados."
|
|
|
|
#: models.py:1053
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr "Usuario que desea recibir las actualizaciones de este ticket."
|
|
|
|
#: models.py:1061
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr ""
|
|
"Para los seguidores sin usuario, introduzca su dirección de correo "
|
|
"electrónico"
|
|
|
|
#: models.py:1065
|
|
msgid "Can View Ticket?"
|
|
msgstr "¿Puede ver el ticket?"
|
|
|
|
#: models.py:1067
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr "¿Puede este CC entrar para ver los detalles del ticket?"
|
|
|
|
#: models.py:1071
|
|
msgid "Can Update Ticket?"
|
|
msgstr "¿Puede actualizar el ticket?"
|
|
|
|
#: models.py:1073
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr "¿Puede este CC entrar y actualizar el ticket?"
|
|
|
|
#: models.py:1100
|
|
msgid "Field Name"
|
|
msgstr "Nombre del campo"
|
|
|
|
#: models.py:1101
|
|
msgid ""
|
|
"As used in the database and behind the scenes. Must be unique and consist of"
|
|
" only lowercase letters with no punctuation."
|
|
msgstr ""
|
|
"Tal y como se usa en la base de datos del sistema. Debe ser único y "
|
|
"consistir solo de minúsculas, sin puntos ni comas."
|
|
|
|
#: models.py:1106
|
|
msgid "Label"
|
|
msgstr "Etiqueta"
|
|
|
|
#: models.py:1108
|
|
msgid "The display label for this field"
|
|
msgstr "La etiqueta a desplegar para este campo"
|
|
|
|
#: models.py:1112
|
|
msgid "Help Text"
|
|
msgstr "Texto de ayuda"
|
|
|
|
#: models.py:1113
|
|
msgid "Shown to the user when editing the ticket"
|
|
msgstr "Se muestra al usuario cuando se edita el ticket"
|
|
|
|
#: models.py:1119
|
|
msgid "Character (single line)"
|
|
msgstr "Caracter (una sola línea)"
|
|
|
|
#: models.py:1120
|
|
msgid "Text (multi-line)"
|
|
msgstr "Texto (multi-línea)"
|
|
|
|
#: models.py:1121
|
|
msgid "Integer"
|
|
msgstr "Entero"
|
|
|
|
#: models.py:1122
|
|
msgid "Decimal"
|
|
msgstr "Decimal"
|
|
|
|
#: models.py:1123
|
|
msgid "List"
|
|
msgstr "Lista"
|
|
|
|
#: models.py:1124
|
|
msgid "Boolean (checkbox yes/no)"
|
|
msgstr "Booleano (checkbox sí/no)"
|
|
|
|
#: models.py:1126
|
|
msgid "Time"
|
|
msgstr "Hora"
|
|
|
|
#: models.py:1127
|
|
msgid "Date & Time"
|
|
msgstr "Fecha y hora"
|
|
|
|
#: models.py:1129
|
|
msgid "URL"
|
|
msgstr "URL"
|
|
|
|
#: models.py:1130
|
|
msgid "IP Address"
|
|
msgstr "Dirección IP"
|
|
|
|
#: models.py:1135
|
|
msgid "Data Type"
|
|
msgstr "Tipo de dato"
|
|
|
|
#: models.py:1137
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
msgstr "Le permite restringir la información introducida en este campo"
|
|
|
|
#: models.py:1142
|
|
msgid "Maximum Length (characters)"
|
|
msgstr "Longitud máxima (caracteres)"
|
|
|
|
#: models.py:1148
|
|
msgid "Decimal Places"
|
|
msgstr "Lugares decimales"
|
|
|
|
#: models.py:1149
|
|
msgid "Only used for decimal fields"
|
|
msgstr "Solo utilizado en campos decimales"
|
|
|
|
#: models.py:1155
|
|
msgid "List Values"
|
|
msgstr "Listas de valores"
|
|
|
|
#: models.py:1156
|
|
msgid "For list fields only. Enter one option per line."
|
|
msgstr "Para campos de lista. Introduzca una opción por línea."
|
|
|
|
#: models.py:1162
|
|
msgid "Required?"
|
|
msgstr "¿Requerido?"
|
|
|
|
#: models.py:1163
|
|
msgid "Does the user have to enter a value for this field?"
|
|
msgstr "¿El usuario está obligado a introducir un valor en este campo?"
|
|
|
|
#: models.py:1167
|
|
msgid "Staff Only?"
|
|
msgstr "¿Solo personal de soporte?"
|
|
|
|
#: models.py:1168
|
|
msgid ""
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
msgstr ""
|
|
"Si está prendido, la forma pública de creación de ticket NO MOSTRARÁ este "
|
|
"campo"
|
|
|
|
#: management/commands/escalate_tickets.py:146
|
|
#, python-format
|
|
msgid "Ticket escalated after %s days"
|
|
msgstr "Ticket escalado después de %s días"
|
|
|
|
#: management/commands/get_email.py:146
|
|
msgid "Created from e-mail"
|
|
msgstr "Creado a partir de e-mail"
|
|
|
|
#: management/commands/get_email.py:150
|
|
msgid "Unknown Sender"
|
|
msgstr "Remitente desconocido"
|
|
|
|
#: management/commands/get_email.py:204
|
|
msgid ""
|
|
"No plain-text email body available. Please see attachment "
|
|
"email_html_body.html."
|
|
msgstr ""
|
|
"No hay cuerpo del correo electrónico en texto plano disponible. Por favor, "
|
|
"consulte el archivo adjunto email_html_body.html."
|
|
|
|
#: management/commands/get_email.py:208
|
|
msgid "email_html_body.html"
|
|
msgstr "email_html_body.html"
|
|
|
|
#: management/commands/get_email.py:285
|
|
msgid " (Reopened)"
|
|
msgstr "(Reabierto)"
|
|
|
|
#: management/commands/get_email.py:287
|
|
msgid " (Updated)"
|
|
msgstr "(Actualizado)"
|
|
|
|
#: management/commands/get_email.py:309
|
|
#, python-format
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
msgstr "E-mail recibido desde %(sender_email)s "
|
|
|
|
#: management/commands/get_email.py:317
|
|
#, python-format
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
"Ticket Re-abierto por el correo electrónico recibido desde %(sender_email)s "
|
|
|
|
#: templates/helpdesk/base.html:7
|
|
msgid "Powered by django-helpdesk"
|
|
msgstr "Powered by django-helpdesk"
|
|
|
|
#: templates/helpdesk/base.html:12 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
|
msgid "My Open Tickets"
|
|
msgstr "Mis tickets abiertos"
|
|
|
|
#: templates/helpdesk/base.html:13
|
|
msgid "All Recent Activity"
|
|
msgstr "Todas las actividades recientes"
|
|
|
|
#: templates/helpdesk/base.html:14 templates/helpdesk/dashboard.html:43
|
|
#: templates/helpdesk/rss_list.html:15
|
|
msgid "Unassigned Tickets"
|
|
msgstr "Tickets no asignados"
|
|
|
|
#: templates/helpdesk/base.html:45 templates/helpdesk/public_base.html:3
|
|
#: templates/helpdesk/public_base.html:11
|
|
msgid "Helpdesk"
|
|
msgstr "Mesa de Ayuda"
|
|
|
|
#: templates/helpdesk/base.html:47
|
|
msgid "Dashboard"
|
|
msgstr "Tablero de mando"
|
|
|
|
#: templates/helpdesk/base.html:48 templates/helpdesk/ticket_list.html:182
|
|
msgid "Tickets"
|
|
msgstr "Tickets"
|
|
|
|
#: templates/helpdesk/base.html:49
|
|
msgid "New Ticket"
|
|
msgstr "Crear Ticket"
|
|
|
|
#: templates/helpdesk/base.html:50
|
|
msgid "Stats"
|
|
msgstr "Estadísticas"
|
|
|
|
#: templates/helpdesk/base.html:63
|
|
msgid "Logout"
|
|
msgstr "Salir"
|
|
|
|
#: templates/helpdesk/base.html:64
|
|
msgid "Search..."
|
|
msgstr "Buscar..."
|
|
|
|
#: templates/helpdesk/base.html:64
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr ""
|
|
"Ingrese una palabra clave, o un número de ticket para ir directamente al "
|
|
"ticket."
|
|
|
|
#: templates/helpdesk/base.html:73
|
|
msgid ""
|
|
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
msgstr ""
|
|
"Con tecnología de <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
|
msgid "RSS Icon"
|
|
msgstr "Icono RSS"
|
|
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:2
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
msgid "RSS Feeds"
|
|
msgstr "RSS Feeds"
|
|
|
|
#: templates/helpdesk/base.html:73
|
|
msgid "API"
|
|
msgstr "API"
|
|
|
|
#: templates/helpdesk/base.html:73
|
|
msgid "User Settings"
|
|
msgstr "Configuración de Usuario"
|
|
|
|
#: templates/helpdesk/base.html:73
|
|
msgid "System Settings"
|
|
msgstr "Configuración de Sistema"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
msgid "Delete Saved Query"
|
|
msgstr "Eliminar consulta guardada"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Query</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Eliminar Consulta</h2>\n"
|
|
"\n"
|
|
"<p> ¿Estás seguro que quieres eliminar este filtro guardado <em>( %(query_title)s )?</em> Para volver a crearlo, tendrá que manualmente volver a filtrar la lista de ticket. </p>\n"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
msgid ""
|
|
"\n"
|
|
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<p> Ha compartido esta consulta para que los otros usuarios pueden usarla. Si la elimina, se tendrá que crear manualmente su propia consulta. </p>\n"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|
#: templates/helpdesk/delete_ticket.html:11
|
|
msgid "No, Don't Delete It"
|
|
msgstr "No, no lo elimine"
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
|
#: templates/helpdesk/delete_ticket.html:13
|
|
msgid "Yes - Delete It"
|
|
msgstr "Sí lo elimine"
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
msgid "Create Ticket"
|
|
msgstr "Crear Ticket"
|
|
|
|
#: templates/helpdesk/create_ticket.html:6
|
|
msgid ""
|
|
"<h2>Submit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
|
|
msgstr ""
|
|
"<h2> Enviar Ticket </h2><p> A menos que se indique lo contrario, todos los "
|
|
"campos son obligatorios. Por favor proporcione toda la información "
|
|
"posible</p>"
|
|
|
|
#: templates/helpdesk/create_ticket.html:17
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|
#: templates/helpdesk/public_homepage.html:31
|
|
msgid "(Optional)"
|
|
msgstr "(Opcional)"
|
|
|
|
#: templates/helpdesk/create_ticket.html:26
|
|
#: templates/helpdesk/public_homepage.html:40
|
|
msgid "Submit Ticket"
|
|
msgstr "Enviar Ticket"
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr "Dashboard de mantenciones"
|
|
|
|
#: templates/helpdesk/dashboard.html:9
|
|
msgid "Helpdesk Summary"
|
|
msgstr "Resumen de mantenciones"
|
|
|
|
#: templates/helpdesk/dashboard.html:20
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
|
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
|
"ticket and sort it out for a customer?"
|
|
msgstr ""
|
|
"¡Bienvenido al Tablero de Control de su Helpdesk! Desde aquí puede dar un "
|
|
"vistazo rápido a sus propios tickets, y a aquellos tickets que no han sido "
|
|
"asignados. ¿Porqué no toma un ticket huérfano y comienza la atención para un"
|
|
" cliente?"
|
|
|
|
#: templates/helpdesk/dashboard.html:25
|
|
msgid "Your Tickets"
|
|
msgstr "Mis Tickets"
|
|
|
|
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Pr"
|
|
msgstr "Pr"
|
|
|
|
#: templates/helpdesk/dashboard.html:26
|
|
msgid "Last Update"
|
|
msgstr "Novedades"
|
|
|
|
#: templates/helpdesk/dashboard.html:38
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr "Usted no tiene tickets asignados."
|
|
|
|
#: templates/helpdesk/dashboard.html:52
|
|
#: templates/helpdesk/ticket_desc_table.html:13
|
|
msgid "Take"
|
|
msgstr "Tomar"
|
|
|
|
#: templates/helpdesk/dashboard.html:52
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
msgid "Delete"
|
|
msgstr "Eliminar"
|
|
|
|
#: templates/helpdesk/dashboard.html:56
|
|
msgid "There are no unassigned tickets."
|
|
msgstr "No hay tickets asignados"
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
msgid "Delete Ticket"
|
|
msgstr "Eliminar ticket"
|
|
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2> Eliminar ticket </h2>\n"
|
|
"<p> ¿Está seguro que desea eliminar esta entrada <em>( %(ticket_title)s )?</em> Todos los rastros del billete, incluyendo seguimientos, accesorios y actualizaciones serán eliminados de forma irreversible. </p>\n"
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
msgid "Edit Ticket"
|
|
msgstr "Editar ticket"
|
|
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|
msgid ""
|
|
"<h2>Edit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
|
|
"\n"
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
|
msgstr ""
|
|
"<h2> Editar un Ticket</h2>\n"
|
|
"\n"
|
|
"<p> A menos que se indique lo contrario, todos los campos son obligatorios. Sírvanse proporcionar lo más descriptivo el título y la descripción como sea posible. </p>\n"
|
|
"<p> <strong>Nota:</strong> La edición de un ticket <em>no</em> enviar un correo electrónico al propietario del ticket o remitente. Nuevos datos no deben ser introducidos, este formulario sólo se debe utilizar para fijar datos incorrectos o limpieza de la presentación. </p>"
|
|
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|
msgid "Save Changes"
|
|
msgstr "Salvar cambios"
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr "Ignorar dirección de e-mail"
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
|
|
"\n"
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Ignorar dirección E-Mail</h2>\n"
|
|
"\n"
|
|
"<p>Para ignorar una dirección e-mail y evitar que se creen tickets automáticos desde esa dirección, introduzca la dirección e-mail abajo.</p>\n"
|
|
"\n"
|
|
"<p>Puede especificar tanto una dirección de correo complete, tal como <em>email@dominio.com</em> o solo una porción de la dirección de correo con un wildcard, como por ejemplo <em>*@dominio.com</em> o <em>usuario@*</em>.</p>"
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr "Eliminar E-Mail ignorados"
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Des-ignorar dirección E-Mail</h2>\n"
|
|
"\n"
|
|
"<p>¿Está seguro de que quiere dejar de evitar esta dirección de correo (<em>%(email_address)s</em>) y permitir que los correos de esta dirección creen tickets en el sistema? Puede añadir la dirección e-mail en cualquier momento. </p>\n"
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
|
msgid "Keep Ignoring It"
|
|
msgstr "Mantener ignorado"
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:13
|
|
msgid "Stop Ignoring It"
|
|
msgstr "Detener ignorado"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr "Direcciones de correo electrónico ignoradas"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Direcciones E-Mail Ignoradas</h2>\n"
|
|
"\n"
|
|
"<p>Las siguientes direcciones e-mail están siendo ignoradas en este momento por el procesador de correo entrante. Puedes <a href='add/'>añadir una nueva dirección e-mail a la lista</a> o borrar cualquiera de los elementos abajo, a discreción.</p>"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Date Added"
|
|
msgstr "Fecha agregada"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Queues"
|
|
msgstr "Colas"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Keep in mailbox?"
|
|
msgstr "Mantener en el mailbox?"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
msgid "All"
|
|
msgstr "Todos"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
msgid "Keep"
|
|
msgstr "Mantener"
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
"<strong>Nota:</strong> Si la opción 'Mantener' no está seleccionada, los "
|
|
"correos electrónicos enviados desde esa dirección se eliminará de forma "
|
|
"permanente."
|
|
|
|
#: templates/helpdesk/followup_edit.html:2
|
|
msgid "Edit followup"
|
|
msgstr "Editar seguimiento"
|
|
|
|
#: templates/helpdesk/followup_edit.html:9
|
|
msgid "Edit FollowUp"
|
|
msgstr "Editar Seguimiento"
|
|
|
|
#: templates/helpdesk/followup_edit.html:14
|
|
msgid "Reassign ticket:"
|
|
msgstr "Reasignar ticket:"
|
|
|
|
#: templates/helpdesk/followup_edit.html:16
|
|
msgid "Title:"
|
|
msgstr "Título:"
|
|
|
|
#: templates/helpdesk/followup_edit.html:19
|
|
msgid "Comment:"
|
|
msgstr "Comentario:"
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
#: templates/helpdesk/kb_category.html:11
|
|
#, python-format
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
msgstr "Base de Conocimiento Categoría: %(kbcat)s "
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
#, python-format
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
msgstr "Usted está viendo todos los elementos de la categoría %(kbcat)s"
|
|
|
|
#: templates/helpdesk/kb_category.html:12
|
|
msgid "Article"
|
|
msgstr "Articulo"
|
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/public_base.html:14
|
|
msgid "Knowledgebase"
|
|
msgstr "Base de conocimiento"
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
|
msgid ""
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
"Hemos enumerado una serie de artículos de la base de conocimiento para su "
|
|
"lectura en las siguientes categorías. Por favor, revise para ver si alguno "
|
|
"de estos artículos se refieren a su problema antes de abrir un ticket de "
|
|
"soporte."
|
|
|
|
#: templates/helpdesk/kb_index.html:9
|
|
msgid "Knowledgebase Categories"
|
|
msgstr "Categorías de la Base de Conocimientos"
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
#, python-format
|
|
msgid "Knowledgebase: %(item)s"
|
|
msgstr "Base de Conocimiento: %(item)s "
|
|
|
|
#: templates/helpdesk/kb_item.html:13
|
|
#, python-format
|
|
msgid ""
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
|
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
|
"articles</a>."
|
|
msgstr ""
|
|
"Ver <a href='%(category_url)s'>los items de <em>%(category_title)s</em></a>,"
|
|
" o continuar <a href='../'>viendo otros artículos</a>."
|
|
|
|
#: templates/helpdesk/kb_item.html:15
|
|
msgid "Feedback"
|
|
msgstr "Retroalimentacion"
|
|
|
|
#: templates/helpdesk/kb_item.html:17
|
|
msgid ""
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|
msgstr ""
|
|
"Damos a nuestros usuarios la oportunidad de votar sobre los artículos que "
|
|
"ellos creen que les han ayudado, para que podamos servir mejor a los futuros"
|
|
" clientes. Agradeceremos sus comentarios sobre este artículo. ¿Te ha "
|
|
"resultado útil?"
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
msgid "This article was useful to me"
|
|
msgstr "Este artículo fue útil para mí"
|
|
|
|
#: templates/helpdesk/kb_item.html:21
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
msgstr "Este artículo <strong>no</strong> fue útil para mí"
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
msgstr ""
|
|
"Los resultados de la votación por otros lectores de este artículo a "
|
|
"continuación:"
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
#, python-format
|
|
msgid "Recommendations: %(recommendations)s"
|
|
msgstr "Recomendaciones: %(recommendations)s "
|
|
|
|
#: templates/helpdesk/kb_item.html:28
|
|
#, python-format
|
|
msgid "Votes: %(votes)s"
|
|
msgstr "Votos: %(votes)s "
|
|
|
|
#: templates/helpdesk/kb_item.html:29
|
|
#, python-format
|
|
msgid "Overall Rating: %(score)s"
|
|
msgstr "Evaluación total: %(score)s "
|
|
|
|
#: templates/helpdesk/public_base.html:13
|
|
msgid "Submit A Ticket"
|
|
msgstr "Enviar Ticket"
|
|
|
|
#: templates/helpdesk/public_base.html:15
|
|
msgid "Log In"
|
|
msgstr "Entrar"
|
|
|
|
#: templates/helpdesk/public_base.html:22
|
|
msgid ""
|
|
"Powered by <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
msgstr ""
|
|
"Con tecnología de <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
|
|
#: templates/helpdesk/public_homepage.html:4
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
msgid "View a Ticket"
|
|
msgstr "Ver un ticket"
|
|
|
|
#: templates/helpdesk/public_homepage.html:12
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr "Tu correo electrónico"
|
|
|
|
#: templates/helpdesk/public_homepage.html:16
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr "Ver ticket"
|
|
|
|
#: templates/helpdesk/public_homepage.html:20
|
|
msgid "Submit a Ticket"
|
|
msgstr "Enviar un ticket"
|
|
|
|
#: templates/helpdesk/public_homepage.html:22
|
|
msgid ""
|
|
"All fields are required. Please provide as descriptive a title and "
|
|
"description as possible."
|
|
msgstr ""
|
|
"Todos los campos son obligatorios. Sírvanse proporcionar lo más descriptivo "
|
|
"en el título y la descripción."
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr "No se puede abrir el ticket"
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
msgid ""
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|
"\n"
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
|
|
"\n"
|
|
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
|
msgstr ""
|
|
"<p>Lo sentimos, pero se generó un error al tratar de ingresar su ticket.</p>\n"
|
|
"\n"
|
|
"<p>Nuestro sistema ha catalogado su envío como <strong>spam</strong>, por lo que no podemos guardarlo. Si no es spam, por favor presione atrás y reingrese su mensaje. Intente no ingresar palabras que puedan sonar a spam, y si tiene ligas en su mensaje trate de eliminarlas si es posible.</p>\n"
|
|
"\n"
|
|
"<p>Sentimos el inconveniente, pero necesitamos verificar el correo contra spam para evitar que nuestros recursos de helpdesk sean bloqueados por spammers.</p>\n"
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr "Error:"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr "Cola: %(queue_name)s"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
|
#: templates/helpdesk/ticket_desc_table.html:7
|
|
msgid "Submitted On"
|
|
msgstr "Enviado el"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|
msgid "Accept"
|
|
msgstr "Aceptar"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|
msgid "Accept and Close"
|
|
msgstr "Aceptar y Cerrar"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:55
|
|
#: templates/helpdesk/ticket.html:48
|
|
msgid "Follow-Ups"
|
|
msgstr "Seguimientos"
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:63
|
|
#: templates/helpdesk/ticket.html:59
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr "Cambio %(field)s de %(old_value)s a %(new_value)s."
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
#: templates/helpdesk/report_output.html:3
|
|
#: templates/helpdesk/report_output.html:6
|
|
msgid "Reports & Statistics"
|
|
msgstr "Reportes & Estadísticas"
|
|
|
|
#: templates/helpdesk/report_index.html:6
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Reports & Statistics</h2>\n"
|
|
"\n"
|
|
"<p>You haven't created any tickets yet, so you cannot run any reports.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Reportes & Estadísticas</h2>\n"
|
|
"\n"
|
|
"<p> No ha creado ningún ticket, sin embargo, por lo que no puede ejecutar los informes. </p>\n"
|
|
|
|
#: templates/helpdesk/report_index.html:12
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Reports & Statistics</h2>\n"
|
|
"\n"
|
|
"\n"
|
|
"<ul>\n"
|
|
"<li>User<ul>\n"
|
|
"\n"
|
|
" <li><a href='userpriority/'>by Priority</a></li>\n"
|
|
" <li><a href='userqueue/'>by Queue</a></li>\n"
|
|
" <li><a href='userstatus/'>by Status</a></li>\n"
|
|
" <li><a href='usermonth/'>by Month</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"\n"
|
|
"<li>Queue<ul>\n"
|
|
" \n"
|
|
" <li><a href='queuepriority/'>by Priority</a></li>\n"
|
|
" <li><a href='queuestatus/'>by Status</a></li>\n"
|
|
" <li><a href='queuemonth/'>by Month</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"</ul>\n"
|
|
"\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Reportes & Estadísticas</h2>\n"
|
|
"\n"
|
|
"\n"
|
|
"<ul>\n"
|
|
"<li>Usuario<ul>\n"
|
|
"\n"
|
|
" <li><a href='userpriority/'>Por prioridad</a></li>\n"
|
|
" <li><a href='userqueue/'>Por cola</a></li>\n"
|
|
" <li><a href='userstatus/'>Por estado</a></li>\n"
|
|
" <li><a href='usermonth/'>Por mes</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"\n"
|
|
"<li>Cola<ul>\n"
|
|
" \n"
|
|
" <li><a href='queuepriority/'>Por prioridad</a></li>\n"
|
|
" <li><a href='queuestatus/'>Por estado</a></li>\n"
|
|
" <li><a href='queuemonth/'>Por mes</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"</ul>\n"
|
|
"\n"
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
"Las siguientes fuentes de RSS están disponibles para usted para ser "
|
|
"utilizadas con su herramienta de RSS preferida. Con excepción de la fuente "
|
|
"de 'Última actividad', todas las fuentes RSS solo proveen información de "
|
|
"casos Abiertos y Reabiertos. Esto le asegura que su lector RSS no se llena "
|
|
"con información de tareas cerradas o históricas."
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
"Un resumen de sus tickets abiertos - útil para obtener alertas de nuevos "
|
|
"tickets abiertos para usted"
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
msgid "Latest Activity"
|
|
msgstr "Última actividad"
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
"Un resumen de toda la actividad de la mesa de ayuda - incluyendo "
|
|
"comentarios, correos electrónicos, archivos adjuntos, y más"
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
"Todos los tickes no asignados - útil para recibir alertas sobre tickets "
|
|
"abiertos por el público vía web o e-mail"
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
"Estas fuentes RSS le permiten ver un resumen ya sea de sus propios tickets o"
|
|
" de todos los tickets de las colas de su helpdesk. Por ejemplo, si eres el "
|
|
"supervisor del personal que utiliza una cola en particular, estas fuentes "
|
|
"RSS pueden ser utilizadas para ver los nuevos tickets que arriban a esa "
|
|
"cola."
|
|
|
|
#: templates/helpdesk/rss_list.html:22
|
|
msgid "Per-Queue Feeds"
|
|
msgstr "Fuentes RSS por cola"
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
msgid "All Open Tickets"
|
|
msgstr "Todos los tickets abiertos"
|
|
|
|
#: templates/helpdesk/rss_list.html:27
|
|
msgid "Open Tickets"
|
|
msgstr "Tickets abiertos"
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr "Cambiar la configuración del sistema"
|
|
|
|
#: templates/helpdesk/system_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>System Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Configuración del Sistema</h2>\n"
|
|
"\n"
|
|
"<p>Los siguientes elementos solo pueden ser modificados por usted o por otros super-usuarios:</p>"
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
msgid "E-Mail Ignore list"
|
|
msgstr "lista de E-Mail ignorados"
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
msgid "Maintain Queues"
|
|
msgstr "Mantener colas"
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr "Mantener las respuestas pre-establecidas"
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr "Mantener las Categorías Base de Conocimientos"
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr "Mantener los artículos de la Base de Conocimientos"
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr "Mantener plantillas de correo electrónico"
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
msgid "Maintain Users"
|
|
msgstr "Mantener usuarios"
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
msgid "View Ticket Details"
|
|
msgstr "Ver detalles del ticket"
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
msgid "Attach another File"
|
|
msgstr "Adjuntar otro archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:146
|
|
msgid "Add Another File"
|
|
msgstr "Añadir otro archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:53
|
|
msgid "Private"
|
|
msgstr "Privado"
|
|
|
|
#: templates/helpdesk/ticket.html:70
|
|
msgid "Respond to this ticket"
|
|
msgstr "Responder a este ticket"
|
|
|
|
#: templates/helpdesk/ticket.html:76
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr "Utilice una respuesta pre-establecida"
|
|
|
|
#: templates/helpdesk/ticket.html:78
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
"Seleccionando una respuesta preestablecida se sobre-escribe sus comentarios "
|
|
"a continuación. Puede modificar la respuesta pre-establecida a su gusto "
|
|
"antes de guardar esta actualización."
|
|
|
|
#: templates/helpdesk/ticket.html:80
|
|
msgid "Comment / Resolution"
|
|
msgstr "Comentario / Resolución"
|
|
|
|
#: templates/helpdesk/ticket.html:82
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
"Puede insertar entradas y detalles de cola en su mensaje. Para obtener más "
|
|
"información, consulte la <a href='../../help/context/'>página de ayuda</a> ."
|
|
|
|
#: templates/helpdesk/ticket.html:111
|
|
msgid "Is this update public?"
|
|
msgstr "¿Esta actualización es pública?"
|
|
|
|
#: templates/helpdesk/ticket.html:113
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or "
|
|
"resolution."
|
|
msgstr ""
|
|
"Si esto es público, el remitente será enviada por correo electrónico tu "
|
|
"opinión o resolución."
|
|
|
|
#: templates/helpdesk/ticket.html:116
|
|
msgid "Change Further Details »"
|
|
msgstr "Cambie mas detalles »"
|
|
|
|
#: templates/helpdesk/ticket.html:125 templates/helpdesk/ticket_list.html:53
|
|
#: templates/helpdesk/ticket_list.html:84
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Owner"
|
|
msgstr "Dueño"
|
|
|
|
#: templates/helpdesk/ticket.html:126
|
|
msgid "Unassign"
|
|
msgstr "Sin asignar"
|
|
|
|
#: templates/helpdesk/ticket.html:139
|
|
msgid "Attach File(s) »"
|
|
msgstr "Adjuntar archivo(s) »"
|
|
|
|
#: templates/helpdesk/ticket.html:145
|
|
msgid "Attach a File"
|
|
msgstr "Adjuntar un archivo"
|
|
|
|
#: templates/helpdesk/ticket.html:153
|
|
msgid "Update This Ticket"
|
|
msgstr "Actualizar este Ticket"
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|
msgid "Add Ticket CC"
|
|
msgstr "Agregar CC a TIcket"
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Añadir CC al Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Para enviar un email automático a un usuario o dirección de e-mail cuando este ticket sea actualizado, seleccione el usuario o ingrese una dirección de correo abajo.</p>"
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|
msgid "Save Ticket CC"
|
|
msgstr "Salvar CC de Ticket"
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr "Borrar CC de Ticket"
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Borrar CC al Ticket</h2>\n"
|
|
"\n"
|
|
"<p>¿Está seguro de que desea eliminar esta dirección de e-mail (<em>%(email_address)s</em>) de la lista CC para este ticket? Esta dirección dejará de recibir actualizaciones.</p>\n"
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|
msgid "Don't Delete"
|
|
msgstr "No Eliminar"
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:13
|
|
msgid "Yes, Delete"
|
|
msgstr "Sí, Eliminar"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|
msgid "Ticket CC Settings"
|
|
msgstr "Ajustes de CC para Ticket"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Configuración de CC de Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Las siguientes personas recibirán un e-mail cada que el ticket <em><a href='../'>%(ticket_title)s</a></em> se actualice. Algunas personas también pueden ver o editar el ticket con las vistas públicas de ticket.</p>\n"
|
|
"\n"
|
|
"<p>Usted puede <a href='add/'>añadir una nueva dirección e-mail a la lista</a> o borrar uno de los elementos abajo, como lo requiera.</p>"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|
msgid "Ticket CC List"
|
|
msgstr "Ticket en lista CC"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "View?"
|
|
msgstr "¿Ver?"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "Update?"
|
|
msgstr "¿Actualizar?"
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr "Regresar a <em>%(ticket_title)s</em>"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:3
|
|
msgid "Unhold"
|
|
msgstr "Recuperar"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:3
|
|
msgid "Hold"
|
|
msgstr "Suspender"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:4
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr "Cola: %(queue)s "
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:12
|
|
msgid "Assigned To"
|
|
msgstr "Asignado a"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:18
|
|
msgid "Ignore"
|
|
msgstr "Ignorar"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:27
|
|
msgid "Copies To"
|
|
msgstr "copias a"
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:28
|
|
msgid "Manage"
|
|
msgstr "Administrar"
|
|
|
|
#: templates/helpdesk/ticket_list.html:2
|
|
msgid "Ticket Listing"
|
|
msgstr "Lista de ticket."
|
|
|
|
#: templates/helpdesk/ticket_list.html:49
|
|
msgid "Change Query"
|
|
msgstr "Cambiar consulta"
|
|
|
|
#: templates/helpdesk/ticket_list.html:52
|
|
msgid "Sorting"
|
|
msgstr "Ordenando"
|
|
|
|
#: templates/helpdesk/ticket_list.html:56
|
|
#: templates/helpdesk/ticket_list.html:127
|
|
msgid "Keywords"
|
|
msgstr "Keywords"
|
|
|
|
#: templates/helpdesk/ticket_list.html:94
|
|
msgid "Owner(s)"
|
|
msgstr "Dueño(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:107
|
|
msgid "Queue(s)"
|
|
msgstr "Cola(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:113
|
|
msgid "Status(es)"
|
|
msgstr "Estado(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:120
|
|
msgid "Tag(s)"
|
|
msgstr "Tag(s)"
|
|
|
|
#: templates/helpdesk/ticket_list.html:132
|
|
msgid "Apply Filter"
|
|
msgstr "Aplicar filtro"
|
|
|
|
#: templates/helpdesk/ticket_list.html:138
|
|
#: templates/helpdesk/ticket_list.html:153
|
|
msgid "Save Query"
|
|
msgstr "Salvar consulta"
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
"Este nombre aparece en la la lista desplegable de consultas guardadas. Si "
|
|
"usted comparte esta consulta, otros usuarios verán este nombre, por ende "
|
|
"escoja uno claro y descriptivo,"
|
|
|
|
#: templates/helpdesk/ticket_list.html:146
|
|
msgid "Shared?"
|
|
msgstr "¿Compartir?"
|
|
|
|
#: templates/helpdesk/ticket_list.html:147
|
|
msgid "Yes, share this query with other users."
|
|
msgstr "Si, deseo compartir esta consulta con otros usuarios."
|
|
|
|
#: templates/helpdesk/ticket_list.html:148
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
"Si usted comparte esta consulta, será visible por <em>todos</em> los "
|
|
"usuarios autenticados."
|
|
|
|
#: templates/helpdesk/ticket_list.html:160
|
|
msgid "Use Saved Query"
|
|
msgstr "Usar consulta guardada"
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
msgid "Query"
|
|
msgstr "Consulta"
|
|
|
|
#: templates/helpdesk/ticket_list.html:167
|
|
msgid "Run Query"
|
|
msgstr "Ejecutar consulta"
|
|
|
|
#: templates/helpdesk/ticket_list.html:197
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr "No hay tickets que coincidan con su selección"
|
|
|
|
#: templates/helpdesk/ticket_list.html:203
|
|
msgid "Previous"
|
|
msgstr "Anterior"
|
|
|
|
#: templates/helpdesk/ticket_list.html:207
|
|
#, python-format
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
msgstr "Página%(ticket_num)s de %(num_pages)s."
|
|
|
|
#: templates/helpdesk/ticket_list.html:211
|
|
msgid "Next"
|
|
msgstr "Siguiente"
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr "Cambiar ajustes de usuario"
|
|
|
|
#: templates/helpdesk/user_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>User Settings</h2>\n"
|
|
"\n"
|
|
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Preferencias de usuario</h2>\n"
|
|
"\n"
|
|
"<p>Usar las siguientes opciones para cambiar la forma en que el sismte Helpdesk trabaja para usted. Estos ajuste no tendrán impacto en otros usuarios.</p>"
|
|
|
|
#: templates/helpdesk/user_settings.html:19
|
|
msgid "Save Options"
|
|
msgstr "Salvar opciones"
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr "Fin de sesión"
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Logged Out</h2>\n"
|
|
"\n"
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
|
"\n"
|
|
msgstr ""
|
|
"\n"
|
|
"<h2>Sesión cerrada</h2>\n"
|
|
"\n"
|
|
"<p>Gracias por estar aquí. Esperando que haya ayudado a resolver algunos tickets y haya hecho del mundo, un lugar mejor</p>\n"
|
|
"\n"
|
|
|
|
#: templates/helpdesk/registration/login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr "Ingresar a Helpdesk"
|
|
|
|
#: templates/helpdesk/registration/login.html:5
|
|
#: templates/helpdesk/registration/login.html:17
|
|
msgid "Login"
|
|
msgstr "Ingresar"
|
|
|
|
#: templates/helpdesk/registration/login.html:7
|
|
msgid ""
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|
"password below."
|
|
msgstr ""
|
|
"Para ingresar y empezar a responder casos, simplemente ingrese su nombre de "
|
|
"usuario y contraseña a continuación."
|
|
|
|
#: templates/helpdesk/registration/login.html:10
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
"Su nombre de usuario y contraseña no coinciden. Por favor intente "
|
|
"nuevamente."
|
|
|
|
#: templates/helpdesk/registration/login.html:12
|
|
msgid "Username"
|
|
msgstr "Nombre de usuario"
|
|
|
|
#: templates/helpdesk/registration/login.html:14
|
|
msgid "Password"
|
|
msgstr "Contraseña"
|
|
|
|
#: views/feeds.py:35
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr "Helpdesk: Abrir Tickets en cola %(queue)s for %(username)s"
|
|
|
|
#: views/feeds.py:40
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr "Helpdesk: Abrir Tickets para %(username)s"
|
|
|
|
#: views/feeds.py:46
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr "Abrir y reabrir Tickets en %(queue)s para %(username)s"
|
|
|
|
#: views/feeds.py:51
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr "Abrir y reabrir Tickets para %(username)s"
|
|
|
|
#: views/feeds.py:98
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr "Helpdesk: Tickets no asignados"
|
|
|
|
#: views/feeds.py:99
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr "Tickets no asignados abiertos y reabiertos"
|
|
|
|
#: views/feeds.py:124
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr "Helpdesk: Actualizaciones recientes"
|
|
|
|
#: views/feeds.py:125
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr ""
|
|
"Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos"
|
|
" y resoluciones"
|
|
|
|
#: views/feeds.py:142
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr "Helpdesk: Abrir Tickets en cola %(queue)s"
|
|
|
|
#: views/feeds.py:147
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr "Abrir y reabrir tickets en cola %(queue)s"
|
|
|
|
#: views/public.py:83
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
"ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente."
|
|
|
|
#: views/public.py:96
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr "El solicitante acepto la resolución y cerró el ticket."
|
|
|
|
#: views/staff.py:155
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr "Solución aceptada y ticket cerrado."
|
|
|
|
#: views/staff.py:173
|
|
msgid "Sorry, you need to login to do that."
|
|
msgstr "Disculpe, usted necesita estar autenticado para hacer eso."
|
|
|
|
#: views/staff.py:206
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr "Asignado a %(username)s"
|
|
|
|
#: views/staff.py:228
|
|
msgid "Updated"
|
|
msgstr "Actualizado"
|
|
|
|
#: views/staff.py:392
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr "Asignado a %(username)s en el paquete de actualizaciones"
|
|
|
|
#: views/staff.py:397
|
|
msgid "Unassigned in bulk update"
|
|
msgstr "Sin asignar en el paquete de actualizaciones"
|
|
|
|
#: views/staff.py:402 views/staff.py:407
|
|
msgid "Closed in bulk update"
|
|
msgstr "Cerrado en el paquete de actualizaciones"
|
|
|
|
#: views/staff.py:602
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a "
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|
msgstr ""
|
|
"<p><strong>Nota:</strong> Su parámetro de busqueda es sensitivo producto de "
|
|
"su base de datos. Esto significa que las búsquedas <strong>no</strong> serán"
|
|
" precisas. Cambiando a una base de datos diferente, se lograrán mejores "
|
|
"búsquedas. Para más información, revise <a "
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|
|
|
#: views/staff.py:708
|
|
msgid "Ticket taken off hold"
|
|
msgstr "Ticket liberado"
|
|
|
|
#: views/staff.py:711
|
|
msgid "Ticket placed on hold"
|
|
msgstr "Ticket puesto en espera"
|