forked from extern/django-helpdesk
738a88a5aa
* Incoming email also handled slightly differently: If an email has both HTML and Plain-text parts, the plain text is used in the ticket description and/or followup comment fields. The HTML portion is attached as 'email_html_body.html' so it can be viewed by the user. If an HTML-only email is received, the body is entered as "View attachment for body". (Issue #39)
48 lines
2.1 KiB
HTML
48 lines
2.1 KiB
HTML
{% extends "helpdesk/base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "Create Ticket" %}{% endblock %}
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{% block helpdesk_body %}
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{% blocktrans %}<h2>Submit a Ticket</h2>
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<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>{% endblocktrans %}
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<form method='post' action='./'>
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<fieldset>
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<dl>
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<dt><label for='id_queue'>{{ form.queue.label }}</label></dt>
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<dd>{{ form.queue }}</dd>
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{% if form.queue.errors %}<dd class='error'>{{ form.queue.errors }}</dd>{% endif %}
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<dt><label for='id_title'>{{ form.title.label }}</label></dt>
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<dd>{{ form.title }}</dd>
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{% if form.title.errors %}<dd class='error'>{{ form.title.errors }}</dd>{% endif %}
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<dt><label for='id_submitter_email'>{{ form.submitter_email.label }}</label> <span class='form_optional'>{% trans "(Optional)" %}</span></dt>
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<dd>{{ form.submitter_email }}</dd>
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{% if form.submitter_email.errors %}<dd class='error'>{{ form.submitter_email.errors }}</dd>{% endif %}
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<dd class='form_help_text'>{{ form.submitter_email.help_text }}</dd>
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<dt><label for='id_body'>{{ form.body.label }}</label></dt>
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<dd>{{ form.body }}</dd>
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{% if form.body.errors %}<dd class='error'>{{ form.body.errors }}</dd>{% endif %}
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<dt><label for='id_assigned_to'>{{ form.assigned_to.label }}</label> <span class='form_optional'>{% trans "(Optional)" %}</span></dt>
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<dd>{{ form.assigned_to }}</dd>
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{% if form.assigned_to.errors %}<dd class='error'>{{ form.assigned_to.errors }}</dd>{% endif %}
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<dd class='form_help_text'>{{ form.assigned_to.help_text }}</dd>
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<dt><label for='id_priority'>{{ form.priority.label }}</label></dt>
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<dd>{{ form.priority }}</dd>
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{% if form.priority.errors %}<dd class='error'>{{ form.priority.errors }}</dd>{% endif %}
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<dd class='form_help_text'>{{ form.priority.help_text }}</dd>
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</dl>
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<div class='buttons'>
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<input type='submit' value='{% trans "Submit Ticket" %}' />
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</div>
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</fieldset>
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</form>
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{% endblock %}
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