{% load i18n humanize ticket_to_link %} {% load static %}
{{ ticket.queue.slug }}-{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}]{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %} | |||
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{{ customfield.field.label }} | {% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value|default:"" }}{% endifequal %} | ||
{% trans "Due Date" %} | {{ ticket.due_date|date }} {% if ticket.due_date %}({{ ticket.due_date|naturaltime }}){% endif %} | {% trans "Submitted On" %} | {{ ticket.created|date }} ({{ ticket.created|naturaltime }}) |
{% trans "Assigned To" %} | {{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} {% endifequal %} | {% trans "Submitter E-Mail" %} | {{ ticket.submitter_email }} {% if user.is_superuser %} {% if submitter_userprofile_url %}{% endif %} {% endif %} |
{% trans "Priority" %} | {{ ticket.get_priority_display }} | {% trans "Copies To" %} | {{ ticketcc_string }} {% if SHOW_SUBSCRIBE %}, {% endif %} |
{% trans "Dependencies" %} |
{% for dep in ticket.ticketdependency.all %}
{% if forloop.first %} {% trans "This ticket cannot be resolved until the following ticket(s) are resolved" %}
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{% trans "Total time spent" %} | {{ ticket.time_spent_formated }} |
{% trans "Knowlegebase item" %} | {{ticket.kbitem}} | ||
{% trans "Attachments" %} |
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{% trans "Description" %}{{ ticket.get_markdown|urlizetrunc:50|num_to_link|linebreaksbr }} |
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{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% endifequal %} | |||
{{ ticket.get_resolution_markdown|urlizetrunc:50|linebreaksbr }} |