mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-12-29 18:18:49 +01:00
88 lines
4.0 KiB
Python
88 lines
4.0 KiB
Python
|
from helpdesk.models import Queue, CustomField, Ticket
|
||
|
|
from django.test import TestCase
|
||
|
|
from django.core import mail
|
||
|
|
from django.test.client import Client
|
||
|
|
from django.core.urlresolvers import reverse
|
||
|
|
|
||
|
|
class TicketBasicsTestCase(TestCase):
|
||
|
|
def setUp(self):
|
||
|
|
self.queue_public = Queue.objects.create(title='Queue 1', slug='q1', allow_public_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com')
|
||
|
|
self.queue_private = Queue.objects.create(title='Queue 2', slug='q2', allow_public_submission=False, new_ticket_cc='new.private@example.com', updated_ticket_cc='update.private@example.com')
|
||
|
|
|
||
|
|
self.ticket_data = {
|
||
|
|
'title': 'Test Ticket',
|
||
|
|
'description': 'Some Test Ticket',
|
||
|
|
}
|
||
|
|
|
||
|
|
self.client = Client()
|
||
|
|
|
||
|
|
def test_create_ticket_direct(self):
|
||
|
|
email_count = len(mail.outbox)
|
||
|
|
ticket_data = dict(queue=self.queue_public, **self.ticket_data)
|
||
|
|
ticket = Ticket.objects.create(**ticket_data)
|
||
|
|
self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
|
||
|
|
self.assertEqual(email_count, len(mail.outbox))
|
||
|
|
|
||
|
|
|
||
|
|
def test_create_ticket_public(self):
|
||
|
|
email_count = len(mail.outbox)
|
||
|
|
|
||
|
|
response = self.client.get(reverse('helpdesk_home'))
|
||
|
|
self.assertEqual(response.status_code, 200)
|
||
|
|
|
||
|
|
post_data = {
|
||
|
|
'title': 'Test ticket title',
|
||
|
|
'queue': self.queue_public.id,
|
||
|
|
'submitter_email': 'ticket1.submitter@example.com',
|
||
|
|
'body': 'Test ticket body',
|
||
|
|
'priority': 3,
|
||
|
|
}
|
||
|
|
|
||
|
|
response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
|
||
|
|
last_redirect = response.redirect_chain[-1]
|
||
|
|
last_redirect_url = last_redirect[0]
|
||
|
|
last_redirect_status = last_redirect[1]
|
||
|
|
# Ensure we landed on the "View" page.
|
||
|
|
self.assertEqual(last_redirect_url.split('?')[0], 'http://testserver%s' % reverse('helpdesk_public_view'))
|
||
|
|
# Ensure submitter, new-queue + update-queue were all emailed.
|
||
|
|
self.assertEqual(email_count+3, len(mail.outbox))
|
||
|
|
|
||
|
|
def test_create_ticket_private(self):
|
||
|
|
email_count = len(mail.outbox)
|
||
|
|
post_data = {
|
||
|
|
'title': 'Private ticket test',
|
||
|
|
'queue': self.queue_private.id,
|
||
|
|
'submitter_email': 'ticket2.submitter@example.com',
|
||
|
|
'body': 'Test ticket body',
|
||
|
|
'priority': 3,
|
||
|
|
}
|
||
|
|
|
||
|
|
response = self.client.post(reverse('helpdesk_home'), post_data)
|
||
|
|
self.assertEqual(response.status_code, 200)
|
||
|
|
self.assertEqual(email_count, len(mail.outbox))
|
||
|
|
self.assertContains(response, 'Select a valid choice.')
|
||
|
|
|
||
|
|
def test_create_ticket_customfields(self):
|
||
|
|
email_count = len(mail.outbox)
|
||
|
|
queue_custom = Queue.objects.create(title='Queue 3', slug='q3', allow_public_submission=True, updated_ticket_cc='update.custom@example.com')
|
||
|
|
custom_field_1 = CustomField.objects.create(name='textfield', label='Text Field', data_type='varchar', max_length=100, ordering=10, required=False, staff_only=False)
|
||
|
|
post_data = {
|
||
|
|
'queue': queue_custom.id,
|
||
|
|
'title': 'Ticket with custom text field',
|
||
|
|
'submitter_email': 'ticket3.submitter@example.com',
|
||
|
|
'body': 'Test ticket body',
|
||
|
|
'priority': 3,
|
||
|
|
'custom_textfield': 'This is my custom text.',
|
||
|
|
}
|
||
|
|
|
||
|
|
response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
|
||
|
|
|
||
|
|
custom_field_1.delete()
|
||
|
|
last_redirect = response.redirect_chain[-1]
|
||
|
|
last_redirect_url = last_redirect[0]
|
||
|
|
last_redirect_status = last_redirect[1]
|
||
|
|
# Ensure we landed on the "View" page.
|
||
|
|
self.assertEqual(last_redirect_url.split('?')[0], 'http://testserver%s' % reverse('helpdesk_public_view'))
|
||
|
|
# Ensure only two e-mails were sent - submitter & updated.
|
||
|
|
self.assertEqual(email_count+2, len(mail.outbox))
|