mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-12-28 17:49:04 +01:00
1824 lines
41 KiB
Plaintext
1824 lines
41 KiB
Plaintext
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# SOME DESCRIPTIVE TITLE.
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# Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER
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# This file is distributed under the same license as the PACKAGE package.
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# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: PACKAGE VERSION\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2010-01-20 07:46+0000\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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#: forms.py:28 forms.py:203 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/rss_list.html:23 templates/helpdesk/ticket_list.html:54
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:183
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msgid "Queue"
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msgstr ""
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#: forms.py:37
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msgid "Summary of the problem"
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msgstr ""
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#: forms.py:42
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msgid "Submitter E-Mail Address"
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msgstr ""
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#: forms.py:43
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msgid ""
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"This e-mail address will receive copies of all public updates to this ticket."
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msgstr ""
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#: forms.py:49
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msgid "Description of Issue"
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msgstr ""
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#: forms.py:56
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msgid "Case owner"
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msgstr ""
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#: forms.py:57
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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#: forms.py:65 models.py:312 management/commands/escalate_tickets.py:152
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:65 templates/helpdesk/ticket.html.py:170
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:231
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msgid "Priority"
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msgstr ""
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#: forms.py:66
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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#: forms.py:72 forms.py:239
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msgid "Attach File"
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msgstr ""
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#: forms.py:73 forms.py:240
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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#: forms.py:81 templates/helpdesk/public_view_ticket.html:27
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#: templates/helpdesk/ticket.html:76 templates/helpdesk/ticket.html.py:173
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#: templates/helpdesk/ticket_list.html:58
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:242
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msgid "Tags"
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msgstr ""
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#: forms.py:82
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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#: forms.py:115
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msgid "Ticket Opened"
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msgstr ""
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#: forms.py:122
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr ""
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#: forms.py:212
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msgid "Summary of your query"
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msgstr ""
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#: forms.py:217
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msgid "Your E-Mail Address"
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msgstr ""
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#: forms.py:218
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msgid "We will e-mail you when your ticket is updated."
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msgstr ""
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#: forms.py:223
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msgid "Description of your issue"
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msgstr ""
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#: forms.py:225
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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#: forms.py:233
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msgid "Urgency"
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msgstr ""
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#: forms.py:234
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msgid "Please select a priority carefully."
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msgstr ""
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#: forms.py:264
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msgid "Ticket Opened Via Web"
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msgstr ""
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#: forms.py:334
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msgid "Show Ticket List on Login?"
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msgstr ""
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#: forms.py:335
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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#: forms.py:340
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msgid "E-mail me on ticket change?"
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msgstr ""
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#: forms.py:341
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody "
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"else, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:346
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msgid "E-mail me when assigned a ticket?"
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msgstr ""
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#: forms.py:347
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:352
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr ""
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#: forms.py:353
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:358
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msgid "Number of tickets to show per page"
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msgstr ""
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#: forms.py:359
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr ""
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#: forms.py:366
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msgid "Use my e-mail address when submitting tickets?"
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msgstr ""
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#: forms.py:367
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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#: models.py:32 models.py:250 models.py:460 models.py:744 models.py:775
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:164 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:221
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msgid "Title"
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msgstr ""
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#: models.py:37 models.py:749
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msgid "Slug"
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msgstr ""
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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#: models.py:43 models.py:963 models.py:1029
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr ""
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use "
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"IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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#: models.py:52
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msgid "Locale"
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msgstr ""
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr ""
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr ""
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: models.py:76
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msgid "Escalation Days"
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msgstr ""
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr ""
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#: models.py:87
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue"
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msgstr ""
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#: models.py:92
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: models.py:95
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue"
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msgstr ""
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#: models.py:101
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msgid "E-Mail Box Type"
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msgstr ""
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#: models.py:103
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msgid "POP 3"
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msgstr ""
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#: models.py:103
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msgid "IMAP"
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msgstr ""
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#: models.py:106
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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#: models.py:111
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msgid "E-Mail Hostname"
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msgstr ""
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#: models.py:115
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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#: models.py:120
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msgid "E-Mail Port"
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msgstr ""
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#: models.py:123
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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#: models.py:129
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msgid "Use SSL for E-Mail?"
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msgstr ""
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#: models.py:132
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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#: models.py:137
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msgid "E-Mail Username"
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msgstr ""
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#: models.py:141
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msgid "Username for accessing this mailbox."
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msgstr ""
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#: models.py:145
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msgid "E-Mail Password"
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msgstr ""
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#: models.py:149
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msgid "Password for the above username"
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msgstr ""
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#: models.py:153
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msgid "IMAP Folder"
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msgstr ""
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#: models.py:157
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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#: models.py:164
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msgid "E-Mail Check Interval"
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msgstr ""
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#: models.py:165
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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#: models.py:235 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:134
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msgid "Open"
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msgstr ""
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#: models.py:236 templates/helpdesk/ticket.html:139
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#: templates/helpdesk/ticket.html.py:144 templates/helpdesk/ticket.html:149
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msgid "Reopened"
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msgstr ""
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#: models.py:237 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:135 templates/helpdesk/ticket.html.py:140
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#: templates/helpdesk/ticket.html:145
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msgid "Resolved"
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msgstr ""
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#: models.py:238 templates/helpdesk/ticket.html:136
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#: templates/helpdesk/ticket.html.py:141 templates/helpdesk/ticket.html:146
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#: templates/helpdesk/ticket.html.py:150
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msgid "Closed"
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msgstr ""
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#: models.py:242
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msgid "1. Critical"
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msgstr ""
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#: models.py:243
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msgid "2. High"
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msgstr ""
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#: models.py:244
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msgid "3. Normal"
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msgstr ""
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#: models.py:245
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msgid "4. Low"
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msgstr ""
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||
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#: models.py:246
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||
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msgid "5. Very Low"
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msgstr ""
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#: models.py:257 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket_list.html:69
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#: templates/helpdesk/ticket_list.html:183
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msgid "Created"
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msgstr ""
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||
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||
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#: models.py:259
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||
|
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msgid "Date this ticket was first created"
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msgstr ""
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#: models.py:263
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||
|
|
msgid "Modified"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:265
|
||
|
|
msgid "Date this ticket was most recently changed."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:269 templates/helpdesk/public_view_ticket.html:16
|
||
|
|
#: templates/helpdesk/ticket.html:60
|
||
|
|
msgid "Submitter E-Mail"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:272
|
||
|
|
msgid ""
|
||
|
|
"The submitter will receive an email for all public follow-ups left for this "
|
||
|
|
"task."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:284 templates/helpdesk/dashboard.html:26
|
||
|
|
#: templates/helpdesk/ticket_list.html:55
|
||
|
|
#: templates/helpdesk/ticket_list.html:78
|
||
|
|
#: templates/helpdesk/ticket_list.html:183
|
||
|
|
msgid "Status"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:290
|
||
|
|
msgid "On Hold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:293
|
||
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:298 models.py:753 templates/helpdesk/public_view_ticket.html:33
|
||
|
|
#: templates/helpdesk/ticket.html:83
|
||
|
|
msgid "Description"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:301
|
||
|
|
msgid "The content of the customers query."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:305 templates/helpdesk/public_view_ticket.html:40
|
||
|
|
#: templates/helpdesk/ticket.html:90
|
||
|
|
msgid "Resolution"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:308
|
||
|
|
msgid "The resolution provided to the customer by our staff."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:316
|
||
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:323
|
||
|
|
msgid ""
|
||
|
|
"The date this ticket was last escalated - updated automatically by "
|
||
|
|
"management/commands/escalate_tickets.py."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:332 templates/helpdesk/ticket.html:56 views/feeds.py:91
|
||
|
|
#: views/feeds.py:117 views/feeds.py:171 views/staff.py:178
|
||
|
|
msgid "Unassigned"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:371
|
||
|
|
msgid " - On Hold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:456 models.py:678 models.py:956
|
||
|
|
msgid "Date"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:467 views/staff.py:192
|
||
|
|
msgid "Comment"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:473
|
||
|
|
msgid "Public"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:476
|
||
|
|
msgid ""
|
||
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
||
|
|
"tickets can only be seen by staff."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:487 templates/helpdesk/ticket.html:132
|
||
|
|
msgid "New Status"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:491
|
||
|
|
msgid "If the status was changed, what was it changed to?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:522
|
||
|
|
msgid "Field"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:527
|
||
|
|
msgid "Old Value"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:533
|
||
|
|
msgid "New Value"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:541
|
||
|
|
msgid "removed"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:543
|
||
|
|
#, python-format
|
||
|
|
msgid "set to %s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:545
|
||
|
|
#, python-format
|
||
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:576
|
||
|
|
msgid "File"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:581
|
||
|
|
msgid "Filename"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:586
|
||
|
|
msgid "MIME Type"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:591
|
||
|
|
msgid "Size"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:592
|
||
|
|
msgid "Size of this file in bytes"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:627
|
||
|
|
msgid ""
|
||
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
||
|
|
"queues you wish to limit this reply to."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:632 models.py:673 models.py:951
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
||
|
|
msgid "Name"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:634
|
||
|
|
msgid ""
|
||
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:639
|
||
|
|
msgid "Body"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:640
|
||
|
|
msgid ""
|
||
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); "
|
||
|
|
"{{ queue }} - The queue; and {{ user }} - the current user."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:667
|
||
|
|
msgid ""
|
||
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
||
|
|
"queues you wish to exclude with this entry."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:679
|
||
|
|
msgid "Date on which escalation should not happen"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:696
|
||
|
|
msgid "Template Name"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:702
|
||
|
|
msgid "Subject"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:704
|
||
|
|
msgid ""
|
||
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
||
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is "
|
||
|
|
"available as in plain_text, below."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:710
|
||
|
|
msgid "Heading"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:712
|
||
|
|
msgid ""
|
||
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same "
|
||
|
|
"context is available as in plain_text, below."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:718
|
||
|
|
msgid "Plain Text"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:719
|
||
|
|
msgid ""
|
||
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
||
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:725
|
||
|
|
msgid "HTML"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:726
|
||
|
|
msgid "The same context is available here as in plain_text, above."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:780
|
||
|
|
msgid "Question"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:784
|
||
|
|
msgid "Answer"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:788
|
||
|
|
msgid "Votes"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:789
|
||
|
|
msgid "Total number of votes cast for this item"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:793
|
||
|
|
msgid "Positive Votes"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:794
|
||
|
|
msgid "Number of votes for this item which were POSITIVE."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:798
|
||
|
|
msgid "Last Updated"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:799
|
||
|
|
msgid "The date on which this question was most recently changed."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:813
|
||
|
|
msgid "Unrated"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:841 templates/helpdesk/ticket_list.html:142
|
||
|
|
msgid "Query Name"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:843
|
||
|
|
msgid "User-provided name for this query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:847
|
||
|
|
msgid "Shared With Other Users?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:850
|
||
|
|
msgid "Should other users see this query?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:854
|
||
|
|
msgid "Search Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:855
|
||
|
|
msgid "Pickled query object. Be wary changing this."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:876
|
||
|
|
msgid "Settings Dictionary"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:877
|
||
|
|
msgid ""
|
||
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
||
|
|
"not change this field via the admin."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:945
|
||
|
|
msgid ""
|
||
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
||
|
|
"queues you wish to ignore this e-mail for."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:957
|
||
|
|
msgid "Date on which this e-mail address was added"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:965
|
||
|
|
msgid ""
|
||
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
||
|
|
"postmaster@*."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:970
|
||
|
|
msgid "Save Emails in Mailbox?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:973
|
||
|
|
msgid ""
|
||
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
||
|
|
"unticked, emails from this address will be deleted."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1025
|
||
|
|
msgid "User who wishes to receive updates for this ticket."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1032
|
||
|
|
msgid "For non-user followers, enter their e-mail address"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1036
|
||
|
|
msgid "Can View Ticket?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1038
|
||
|
|
msgid "Can this CC login to view the ticket details?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1042
|
||
|
|
msgid "Can Update Ticket?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: models.py:1044
|
||
|
|
msgid "Can this CC login and update the ticket?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/escalate_tickets.py:146
|
||
|
|
#, python-format
|
||
|
|
msgid "Ticket escalated after %s days"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:148
|
||
|
|
msgid "Created from e-mail"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:152
|
||
|
|
msgid "Unknown Sender"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:204
|
||
|
|
msgid ""
|
||
|
|
"No plain-text email body available. Please see attachment email_html_body."
|
||
|
|
"html."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:208
|
||
|
|
msgid "email_html_body.html"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:285
|
||
|
|
msgid " (Reopened"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:287
|
||
|
|
msgid " (Updated)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:309
|
||
|
|
#, python-format
|
||
|
|
msgid "E-Mail Received from %(sender_email)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: management/commands/get_email.py:317
|
||
|
|
#, python-format
|
||
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:4
|
||
|
|
msgid "Powered by Jutda Helpdesk"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:9 templates/helpdesk/rss_list.html:9
|
||
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
||
|
|
msgid "My Open Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:10
|
||
|
|
msgid "All Recent Activity"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:11 templates/helpdesk/dashboard.html:43
|
||
|
|
#: templates/helpdesk/rss_list.html:15
|
||
|
|
msgid "Unassigned Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:17 templates/helpdesk/public_base.html:3
|
||
|
|
#: templates/helpdesk/public_base.html:11
|
||
|
|
msgid "Helpdesk"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:19
|
||
|
|
msgid "Dashboard"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:20 templates/helpdesk/ticket_list.html:182
|
||
|
|
msgid "Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:21
|
||
|
|
msgid "New Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:22
|
||
|
|
msgid "Stats"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:23
|
||
|
|
msgid "Logout"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:24
|
||
|
|
msgid "Search..."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:24
|
||
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31
|
||
|
|
msgid "Powered by <a href='http://www.jutdahelpdesk.com/'>Jutda Helpdesk</a>."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31 templates/helpdesk/rss_list.html:9
|
||
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
||
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
||
|
|
msgid "RSS Icon"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31 templates/helpdesk/rss_list.html:2
|
||
|
|
#: templates/helpdesk/rss_list.html.py:4
|
||
|
|
msgid "RSS Feeds"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31
|
||
|
|
msgid "API"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31
|
||
|
|
msgid "User Settings"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/base.html:31
|
||
|
|
msgid "System Settings"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
||
|
|
msgid "Delete Saved Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Delete Query</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</"
|
||
|
|
"em>)? To re-create it, you will need to manually re-filter your ticket "
|
||
|
|
"listing.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<p>You have shared this query, so other users may be using it. If you delete "
|
||
|
|
"it, they will have to manually create their own query.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
||
|
|
#: templates/helpdesk/delete_ticket.html:11
|
||
|
|
msgid ""
|
||
|
|
"<p><a href='../'>No, Don't Delete It</a></p>\n"
|
||
|
|
"\n"
|
||
|
|
"<form method='post' action='./'><input type='submit' value='Yes - Delete "
|
||
|
|
"It' /></form>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/create_ticket.html:3
|
||
|
|
msgid "Create Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/create_ticket.html:6
|
||
|
|
msgid ""
|
||
|
|
"<h2>Submit a Ticket</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
||
|
|
"descriptive a title and description as possible.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/create_ticket.html:17
|
||
|
|
#: templates/helpdesk/edit_ticket.html:19
|
||
|
|
#: templates/helpdesk/public_homepage.html:31
|
||
|
|
msgid "(Optional)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/create_ticket.html:26
|
||
|
|
#: templates/helpdesk/public_homepage.html:40
|
||
|
|
msgid "Submit Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:2
|
||
|
|
msgid "Helpdesk Dashboard"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:9
|
||
|
|
msgid "Helpdesk Summary"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:25
|
||
|
|
msgid "Your Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
||
|
|
#: templates/helpdesk/ticket_list.html:183
|
||
|
|
msgid "Pr"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:26
|
||
|
|
msgid "Last Update"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:38
|
||
|
|
msgid "You have no tickets assigned to you."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:52 templates/helpdesk/ticket.html:56
|
||
|
|
msgid "Take"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:52
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
||
|
|
msgid "Delete"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:56
|
||
|
|
msgid "There are no unassigned tickets."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/delete_ticket.html:3
|
||
|
|
msgid "Delete Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/delete_ticket.html:5
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Delete Ticket</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? "
|
||
|
|
"All traces of the ticket, including followups, attachments, and updates will "
|
||
|
|
"be irreversably removed.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/edit_ticket.html:3
|
||
|
|
msgid "Edit Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/edit_ticket.html:6
|
||
|
|
msgid ""
|
||
|
|
"<h2>Edit a Ticket</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
||
|
|
"descriptive a title and description as possible.</p>\n"
|
||
|
|
"\n"
|
||
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail "
|
||
|
|
"to the ticket owner or submitter. No new details should be entered, this "
|
||
|
|
"form should only be used to fix incorrect details or clean up the submission."
|
||
|
|
"</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/edit_ticket.html:28
|
||
|
|
msgid "Save Changes"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
||
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
||
|
|
msgid "Ignore E-Mail Address"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>To ignore an e-mail address and prevent any emails from that address "
|
||
|
|
"creating tickets automatically, enter the e-mail address below.</p>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</"
|
||
|
|
"em> or a portion of an e-mail address with a wildcard, such as <em>*@domain."
|
||
|
|
"com</em> or <em>user@*</em>.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
||
|
|
msgid "Delete Ignored E-Mail Address"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%"
|
||
|
|
"(email_address)s</em>) and allow their e-mails to automatically create "
|
||
|
|
"tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
||
|
|
msgid ""
|
||
|
|
"<p><a href='../../'>Keep Ignoring It</a></p>\n"
|
||
|
|
"\n"
|
||
|
|
"<form method='post' action='./'><input type='submit' value='Stop Ignoring "
|
||
|
|
"It' /></form>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
||
|
|
msgid "Ignored E-Mail Addresses"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>The following e-mail addresses are currently being ignored by the "
|
||
|
|
"incoming e-mail processor. You can <a href='add/'>add a new e-mail address "
|
||
|
|
"to the list</a> or delete any of the items below as required.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
||
|
|
msgid "Date Added"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
||
|
|
msgid "Queues"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
||
|
|
msgid "Keep in mailbox?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
||
|
|
msgid "All"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
||
|
|
msgid "Keep"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
||
|
|
msgid ""
|
||
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
||
|
|
"from that address will be deleted permanently."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_category.html:4
|
||
|
|
#: templates/helpdesk/kb_category.html:11
|
||
|
|
#, python-format
|
||
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_category.html:6
|
||
|
|
#, python-format
|
||
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_category.html:12
|
||
|
|
msgid "Article"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/public_base.html:14
|
||
|
|
msgid "Knowledgebase"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_index.html:6
|
||
|
|
msgid ""
|
||
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
||
|
|
"following categories. Please check to see if any of these articles address "
|
||
|
|
"your problem prior to opening a support ticket."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_index.html:9
|
||
|
|
msgid "Knowledgebase Categories"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_index.html:10
|
||
|
|
msgid "Category"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:4
|
||
|
|
#, python-format
|
||
|
|
msgid "Knowledgebase: %(item)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:13
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> articles</"
|
||
|
|
"a>, or continue <a href='../'>viewing other knowledgebase articles</a>."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:15
|
||
|
|
msgid "Feedback"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:17
|
||
|
|
msgid ""
|
||
|
|
"We give our users an opportunity to vote for items that they believe have "
|
||
|
|
"helped them out, in order for us to better serve future customers. We would "
|
||
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:20
|
||
|
|
msgid "This article was useful to me"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:21
|
||
|
|
msgid "This article was <strong>not</strong> useful to me"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:24
|
||
|
|
msgid "The results of voting by other readers of this article are below:"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:27
|
||
|
|
#, python-format
|
||
|
|
msgid "Recommendations: %(recommendations)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:28
|
||
|
|
#, python-format
|
||
|
|
msgid "Votes: %(votes)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/kb_item.html:29
|
||
|
|
#, python-format
|
||
|
|
msgid "Overall Rating: %(score)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_base.html:13
|
||
|
|
msgid "Submit A Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_base.html:15
|
||
|
|
msgid "Log In"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_base.html:22
|
||
|
|
msgid "Powered by <a href='http://www.jutda.com.au/'>Jutda HelpDesk</a>."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:4
|
||
|
|
#: templates/helpdesk/public_view_form.html:4
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
||
|
|
msgid "View a Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:9
|
||
|
|
#: templates/helpdesk/public_view_form.html:12
|
||
|
|
msgid "Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:12
|
||
|
|
#: templates/helpdesk/public_view_form.html:15
|
||
|
|
msgid "Your E-mail Address"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:16
|
||
|
|
#: templates/helpdesk/public_view_form.html:19
|
||
|
|
msgid "View Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:20
|
||
|
|
msgid "Submit a Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_homepage.html:22
|
||
|
|
msgid ""
|
||
|
|
"All fields are required. Please provide as descriptive a title and "
|
||
|
|
"description as possible."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_spam.html:4
|
||
|
|
msgid "Unable To Open Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_spam.html:6
|
||
|
|
msgid ""
|
||
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are "
|
||
|
|
"unable to save it. If this is not spam, please press back and re-type your "
|
||
|
|
"message. Be careful to avoid sounding 'spammy', and if you have heaps of "
|
||
|
|
"links please try removing them if possible.</p>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>We are sorry for any inconvenience, however this check is required to "
|
||
|
|
"avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_form.html:8
|
||
|
|
msgid "Error:"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
||
|
|
#, python-format
|
||
|
|
msgid "Queue: %(queue_name)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
||
|
|
#: templates/helpdesk/ticket.html:50
|
||
|
|
msgid "Submitted On"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:40
|
||
|
|
#: templates/helpdesk/ticket.html:90
|
||
|
|
msgid "Accept"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:40
|
||
|
|
#: templates/helpdesk/ticket.html:90
|
||
|
|
msgid "Accept and Close"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:49
|
||
|
|
#: templates/helpdesk/ticket.html:99
|
||
|
|
msgid "Follow-Ups"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/public_view_ticket.html:57
|
||
|
|
#: templates/helpdesk/ticket.html:107
|
||
|
|
#, python-format
|
||
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/report_index.html:3
|
||
|
|
#: templates/helpdesk/report_output.html:3
|
||
|
|
#: templates/helpdesk/report_output.html:6
|
||
|
|
msgid "Reports & Statistics"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/report_index.html:6
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Reports & Statistics</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>You haven't created any tickets yet, so you cannot run any reports.</p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/report_index.html:12
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Reports & Statistics</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"\n"
|
||
|
|
"<ul>\n"
|
||
|
|
"<li>User<ul>\n"
|
||
|
|
"\n"
|
||
|
|
" <li><a href='userpriority/'>by Priority</a></li>\n"
|
||
|
|
" <li><a href='userqueue/'>by Queue</a></li>\n"
|
||
|
|
" <li><a href='userstatus/'>by Status</a></li>\n"
|
||
|
|
" <li><a href='usermonth/'>by Month</a></li>\n"
|
||
|
|
"\n"
|
||
|
|
"</ul></li>\n"
|
||
|
|
"\n"
|
||
|
|
"<li>Queue<ul>\n"
|
||
|
|
" \n"
|
||
|
|
" <li><a href='queuepriority/'>by Priority</a></li>\n"
|
||
|
|
" <li><a href='queuestatus/'>by Status</a></li>\n"
|
||
|
|
" <li><a href='queuemonth/'>by Month</a></li>\n"
|
||
|
|
"\n"
|
||
|
|
"</ul></li>\n"
|
||
|
|
"</ul>\n"
|
||
|
|
"\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:6
|
||
|
|
msgid ""
|
||
|
|
"The following RSS feeds are available for you to monitor using your "
|
||
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
||
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
||
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:10
|
||
|
|
msgid ""
|
||
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
||
|
|
"opened for you"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:12
|
||
|
|
msgid "Latest Activity"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:13
|
||
|
|
msgid ""
|
||
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
||
|
|
"attachments, and more"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:16
|
||
|
|
msgid ""
|
||
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
||
|
|
"the public via the web or via e-mail"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:19
|
||
|
|
msgid ""
|
||
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
||
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
||
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
||
|
|
"new tickets coming into that queue."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:22
|
||
|
|
msgid "Per-Queue Feeds"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:23
|
||
|
|
msgid "All Open Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/rss_list.html:27
|
||
|
|
msgid "Open Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:3
|
||
|
|
msgid "Change System Settings"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:5
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>System Settings</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:11
|
||
|
|
msgid "E-Mail Ignore list"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:12
|
||
|
|
msgid "Maintain Queues"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:13
|
||
|
|
msgid "Maintain Pre-Set Replies"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:14
|
||
|
|
msgid "Maintain Knowledgebase Categories"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:15
|
||
|
|
msgid "Maintain Knowledgebase Items"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:16
|
||
|
|
msgid "Maintain E-Mail Templates"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/system_settings.html:17
|
||
|
|
msgid "Maintain Users"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:2
|
||
|
|
msgid "View Ticket Details"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:34
|
||
|
|
msgid "Attach another File"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:188
|
||
|
|
msgid "Add Another File"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:46
|
||
|
|
msgid "Unhold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:46
|
||
|
|
msgid "Hold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:47
|
||
|
|
#, python-format
|
||
|
|
msgid "Queue: %(queue)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:55
|
||
|
|
msgid "Assigned To"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:61
|
||
|
|
msgid "Ignore"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:70
|
||
|
|
msgid "Copies To"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:71
|
||
|
|
msgid "Manage"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:103
|
||
|
|
msgid "Private"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:118
|
||
|
|
msgid "Respond to this ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:124
|
||
|
|
msgid "Use a Pre-set Reply"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:126
|
||
|
|
msgid ""
|
||
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
||
|
|
"modify the pre-set reply to your liking before saving this update."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:128
|
||
|
|
msgid "Comment / Resolution"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:130
|
||
|
|
msgid ""
|
||
|
|
"You can insert ticket and queue details in your message. For more "
|
||
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:153
|
||
|
|
msgid "Is this update public?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:155
|
||
|
|
msgid ""
|
||
|
|
"If this is public, the submitter will be e-mailed your comment or resolution."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:158
|
||
|
|
msgid "Change Further Details »"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:167 templates/helpdesk/ticket_list.html:53
|
||
|
|
#: templates/helpdesk/ticket_list.html:84
|
||
|
|
#: templates/helpdesk/ticket_list.html:183
|
||
|
|
msgid "Owner"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:168
|
||
|
|
msgid "Unassign"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:181
|
||
|
|
msgid "Attach File(s) »"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:187
|
||
|
|
msgid "Attach a File"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket.html:195
|
||
|
|
msgid "Update This Ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
||
|
|
msgid "Add Ticket CC"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Add Ticket CC</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>To automatically send an email to a user or e-mail address when this "
|
||
|
|
"ticket is updated, select the user or enter an e-mail address below.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
||
|
|
msgid "Save Ticket CC"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
||
|
|
msgid "Delete Ticket CC"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Delete Ticket CC</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)"
|
||
|
|
"s</em>) from the CC list for this ticket? They will stop receiving updates.</"
|
||
|
|
"p>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
||
|
|
msgid ""
|
||
|
|
"<p><a href='../../'>Don't Delete</a></p>\n"
|
||
|
|
"\n"
|
||
|
|
"<form method='post' action='./'><input type='submit' value='Yes, Delete' /></"
|
||
|
|
"form>\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
||
|
|
msgid "Ticket CC Settings"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
||
|
|
#, python-format
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Ticket CC Settings</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%"
|
||
|
|
"(ticket_title)s</a></em> is updated. Some people can also view or edit the "
|
||
|
|
"ticket via the public ticket views.</p>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete "
|
||
|
|
"any of the items below as required.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
||
|
|
msgid "Ticket CC List"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
||
|
|
msgid "View?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
||
|
|
msgid "Update?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
||
|
|
#, python-format
|
||
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:2
|
||
|
|
msgid "Ticket Listing"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:49
|
||
|
|
msgid "Change Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:52
|
||
|
|
msgid "Sorting"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:56
|
||
|
|
#: templates/helpdesk/ticket_list.html:127
|
||
|
|
msgid "Keywords"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:94
|
||
|
|
msgid "Owner(s)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:107
|
||
|
|
msgid "Queue(s)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:113
|
||
|
|
msgid "Status(es)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:120
|
||
|
|
msgid "Tag(s)"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:132
|
||
|
|
msgid "Apply Filter"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:138
|
||
|
|
#: templates/helpdesk/ticket_list.html:153
|
||
|
|
msgid "Save Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:144
|
||
|
|
msgid ""
|
||
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
||
|
|
"query, other users will see this name, so choose something clear and "
|
||
|
|
"descriptive!"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:146
|
||
|
|
msgid "Shared?"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:147
|
||
|
|
msgid "Yes, share this query with other users."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:148
|
||
|
|
msgid ""
|
||
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
||
|
|
"users."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:160
|
||
|
|
msgid "Use Saved Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:162
|
||
|
|
msgid "Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:167
|
||
|
|
msgid "Run Query"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:197
|
||
|
|
msgid "No Tickets Match Your Selection"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:203
|
||
|
|
msgid "Previous"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:207
|
||
|
|
#, python-format
|
||
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/ticket_list.html:211
|
||
|
|
msgid "Next"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/user_settings.html:3
|
||
|
|
msgid "Change User Settings"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/user_settings.html:5
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>User Settings</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Use the following options to change the way your helpdesk system works "
|
||
|
|
"for you. These settings do not impact any other user.</p>"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/user_settings.html:19
|
||
|
|
msgid "Save Options"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/logged_out.html:2
|
||
|
|
msgid "Logged Out"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/logged_out.html:4
|
||
|
|
msgid ""
|
||
|
|
"\n"
|
||
|
|
"<h2>Logged Out</h2>\n"
|
||
|
|
"\n"
|
||
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and "
|
||
|
|
"make the world a better place.</p>\n"
|
||
|
|
"\n"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:2
|
||
|
|
msgid "Helpdesk Login"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:5 templates/registration/login.html:17
|
||
|
|
msgid "Login"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:7
|
||
|
|
msgid ""
|
||
|
|
"To log in and begin responding to cases, simply enter your username and "
|
||
|
|
"password below."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:10
|
||
|
|
msgid "Your username and password didn't match. Please try again."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:12
|
||
|
|
msgid "Username"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/registration/login.html:14
|
||
|
|
msgid "Password"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:35
|
||
|
|
#, python-format
|
||
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:40
|
||
|
|
#, python-format
|
||
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:46
|
||
|
|
#, python-format
|
||
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:51
|
||
|
|
#, python-format
|
||
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:98
|
||
|
|
msgid "Helpdesk: Unassigned Tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:99
|
||
|
|
msgid "Unassigned Open and Reopened tickets"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:124
|
||
|
|
msgid "Helpdesk: Recent Followups"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:125
|
||
|
|
msgid ""
|
||
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
||
|
|
"resolutions"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:142
|
||
|
|
#, python-format
|
||
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/feeds.py:147
|
||
|
|
#, python-format
|
||
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/public.py:80
|
||
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/public.py:93
|
||
|
|
msgid "Submitter accepted resolution and closed ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:121
|
||
|
|
msgid "Accepted resolution and closed ticket"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:139
|
||
|
|
msgid "Sorry, you need to login to do that."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:172
|
||
|
|
#, python-format
|
||
|
|
msgid "Assigned to %(username)s"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:194
|
||
|
|
msgid "Updated"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:358
|
||
|
|
#, python-format
|
||
|
|
msgid "Assigned to %(username)s in bulk update"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:363
|
||
|
|
msgid "Unassigned in bulk update"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:368 views/staff.py:373
|
||
|
|
msgid "Closed in bulk update"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:568
|
||
|
|
msgid ""
|
||
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
||
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
||
|
|
"By switching to a different database system you will gain better searching! "
|
||
|
|
"For more information, read the <a href=\"http://docs.djangoproject.com/en/"
|
||
|
|
"dev/ref/databases/#sqlite-string-matching\">Django Documentation on string "
|
||
|
|
"matching in SQLite</a>."
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:672
|
||
|
|
msgid "Ticket taken off hold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: views/staff.py:675
|
||
|
|
msgid "Ticket placed on hold"
|
||
|
|
msgstr ""
|
||
|
|
|
||
|
|
#: templates/helpdesk/dashboard.html:20
|
||
|
|
msgid "Welcome to your Helpdesk Dashboard! From here you can quickly see your own tickets, and those tickets that have no owner. Why not pick up an orphan ticket and sort it out for a customer?"
|
||
|
|
msgstr ""
|