django-helpdeskmig/templates/helpdesk/emails/owner_assigned.html

{% extends "helpdesk/emails/base.html" %}

{% block header %}Ticket Assigned To You{% endblock %}

{% block content %}
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>


<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>This is a courtesy e-mail to let you know that a ticket has been assigned to you.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is <i>{{ ticket.title }}</i>.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>The ticket ID is <a href='{{ ticket.staff_url }}'><b>{{ ticket.ticket }}</a></b>. It's priority is {{ ticket.get_priority_display }}.</p>

{% endblock %}