django-helpdeskmig/templates/helpdesk/emails/cc_assigned.html

{% extends "helpdesk/emails/base.html" %}

{% block header %}Ticket Re-Assigned{% endblock %}

{% block content %}
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>This is a courtesy e-mail to let you know that ticket <a href='{{ ticket.staff_url }}'><b>{{ ticket.ticket }}</b></a> (<em>{{ ticket.title }}</em>) has been {% if ticket.assigned_to %}assigned to {{ ticket.assigned_to %}{% else %}unassigned{% endif %}.</p>

{% endblock %}