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# django-helpdesk English language translation
# Copyright (C) 2011 Ross Poulton
# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
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# Alberto Gaona <gaona_consulting@yahoo.com>, 2011.
# Erik Rivera <erik.river@gmail.com>, 2011.
# Ross Poulton <ross@rossp.org>, 2011.
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msgid ""
msgstr ""
"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2012-04-25 18:25+1000\n"
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"PO-Revision-Date: 2012-04-26 08:25+0000\n"
"Last-Translator: Ross Poulton <ross@rossp.org>\n"
"Language-Team: Spanish (http://www.transifex.com/projects/p/django-helpdesk/language/es/)\n"
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"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
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"Language: es\n"
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"Plural-Forms: nplurals=2; plural=(n != 1)\n"
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#: forms.py:113 forms.py:360 models.py:262
#: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23
#: templates/helpdesk/ticket_list.html:56
#: templates/helpdesk/ticket_list.html:78
#: templates/helpdesk/ticket_list.html:199 views/staff.py:973
#: views/staff.py:979 views/staff.py:985
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msgid "Queue"
msgstr "Cola"
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#: forms.py:122
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msgid "Summary of the problem"
msgstr "Resumen del problema"
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#: forms.py:127
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msgid "Submitter E-Mail Address"
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msgstr "Direccion de e-mail del originador"
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#: forms.py:129
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
"ticket."
msgstr "Esta direccion de e-mail recibirá copias de todas las actualizaciones públicas de este ticket."
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#: forms.py:135
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msgid "Description of Issue"
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msgstr "Descripción del asunto"
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#: forms.py:142
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msgid "Case owner"
msgstr "Dueño del caso"
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#: forms.py:143
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msgid ""
"If you select an owner other than yourself, they'll be e-mailed details of "
"this ticket immediately."
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msgstr "Si selecciona un dueño distinto a usted, él o ellos serán notificados de los detalles por e-mail de manera inmediata."
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#: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:176
#: templates/helpdesk/ticket_desc_table.html:31
#: templates/helpdesk/ticket_list.html:84 views/staff.py:351
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msgid "Priority"
msgstr "Prioridad"
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#: forms.py:152
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr "Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo como está (3)."
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#: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178
#: views/staff.py:361
msgid "Due on"
msgstr ""
#: forms.py:171 forms.py:402
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msgid "Attach File"
msgstr "Adjuntar Archivo."
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#: forms.py:172 forms.py:403
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr "Usted puede adjuntar un archivo como documento o un pantallazo a este ticket."
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#: forms.py:180 templates/helpdesk/public_view_ticket.html:33
#: templates/helpdesk/ticket.html:182
#: templates/helpdesk/ticket_desc_table.html:42
#: templates/helpdesk/ticket_list.html:61
#: templates/helpdesk/ticket_list.html:199 views/staff.py:372
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msgid "Tags"
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msgstr "Etiquetas"
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#: forms.py:181
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msgid ""
"Words, separated by spaces, or phrases separated by commas. These should "
"communicate significant characteristics of this ticket"
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msgstr "Palabras, separadas por espacios, o frases separadas por comas. Estas comunicarán características significativas de este ticket."
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#: forms.py:275
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msgid "Ticket Opened"
msgstr "Ticket abierto"
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#: forms.py:282
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#, python-format
msgid "Ticket Opened & Assigned to %(name)s"
msgstr "Ticket abierto & Asignado a %(name)s"
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#: forms.py:369
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msgid "Summary of your query"
msgstr "Resumen de su consulta"
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#: forms.py:374
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msgid "Your E-Mail Address"
msgstr "Su dirección de e-mail"
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#: forms.py:375
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Le enviaremos un e-mail cuando su ticket tenga actualizaciones."
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#: forms.py:380
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msgid "Description of your issue"
msgstr "Descripción de su petición"
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#: forms.py:382
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msgid ""
"Please be as descriptive as possible, including any details we may need to "
"address your query."
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msgstr "Por favor describa de la mejor manera posible, incluyendo los detalles que puedan ayudarnos a atender su petición."
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#: forms.py:390
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msgid "Urgency"
msgstr "Urgencia"
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#: forms.py:391
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msgid "Please select a priority carefully."
msgstr "Por favor seleccione una prioridad cuidadosamente."
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#: forms.py:486
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msgid "Ticket Opened Via Web"
msgstr "Ticket abierto via web"
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#: forms.py:553
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msgid "Show Ticket List on Login?"
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msgstr "¿Mostrar la lista de tickets al iniciar sesión?"
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#: forms.py:554
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr "¿Mostrar la lista de tickets después de ingresar? De otra forma, el dashboard será mostrado."
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#: forms.py:559
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msgid "E-mail me on ticket change?"
msgstr "¿Enviarle un e-mail cuando un ticket se actualice?"
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#: forms.py:560
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
" else, do you want to receive an e-mail?"
msgstr "¿Desea recibir un e-mail si usted es el dueño de un ticket y el ticket es cambiado via web por alguien más?"
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#: forms.py:565
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msgid "E-mail me when assigned a ticket?"
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msgstr "¿Quiere recibir un e-mail cuando se le asigne un ticket?"
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#: forms.py:566
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msgid ""
"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr "¿Quiere que se le envie un e-mail cuando se le asigne un ticket via web?"
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#: forms.py:571
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "¿Enviarle un e-mail cuando un ticket es cambiado via el API?"
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#: forms.py:572
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr "¿Quiere recibir un e-mail si un ticket es modificado a través de la API?"
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#: forms.py:577
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msgid "Number of tickets to show per page"
msgstr "Número de tickets a mostrar por página"
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#: forms.py:578
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msgid "How many tickets do you want to see on the Ticket List page?"
msgstr "¿Cúantos tickets quiere ver en la página de Lista de Tickets?"
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#: forms.py:585
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msgid "Use my e-mail address when submitting tickets?"
msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?"
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#: forms.py:586
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msgid ""
"When you submit a ticket, do you want to automatically use your e-mail "
"address as the submitter address? You can type a different e-mail address "
"when entering the ticket if needed, this option only changes the default."
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msgstr "Cuando envía un ticket, ¿quiere que automáticamente se use su dirección de e-mail como emisor? Usted puede ingresar una dirección de e-mail cuando se ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción por defecto."
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#: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75
#: templates/helpdesk/ticket_list.html:199 views/staff.py:341
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msgid "Title"
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msgstr "Título"
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#: models.py:37 models.py:792 models.py:1162
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msgid "Slug"
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msgstr "Prefijo"
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#: models.py:38
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msgid ""
"This slug is used when building ticket ID's. Once set, try not to change it "
"or e-mailing may get messy."
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msgstr "Este prefijo es utilizado cuando se crea el ID de un ticket. Una vez configurado, trate de no cambiarlo porque las notificaciones por e-mail pueden resultar afectadas"
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#: models.py:43 models.py:1015 models.py:1085 models.py:1159
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#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/ticket_cc_list.html:15
msgid "E-Mail Address"
msgstr "Dirección de E-mail"
#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
" IMAP or POP3, this should be the e-mail address for that mailbox."
msgstr "Todos los correos de salida de esta cola usarán esta dirección. Si usa IMAP o POP3, esta debe ser la dirección de correo para ese buzón"
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#: models.py:52 models.py:766
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msgid "Locale"
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msgstr "Internacionalización (locale)"
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#: models.py:56
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msgid ""
"Locale of this queue. All correspondence in this queue will be in this "
"language."
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msgstr "Internacionalización de esta cola. Todo lo que corresponda a esta cola estara en este lenguaje."
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#: models.py:60
msgid "Allow Public Submission?"
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msgstr "¿Permitir creación de tickets pública?"
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#: models.py:63
msgid "Should this queue be listed on the public submission form?"
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msgstr "¿Debe esta cola ser listada en el formulario de público de creación de tickets?"
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#: models.py:68
msgid "Allow E-Mail Submission?"
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msgstr "¿Permitir crear tickets por e-mail?"
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#: models.py:71
msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr "¿Quiere sondear el buzón de correo de abajo para nuevos tickets?"
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#: models.py:76
msgid "Escalation Days"
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msgstr "Dias de escalación"
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#: models.py:79
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msgid ""
"For tickets which are not held, how often do you wish to increase their "
"priority? Set to 0 for no escalation."
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msgstr "Para tickets que no están retenidos, ¿con que frecuencia desea incrementar su prioridad?"
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#: models.py:84
msgid "New Ticket CC Address"
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msgstr "Ticket Nuevo, dirección CC"
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#: models.py:88
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msgid ""
"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
"e-mail addresses."
msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de nuevos tickets creados para esta cola. Introduzca una coma entre múltiples direcciones de e-mail"
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#: models.py:94
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msgid "Updated Ticket CC Address"
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msgstr "Actualización de Ticket, Dirección de CC"
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#: models.py:98
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msgid ""
"If an e-mail address is entered here, then it will receive notification of "
"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr "Si introduce una dirección de e-mail aquí, entonces esta recibirá notificaciones de toda la actividad (tickets nuevos, cerrados, actualizados, reasignados, etc.) para esta cola. Introduzca una coma entre múltiples direcciones de e-mail"
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#: models.py:105
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msgid "E-Mail Box Type"
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msgstr "Tipo de buzón de correo"
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#: models.py:107
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msgid "POP 3"
msgstr "POP 3"
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#: models.py:107
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msgid "IMAP"
msgstr "IMAP"
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#: models.py:110
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msgid ""
"E-Mail server type for creating tickets automatically from a mailbox - both "
"POP3 and IMAP are supported."
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msgstr "Dirección de e-mail para crear tickets automáticos a partir de un buzón de correo - tanto POP3 e IMAP son soportados."
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#: models.py:115
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msgid "E-Mail Hostname"
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msgstr "Nombre del servidor de e-mail"
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#: models.py:119
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msgid ""
"Your e-mail server address - either the domain name or IP address. May be "
"\"localhost\"."
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msgstr "La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser \"localhost\"."
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#: models.py:124
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msgid "E-Mail Port"
msgstr "Puerto de e-mail"
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#: models.py:127
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msgid ""
"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
"the defaults."
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msgstr "Número de puerto para acceder al e-mail. Por defecto POP3 es \"110\" y para IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en blanco para usar los por defecto."
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#: models.py:133
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msgid "Use SSL for E-Mail?"
msgstr "¿Usar SSL para el e-mail?"
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#: models.py:136
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msgid ""
"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
"993 for IMAP and 995 for POP3."
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msgstr "Si va a utilizar SSL para IMAP o POP3 - el puerto predeterminado es 993 para IMAP y 995 para POP3"
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#: models.py:141
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msgid "E-Mail Username"
msgstr "Nombre de usuario de e-mail"
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#: models.py:145
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msgid "Username for accessing this mailbox."
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msgstr "Nombre de usuario para acceder al e-mail."
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#: models.py:149
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msgid "E-Mail Password"
msgstr "Contraseña de e-mail"
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#: models.py:153
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msgid "Password for the above username"
msgstr "Contraseña para el usuario de encima"
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#: models.py:157
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msgid "IMAP Folder"
msgstr "Carpeta IMAP"
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#: models.py:161
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msgid ""
"If using IMAP, what folder do you wish to fetch messages from? This allows "
"you to use one IMAP account for multiple queues, by filtering messages on "
"your IMAP server into separate folders. Default: INBOX."
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msgstr "Si utiliza IMAP, ¿de qué carpeta quiere extraer el mensaje? Esto le permite usar una sola cuenta de IMAP para varias colas, filtrando los mensajes en el servidor IMAP para separarlos en folders. Por defecto: INBOX"
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#: models.py:168
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msgid "E-Mail Check Interval"
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msgstr "Intervalo de revisión del e-mail"
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#: models.py:169
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr "¿Con que frecuencia desea revisar el buzón de e-mail? (En Minutos)"
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#: models.py:240 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:130
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msgid "Open"
msgstr "Abierto"
2012-04-25 10:27:04 +02:00
#: models.py:241 templates/helpdesk/ticket.html:136
#: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147
#: templates/helpdesk/ticket.html.py:151
2011-01-29 06:56:21 +01:00
msgid "Reopened"
msgstr "Reabierto"
2012-04-25 10:27:04 +02:00
#: models.py:242 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137
#: templates/helpdesk/ticket.html:143
2011-01-29 06:56:21 +01:00
msgid "Resolved"
msgstr "Resuelto"
2012-04-25 10:27:04 +02:00
#: models.py:243 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138
#: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148
2011-01-29 06:56:21 +01:00
msgid "Closed"
msgstr "Cerrado"
2012-04-25 10:27:04 +02:00
#: models.py:244 templates/helpdesk/ticket.html:133
#: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152
2011-02-25 23:50:00 +01:00
msgid "Duplicate"
2011-05-03 01:12:40 +02:00
msgstr "Duplicado"
2011-02-25 23:50:00 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:248
2011-01-29 06:56:21 +01:00
msgid "1. Critical"
2011-05-10 11:27:34 +02:00
msgstr "1. Crítica"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:249
2011-01-29 06:56:21 +01:00
msgid "2. High"
2011-05-10 11:27:34 +02:00
msgstr "2. Alta"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:250
2011-01-29 06:56:21 +01:00
msgid "3. Normal"
msgstr "3. Normal"
2011-05-11 12:09:04 +02:00
#: models.py:251
2011-01-29 06:56:21 +01:00
msgid "4. Low"
2011-05-10 11:27:34 +02:00
msgstr "4. Baja"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:252
2011-01-29 06:56:21 +01:00
msgid "5. Very Low"
2011-05-10 11:27:34 +02:00
msgstr "5. Muy baja"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:266 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/ticket_list.html:72
#: templates/helpdesk/ticket_list.html:199
2011-01-29 06:56:21 +01:00
msgid "Created"
msgstr "Creado"
2011-05-11 12:09:04 +02:00
#: models.py:268
2011-01-29 06:56:21 +01:00
msgid "Date this ticket was first created"
msgstr "Fecha de cuando fue creado este ticket"
2011-05-11 12:09:04 +02:00
#: models.py:272
2011-01-29 06:56:21 +01:00
msgid "Modified"
msgstr "Modificado"
2011-05-11 12:09:04 +02:00
#: models.py:274
2011-01-29 06:56:21 +01:00
msgid "Date this ticket was most recently changed."
2011-05-10 11:27:34 +02:00
msgstr "Fecha de último cambio del ticket."
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:278 templates/helpdesk/public_view_ticket.html:16
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:26
2011-01-29 06:56:21 +01:00
msgid "Submitter E-Mail"
msgstr "E-mail del solicitante"
2011-05-11 12:09:04 +02:00
#: models.py:281
2011-02-25 23:50:00 +01:00
msgid ""
"The submitter will receive an email for all public follow-ups left for this "
"task."
2012-08-07 14:40:59 +02:00
msgstr "El solicitante recibira un e-mail para todas las actualizaciones públicas dejadas para esta tarea."
2011-02-25 23:50:00 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:290
2011-02-25 23:50:00 +01:00
msgid "Assigned to"
2011-05-03 01:12:40 +02:00
msgstr "Asignado a"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:294 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:57
#: templates/helpdesk/ticket_list.html:81
#: templates/helpdesk/ticket_list.html:199
2011-01-29 06:56:21 +01:00
msgid "Status"
msgstr "Estado"
2011-05-11 12:09:04 +02:00
#: models.py:300
2011-01-29 06:56:21 +01:00
msgid "On Hold"
2011-05-10 11:27:34 +02:00
msgstr "En espera"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:303
2011-01-29 06:56:21 +01:00
msgid "If a ticket is on hold, it will not automatically be escalated."
2011-05-10 11:27:34 +02:00
msgstr "Si un ticket está en espera, no sera escalado automaticamente."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39
#: templates/helpdesk/ticket_desc_table.html:67
2011-01-29 06:56:21 +01:00
msgid "Description"
2011-05-10 11:27:34 +02:00
msgstr "Descripción"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:311
2011-01-29 06:56:21 +01:00
msgid "The content of the customers query."
2011-02-14 23:06:20 +01:00
msgstr "El contenido de la consulta de clientes"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:315 templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2011-01-29 06:56:21 +01:00
msgid "Resolution"
2011-05-10 11:27:34 +02:00
msgstr "Solución"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:318
2011-01-29 06:56:21 +01:00
msgid "The resolution provided to the customer by our staff."
2011-05-10 11:27:34 +02:00
msgstr "La solución proporcionada al cliente por el personal de soporte"
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:326
2011-01-29 06:56:21 +01:00
msgid "1 = Highest Priority, 5 = Low Priority"
2011-05-10 11:27:34 +02:00
msgstr "1 = Prioridad más alta, 5 = Prioridad Baja"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:339
2011-02-25 23:50:00 +01:00
msgid ""
"The date this ticket was last escalated - updated automatically by "
"management/commands/escalate_tickets.py."
2012-08-07 14:40:59 +02:00
msgstr "La fecha de este ticket fue modificada por la ultima escalación - actualizado automáticamente por management/commands/escalate_tickets.py."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:348 templates/helpdesk/ticket_desc_table.html:22
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:298
2011-01-29 06:56:21 +01:00
msgid "Unassigned"
msgstr "Sin Asignar"
2012-04-25 10:27:04 +02:00
#: models.py:387
2011-01-29 06:56:21 +01:00
msgid " - On Hold"
2011-05-10 11:27:34 +02:00
msgstr "- En espera"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:481 models.py:1073 models.py:1231 models.py:1256
#: templates/helpdesk/public_homepage.html:26
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_form.html:12
msgid "Ticket"
msgstr "Ticket"
2012-04-25 10:27:04 +02:00
#: models.py:485 models.py:714 models.py:1008 models.py:1156
2011-01-29 06:56:21 +01:00
msgid "Date"
2011-02-14 23:06:20 +01:00
msgstr "Fecha"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:497 views/staff.py:312
2011-01-29 06:56:21 +01:00
msgid "Comment"
2011-02-14 23:06:20 +01:00
msgstr "Comentario"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:503
2011-01-29 06:56:21 +01:00
msgid "Public"
msgstr "Público"
2012-04-25 10:27:04 +02:00
#: models.py:506
2011-02-25 23:50:00 +01:00
msgid ""
"Public tickets are viewable by the submitter and all staff, but non-public "
"tickets can only be seen by staff."
2012-08-07 14:40:59 +02:00
msgstr "Los tickets públicos son visibles por el usuario y todo el personal de soporte, mientras los tickets no públicos sólo pueden ser vistos por el personal de soporte."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:514 models.py:888 models.py:1081 views/staff.py:949
#: views/staff.py:955 views/staff.py:961 views/staff.py:967
2011-02-25 23:50:00 +01:00
msgid "User"
2011-05-03 01:12:40 +02:00
msgstr "Usuario"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:518 templates/helpdesk/ticket.html:127
2011-01-29 06:56:21 +01:00
msgid "New Status"
msgstr "Nuevo Estado"
2012-04-25 10:27:04 +02:00
#: models.py:522
2011-01-29 06:56:21 +01:00
msgid "If the status was changed, what was it changed to?"
2011-02-25 23:50:00 +01:00
msgstr "Si el estado cambió, ¿que fue a lo que cambió?"
2012-04-25 10:27:04 +02:00
#: models.py:551 models.py:608
2011-02-25 23:50:00 +01:00
msgid "Follow-up"
2011-05-03 01:12:40 +02:00
msgstr "Seguimiento"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:555 models.py:1236
2011-01-29 06:56:21 +01:00
msgid "Field"
msgstr "Campo"
2012-04-25 10:27:04 +02:00
#: models.py:560
2011-01-29 06:56:21 +01:00
msgid "Old Value"
2011-05-10 11:27:34 +02:00
msgstr "Valor Anterior"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:566
2011-01-29 06:56:21 +01:00
msgid "New Value"
2011-05-10 11:27:34 +02:00
msgstr "Nuevo valor"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:574
2011-01-29 06:56:21 +01:00
msgid "removed"
msgstr "removido"
2012-04-25 10:27:04 +02:00
#: models.py:576
2011-01-29 06:56:21 +01:00
#, python-format
msgid "set to %s"
2011-02-25 23:50:00 +01:00
msgstr "establece en %s"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:578
2011-01-29 06:56:21 +01:00
#, python-format
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
2011-02-25 23:50:00 +01:00
msgstr "cambiado de \"%(old_value)s\" a \"%(new_value)s\""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:612
2011-01-29 06:56:21 +01:00
msgid "File"
2011-05-10 11:27:34 +02:00
msgstr "Fichero"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:617
2011-01-29 06:56:21 +01:00
msgid "Filename"
2011-05-10 11:27:34 +02:00
msgstr "Nombre del fichero"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:622
2011-01-29 06:56:21 +01:00
msgid "MIME Type"
2011-02-14 23:06:20 +01:00
msgstr "Tipo MIME"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:627
2011-01-29 06:56:21 +01:00
msgid "Size"
msgstr "Tamaño"
2012-04-25 10:27:04 +02:00
#: models.py:628
2011-01-29 06:56:21 +01:00
msgid "Size of this file in bytes"
2011-05-10 11:27:34 +02:00
msgstr "Tamaño del fichero en bytes"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:663
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank to allow this reply to be used for all queues, or select those "
"queues you wish to limit this reply to."
2012-08-07 14:40:59 +02:00
msgstr "Dejar en blanco para permitir que esta respuesta se utilice para todas las colas, o seleccionar las colas a las que desee asociar con esta respuesta."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:668 models.py:709 models.py:1003
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:13
msgid "Name"
msgstr "Nombre"
2012-04-25 10:27:04 +02:00
#: models.py:670
2011-02-25 23:50:00 +01:00
msgid ""
"Only used to assist users with selecting a reply - not shown to the user."
2012-08-07 14:40:59 +02:00
msgstr "Sólo se utiliza para ayudar a los usuarios con la selección de una respuesta - no se muestra al usuario."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:675
2011-01-29 06:56:21 +01:00
msgid "Body"
msgstr "Cuerpo"
2012-04-25 10:27:04 +02:00
#: models.py:676
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
"queue }} - The queue; and {{ user }} - the current user."
msgstr "Contexto: {{ ticket }} - ticket de objeto (por ejemplo, {{ ticket.title }}); {{ queue }} - La cola, y {{ user }} - el usuario actual."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:703
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank for this exclusion to be applied to all queues, or select those "
"queues you wish to exclude with this entry."
2012-08-07 14:40:59 +02:00
msgstr "Dejar en blanco para que esta exclusión se aplique a todas las colas, o seleccionar las colas que desee excluir con esta entrada."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:715
2011-01-29 06:56:21 +01:00
msgid "Date on which escalation should not happen"
2011-05-10 11:27:34 +02:00
msgstr "Fecha en la que el escalamiento no debe suceder"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:732
2011-01-29 06:56:21 +01:00
msgid "Template Name"
2011-05-10 11:27:34 +02:00
msgstr "Nombre de plantillla"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:737
2011-01-29 06:56:21 +01:00
msgid "Subject"
2011-02-14 23:06:20 +01:00
msgstr "Asunto"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:739
2011-02-25 23:50:00 +01:00
msgid ""
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
2012-08-07 14:40:59 +02:00
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
" available as in plain_text, below."
msgstr "Este será antecedido por \"[ticket.ticket] ticket.title\". Se recomienda algo simple como \"(Actualizado\") o \"(Cerrado)\" - el mismo contexto se encuentra disponible como en plain_text, a continuación."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:745
2011-01-29 06:56:21 +01:00
msgid "Heading"
2011-02-25 23:50:00 +01:00
msgstr "Encabezado"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:747
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"In HTML e-mails, this will be the heading at the top of the email - the same"
" context is available as in plain_text, below."
msgstr "En correos HTML, este será el encabezado al principio del correo - el mismo contexto aplica a textlo plano, abajo."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:753
2011-01-29 06:56:21 +01:00
msgid "Plain Text"
2011-05-10 11:27:34 +02:00
msgstr "Texto simple"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:754
2011-02-25 23:50:00 +01:00
msgid ""
"The context available to you includes {{ ticket }}, {{ queue }}, and "
"depending on the time of the call: {{ resolution }} or {{ comment }}."
2012-08-07 14:40:59 +02:00
msgstr "El contexto a su disposición incluye {{ ticket }}, {{ queue }}, y dependiendo de la hora de la llamada: {{resolution}} o {{comment}}."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:760
2011-01-29 06:56:21 +01:00
msgid "HTML"
2011-02-14 23:06:20 +01:00
msgstr "HTML"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:761
2011-01-29 06:56:21 +01:00
msgid "The same context is available here as in plain_text, above."
2011-02-25 23:50:00 +01:00
msgstr "El mismo contexto está disponible aquí como texto plano, arriba."
2012-04-25 10:27:04 +02:00
#: models.py:770
2011-05-11 12:09:04 +02:00
msgid "Locale of this template."
2011-06-15 09:52:51 +02:00
msgstr "Locale de esta plantilla"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:817 templates/helpdesk/kb_index.html:10
#: templates/helpdesk/public_homepage.html:10
2011-02-25 23:50:00 +01:00
msgid "Category"
msgstr "Categoría"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:826
2011-01-29 06:56:21 +01:00
msgid "Question"
msgstr "Pregunta"
2012-04-25 10:27:04 +02:00
#: models.py:830
2011-01-29 06:56:21 +01:00
msgid "Answer"
msgstr "Respuesta"
2012-04-25 10:27:04 +02:00
#: models.py:834
2011-01-29 06:56:21 +01:00
msgid "Votes"
msgstr "Votos"
2012-04-25 10:27:04 +02:00
#: models.py:835
2011-01-29 06:56:21 +01:00
msgid "Total number of votes cast for this item"
2011-05-10 11:27:34 +02:00
msgstr "Número total de votos emitidos para este ítem"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:840
2011-01-29 06:56:21 +01:00
msgid "Positive Votes"
msgstr "Votos positivos"
2012-04-25 10:27:04 +02:00
#: models.py:841
2011-01-29 06:56:21 +01:00
msgid "Number of votes for this item which were POSITIVE."
2011-05-10 11:27:34 +02:00
msgstr "Número total de votos para este ítem que fueron POSITIVOS"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:846
2011-01-29 06:56:21 +01:00
msgid "Last Updated"
msgstr "Última actualización"
2012-04-25 10:27:04 +02:00
#: models.py:847
2011-01-29 06:56:21 +01:00
msgid "The date on which this question was most recently changed."
2011-05-10 11:27:34 +02:00
msgstr "Fecha de última actualización de esta pregunta."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:861
2011-01-29 06:56:21 +01:00
msgid "Unrated"
2011-02-25 23:50:00 +01:00
msgstr "No calificado"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:892 templates/helpdesk/ticket_list.html:158
2011-01-29 06:56:21 +01:00
msgid "Query Name"
msgstr "Nombre de consulta"
2012-04-25 10:27:04 +02:00
#: models.py:894
2011-01-29 06:56:21 +01:00
msgid "User-provided name for this query"
2011-05-10 11:27:34 +02:00
msgstr "nombre provisto por el usuario para esta consulta"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:898
2011-01-29 06:56:21 +01:00
msgid "Shared With Other Users?"
2011-05-10 11:27:34 +02:00
msgstr "¿Compartido con otros usuarios?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:901
2011-01-29 06:56:21 +01:00
msgid "Should other users see this query?"
2011-05-10 11:27:34 +02:00
msgstr "¿Permitir a otros usuarios ver esta consulta?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:905
2011-01-29 06:56:21 +01:00
msgid "Search Query"
2011-02-25 23:50:00 +01:00
msgstr "Consulta de búsqueda"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:906
2011-01-29 06:56:21 +01:00
msgid "Pickled query object. Be wary changing this."
2012-08-07 14:40:59 +02:00
msgstr "Objeto de consulta en crudo (pickled). Solo cambie este campo si sabe lo que está haciendo."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:927
2011-01-29 06:56:21 +01:00
msgid "Settings Dictionary"
2011-02-25 23:50:00 +01:00
msgstr "Diccionario de Configuración"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:928
2011-02-25 23:50:00 +01:00
msgid ""
"This is a base64-encoded representation of a pickled Python dictionary. Do "
"not change this field via the admin."
2012-08-07 14:40:59 +02:00
msgstr "Esta es una representación codificada en base 64 de un diccionario de Python en crudo (pickled). No cambie este campo a través de la administración."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:997
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank for this e-mail to be ignored on all queues, or select those "
"queues you wish to ignore this e-mail for."
2012-08-07 14:40:59 +02:00
msgstr "Deje en blanco para que este e-mail que sea ignorado en todas las colas, o seleccionar las colas en las que desea ignorar este e-mail."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1009
2011-01-29 06:56:21 +01:00
msgid "Date on which this e-mail address was added"
2011-05-10 11:27:34 +02:00
msgstr "Fecha en la que se añadió la dirección de e-mail"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1017
2011-02-25 23:50:00 +01:00
msgid ""
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
"postmaster@*."
2012-08-07 14:40:59 +02:00
msgstr "Introduzca una dirección de e-mail completa, o partes con comodines, por ejemplo, *@domain.com o postmaster@*."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1022
2011-01-29 06:56:21 +01:00
msgid "Save Emails in Mailbox?"
2011-05-10 11:27:34 +02:00
msgstr "¿Guardar mensajes de e-mail en el buzón?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1025
2011-02-25 23:50:00 +01:00
msgid ""
"Do you want to save emails from this address in the mailbox? If this is "
"unticked, emails from this address will be deleted."
2012-08-07 14:40:59 +02:00
msgstr "¿Desea guardar los correos electrónicos de esta dirección en el buzón de correo? Si es marcada, los mensajes de correo electrónico de esta dirección serán eliminados."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1080
2011-01-29 06:56:21 +01:00
msgid "User who wishes to receive updates for this ticket."
2011-02-25 23:50:00 +01:00
msgstr "Usuario que desea recibir las actualizaciones de este ticket."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1088
2011-01-29 06:56:21 +01:00
msgid "For non-user followers, enter their e-mail address"
2011-05-10 11:27:34 +02:00
msgstr "Para los seguidores sin usuario, introduzca las direcciones de e-mail"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1092
2011-01-29 06:56:21 +01:00
msgid "Can View Ticket?"
2011-02-25 23:50:00 +01:00
msgstr "¿Puede ver el ticket?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1094
2011-01-29 06:56:21 +01:00
msgid "Can this CC login to view the ticket details?"
2011-02-25 23:50:00 +01:00
msgstr "¿Puede este CC entrar para ver los detalles del ticket?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1098
2011-01-29 06:56:21 +01:00
msgid "Can Update Ticket?"
2011-02-25 23:50:00 +01:00
msgstr "¿Puede actualizar el ticket?"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1100
2011-01-29 06:56:21 +01:00
msgid "Can this CC login and update the ticket?"
2011-02-25 23:50:00 +01:00
msgstr "¿Puede este CC entrar y actualizar el ticket?"
2012-04-25 10:27:04 +02:00
#: models.py:1131
2011-02-25 23:50:00 +01:00
msgid "Field Name"
2011-05-03 01:12:40 +02:00
msgstr "Nombre del Campo"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1132
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"As used in the database and behind the scenes. Must be unique and consist of"
" only lowercase letters with no punctuation."
msgstr "Tal y como se usa en la base de datos que soporta al sistema. Debe ser único y consistir solo de minúsculas sin signos de puntuación."
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1137
2011-02-25 23:50:00 +01:00
msgid "Label"
2011-05-03 01:12:40 +02:00
msgstr "Etiqueta"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1139
2011-02-25 23:50:00 +01:00
msgid "The display label for this field"
2011-05-03 01:12:40 +02:00
msgstr "La etiqueta a desplegar para este campo"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1143
2011-02-25 23:50:00 +01:00
msgid "Help Text"
2011-05-03 01:12:40 +02:00
msgstr "Texto de ayuda"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1144
2011-02-25 23:50:00 +01:00
msgid "Shown to the user when editing the ticket"
2011-05-03 01:12:40 +02:00
msgstr "Despeglado al usuario cuando se edita el ticket"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1150
2011-02-25 23:50:00 +01:00
msgid "Character (single line)"
2011-05-03 01:12:40 +02:00
msgstr "Caracter (línea sencilla)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1151
2011-02-25 23:50:00 +01:00
msgid "Text (multi-line)"
2011-05-03 01:12:40 +02:00
msgstr "Texto (multi-línea)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1152
2011-02-25 23:50:00 +01:00
msgid "Integer"
2011-05-03 01:12:40 +02:00
msgstr "Entero"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1153
2011-02-25 23:50:00 +01:00
msgid "Decimal"
2011-05-03 01:12:40 +02:00
msgstr "Decimal"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1154
2011-02-25 23:50:00 +01:00
msgid "List"
2011-05-03 01:12:40 +02:00
msgstr "Listado"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1155
2011-02-25 23:50:00 +01:00
msgid "Boolean (checkbox yes/no)"
2011-05-03 01:12:40 +02:00
msgstr "Booleano (checkbox sí/no)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1157
2011-02-25 23:50:00 +01:00
msgid "Time"
2011-05-03 01:12:40 +02:00
msgstr "Hora"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1158
2011-02-25 23:50:00 +01:00
msgid "Date & Time"
2011-05-03 01:12:40 +02:00
msgstr "Fecha y hora"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1160
2011-02-25 23:50:00 +01:00
msgid "URL"
2011-05-03 01:12:40 +02:00
msgstr "URL"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1161
2011-02-25 23:50:00 +01:00
msgid "IP Address"
2011-05-03 01:12:40 +02:00
msgstr "Dirección IP"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1166
2011-02-25 23:50:00 +01:00
msgid "Data Type"
2011-05-03 01:12:40 +02:00
msgstr "Tipo de dato"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1168
2011-02-25 23:50:00 +01:00
msgid "Allows you to restrict the data entered into this field"
2011-05-03 01:12:40 +02:00
msgstr "Le permite restringir los datos introducidos en este campo"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1173
2011-02-25 23:50:00 +01:00
msgid "Maximum Length (characters)"
2011-05-03 01:12:40 +02:00
msgstr "Longitud máxima (caracteres)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1179
2011-02-25 23:50:00 +01:00
msgid "Decimal Places"
2011-05-03 01:12:40 +02:00
msgstr "Lugales decimales"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1180
2011-02-25 23:50:00 +01:00
msgid "Only used for decimal fields"
2011-05-03 01:12:40 +02:00
msgstr "Solo se utiliza en campos decimales"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1186
msgid "Add empty first choice to List?"
msgstr ""
#: models.py:1187
msgid ""
2012-08-07 14:40:59 +02:00
"Only for List: adds an empty first entry to the choices list, which enforces"
" that the user makes an active choice."
2012-04-25 10:27:04 +02:00
msgstr ""
#: models.py:1191
2011-02-25 23:50:00 +01:00
msgid "List Values"
2011-05-03 01:12:40 +02:00
msgstr "Lista de valores"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1192
2011-02-25 23:50:00 +01:00
msgid "For list fields only. Enter one option per line."
2011-05-03 01:12:40 +02:00
msgstr "Solo para listas de valores. Introduzca una opción por línea."
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1198
msgid "Ordering"
msgstr ""
#: models.py:1199
msgid "Lower numbers are displayed first; higher numbers are listed later"
msgstr ""
#: models.py:1213
2011-02-25 23:50:00 +01:00
msgid "Required?"
2011-05-03 01:12:40 +02:00
msgstr "¿Obligatorio?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1214
2011-02-25 23:50:00 +01:00
msgid "Does the user have to enter a value for this field?"
2011-05-03 01:12:40 +02:00
msgstr "¿El usuario está obligado a introducir un valor en este campo?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1218
2011-02-25 23:50:00 +01:00
msgid "Staff Only?"
2011-05-03 01:12:40 +02:00
msgstr "¿Solo personal interno?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1219
2011-02-25 23:50:00 +01:00
msgid ""
"If this is ticked, then the public submission form will NOT show this field"
2012-08-07 14:40:59 +02:00
msgstr "Si está seleccionado, este campo NO será visible en la forma pública de creación de tickets"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1262
2011-05-11 12:09:04 +02:00
msgid "Depends On Ticket"
2011-06-15 09:52:51 +02:00
msgstr "Dependencias del ticket"
2011-05-11 12:09:04 +02:00
#: management/commands/create_usersettings.py:21
msgid ""
"Check for user without django-helpdesk UserSettings and create settings if "
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
"suit your situation."
2012-08-07 14:40:59 +02:00
msgstr "Busca al usuario sin UserSettings en django-helpdesk y crea los UserSettings en caso necesario. Utiliza settings.DEFAULT_USER_SETTINGS, que puede ser modificado de acuerdo a las circunstancias."
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: management/commands/escalate_tickets.py:143
2011-01-29 06:56:21 +01:00
#, python-format
msgid "Ticket escalated after %s days"
2011-02-25 23:50:00 +01:00
msgstr "Ticket escalado después de %s días"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:151
2011-01-29 06:56:21 +01:00
msgid "Created from e-mail"
2011-02-25 23:50:00 +01:00
msgstr "Creado a partir de e-mail"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:155
2011-01-29 06:56:21 +01:00
msgid "Unknown Sender"
2011-02-25 23:50:00 +01:00
msgstr "Remitente desconocido"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:209
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"No plain-text email body available. Please see attachment "
"email_html_body.html."
msgstr "No hay cuerpo del correo electrónico en texto plano disponible. Por favor, consulte el archivo adjunto email_html_body.html."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:213
2011-01-29 06:56:21 +01:00
msgid "email_html_body.html"
2011-02-25 23:50:00 +01:00
msgstr "email_html_body.html"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:256
2011-01-29 06:56:21 +01:00
#, python-format
msgid "E-Mail Received from %(sender_email)s"
2011-02-25 23:50:00 +01:00
msgstr "E-mail recibido desde %(sender_email)s "
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:264
2011-01-29 06:56:21 +01:00
#, python-format
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
2011-05-10 11:27:34 +02:00
msgstr "Ticket Re-abierto por el e-mail recibido desde %(sender_email)s "
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:322
msgid " (Reopened)"
msgstr "(Reabierto)"
#: management/commands/get_email.py:324
msgid " (Updated)"
msgstr "(Actualizado)"
#: templates/helpdesk/attribution.html:2
msgid ""
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
"helpdesk</a>."
msgstr ""
#: templates/helpdesk/attribution.html:4
msgid "For technical support please contact:"
msgstr ""
#: templates/helpdesk/base.html:9
2011-02-25 23:50:00 +01:00
msgid "Powered by django-helpdesk"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9
2011-02-07 11:34:23 +01:00
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
2011-01-29 06:56:21 +01:00
msgid "My Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:20
2011-01-29 06:56:21 +01:00
msgid "All Recent Activity"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html:15
msgid "Unassigned Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6
#: templates/helpdesk/public_base.html:14
2011-01-29 06:56:21 +01:00
msgid "Helpdesk"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9
2011-02-07 11:34:23 +01:00
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
2011-01-29 06:56:21 +01:00
msgid "RSS Icon"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html.py:4
msgid "RSS Feeds"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:112
2011-01-29 06:56:21 +01:00
msgid "API"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:113
2011-01-29 06:56:21 +01:00
msgid "User Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:115
msgid "Change Language"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:117
2011-01-29 06:56:21 +01:00
msgid "System Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/confirm_delete_saved_query.html:3
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:144
2011-01-29 06:56:21 +01:00
msgid "Delete Saved Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/confirm_delete_saved_query.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Query</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:11
msgid ""
"\n"
2012-08-07 14:40:59 +02:00
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:15
#: templates/helpdesk/delete_ticket.html:11
2011-02-07 11:34:23 +01:00
msgid "No, Don't Delete It"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-07 11:34:23 +01:00
#: templates/helpdesk/confirm_delete_saved_query.html:17
#: templates/helpdesk/delete_ticket.html:13
msgid "Yes - Delete It"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/create_ticket.html:3
msgid "Create Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/create_ticket.html:6
msgid ""
"<h2>Submit a Ticket</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/create_ticket.html:17
#: templates/helpdesk/edit_ticket.html:19
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:50
2011-01-29 06:56:21 +01:00
msgid "(Optional)"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/create_ticket.html:26
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:59
2011-01-29 06:56:21 +01:00
msgid "Submit Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/dashboard.html:2
msgid "Helpdesk Dashboard"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:10
2011-01-29 06:56:21 +01:00
msgid "Helpdesk Summary"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:25
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
2012-08-07 14:40:59 +02:00
"submitted by you, tickets you are working on, and those tickets that have no"
" owner."
2012-04-25 10:27:04 +02:00
msgstr ""
#: templates/helpdesk/dashboard.html:27
2011-02-25 23:50:00 +01:00
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
"tickets, and those tickets that have no owner. Why not pick up an orphan "
"ticket and sort it out for a customer?"
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:36
msgid "All Tickets submitted by you"
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:199
2011-01-29 06:56:21 +01:00
msgid "Pr"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:99
2011-01-29 06:56:21 +01:00
msgid "Last Update"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:56
msgid "Open Tickets assigned to you (you are working on this ticket)"
msgstr ""
#: templates/helpdesk/dashboard.html:69
2011-01-29 06:56:21 +01:00
msgid "You have no tickets assigned to you."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:76
msgid "(pick up a ticket if you start to work on it)"
msgstr ""
#: templates/helpdesk/dashboard.html:85
#: templates/helpdesk/ticket_desc_table.html:22
2011-01-29 06:56:21 +01:00
msgid "Take"
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msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:85
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/email_ignore_list.html:23
#: templates/helpdesk/ticket_cc_list.html:15
#: templates/helpdesk/ticket_cc_list.html:23
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:234
2011-01-29 06:56:21 +01:00
msgid "Delete"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:89
2011-01-29 06:56:21 +01:00
msgid "There are no unassigned tickets."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:98
msgid "Closed & resolved Tickets you used to work on"
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/delete_ticket.html:3
msgid "Delete Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/delete_ticket.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Ticket</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/edit_ticket.html:3
msgid "Edit Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/edit_ticket.html:6
msgid ""
"<h2>Edit a Ticket</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
2011-01-29 06:56:21 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/edit_ticket.html:28
msgid "Save Changes"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_add.html:3
#: templates/helpdesk/email_ignore_add.html:23
msgid "Ignore E-Mail Address"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_add.html:5
msgid ""
"\n"
"<h2>Ignore E-Mail Address</h2>\n"
"\n"
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"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
2011-01-29 06:56:21 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/email_ignore_del.html:3
msgid "Delete Ignored E-Mail Address"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_del.html:5
#, python-format
msgid ""
"\n"
"<h2>Un-Ignore E-Mail Address</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/email_ignore_del.html:11
2011-02-07 11:34:23 +01:00
msgid "Keep Ignoring It"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-07 11:34:23 +01:00
#: templates/helpdesk/email_ignore_del.html:13
msgid "Stop Ignoring It"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:3
#: templates/helpdesk/email_ignore_list.html:12
msgid "Ignored E-Mail Addresses"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:5
msgid ""
"\n"
"<h2>Ignored E-Mail Addresses</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/email_ignore_list.html:13
msgid "Date Added"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:13
msgid "Queues"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:13
msgid "Keep in mailbox?"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:21
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:232
2011-01-29 06:56:21 +01:00
msgid "All"
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msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:22
msgid "Keep"
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msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/email_ignore_list.html:29
2011-02-25 23:50:00 +01:00
msgid ""
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
"from that address will be deleted permanently."
msgstr ""
#: templates/helpdesk/followup_edit.html:2
msgid "Edit followup"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:9
msgid "Edit FollowUp"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:14
msgid "Reassign ticket:"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:16
msgid "Title:"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:19
msgid "Comment:"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_category.html:4
#: templates/helpdesk/kb_category.html:11
#, python-format
msgid "Knowledgebase Category: %(kbcat)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_category.html:6
#, python-format
msgid "You are viewing all items in the %(kbcat)s category."
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msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_category.html:12
msgid "Article"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11
#: templates/helpdesk/navigation.html:33
2011-01-29 06:56:21 +01:00
msgid "Knowledgebase"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_index.html:6
2011-02-25 23:50:00 +01:00
msgid ""
"We have listed a number of knowledgebase articles for your perusal in the "
"following categories. Please check to see if any of these articles address "
"your problem prior to opening a support ticket."
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/kb_index.html:9
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:9
2011-01-29 06:56:21 +01:00
msgid "Knowledgebase Categories"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:4
#, python-format
msgid "Knowledgebase: %(item)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:13
#, python-format
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
"articles</a>."
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/kb_item.html:15
msgid "Feedback"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:17
2011-02-25 23:50:00 +01:00
msgid ""
"We give our users an opportunity to vote for items that they believe have "
"helped them out, in order for us to better serve future customers. We would "
"appreciate your feedback on this article. Did you find it useful?"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/kb_item.html:20
msgid "This article was useful to me"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:21
msgid "This article was <strong>not</strong> useful to me"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:24
msgid "The results of voting by other readers of this article are below:"
msgstr ""
#: templates/helpdesk/kb_item.html:27
#, python-format
msgid "Recommendations: %(recommendations)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:28
#, python-format
msgid "Votes: %(votes)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/kb_item.html:29
#, python-format
msgid "Overall Rating: %(score)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:4
msgid "Dashboard"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:5
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:198
2011-05-11 12:09:04 +02:00
msgid "Tickets"
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msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:6
msgid "New Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:8
2011-05-11 12:09:04 +02:00
msgid "Stats"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:14
#: templates/helpdesk/ticket_list.html:46
msgid "Load Saved Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35
2011-05-11 12:09:04 +02:00
msgid "Logout"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:26
2011-05-11 12:09:04 +02:00
msgid "Search..."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:26
2011-05-11 12:09:04 +02:00
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:31
2011-01-29 06:56:21 +01:00
msgid "Submit A Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:35
2011-01-29 06:56:21 +01:00
msgid "Log In"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_change_language.html:2
#: templates/helpdesk/public_homepage.html:21
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_view_form.html:4
#: templates/helpdesk/public_view_ticket.html:2
msgid "View a Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_change_language.html:5
msgid "Change the display language"
msgstr ""
#: templates/helpdesk/public_homepage.html:6
msgid "Knowledgebase Articles"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:29
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_view_form.html:15
msgid "Your E-mail Address"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:33
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_view_form.html:19
msgid "View Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:39
2011-01-29 06:56:21 +01:00
msgid "Submit a Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:41
2011-02-25 23:50:00 +01:00
msgid ""
"All fields are required. Please provide as descriptive a title and "
"description as possible."
2011-01-29 06:56:21 +01:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:67
msgid "Please use button at upper right to login first."
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_spam.html:4
msgid "Unable To Open Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_spam.html:6
msgid ""
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
2011-01-29 06:56:21 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/public_view_form.html:8
msgid "Error:"
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msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_view_ticket.html:8
#, python-format
msgid "Queue: %(queue_name)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/public_view_ticket.html:11
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:16
2011-01-29 06:56:21 +01:00
msgid "Submitted On"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2011-01-29 06:56:21 +01:00
msgid "Accept"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2011-01-29 06:56:21 +01:00
msgid "Accept and Close"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:55
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:64
2011-01-29 06:56:21 +01:00
msgid "Follow-Ups"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:63
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:92
2011-01-29 06:56:21 +01:00
#, python-format
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/report_index.html:3
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:6
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/report_output.html:3
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_output.html:16
2011-01-29 06:56:21 +01:00
msgid "Reports & Statistics"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:9
msgid "You haven't created any tickets yet, so you cannot run any reports."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:13
msgid "Reports By User"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:15
#: templates/helpdesk/report_index.html:24
msgid "by Priority"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:16
msgid "by Queue"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:17
#: templates/helpdesk/report_index.html:25
msgid "by Status"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:18
#: templates/helpdesk/report_index.html:26
msgid "by Month"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:22
msgid "Reports By Queue"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/report_output.html:19
msgid ""
"You can run this query on filtered data by using one of your saved queries."
msgstr ""
#: templates/helpdesk/report_output.html:21
msgid "Select Query:"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/report_output.html:26
msgid "Filter Report"
msgstr ""
#: templates/helpdesk/report_output.html:29
msgid ""
"Want to filter this report to just show a subset of data? Go to the Ticket "
"List, filter your query, and save your query."
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html:6
2011-02-25 23:50:00 +01:00
msgid ""
"The following RSS feeds are available for you to monitor using your "
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
"all feeds provide information only on Open and Reopened cases. This ensures "
"your RSS reader isn't full of information about closed or historical tasks."
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/rss_list.html:10
2011-02-25 23:50:00 +01:00
msgid ""
"A summary of your open tickets - useful for getting alerted to new tickets "
"opened for you"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/rss_list.html:12
msgid "Latest Activity"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html:13
2011-02-25 23:50:00 +01:00
msgid ""
"A summary of all helpdesk activity - including comments, emails, "
"attachments, and more"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/rss_list.html:16
2011-02-25 23:50:00 +01:00
msgid ""
"All unassigned tickets - useful for being alerted to new tickets opened by "
"the public via the web or via e-mail"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/rss_list.html:19
2011-02-25 23:50:00 +01:00
msgid ""
"These RSS feeds allow you to view a summary of either your own tickets, or "
"all tickets, for each of the queues in your helpdesk. For example, if you "
"manage the staff who utilise a particular queue, this may be used to view "
"new tickets coming into that queue."
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/rss_list.html:22
msgid "Per-Queue Feeds"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html:23
msgid "All Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/rss_list.html:27
msgid "Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:3
msgid "Change System Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:5
msgid ""
"\n"
"<h2>System Settings</h2>\n"
"\n"
"<p>The following items can be maintained by you or other superusers:</p>"
msgstr ""
#: templates/helpdesk/system_settings.html:11
msgid "E-Mail Ignore list"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:12
msgid "Maintain Queues"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:13
msgid "Maintain Pre-Set Replies"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:14
msgid "Maintain Knowledgebase Categories"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:15
msgid "Maintain Knowledgebase Items"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:16
msgid "Maintain E-Mail Templates"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/system_settings.html:17
msgid "Maintain Users"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket.html:2
msgid "View Ticket Details"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket.html:34
msgid "Attach another File"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197
2011-01-29 06:56:21 +01:00
msgid "Add Another File"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81
2011-02-12 03:22:55 +01:00
msgid "Private"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-12 03:22:55 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:111
2011-01-29 06:56:21 +01:00
msgid "Respond to this ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:118
2011-01-29 06:56:21 +01:00
msgid "Use a Pre-set Reply"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:120
2011-02-25 23:50:00 +01:00
msgid ""
"Selecting a pre-set reply will over-write your comment below. You can then "
"modify the pre-set reply to your liking before saving this update."
2011-01-29 06:56:21 +01:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:123
2011-01-29 06:56:21 +01:00
msgid "Comment / Resolution"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:125
2011-02-25 23:50:00 +01:00
msgid ""
"You can insert ticket and queue details in your message. For more "
"information, see the <a href='../../help/context/'>context help page</a>."
2011-01-29 06:56:21 +01:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:128
2011-05-11 12:09:04 +02:00
msgid ""
2012-08-07 14:40:59 +02:00
"This ticket cannot be resolved or closed until the tickets it depends on are"
" resolved."
2011-05-11 12:09:04 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:158
2011-01-29 06:56:21 +01:00
msgid "Is this update public?"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:160
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"If this is public, the submitter will be e-mailed your comment or "
"resolution."
2011-01-29 06:56:21 +01:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:164
2011-01-29 06:56:21 +01:00
msgid "Change Further Details »"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55
#: templates/helpdesk/ticket_list.html:87
#: templates/helpdesk/ticket_list.html:199
2011-01-29 06:56:21 +01:00
msgid "Owner"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:174
2011-01-29 06:56:21 +01:00
msgid "Unassign"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:190
2011-01-29 06:56:21 +01:00
msgid "Attach File(s) »"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:196
2011-01-29 06:56:21 +01:00
msgid "Attach a File"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:204
2011-01-29 06:56:21 +01:00
msgid "Update This Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_add.html:3
msgid "Add Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_add.html:5
msgid ""
"\n"
"<h2>Add Ticket CC</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_add.html:21
msgid "Save Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_del.html:3
msgid "Delete Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_del.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Ticket CC</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:11
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:11
2011-02-07 11:34:23 +01:00
msgid "Don't Delete"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-07 11:34:23 +01:00
#: templates/helpdesk/ticket_cc_del.html:13
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:13
2011-02-07 11:34:23 +01:00
msgid "Yes, Delete"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_list.html:3
msgid "Ticket CC Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_list.html:5
#, python-format
msgid ""
"\n"
"<h2>Ticket CC Settings</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
2011-01-29 06:56:21 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
2011-01-29 06:56:21 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:14
msgid "Ticket CC List"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_list.html:15
msgid "View?"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_list.html:15
msgid "Update?"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_cc_list.html:29
#, python-format
msgid "Return to <em>%(ticket_title)s</em>"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_add.html:3
msgid "Add Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_add.html:5
msgid ""
"\n"
"<h2>Add Ticket Dependency</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
2011-05-11 12:09:04 +02:00
msgstr ""
#: templates/helpdesk/ticket_dependency_add.html:21
msgid "Save Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:3
msgid "Delete Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:5
msgid ""
"\n"
"<h2>Delete Ticket Dependency</h2>\n"
"\n"
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:11
2011-02-25 23:50:00 +01:00
msgid "Unhold"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:11
2011-02-25 23:50:00 +01:00
msgid "Hold"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:13
2011-02-25 23:50:00 +01:00
#, python-format
msgid "Queue: %(queue)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:21
2011-02-25 23:50:00 +01:00
msgid "Assigned To"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:27
2011-02-25 23:50:00 +01:00
msgid "Ignore"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:36
2011-02-25 23:50:00 +01:00
msgid "Copies To"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:37
2011-02-25 23:50:00 +01:00
msgid "Manage"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:37
msgid ""
2012-08-07 14:40:59 +02:00
"Click here to add / remove people who should receive an e-mail whenever this"
" ticket is updated."
2012-04-25 10:27:04 +02:00
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:48
2011-05-11 12:09:04 +02:00
msgid "Dependencies"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:50
2011-05-11 12:09:04 +02:00
msgid ""
"This ticket cannot be resolved until the following ticket(s) are resolved"
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:51
2011-05-11 12:09:04 +02:00
msgid "Remove Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:54
2011-05-11 12:09:04 +02:00
msgid "This ticket has no dependencies."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:56
2011-05-11 12:09:04 +02:00
msgid "Add Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:56
msgid ""
"Click on 'Add Dependency', if you want to make this ticket dependent on "
"another ticket. A ticket may not be closed until all tickets it depends on "
"are closed."
msgstr ""
2011-01-29 06:56:21 +01:00
#: templates/helpdesk/ticket_list.html:2
msgid "Ticket Listing"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:41
msgid "Query Options"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:43
msgid "Save This Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:51
2011-01-29 06:56:21 +01:00
msgid "Change Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:54
#: templates/helpdesk/ticket_list.html:69
2011-01-29 06:56:21 +01:00
msgid "Sorting"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:58
#: templates/helpdesk/ticket_list.html:137
2011-01-29 06:56:21 +01:00
msgid "Keywords"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:59
msgid "Date Range"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:90
msgid "Reverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:92
msgid "Ordering applied to tickets"
msgstr ""
#: templates/helpdesk/ticket_list.html:97
2011-01-29 06:56:21 +01:00
msgid "Owner(s)"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:101
msgid "(ME)"
msgstr ""
#: templates/helpdesk/ticket_list.html:105
msgid "Ctrl-Click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:110
2011-01-29 06:56:21 +01:00
msgid "Queue(s)"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:111
#: templates/helpdesk/ticket_list.html:117
#: templates/helpdesk/ticket_list.html:131
msgid "Ctrl-click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:116
2011-01-29 06:56:21 +01:00
msgid "Status(es)"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:122
msgid "Date (From)"
msgstr ""
#: templates/helpdesk/ticket_list.html:123
msgid "Date (To)"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:124
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
msgstr ""
#: templates/helpdesk/ticket_list.html:130
2011-01-29 06:56:21 +01:00
msgid "Tag(s)"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:138
msgid ""
2012-08-07 14:40:59 +02:00
"Keywords are case-insensitive, and will be looked for in the title, body and"
" submitter fields."
2012-04-25 10:27:04 +02:00
msgstr ""
#: templates/helpdesk/ticket_list.html:142
2011-01-29 06:56:21 +01:00
msgid "Apply Filter"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:144
2011-05-11 12:09:04 +02:00
#, python-format
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:147
#, python-format
msgid ""
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
"query to see stats and charts for the data listed below."
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:154
#: templates/helpdesk/ticket_list.html:169
2011-01-29 06:56:21 +01:00
msgid "Save Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:160
2011-02-25 23:50:00 +01:00
msgid ""
"This name appears in the drop-down list of saved queries. If you share your "
"query, other users will see this name, so choose something clear and "
"descriptive!"
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:162
2011-01-29 06:56:21 +01:00
msgid "Shared?"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:163
2011-01-29 06:56:21 +01:00
msgid "Yes, share this query with other users."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:164
2011-02-25 23:50:00 +01:00
msgid ""
"If you share this query, it will be visible by <em>all</em> other logged-in "
"users."
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:176
2011-01-29 06:56:21 +01:00
msgid "Use Saved Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:178
2011-01-29 06:56:21 +01:00
msgid "Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:183
2011-01-29 06:56:21 +01:00
msgid "Run Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:213
2011-01-29 06:56:21 +01:00
msgid "No Tickets Match Your Selection"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:219
2011-01-29 06:56:21 +01:00
msgid "Previous"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:223
2011-01-29 06:56:21 +01:00
#, python-format
msgid "Page %(ticket_num)s of %(num_pages)s."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:227
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msgid "Next"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:232
msgid "Select:"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "None"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "Inverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "With Selected Tickets:"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Take (Assign to me)"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Close"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Close (Don't Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Close (Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Assign To"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Nobody (Unassign)"
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msgstr ""
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2011-01-29 06:56:21 +01:00
#: templates/helpdesk/user_settings.html:3
msgid "Change User Settings"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/user_settings.html:14
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msgid ""
"\n"
"<h2>User Settings</h2>\n"
"\n"
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"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>\n"
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msgstr ""
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#: templates/helpdesk/user_settings.html:29
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msgid "Save Options"
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msgstr ""
2011-01-29 06:56:21 +01:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/registration/logged_out.html:2
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msgid "Logged Out"
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msgstr ""
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2011-02-25 23:50:00 +01:00
#: templates/helpdesk/registration/logged_out.html:4
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msgid ""
"\n"
"<h2>Logged Out</h2>\n"
"\n"
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"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
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"\n"
msgstr ""
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#: templates/helpdesk/registration/login.html:2
2011-01-29 06:56:21 +01:00
msgid "Helpdesk Login"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:9
#: templates/helpdesk/registration/login.html:21
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msgid "Login"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:11
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msgid ""
"To log in and begin responding to cases, simply enter your username and "
"password below."
msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:14
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msgid "Your username and password didn't match. Please try again."
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:16
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msgid "Username"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:18
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msgid "Password"
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msgstr ""
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#: views/feeds.py:35
#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
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msgstr "Helpdesk: Ttickets abiertos en cola %(queue)s para %(username)s"
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#: views/feeds.py:40
#, python-format
msgid "Helpdesk: Open Tickets for %(username)s"
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msgstr "Helpdesk: tickets abiertos para %(username)s"
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#: views/feeds.py:46
#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
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msgstr "Tickets abiertos y re-abiertos en %(queue)s para %(username)s"
2011-01-29 06:56:21 +01:00
#: views/feeds.py:51
#, python-format
msgid "Open and Reopened Tickets for %(username)s"
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msgstr "Tickets abiertos y re-abiertos para %(username)s"
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#: views/feeds.py:98
msgid "Helpdesk: Unassigned Tickets"
msgstr "Helpdesk: Tickets no asignados"
#: views/feeds.py:99
msgid "Unassigned Open and Reopened tickets"
msgstr "Tickets no asignados abiertos y reabiertos"
#: views/feeds.py:124
msgid "Helpdesk: Recent Followups"
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msgstr "Helpdesk: Actualizaciones recientes"
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#: views/feeds.py:125
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msgid ""
"Recent FollowUps, such as e-mail replies, comments, attachments and "
"resolutions"
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msgstr "Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos y resoluciones"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/feeds.py:140
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#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s"
2011-05-10 11:27:34 +02:00
msgstr "Helpdesk: Tickets abiertos en cola %(queue)s"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/feeds.py:145
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#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s"
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msgstr "Tickets abiertos y re-abiertos en cola %(queue)s"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/public.py:91
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msgid "Invalid ticket ID or e-mail address. Please try again."
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msgstr "ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente."
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#: views/public.py:109
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msgid "Submitter accepted resolution and closed ticket"
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msgstr "El solicitante acepto la solución y cerró el ticket."
2011-01-29 06:56:21 +01:00
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#: views/staff.py:215
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msgid "Accepted resolution and closed ticket"
msgstr "Solución aceptada y ticket cerrado."
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#: views/staff.py:243
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msgid "Sorry, you need to login to do that."
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msgstr "Lo sentimos, usted necesita ingresar al sistema para hacer eso."
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:291
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#, python-format
msgid "Assigned to %(username)s"
msgstr "Asignado a %(username)s"
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#: views/staff.py:314
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msgid "Updated"
msgstr "Actualizado"
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#: views/staff.py:491
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#, python-format
msgid "Assigned to %(username)s in bulk update"
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msgstr "Asignado a %(username)s en actualización masiva"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:496
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msgid "Unassigned in bulk update"
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msgstr "Des-asignado en actualización masiva"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:501 views/staff.py:506
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msgid "Closed in bulk update"
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msgstr "Cerrado en actualización masiva"
2011-01-29 06:56:21 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:727
2011-02-25 23:50:00 +01:00
msgid ""
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
"your database. This means the search will <strong>not</strong> be accurate. "
"By switching to a different database system you will gain better searching! "
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"For more information, read the <a "
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
"matching\">Django Documentation on string matching in SQLite</a>."
msgstr "<p><strong>Nota:</strong> Su parámetro de busqueda es sensitivo a las mayúsculas debido a su base de datos. Esto significa que las búsquedas <strong>no</strong> serán precisas. Cambiando a una base de datos diferente, se lograrán mejores búsquedas. Para más información, revise <a href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching\">Django Documentation on string matching in SQLite</a>."
2011-05-10 11:27:34 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:840
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msgid "Ticket taken off hold"
msgstr "Ticket liberado"
2012-04-25 10:27:04 +02:00
#: views/staff.py:843
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msgid "Ticket placed on hold"
msgstr "Ticket puesto en espera"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:911
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msgid "Jan"
2011-06-15 09:52:51 +02:00
msgstr "Ene"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:912
2011-05-11 12:09:04 +02:00
msgid "Feb"
2011-06-15 09:52:51 +02:00
msgstr "Feb"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:913
2011-05-11 12:09:04 +02:00
msgid "Mar"
2011-06-15 09:52:51 +02:00
msgstr "Mar"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:914
2011-05-11 12:09:04 +02:00
msgid "Apr"
2011-06-15 09:52:51 +02:00
msgstr "Abr"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:915
2011-05-11 12:09:04 +02:00
msgid "May"
2011-06-15 09:52:51 +02:00
msgstr "May"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:916
2011-05-11 12:09:04 +02:00
msgid "Jun"
2011-06-15 09:52:51 +02:00
msgstr "Jun"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:917
2011-05-11 12:09:04 +02:00
msgid "Jul"
2011-06-15 09:52:51 +02:00
msgstr "Jul"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:918
2011-05-11 12:09:04 +02:00
msgid "Aug"
2011-06-15 09:52:51 +02:00
msgstr "Ago"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:919
2011-05-11 12:09:04 +02:00
msgid "Sep"
2011-06-15 09:52:51 +02:00
msgstr "Sep"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:920
2011-05-11 12:09:04 +02:00
msgid "Oct"
2011-06-15 09:52:51 +02:00
msgstr "Oct"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:921
2011-05-11 12:09:04 +02:00
msgid "Nov"
2011-06-15 09:52:51 +02:00
msgstr "Nov"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:922
2011-05-11 12:09:04 +02:00
msgid "Dec"
2011-06-15 09:52:51 +02:00
msgstr "Dic"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:948
2011-05-11 12:09:04 +02:00
msgid "User by Priority"
2011-06-15 09:52:51 +02:00
msgstr "Usuario por Prioridad"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:954
2011-05-11 12:09:04 +02:00
msgid "User by Queue"
2011-06-15 09:52:51 +02:00
msgstr "Usuario por Cola"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:960
2011-05-11 12:09:04 +02:00
msgid "User by Status"
2011-06-15 09:52:51 +02:00
msgstr "Usuario por Estatus"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:966
2011-05-11 12:09:04 +02:00
msgid "User by Month"
2011-06-15 09:52:51 +02:00
msgstr "Usuario por Mes"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:972
2011-05-11 12:09:04 +02:00
msgid "Queue by Priority"
2011-06-15 09:52:51 +02:00
msgstr "Cola por Prioridad"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:978
2011-05-11 12:09:04 +02:00
msgid "Queue by Status"
2011-06-15 09:52:51 +02:00
msgstr "Cola por Estatus"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:984
2011-05-11 12:09:04 +02:00
msgid "Queue by Month"
2011-06-15 09:52:51 +02:00
msgstr "Cola por Mes"