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143 lines
6.3 KiB
HTML
143 lines
6.3 KiB
HTML
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<title>django-helpdesk spam filtering — django-helpdesk v0.1 documentation</title>
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<link rel="top" title="django-helpdesk v0.1 documentation" href="index.html" />
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<link rel="next" title="django-helpdesk custom fields" href="custom_fields.html" />
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<body>
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<ul>
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<li class="right" style="margin-right: 10px">
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<a href="genindex.html" title="General Index"
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accesskey="I">index</a></li>
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<li class="right" >
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<a href="custom_fields.html" title="django-helpdesk custom fields"
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accesskey="N">next</a> |</li>
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accesskey="P">previous</a> |</li>
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<li><a href="index.html">django-helpdesk v0.1 documentation</a> »</li>
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<div class="body">
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<div class="section" id="django-helpdesk-spam-filtering">
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<h1>django-helpdesk spam filtering<a class="headerlink" href="#django-helpdesk-spam-filtering" title="Permalink to this headline">¶</a></h1>
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<p>django-helpdesk includes a copy of <tt class="docutils literal"><span class="pre">akismet.py</span></tt> by Michael Foord, which lets incoming ticket submissions be automatically checked against either the Akismet or TypePad Anti-Spam services.</p>
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<p>To enable this functionality, sign up for an API key with one of the following services:</p>
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<div class="section" id="akismet">
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<h2>Akismet<a class="headerlink" href="#akismet" title="Permalink to this headline">¶</a></h2>
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<ul class="simple">
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<li>Sign up at <a class="reference external" href="http://akismet.com/">http://akismet.com/</a></li>
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<li>Save your API key in <tt class="docutils literal"><span class="pre">settings.py</span></tt> as <tt class="docutils literal"><span class="pre">AKISMET_API_KEY</span></tt></li>
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</ul>
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<p><strong>Note</strong>: Akismet is only free for personal use. Paid commercial accounts are available.</p>
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</div>
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<div class="section" id="typepad-antispam">
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<h2>TypePad AntiSpam<a class="headerlink" href="#typepad-antispam" title="Permalink to this headline">¶</a></h2>
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<ul class="simple">
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<li>Sign up at <a class="reference external" href="http://antispam.typepad.com/">http://antispam.typepad.com/</a></li>
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<li>Save your API key in <tt class="docutils literal"><span class="pre">settings.py</span></tt> as <tt class="docutils literal"><span class="pre">TYPEPAD_ANTISPAM_API_KEY</span></tt></li>
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</ul>
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<p>This service is free to use, within their terms and conditions.</p>
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<p>If you have either of these settings enabled, the spam filtering will be done automatically. If you have <em>both</em> settings configured, TypePad will be used instead of Akismet.</p>
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</div>
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<div class="section" id="example">
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<h2>Example<a class="headerlink" href="#example" title="Permalink to this headline">¶</a></h2>
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<p>A sample configuration in <tt class="docutils literal"><span class="pre">settings.py</span></tt> may be:</p>
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<p>TYPEPAD_ANTISPAM_API_KEY = ‘abc123’</p>
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</div>
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</div>
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</div>
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</div>
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<div class="sphinxsidebar">
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<div class="sphinxsidebarwrapper">
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<h3><a href="index.html">Table Of Contents</a></h3>
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<ul>
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<li><a class="reference internal" href="#">django-helpdesk spam filtering</a><ul>
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<li><a class="reference internal" href="#akismet">Akismet</a></li>
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<li><a class="reference internal" href="#typepad-antispam">TypePad AntiSpam</a></li>
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<li><a class="reference internal" href="#example">Example</a></li>
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</ul>
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</li>
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</ul>
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<h4>Previous topic</h4>
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<p class="topless"><a href="settings.html"
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title="previous chapter">django-helpdesk settings</a></p>
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<h4>Next topic</h4>
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<p class="topless"><a href="custom_fields.html"
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title="next chapter">django-helpdesk custom fields</a></p>
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<h3>This Page</h3>
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<ul class="this-page-menu">
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<li><a href="_sources/spam.txt"
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rel="nofollow">Show Source</a></li>
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</ul>
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<div id="searchbox" style="display: none">
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<h3>Quick search</h3>
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</form>
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<p class="searchtip" style="font-size: 90%">
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Enter search terms or a module, class or function name.
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</div>
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<div class="clearer"></div>
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</div>
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<div class="related">
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<h3>Navigation</h3>
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<ul>
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<li class="right" style="margin-right: 10px">
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<a href="genindex.html" title="General Index"
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>index</a></li>
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<li class="right" >
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<a href="custom_fields.html" title="django-helpdesk custom fields"
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>next</a> |</li>
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<li class="right" >
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<a href="settings.html" title="django-helpdesk settings"
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>previous</a> |</li>
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<li><a href="index.html">django-helpdesk v0.1 documentation</a> »</li>
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</ul>
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</div>
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<div class="footer">
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© Copyright 2011, Ross Poulton + Contributors.
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Created using <a href="http://sphinx.pocoo.org/">Sphinx</a> 1.0.7.
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</body>
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</html>
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