django-helpdeskmig/demo/demodesk/fixtures/demo.json

[
    {"model": "helpdesk.queue", "pk": 1, "fields": {"title": "Django Helpdesk", "slug": "DH", "email_address": "django-helpdesk@example.com", "locale": "en-US", "allow_public_submission": true, "allow_email_submission": true, "escalate_days": 5, "new_ticket_cc": "", "updated_ticket_cc": "", "email_box_type": null, "email_box_host": "", "email_box_port": null, "email_box_ssl": false, "email_box_user": "", "email_box_pass": "", "email_box_imap_folder": "", "email_box_local_dir": "", "permission_name": "helpdesk.queue_access_DH", "email_box_interval": 5, "email_box_last_check": null, "socks_proxy_type": null, "socks_proxy_host": null, "socks_proxy_port": null, "logging_type": null, "logging_dir": "", "default_owner": null}},
    {"model": "helpdesk.queue", "pk": 2, "fields": {"title": "Some Product", "slug": "SP", "email_address": "sp-help@example.com", "locale": "en-US", "allow_public_submission": true, "allow_email_submission": true, "escalate_days": null, "new_ticket_cc": "", "updated_ticket_cc": "", "email_box_type": null, "email_box_host": "", "email_box_port": null, "email_box_ssl": false, "email_box_user": "", "email_box_pass": "", "email_box_imap_folder": "", "email_box_local_dir": "", "permission_name": "helpdesk.queue_access_SP", "email_box_interval": 5, "email_box_last_check": null, "socks_proxy_type": null, "socks_proxy_host": null, "socks_proxy_port": null, "logging_type": null, "logging_dir": "", "default_owner": null}},
    {"model": "helpdesk.ticket", "pk": 1, "fields": {"title": "Some django-helpdesk Problem", "queue": 1, "created": "2017-03-20T04:52:18.321Z", "modified": "2017-03-20T04:52:18.561Z", "submitter_email": "helpdesk@example.com", "assigned_to": null, "status": 1, "on_hold": false, "description": "I'm having some problem with django-helpdesk that I need help with.", "resolution": null, "priority": 3, "due_date": "2017-03-04T00:00:00Z", "last_escalation": null}},
    {"model": "helpdesk.followup", "pk": 1, "fields": {"ticket": 1, "date": "2017-03-20T04:52:18.561Z", "title": "Ticket Opened", "comment": "I'm having some problem with django-helpdesk that I need help with.", "public": true, "user": 1, "new_status": null}},
    {"model": "helpdesk.ticket", "pk": 2, "fields": {"title": "Something else", "queue": 2, "created": "2017-03-20T04:54:53.001Z", "modified": "2017-03-20T04:54:53.031Z", "submitter_email": "helpdesk@example.com", "assigned_to": null, "status": 1, "on_hold": false, "description": "Something else with some other product. Not a big deal.", "resolution": null, "priority": 4, "due_date": "2017-03-01T00:00:00Z", "last_escalation": null}},
    {"model": "helpdesk.followup", "pk": 2, "fields": {"ticket": 2, "date": "2017-03-20T04:54:53.031Z", "title": "Ticket Opened", "comment": "Something else with some other product. Not a big deal.", "public": true, "user": 1, "new_status": null}},
    {"model": "helpdesk.ticket", "pk": 3, "fields": {"title": "Something with an attachment", "queue": 1, "created": "2017-03-20T05:14:36.320Z", "modified": "2017-03-20T05:28:28.695Z", "submitter_email": "helpdesk@example.com", "assigned_to": null, "status": 1, "on_hold": false, "description": "WHOA!", "resolution": null, "priority": 1, "due_date": null, "last_escalation": null}},
    {"model": "helpdesk.followup", "pk": 3, "fields": {"ticket": 3, "date": "2017-03-20T05:14:36.345Z", "title": "Ticket Opened", "comment": "WHOA!", "public": true, "user": 1, "new_status": null}},
    {"model": "helpdesk.attachment", "pk": 1, "fields": {"followup": 3, "file": "helpdesk/attachments/DH-3/3/someinfo.txt", "filename": "someinfo.txt", "mime_type": "text/plain", "size": 56}},
    {"model": "helpdesk.followup", "pk": 4, "fields": {"ticket": 3, "date": "2017-03-20T05:28:28.458Z", "title": "Comment", "comment": "An image attachment goes here!", "public": true, "user": 1, "new_status": null}},
    {"model": "helpdesk.attachment", "pk": 2, "fields": {"followup": 4, "file": "helpdesk/attachments/DH-3/4/helpdesk.png", "filename": "helpdesk.png", "mime_type": "image/png", "size": 30229}},
    {"model": "helpdesk.kbcategory", "pk": 1, "fields": {"title": "KB Cat 1", "slug": "kbcat1", "description": "Some category of KB info"}},
    {"model": "helpdesk.kbcategory", "pk": 2, "fields": {"title": "KB Cat 2", "slug": "kbcat2", "description": "Here is another category. Enjoy!"}},
    {"model": "helpdesk.kbitem", "pk": 1, "fields": {"category": 1, "title": "Django-Helpdesk", "question": "What is Django-Helpdesk?", "answer": "An open source helpdesk written in python using the awesome django framework.", "votes": 0, "recommendations": 0, "last_updated": "2017-04-02T19:02:17.213Z"}},
    {"model": "helpdesk.kbitem", "pk": 2, "fields": {"category": 1, "title": "Contributing to django-helpdesk", "question": "How do I contribute?", "answer": "Read the CONTRIBUTING.md file in the top directory of the django-helpdesk source.", "votes": 0, "recommendations": 0, "last_updated": "2017-04-02T19:02:48.374Z"}},
    {"model": "helpdesk.kbitem", "pk": 3, "fields": {"category": 2, "title": "Something Else", "question": "What else?", "answer": "Not sure.", "votes": 0, "recommendations": 0, "last_updated": "2017-04-02T19:02:59.741Z"}}
]