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{% extends "helpdesk/public_base.html" %}{% load i18n %}
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{% block helpdesk_head %}
< script src = "http://media.jutda.com.au/helpdesk/nicEdit.js" type = "text/javascript" > < / script >
< script type = "text/javascript" >
$(document).ready(function() {
nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('id_body');
});
< / script >
{% endblock %}
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{% block helpdesk_body %}
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< h2 > {% trans "View a Ticket" %}< / h2 >
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< form method = 'get' action = '{% url helpdesk_public_view %}' >
< fieldset >
< dl >
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< dt > < label for = 'id_ticket' > {% trans "Ticket" %}< / label > < / dt >
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< dd > < input type = 'text' name = 'ticket' / > < / dd >
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< dt > < label for = 'id_email' > {% trans "Your E-mail Address" %}< / label > < / dt >
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< dd > < input type = 'text' name = 'email' / > < / dd >
< / dl >
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< input type = 'submit' value = '{% trans "View Ticket" %}' / >
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< / fieldset >
< / form >
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< h2 name = 'submit' > {% trans "Submit a Ticket" %}< / h2 >
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< p > {% trans "All fields are required. Please provide as descriptive a title and description as possible." %}< / p >
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< form method = 'post' action = './#submit' >
< fieldset >
< dl >
< dt > < label for = 'id_queue' > {{ form.queue.label }}< / label > < / dt >
< dd > {{ form.queue }}< / dd >
{% if form.queue.errors %}
< dd class = 'error' > {{ form.queue.errors }}< / dd > {% endif %}
< dt > < label for = 'id_title' > {{ form.title.label }}< / label > < / dt >
< dd > {{ form.title }}< / dd >
{% if form.title.errors %}
< dd class = 'error' > {{ form.title.errors }}< / dd > {% endif %}
< dt > < label for = 'id_submitter_email' > {{ form.submitter_email.label }}< / label > < / dt >
< dd > {{ form.submitter_email }}< / dd >
{% if form.submitter_email.errors %}
< dd class = 'error' > {{ form.submitter_email.errors }}< / dd > {% endif %}
< dd class = 'form_help_text' > {{ form.submitter_email.help_text }}< / dd >
< dt > < label for = 'id_body' > {{ form.body.label }}< / label > < / dt >
< dd > {{ form.body }}< / dd >
{% if form.body.errors %}
< dd class = 'error' > {{ form.body.errors }}< / dd > {% endif %}
< dt > < label for = 'id_priority' > {{ form.priority.label }}< / label > < / dt >
< dd > {{ form.priority }}< / dd >
{% if form.priority.errors %}
< dd class = 'error' > {{ form.priority.errors }}< / dd > {% endif %}
< dd class = 'form_help_text' > {{ form.priority.help_text }}< / dd >
< / dl >
< div class = 'buttons' >
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< input type = 'submit' value = '{% trans "Submit Ticket" %}' / >
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< / div >
< / fieldset >
< / form >
{% endblock %}