Initial import of Python files & templates

forms.py

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+"""                                     .. 
+                                 .,::;::::::
+                           ..,::::::::,,,,:::      Jutda Helpdesk - A Django
+                      .,,::::::,,,,,,,,,,,,,::     powered ticket tracker for
+                  .,::::::,,,,,,,,,,,,,,,,,,:;r.        small enterprise
+                .::::,,,,,,,,,,,,,,,,,,,,,,:;;rr.
+              .:::,,,,,,,,,,,,,,,,,,,,,,,:;;;;;rr      (c) Copyright 2008
+            .:::,,,,,,,,,,,,,,,,,,,,,,,:;;;:::;;rr
+          .:::,,,,,,,,,,,,,,,,,,,,.  ,;;;::::::;;rr           Jutda
+        .:::,,,,,,,,,,,,,,,,,,.    .:;;:::::::::;;rr
+      .:::,,,,,,,,,,,,,,,.       .;r;::::::::::::;r;   All Rights Reserved
+    .:::,,,,,,,,,,,,,,,        .;r;;:::::::::::;;:.
+  .:::,,,,,,,,,,,,,,,.       .;r;;::::::::::::;:.
+ .;:,,,,,,,,,,,,,,,       .,;rr;::::::::::::;:.   This software is released 
+.,:,,,,,,,,,,,,,.    .,:;rrr;;::::::::::::;;.  under a limited-use license that
+  :,,,,,,,,,,,,,..:;rrrrr;;;::::::::::::;;.  allows you to freely download this
+   :,,,,,,,:::;;;rr;;;;;;:::::::::::::;;,  software from it's manufacturer and
+    ::::;;;;;;;;;;;:::::::::::::::::;;,  use it yourself, however you may not
+    .r;;;;:::::::::::::::::::::::;;;,  distribute it. For further details, see
+     .r;::::::::::::::::::::;;;;;:,  the enclosed LICENSE file.
+      .;;::::::::::::::;;;;;:,.
+       .;;:::::::;;;;;;:,.  Please direct people who wish to download this
+        .r;;;;;;;;:,.  software themselves to www.jutda.com.au.
+          ,,,..
+
+$Id$
+
+"""
+
+from django import newforms as forms
+from helpdesk.models import Ticket, Queue
+from datetime import datetime
+
+class TicketForm(forms.Form):
+    queue = forms.ChoiceField(label=u'Queue', required=True, choices=())
+
+    title = forms.CharField(max_length=100, required=True,
+                           widget=forms.TextInput(),
+                           label=u'Summary of the problem')
+    
+    submitter_email = forms.EmailField(required=False,
+                            label=u'Submitter E-Mail Address')
+    
+    body = forms.CharField(widget=forms.Textarea(),
+                           label=u'Description of Issue', required=True)
+    
+    assigned_to = forms.ChoiceField(choices=(), required=False,
+                           label=u'Case owner')
+    
+    def save(self):
+        """
+        Writes and returns a Ticket() object
+        
+        """
+        q = Queue.objects.get(id=int(self.cleaned_data['queue']))
+        t = Ticket( title=self.cleaned_data['title'], 
+                    submitter_email=self.cleaned_data['submitter_email'],
+                    created=datetime.now(),
+                    status = Ticket.OPEN_STATUS,
+                    queue = q,
+                    description = self.cleaned_data['body'],
+                  )
+        if self.cleaned_data['assigned_to']:
+            t.assigned_to = self.cleaned_data['assigned_to']
+        t.save()
+
+        return t